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Forumbee

Pricing for Forumbee

4.9 (18)
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Forumbee has 1 pricing plan

  • Yes, has free trial
  • No free version
Credit Card Required: No
Discount: Information not available

Basic

$250
Pricing Model: Other
Payment Frequency: Per Month
Basic plan includes:
    Not available

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What do others say about Forumbee pricing?

Pricing Rating
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Value For Money
4.9(18)

Pros

    Read Full Reviews Below
    Apryl G.
    Volunteer Coordinator
    Non-Profit Organization Management, 51-200 employees
    Used the software for: 2+ years
    Overall Rating
    5.0
    Ease of Use
    5.0
    Customer Service
    5.0
    Features
    4.0
    Value for Money
    5.0
    Likelihood to Recommend
    9/10
    Reviewer Source
    Source: Capterra
    May 13, 2021

    "Forumbee is amazing--and it's the customer-centric focus that makes it so!"

    Overall: Exceptional. Forumbee has been responsive to each and every one of our queries and concerns.

    Pros: Forumbee staff members consistently go above and beyond to address our concerns and try to meet our unique needs. They have built so many customizable features for us that I'm positive other customers are not requesting. In addition to the stellar service, this software is easy to use, beautifully designed, and thoughtfully created. Loving the software you (and 400+ others) use on a regular basis is important!

    Cons: There are some text formatting challenges in the use of this product. For example, text formatting transferred from another document is not always retained. Additionally, the more our community/posts grow, the more difficult it becomes to search with accuracy. Forumbee has made improvements in these areas and continues to do so.

    Reasons for Switching to Forumbee: It was too operationally costly to continue to support these systems in-house, especially given these systems were not in our realm of expertise.

    Vendor Response

    By Forumbee on May 22, 2021
    Hi Apryl, thank you so much for your amazing review, we are truly grateful! Our team has enjoyed working with you and the Kiva team over the years and are thrilled that Forumbee has been a valuable solution for your organization. We look forward to bringing continued improvements to text formatting and search functions. Thank you for your insights and feedback!
    Christine M.
    Account Management Director
    Marketing and Advertising, 201-500 employees
    Used the software for: 1-2 years
    Overall Rating
    5.0
    Ease of Use
    5.0
    Customer Service
    5.0
    Features
    5.0
    Value for Money
    5.0
    Likelihood to Recommend
    10/10
    Reviewer Source
    Source: Capterra
    May 12, 2021

    "The most intuitive SAAS product in our tech stack "

    Overall: We’ve had an amazing experience with Forumbee - from the demo stage in learning about their product to the launch of this service across our entire company. [SENSITIVE CONTENT HIDDEN] is fantastic to work with - I appreciate we’ve had the same contact the entire time making the onboarding process seamless. The service is intuitive, highly customizable and was an incredibly smooth experience to get adoption quickly across the entire company. As someone who tested multiple knowledge management systems over the course of a year and could never find something that met all our needs, Forumbee solved so many of our problems. We’ve had no issues whatsoever after deciding to move forward with them. I could not recommend them enough.

    Pros: After a year long search, we settled on Forumbee and couldn’t be happier with this decision. Whether you’re a user or admin, the user experience is incredibly intuitive. In addition to this, the service we receive is fantastic, especially from our dedicated rep [SENSITIVE CONTENT HIDDEN]. She responds to every question within a matter of hours. We are a very process heavy organization and this service has been a game changer in having a central hub of documentation, giving our people the answers they need in the quickest and easiest route.

    Cons: While the customization in matching our website is great, there’s limitations in how much we can customize within an actual article like easily embedding videos.

    Vendor Response

    By Forumbee on May 22, 2021
    Hi Christine, we are thrilled to hear you have had a great experience with Forumbee! Thank you very much for your feedback and your kind words! We look forward to continuing to support you and your team. Thanks also for the feedback on article customization! We will follow up to assist with that.