# Page 13 | ActivTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is ActivTrak the right Remote Work solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135366/ActivTrak/reviews

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ActivTrak

4.5 (577)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of ActivTrak

## Showing most helpful reviews

Showing 301-325 of 577 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RK

Ravikumar K.  
IT-Operations  
Information Technology and Services  
Used the software for: 6-12 months

### "Yeah it's very useful "

January 16, 2018

4.0

I'll monitor every user usage

Pros

Yeah, everything is most useful but except software, removal is very difficult. 1)users Usage its shows Graphical representation its very good feature. 2) it shows the current windows which user is accessing their system.

Cons

Customer support is very slow to respond it will take more the 2days... 1) When login to the Users administrator profile it will take it as the new user. 2) When we delete the user from Active consol, automatically it is readded same profile when log out and login time.

Review Source

Tony B.  
Owner  
  
Used the software for: Less than 6 months

### "Software that captures what employees are doing."

January 15, 2018

5.0

Pros

Very Ease of Use for setting up account and installation of agents on each computer to monitor. Excellent Reporting Capabilities.

Cons

The pricing for the software is a bit expensive. I have found other solutions that accomodate my needs for less money. I will consider activtrak over others.

Review Source

PG

Phil G.  
Electronics Engineer  
  
Used the software for: Less than 6 months

### "Excellent"

January 11, 2018

5.0

Productivity & security boost.

Pros

One of the great features is to create alerts. When even employee visits a predetermined site for more than a defined set of time you can receive an alert.

Cons

It is a bit costly, however the productivity and security benefits outweigh the cost. I have also had trouble generating real-time screenshots.

Review Source

GW

Gary W.  
Senior Tech  
Information Technology and Services  
Used the software for: 1-2 years

### "Works great"

March 5, 2019

5.0

Pros

This software works great for the clients we use it with. Does a fantastic job of tacking user data and daily traffic.

Cons

No issues so far with this software to report.

Review Source

Tim F.  
Systems Engineer  
  
Used the software for: Less than 6 months

### "We just started with ActivTrak as a means to monitor a few employees who's productivity was off."

January 11, 2018

4.0

Pros

Results are easy to use and reports are helpful. Installation is very quick and easy. There is no noticeable effect on performance on the client machine.

Cons

It would be nice to see both desktop and web results aggregated and also have default categorization for some of the web stuff

Review Source

VR

Verified Reviewer  
Digital Strategist  
  
Used the software for: Less than 6 months

### "I used capterra for crm and it works perfect i used it for limited time of period good product like"

January 19, 2018

5.0

Easy crm system

Pros

Crm is perfect for any small and medium size business abd got great things from their newsletter email

Cons

I believe it should be come up with some starting process how ever they provide the professional support which helps customers to interact with the product easily

Review Source

RS

Robert S.  
Mr  
Computer Networking  
Used the software for: Less than 6 months

### "Impressive I downloaded, installed and it worked. Does not get any better than that."

January 24, 2018

5.0

Less wasted time resulting in tIme saving and and improved productivity.

Pros

Ease of use. Ability to monitor by machine name or username. You need to use this is appreciated it. CLICK OFTEN! There are links that drill down into detail throughout the interface. The bar graphs and pie charts have more detail when you click on them.

Cons

Hard to describe as liked least, I wish it would allow a note field by computer name. Sometimes the device name has little correlation to the device/location/user. I just like the software.

Review Source

Josep Maria T.  
Software Packaging Consultant  
  
Used the software for: Less than 6 months

### "easy to intall and many information available"

January 15, 2018

4.0

see how the workers are spenidng the working time and see what they are doing.

Pros

the stadistics displaying the more used programs, the idle time by user, and the screenshots from the workers.

Cons

I would like to receive daily reports and weekly reports. And set automatic alarms to underperformace

Review Source

RH

Rick H.  
IT Administrator  
Printing  
Used the software for: I used a free trial

### "Monitoring app utilization is a snap"

December 7, 2018

4.0

ActivTrak gives me data that allows me to quantify system utilization. While monitoring user engagement with a new ERP system, we stumbled across a user that was spending over 50% of his day blogging and playing online games. You expect to find a little bit of nonbusiness activity, however, this was extreme. The reports and screen shot made it easy for management and HR to approach the individual and provide corrective guidance for this behavior. As well, it provided me with specifics on which sites I should add to my firewall's blacklist.

Pros

This application was easy to deploy. Collected data with little or no reduction in the target system's performance. It was easy to configure and the results were easy to interpret.

Cons

It would have been nice to be able to create our own category titles. It would make it easier to track application utilization during the transition period when migrating users from one application to another (Who is embracing the new system and who is clinging to the old system.).

Review Source

IS

Ian S.  
External Operations Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "I bought this to try to catch an employee that we thought was not working at all times."

January 15, 2018

5.0

removing the employee from my business.

Pros

I loved that the end user does not know about the program being installed. It was also very quick to install and simple to setup.

Cons

Mainly the cost and packages. I feel that if I only need 5 PC's I should be able to buy it for 5 and not forced to have 5 extra keys that I cant use.

Review Source

MH

Mark H.  
IT Manager  
Insurance  
Used the software for: Less than 6 months

### "Definitely worth a luck."

November 30, 2020

4.0

Very positive, covers all the expected functionality of a product like this with some good additions.

Pros

The software is easy to configure and setup. This made it quick and simple to roll out to all of our users quickly and efficiently.

Cons

You can get a few false positive warnings and the interface in some places is not always intuitive.

Reason for choosing ActivTrak

Ticked all the boxes and the price was reasonable.

Switched from

[ManageEngine Remote Access Plus](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/)

Moved over to a new infrastructure which wasn't supported by our current solution.

Review Source

Jon L.  
Co-Founder  
  
Used the software for: Less than 6 months

### "Does the job"

January 11, 2018

4.0

Pros

Shows everything you want to know in easy to read format. Especially like seeing the screenshots. Ability to categorize is well-developed, too.

Cons

Regularly have to reinstall as it quits working. Difficult to set up, and I had both computers sitting right in front of me.

Review Source

JC

Joe C.  
Network/IT Manager  
Automotive  
Used the software for: 1-2 years

### "Great bit of software"

December 7, 2018

5.0

Allows to see potential problem areas and maintain compliance.

Pros

The site is very easy to use, easy installation and easy monitoring. Many features, more than we even use but happy to have the ability to implement them should we need to. Allows us to see all the data we need to and take appropriate action.

Cons

Have not had a negative issue or complaint so far.

Review Source

VR

Verified Reviewer  
CEO  
Entertainment  
Used the software for: Less than 6 months

### "Overall a very good tool for monitoring"

August 31, 2018

5.0

Pros

This tool allows to control the actual time spent by employees on different tools. It served us well to understand the areas that could be optimized and the people who were not as efficient as they could have been

Cons

The screenshot function could maybe be a bit faster

Review Source

CW

Clint W.  
System Admin/Lead Developer  
Government Administration  
Used the software for: 2+ years

### "Good, but needs to be more stable"

July 30, 2020

4.0

Pros

Easy to use, doesn't take up space on our server

Cons

Clients consistently 'break' and need to be re-installed, especially after Windows 10 seasonal releases. This usually needing a special removal tool that has to be renewed. We usually don't realize it until we need to review a staff member.

Review Source

VR

Verified Reviewer  
Accounts Manager  
  
Used the software for: 6-12 months

### "We track off site employee activity. It is great to see screen shots of what they are working on."

January 18, 2018

5.0

Pros

The screen shots are extremely helpful you can see how the employee is progressing throughout the day. Also, the charts showing down time and summaries of where time is being spent are very useful.

Cons

No real cons - except would like to be able to better filter what is deleted when space is used up.

Review Source

Allen S.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "It works"

January 15, 2018

5.0

Pros

The software makes it possible to maintain the intergrity of our work stations without being too obtrusive to user functions.

Cons

The only shortfall is that our systems are protected by a corporate intrusion software that believe that ActivTrak is an invader. Oops.

Review Source

BD

Brenda D.  
accounting assistant  
Construction  
Used the software for: Less than 6 months

### "Good tracking software"

November 23, 2020

3.0

It makes it more convenient to track the productivity of those working from home to see if they really have put in the time they say they have.

Pros

I like that you can see how much time is spent on the computer. It's also nice to be able to see what the top websites are that employees are going to as well as the programs that are being used and how much time is being spent on each one. The reports are easy to read.

Cons

It was a little difficult getting it set up on one of our computers. I would also like to be able to see what times the employees were on each site/program, instead of just a total of how much time.

Reason for choosing ActivTrak

It was recommended to us by our IT support specialists.

Review Source

WS

William S.  
I.T. Director  
  
Used the software for: Less than 6 months

### "Very easy and straight forward user experience"

January 11, 2018

4.0

Pros

Simple interface allows me to get to what I am looking for quickly. The screenshots are of high quality.

Cons

Assigning productive vs. non-productive flags in mass appears to be time consuming. Several outages in the time I've used the software. Not really a deal breaker, but sort of an inconvenience.

Review Source

Anjelica F.  
Digital Marketing & Social Media Specialist  
Retail  
Used the software for: Less than 6 months

### "Fast, easy and syncs overnight"

January 11, 2018

4.0

hopefully money soon!

Pros

Easy to use app that automatically syncs with my FitBit, iphone Health and any other fitness apps you have on your phone already.

Cons

doesn't update immediately, takes 24 hours to see updates on the app even though FitBit is updated with info.

Review Source

VR

Verified Reviewer  
Chief Technology Officer  
  
Used the software for: Less than 6 months

### "extremely easy to use, quick setup and just works!"

February 9, 2018

5.0

Quick setup and fast results.

Pros

I liked the ease of setup, it has a simple interface, and the reporting is clear and straight forward.

Cons

It would be good to have the option of keylogging. Also when installing the application, selecting the individual user to be monitored instead of all users being added.

Review Source

VR

Verified Reviewer  
Business Director  
  
Used the software for: Less than 6 months

### "Simple and efficient"

February 7, 2018

5.0

Pros

Easy to install, easy to use, nice user interface, the ability to get screenshots recorded, most importantly it is not detected by antivirus software

Cons

During installs, user needs to be prompted to continue installation. A silent install would be the best.

Review Source

BS

Brent S.  
Head Editor  
Online Media  
Used the software for: 6-12 months

### "Easy, simple"

January 11, 2018

5.0

Ability to see if Editors are doing what they're supposed to do

Pros

Good for monitoring public computers Easy to use Very detailed Weekly reports are great Custom support was there when I had any questions

Cons

The email me a little to frequently with stuff in not interested in, but other than that, it's great!

Review Source

rK

rahul K.  
managing director  
  
Used the software for:

### "I easy take care of my employee activity"

January 16, 2018

5.0

Pros

its have feature to how much time interval you want the snapshot. like i can easily set i want screenshot at every 10 minute or 1 minute. i can easily set that

Cons

i didn't find software to handle it from desktop. if you think i have to open eact time my browser to see my employee track record

Review Source

JM

Jonathan M.  
IT Administrator  
Legal Services  
Used the software for:

### "the function of supervisor falls away in the presence of this system "

January 19, 2018

4.0

it helps in enhancing increasing productivity by providing real-time performance report.

Pros

The product is easy to learn and navigation through the tools doesn't require any training. the reports are relevant and easy to interpret. I can single-handedly run a group of 1000 employees with positive outcomes.

Review Source

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