--- title: "Bizzabo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bizzabo the right Event Management solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135385/Bizzabo/reviews/" page_type: "reviews" language: "en" --- Bizzabo 4.4 (171) [View alternatives](https://www.capterra.com/p/135385/Bizzabo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Bizzabo Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews JT Jeremy T Senior Brand ManagerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years. “Bizzabo's teams are fluent in all kinds of events and can help you get invitations out, interactive landing pages up, and event ticketing easily set up.“ August 22, 2025 Christiane H SecretaryEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors.“ August 8, 2025 TB Tyler B Digital DesignerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “I like that email marketing and event web pages are seamlessly integrated.“ December 12, 2024 JC Javier C WebmasterFood Production, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your unique needs.“ September 9, 2024 SM Samantha M Associate Director, Education and LearningEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events.“ December 5, 2024 SM Samantha M Sr. Global Events ManagerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The lack of ability to have sponsors upload items and then when decline resubmit.“ December 5, 2024 SM Samantha M Associate Director, Education and LearningEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “It was a very simple platform to use for registration and session scheduling.“ December 5, 2024 KS Keria S Senior Manager, EventsCivic & Social Organization, 51 - 200 employeesUsed the software for: More than 2 years. “We did experience a critical registration failure in July 2022 at our conference in Orlando when we couldn't get all iPads to connect to printers and had to pivot to pre-printing all the badges to keep lines down.“ October 17, 2023 ## Showing most helpful reviews Showing 1-25 of 171 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ellie R. Event Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Bizzabo Makes Our Life Easier Everyday! " August 20, 2025 4.0 My company had Bizzabo for a year and thoroughly enjoyed it. Unfortunately the next year our budget got cut and we suffered significantly without our event software. We are so excited to be back on the platform and during our absence the platform has improved with new capabilities - overall we're so happy to have Bizzabo as a partner in all things event management! Pros Ease of use for building events, websites, emails. It's very simple and user friendly to build out these aspects and as someone who is not well versed in email campaigns and web development - this is a huge advantage to using bizzabo. Cons The website builder is very limited in its assets available. The only Custom Element is still pretty restrictive and can be problematic when needing a more dynamic website for events. Switched from [Goldcast](https://www.capterra.com/p/214180/Goldcast/) Bizzabo is better suited to in person events which are our primary platform. Review Source MG Meghan G. Event Manager Internet Used the software for: 1-2 years ### "IANS/Bizzabo" November 11, 2025 5.0 I feel like Bizzabo is very easy to work with. I’ve worked with a few other event management systems, and Bizzabo has been the easiest to build out, for the whole team to learn, and my Bizzabo team has been so helpful in making sure they help me with any product questions. My development team has also had a great time working with it in the backend to make sure Bizzabo meets our needs. Pros I love the usability and the UI of Bizzabo, for both my team and attendees. Everyone has had an easy time learning how to use it, and it overall looks so nice for our clients The integration of the widget on our website Cons I feel like the reporting and analytics could be stronger. I know there was recently an update on that, but I have a hard time finding the information I need regarding mobile app statistics and who’s visiting what. Specifically who’s looking at our sponsor pages, etc. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Bizzabo Bizzabo’s UI was new and fresh, and it is more customizable in the back end for my development team to work with. Switched from [Stova](https://www.capterra.com/p/88289/Stova/) Stova’s UI was awful, and it was so much manual, duplicate work. I spent so many hours doing the same thing. Review Source SH Samantha H. Digital Content Manager Information Technology and Services Used the software for: 6-12 months ### "A win is a win." October 31, 2025 3.0 Overall, my experience was positive. I'm looking forward to another year within our contract, but would really love to know of upcoming updates well in advance, in the future. Pros In comparison to our previous platform... I'd say the tech support is way more SUPPORTIVE than we expected. The around-the-clock communication made things very easy. Cons I feel that there were some features we thought were included in our package, or at least our sales representative communicated to us, but realistically weren't, which led us to use third-party programs instead of keeping everything within the event app. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Bizzabo The cost and the features mentioned throughout our first sales call were really enticing to us. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) We were looking for a platform with an easier registration proceses, and better features for our attendees. Review Source VR Verified Reviewer Event Manager Financial Services Used the software for: 2+ years ### "5 Stars for Bizzabo" August 13, 2025 5.0 I've had a great experience with Bizzabo. We have used it for 3-4 years now, and it has been a great process. The team is great and responsive. Pros I find Bizzabo is easy to use and provides a great user interface. Our customers have been satisfied with our registration platform and app since moving to Bizzabo. Cons I am looking forward to when the paid session add-on feature is available. That will solve the only 'problem' we have. Alternatives considered [Bravura](https://www.capterra.com/p/10009312/Bravura/) Reason for choosing Bizzabo Bizzabo was a better fit for our needs, including the app and integrations. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Bizzabo was a better fit for our needs. The app was part of that decision to switch, as there are more features on the Bizzabo app. Review Source LD Lindsey D. Senior Marketing Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Good for our needs" May 22, 2025 4.0 overall pretty good, room for improvement but we have been using it for the last 4 years and like the platform Pros Functionality with email outreach capabilities. We like being able to email groups we need to email and be able to follow up directly with registrants and attendees. Cons I wish we could create tracking links within Bizzabo for outreach instead of us having to use UTMs that we create. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) we decided that Bizzabo had more functionality for our organization Review Source VR Verified Reviewer Secretary Education Management Used the software for: 2+ years ### "Room for Improvement" August 8, 2025 3.0 I would prefer if Bizzabo could make more customizations for an individual business. It's very tedious. Pros The check-in app is very user-friendly. It gets a lot more complicated when connecting to badge printers, though. Cons Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors. Switched from [OMS Platform](https://www.capterra.com/p/75898/OMS-Platform/) The organization wanted something more customizable. Review Source AG Adan G. MarkComm Building Materials Used the software for: 2+ years ### "Not that happy with BB" February 11, 2025 3.0 Its hardly preferred among other apps, some peeps work with Teams but keep all advertising with BB. Pros I like that it has multiple functionalities Cons it has a lot of bugs, for example: 1. When duplicate a module form the page it duplicates the information in both modules. Erasing the other. 2. Buttons doesn't accept accents in letters, for spanish is grammarly wrong to write without accents. 3. It crashes when having other apps in your desktop ON. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) funcionalities what a boring survey boring boring Review Source SM Samantha M. Associate Director, Education and Learning Events Services Used the software for: 1-2 years ### "Prior User Review" December 5, 2024 4.0 I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events. Pros It was a very simple platform to use for registration and session scheduling. Cons When I used the platform, I was unable to create custom reports, which is important for my role. Additionally, the ability to overwrite email addresses already in use (like if an assistant registered a speaker using their email address, and then registered themselves using the same email address) was difficult as it impacted Speaker Profiles and created churn on the backend. If it's not been implemented, I would strongly recommend a flag that does not allow two users to use the same email address on one event. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) The client I was working for made this decision. Review Source SB Siddhartha B. QA Analyst Non-Profit Organization Management Used the software for: 2+ years ### "Sid's Review from " November 8, 2025 5.0 It is remarkable experience and I am working with Bizzbo for last 6-7 years for my company and we are all very happy. It is easy to integrate with salesforce Pros It meets all our org requirements to streamline fundraising for any events. Able to track down easily fundraising amounts after all the expenses paid for any events Cons Sometimes very tough to create any events and cannot create any events which will 6 months from present time Review Source VR Verified Reviewer Enterprise Marketing Lead, Amazon Ads Marketing and Advertising Used the software for: 6-12 months ### "Not bad but needs improvement" August 13, 2025 4.0 Bizzabo is ok, it doesn't give us the level of data we require, and it's really hard to customise the graphics - the event experience should be improved by a Bizzabo event page, it shouldn't detract from the event. Pros \- Nice clean interface, nice branding - It's not a bad event management system Other than that, I could take it or leave it! Cons \- Hard to unsubscribe from email notifications that are my teammates' events rather than my events - Have to reset my password every time I use it, as I use it infrequently and Bizzabo asks you to change your password regularly - Also Review Source GD Gaby D. Director of Global Events Information Technology and Services Used the software for: 6-12 months ### "Bizzabo is a great resource " August 28, 2024 5.0 Overall, my experience with Bizzabo has been very positive. The account team makes it super easy to solve issues. Pros The ease of access, the agenda module, the ability to duplicate events Cons The on demand process for attendees, how expensive it is to use the reg platform internationally (shipping is outrageous), how hard it is to do wait list ticket types, having to use support to solve everything Alternatives considered [Swoogo](https://www.capterra.com/p/161291/Swoogo/) Reason for choosing Bizzabo Bizzabo seems to be the most user friendly and in business for awhile Switched from [Goldcast](https://www.capterra.com/p/214180/Goldcast/) Because Goldcast was mainly for virtual experiences only Review Source EF Emma F. COO Events Services Used the software for: 2+ years ### "Bizzabo from an EO's POV" January 30, 2024 3.0 Happy with the product, customer team are nice but not based in Asia and turn around time can be slow which causes problems when onsite with an event. Pros easy to use and set up from marketing, to registration to event communication and information. Cons turn around on getting fixes for programming bugs is very slow and sometimes not possible for some critical errors eg. if a speaker has changed jobs since they spoke at your previous event, the system will pull their old job and not dynamically update so they are listed incorrectly. Alternatives considered [Run The World](https://www.capterra.com/p/214421/Run-The-World/) Reason for choosing Bizzabo It best suited our needs at the time to produce virtual online events. Review Source AR Ashley R. Senior Manager, Strategic Events & Field Marketing Computer Software Used the software for: 1-2 years ### "New kid on the block " June 8, 2022 4.0 Pros I think the UI is beautiful and its relatively easy to teach yourself how to use the tool. I do wish that they had a training course that we could enroll in with a live teacher or a series of recorded sessions to watch and learn how to use the tool. Cons There are weird things that the tool doesn't do like add on passes that I think is a huge miss. Most conferences have these sorts of ticket options and bizzabo has terrible workarounds. Alternatives considered [Stova](https://www.capterra.com/p/88289/Stova/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Bizzabo good functionality, decent price, clear continual investments into the platform Review Source MH Maria H. Business Development Assistant Legal Services Used the software for: 6-12 months ### "Bizzabo 2024 Review" December 10, 2024 4.0 Pros Easy to Work and Manage site, good visual appearance Cons Difficulty with customer service, there were ghost bugs Review Source MV Maria V. Digital Marketing Information Technology and Services Used the software for: 2+ years ### "Great cost efficient event management platform" December 5, 2024 5.0 Overall very pleased with the platform features, support, cost and team. Pros Robust tool Great management of mobile app content Support team is very responsive Fairly priced Cons Cannot customize mobile app icons No reporting on mobile app usage and activation Review Source SH Sue H. Marketing Accounting Used the software for: 1-2 years ### "Good platform" December 6, 2024 4.0 It's good - easy to use, and most importantly a good user exp Pros We like Bizzabo - it's much better than other events platforms we've used Cons That it's not fully integrated into our website for SEO traffic Review Source JF Jade F. CEO Capital Markets Used the software for: 1-2 years ### "DealCatalyst Review" January 18, 2024 5.0 In the first 1.5 years, we experienced many software and hardware failures that severely impacted our business. Based on feedback we provided, we have seen an improvement in both. We appreciate that there is always a U.S. based person /account rep to work with us. Pros The attentiveness of the product support and customer service teams. Very dedicated to our partnership. Cons Development timelines and promises never seem to materialize. Many features we have asked for since inception in 2022 are still not available. Reason for choosing Bizzabo Modern and slick appearance, intuitive interface, client service and support. Review Source VR Verified Reviewer Director of Events Media Production Used the software for: 2+ years ### "The most intuitive and user friendly event platform" August 16, 2022 5.0 Bizzabo has been an amazing partner these last couple years. The platform sells itself, but the accounts team is a pleasure to work with. They are attentive and collaborative; and always seek to help our needs. Pros The intuitive platform features make creating event registration sites and websites quick and seamless. Cons My team hosts a lot of award events where guests purchase tables. If there was a more seamless registration feature to facilitate table planning that would be extremely helpful. Reason for choosing Bizzabo n/a Switched from [Splash](https://www.capterra.com/p/143666/Splash/) The reporting features weren't the best. Review Source VR Vittoria R. Global Events Information Technology and Services Used the software for: 1-2 years ### "OK product, needs some rework" June 13, 2023 3.0 Pros Each page is it's own page, it's not endless scrolling like some other event management tools are. Pages look nice. Cons Can’t save contact fields in a report to rerun the same report. So have to create the report each time it needs to be run.Can’t edit a list once created with contacts. Have to re-run and re-create the lists every timeDynamic lists do not work. Set criteria and re-checked and it doesn’t run correctly it is pulling canceled registrations even though I set the parameters to having a ticketChanges to page save before you even hit save and doesn’t save when you do hit save sometimes. It’s very random.Logo issue with “event logo” that pulls into random places on page and you can’t change or remove in each area it pulls into.Even though you set a schedule for an email, it keeps it in draft and makes you select send again to send which actually doesn’t make sense because you haven’t even sent itIf an email is duplicated and the email that you duplicated it from was sent to send now it automatically sends the new email as well.Had to pay a CSS contractor to do any customization to the pages. Modules and blocks weren’t very customizable.The ability to put in 2 different emails in a registration made the contact search & deletion challenging.Support did not seem very versed in functionality of the site and why unexpected behavior was happening. Support was extremely slow and it would take a few days to get answers to issues & questions. No ability to call support and no ability to email a support person directly after you had contact with him/her. Review Source JB Jeremy B. Senior Software Engineer Religious Institutions Used the software for: 6-12 months ### "Bizzabo just works(tm)" June 20, 2023 5.0 I recognize my viewpoint is very limited as primarily a developer and not someone in marketing or on other teams. We've had a bespoke system that maybe covered a good core 10-20% of Bizzabo's features and did them well enough. I'm sure the money we spent outsourcing mobile app development every year greatly eclipses what we get out of the box. We also tend to have very specific needs, so for those to be covered even modestly is a huge win. Bizzabo knocked it out of the park for this being the first year, we've always had growing pains that I just didn't hear about this year. Pros As a developer, the mobile app integration was huge as there were fewer hiccups during our annual event due to everything being integrated.As someone in charge of the SSO integration, the SAML pieces weren't difficult either. I had more problems in understanding than any growing pains.On-site networking in an arena is not without challenges but I heard nothing majorly problematic. We've had issues in the past with our bespoke system and competitors but this year seemed incredibly smooth in comparison. Cons For SSO there is some conflicting documentation but it's a big topic. It should be split between personnel and attendees as the pages are. As someone big on documentation and understanding how easily things get stale, this is a very minor nitpick anyway. The problems I ran into were solved by gaining a little more understanding. I'm actively looking for things to complain about and this is so low on my list it's almost not worth mentioning. Review Source RD Ram D. Chief of Party Construction Used the software for: 1-2 years ### "A Brilliant and Sensational Virtual and Hybrid Event Management Platform." May 2, 2024 5.0 Bizzabo ensures that our events run smoothly. Pros With Bizzabo,I find it simple to schedule and host secure virtual and hybrid events effectively.It is possible for events attendees to engage and interact seamlessly during events by participating in polls and also answering Q&A.Bizzabo has an UI that is intuitive and user-friendly. Cons Bizzabo keeps our events engaging, interactive and effective hence I don't have anything to dislike. Review Source EW Esther W. Senior Manager Newspapers Used the software for: 2+ years ### "Great support from Bizzabo customer success manager " March 10, 2022 5.0 We received great support from \[SENSITIVE CONTENT\]. He gave good suggestions and tips on how to utilize the platform. This actually shows Bizzabo not only focus on how much we are going to spend with them but added a human touch that they care if our event success or not. Pros They provide 1 stop solution for events from in-person to hybrid. Cons Their speaker portal can be complicated for those who are not familiar with tech. Review Source DB Dilia B. operations associate director Events Services Used the software for: 1-2 years ### "great product" October 12, 2023 4.0 great and smooth Pros the team is highly responsive and very supportive with customizations Cons some features we would love to have - more felixibility with customization on the the agenda and homepages/ better system for duplicating sponsors so we dont have to enter that in manually each time if multiple pages have similar content Review Source JC Javier C. Webmaster Food Production Used the software for: 2+ years ### "Powerful but Complex" September 9, 2024 4.0 My overall experience with Bizzabo has been quite positive. The platform is incredibly feature-rich, offering everything needed to create an event site and manage communications seamlessly. The downside of so many features is that it takes some time to get accustomed to the platform’s functionalities. Pros Bizzabo is packed with a wide range of options and features. It has everything you need to create a event site and handle all the event communications. We used it to send out invites, managing RSVPs, or keeping attendees updated. Cons While Bizzabo offers a ton of features and options, this can also be a bit overwhelming. Getting the hang of how everything works might take some time. Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your unique needs. Review Source AP Anant P. Director Pharmaceuticals Used the software for: 1-2 years ### "Good experience for a second year in row" June 8, 2022 5.0 It has been a good experience. The customer support team is very responsive. Their partner ecosystem is good which opens the window to elevate the attendee experience. Would be great to see some of these partner features get integrated in their core offerings. Pros The interface can be overwhelming at the beginning but is very intuitive and becomes easy to use once you spend some time. The features are good and Bizzabo has a strong partner ecosystem that allows you to explore things beyond what the core software has to offer. Cons Some basic features are missing in their legacy offering such as polls which have now been included in the new offering. However, would be good to integrated across their portfolio. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.