# Bizzabo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bizzabo the right Event Management solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135385/Bizzabo/reviews --- Bizzabo 4.4 (171) [View alternatives](https://www.capterra.com/p/135385/Bizzabo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bizzabo Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews JT Jeremy T Senior Brand ManagerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years. “Bizzabo's teams are fluent in all kinds of events and can help you get invitations out, interactive landing pages up, and event ticketing easily set up.“ August 22, 2025 Christiane H SecretaryEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors.“ August 8, 2025 Nicole S Event ManagerFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “Our customers have been satisfied with our registration platform and app since moving to Bizzabo.“ August 13, 2025 GD Gaby D Director of Global EventsInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The on demand process for attendees, how expensive it is to use the reg platform internationally (shipping is outrageous), how hard it is to do wait list ticket types, having to use support to solve everything“ August 28, 2024 TB Tyler B Digital DesignerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “I like that email marketing and event web pages are seamlessly integrated.“ December 12, 2024 JC Javier C WebmasterFood Production, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your unique needs.“ September 9, 2024 SM Samantha M Associate Director, Education and LearningEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events.“ December 5, 2024 SM Samantha M Sr. Global Events ManagerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The lack of ability to have sponsors upload items and then when decline resubmit.“ December 5, 2024 ## Showing most helpful reviews Showing 1-25 of 171 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ellie R. Event Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Bizzabo Makes Our Life Easier Everyday! " August 20, 2025 4.0 My company had Bizzabo for a year and thoroughly enjoyed it. Unfortunately the next year our budget got cut and we suffered significantly without our event software. We are so excited to be back on the platform and during our absence the platform has improved with new capabilities - overall we're so happy to have Bizzabo as a partner in all things event management! Pros Ease of use for building events, websites, emails. It's very simple and user friendly to build out these aspects and as someone who is not well versed in email campaigns and web development - this is a huge advantage to using bizzabo. Cons The website builder is very limited in its assets available. The only Custom Element is still pretty restrictive and can be problematic when needing a more dynamic website for events. Switched from [Goldcast](https://www.capterra.com/p/214180/Goldcast/) Bizzabo is better suited to in person events which are our primary platform. Review Source MG Meghan G. Event Manager Internet Used the software for: 1-2 years ### "IANS/Bizzabo" November 11, 2025 5.0 I feel like Bizzabo is very easy to work with. I’ve worked with a few other event management systems, and Bizzabo has been the easiest to build out, for the whole team to learn, and my Bizzabo team has been so helpful in making sure they help me with any product questions. My development team has also had a great time working with it in the backend to make sure Bizzabo meets our needs. Pros I love the usability and the UI of Bizzabo, for both my team and attendees. Everyone has had an easy time learning how to use it, and it overall looks so nice for our clients The integration of the widget on our website Cons I feel like the reporting and analytics could be stronger. I know there was recently an update on that, but I have a hard time finding the information I need regarding mobile app statistics and who’s visiting what. Specifically who’s looking at our sponsor pages, etc. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Bizzabo Bizzabo’s UI was new and fresh, and it is more customizable in the back end for my development team to work with. Switched from [Stova](https://www.capterra.com/p/88289/Stova/) Stova’s UI was awful, and it was so much manual, duplicate work. I spent so many hours doing the same thing. Review Source SH Samantha H. Digital Content Manager Information Technology and Services Used the software for: 6-12 months ### "A win is a win." October 31, 2025 3.0 Overall, my experience was positive. I'm looking forward to another year within our contract, but would really love to know of upcoming updates well in advance, in the future. Pros In comparison to our previous platform... I'd say the tech support is way more SUPPORTIVE than we expected. The around-the-clock communication made things very easy. Cons I feel that there were some features we thought were included in our package, or at least our sales representative communicated to us, but realistically weren't, which led us to use third-party programs instead of keeping everything within the event app. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Bizzabo The cost and the features mentioned throughout our first sales call were really enticing to us. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) We were looking for a platform with an easier registration proceses, and better features for our attendees. Review Source VR Verified Reviewer Event Manager Financial Services Used the software for: 2+ years ### "5 Stars for Bizzabo" August 13, 2025 5.0 I've had a great experience with Bizzabo. We have used it for 3-4 years now, and it has been a great process. The team is great and responsive. Pros I find Bizzabo is easy to use and provides a great user interface. Our customers have been satisfied with our registration platform and app since moving to Bizzabo. Cons I am looking forward to when the paid session add-on feature is available. That will solve the only 'problem' we have. Alternatives considered [Bravura](https://www.capterra.com/p/10009312/Bravura/) Reason for choosing Bizzabo Bizzabo was a better fit for our needs, including the app and integrations. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Bizzabo was a better fit for our needs. The app was part of that decision to switch, as there are more features on the Bizzabo app. Review Source LD Lindsey D. Senior Marketing Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Good for our needs" May 22, 2025 4.0 overall pretty good, room for improvement but we have been using it for the last 4 years and like the platform Pros Functionality with email outreach capabilities. We like being able to email groups we need to email and be able to follow up directly with registrants and attendees. Cons I wish we could create tracking links within Bizzabo for outreach instead of us having to use UTMs that we create. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) we decided that Bizzabo had more functionality for our organization Review Source VR Verified Reviewer Secretary Education Management Used the software for: 2+ years ### "Room for Improvement" August 8, 2025 3.0 I would prefer if Bizzabo could make more customizations for an individual business. It's very tedious. Pros The check-in app is very user-friendly. It gets a lot more complicated when connecting to badge printers, though. Cons Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors. Switched from [OMS Platform](https://www.capterra.com/p/75898/OMS-Platform/) The organization wanted something more customizable. Review Source AG Adan G. MarkComm Building Materials Used the software for: 2+ years ### "Not that happy with BB" February 11, 2025 3.0 Its hardly preferred among other apps, some peeps work with Teams but keep all advertising with BB. Pros I like that it has multiple functionalities Cons it has a lot of bugs, for example: 1. When duplicate a module form the page it duplicates the information in both modules. Erasing the other. 2. Buttons doesn't accept accents in letters, for spanish is grammarly wrong to write without accents. 3. It crashes when having other apps in your desktop ON. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) funcionalities what a boring survey boring boring Review Source SM Samantha M. Associate Director, Education and Learning Events Services Used the software for: 1-2 years ### "Prior User Review" December 5, 2024 4.0 I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events. Pros It was a very simple platform to use for registration and session scheduling. Cons When I used the platform, I was unable to create custom reports, which is important for my role. Additionally, the ability to overwrite email addresses already in use (like if an assistant registered a speaker using their email address, and then registered themselves using the same email address) was difficult as it impacted Speaker Profiles and created churn on the backend. If it's not been implemented, I would strongly recommend a flag that does not allow two users to use the same email address on one event. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) The client I was working for made this decision. Review Source SM Samantha M. Sr. Global Events Manager Information Technology and Services Used the software for: 6-12 months ### "Global Events Manager there's got to a better way to do ERCs" December 5, 2024 3.0 Average at best and having work with competitive product not one that I would advocate for. Pros The interface of the templates and ticket set up worked well Cons The clunky set up of the ERC, the lack of ability to duplicate tasks across multiple events. The lack of ability to have sponsors upload items and then when decline resubmit. The intergration of the links and websites into tasks, the inability to included images in tasks for sponsors. The fact that sponsor input would override key information that was visible to the public. The set up of the overall ERC was a complete pain and not anything I would recommend. Alternatives considered [RainFocus](https://www.capterra.com/p/188584/RainFocus/) Reason for choosing Bizzabo Not my choice I would have pushed to Rain Focus Review Source SR Shannon R. Marketing Programs Manager Computer Software Used the software for: 6-12 months ### "Ultra customisable event management" December 10, 2024 4.0 Pros Great platform for the actual live event, lots of customisation available, a true all-in-one event management platform. Cons Can be quite confusing and overwhelming with all of the different options available and takes quite a bit of training to understand it all. Have had a lot of technical issues with live events - it seems that the success of an event is very heavily reliable on the quality of speaker's wifi/equipment. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Needed more functionality and a larger number of users. Review Source KS Kristine S. Events and Special Projects Manager Biotechnology Used the software for: 1-2 years ### "Review of Bizzabo Platform/Products" January 26, 2024 4.0 I think overall, the website building, registration, and ticketing tools are quite good and at the right price point for our team. Customer service was lacking for some time in the beginning; however, it has improved. Now that we have a reliable account manager, our tickets get addressed in a timely fashion. Our current account manager is flexible and works with our needs and constraints. Pros The ease and user-friendly nature of setting up event websites. It allows for many customizations and integrations and the ability to duplicate events. Cons The webinar / "Zoom" platform Bizzabo launched had many technical glitches initially, leaving us not to trust this feature. We were hoping to do away with our Zoom licenses and use the Bizzabo "Zoom" platform; however, because of distrust in the product, our staff is too nervous/distrustful to utilize it. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Brandlive](https://www.capterra.com/p/182760/Brandlive/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[PheedLoop](https://www.capterra.com/p/179210/PheedLoop-Event-Automation-Monetization-Platform/) Reason for choosing Bizzabo Price was right Ease of website build-out and customizations Ability to ticket, integrate with Swipe Review Source AP Andrea P. Chief of Staff Information Technology and Services Used the software for: 2+ years ### "One stop shop for everything Events!" March 19, 2024 5.0 Pros Bizzabo covers everything for our global events program, that's virtual, hybrid end in-person events. Rich functionality, all built into the product so we don't have to install add-ons or buy other tools e.g. streaming. It's a single solution covering it all. Cons Given its rich functionality it takes time to get to know the platform. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/) Reason for choosing Bizzabo Pricing was significantly lower compared to Hopin and the included customer support offered more & faster support Switched from [Streamyard](https://www.capterra.com/p/213044/StreamYard/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Intercom](https://www.capterra.com/p/134347/Intercom/) multiple systems not connected adding lots of manual work (causing human error) Review Source EF Emily F. Director of Global Events Publishing Used the software for: 2+ years ### "Our worldwide event management system" March 8, 2021 5.0 Pros Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world. Cons Looking forward to platform updates in the areas of attendee networking + engagement. Switched from [Certain Event Management](https://www.capterra.com/p/26319/Certain-Event-Automation-Software/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Before Bizzabo, we were using a many fragmented platforms that did not integrate. For us, the main benefits of Bizzabo are: All-in-One Solution: A consolidated platform saves us hundreds of hours of work DIY: Our non-technical team uses Bizzabo on a daily basis, from interns to directors Automation: Allows us to keep our production team small and agile Review Source MH Maria H. Business Development Assistant Legal Services Used the software for: 6-12 months ### "Bizzabo 2024 Review" December 10, 2024 4.0 Pros Easy to Work and Manage site, good visual appearance Cons Difficulty with customer service, there were ghost bugs Review Source TB Tyler B. Digital Designer Real Estate Used the software for: 1-2 years ### "Good, but needs more easy to use website design tools" December 12, 2024 3.0 It seems like an ok tool. I have limited experience working mainly on the design side with a marketing team for a global commercial real estate firm. The tools for marketing and ticket sales may be where the real value lies, however, I don't have much experience using that part of the platform. Pros I like that email marketing and event web pages are seamlessly integrated. Cons The website design tools are very basic and don't allow much customization without custom HTML coding. Review Source CM Carlo M. Data Executive Publishing Used the software for: 1-2 years ### "Bizzabo Review" October 2, 2024 5.0 Pros The data integration across different platforms and the attention given by customer support in our issues Cons Some integration errors are too long to be resolved Review Source JC Javier C. Webmaster Food Production Used the software for: 2+ years ### "Powerful but Complex" September 9, 2024 4.0 My overall experience with Bizzabo has been quite positive. The platform is incredibly feature-rich, offering everything needed to create an event site and manage communications seamlessly. The downside of so many features is that it takes some time to get accustomed to the platform’s functionalities. Pros Bizzabo is packed with a wide range of options and features. It has everything you need to create a event site and handle all the event communications. We used it to send out invites, managing RSVPs, or keeping attendees updated. Cons While Bizzabo offers a ton of features and options, this can also be a bit overwhelming. Getting the hang of how everything works might take some time. Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your unique needs. Review Source LG Lisa G. Marketing Coordinator Wholesale Used the software for: 2+ years ### "Great value for the price!" July 5, 2024 4.0 Overall it's been great. I am on our events team and we have had such an elevated check in process since we switched to Bizzabo at the very start of 2020. Yes, we signed the contract in February 2020 right before in person events went on hold. There have been times with software switches that have been challenging for us but after looking at other like products have decided to stay with Bizzabo. Pros When it works, the name badge printing and easy on the spot ability to change a registrants entry information is IMO the most valuable part of Bizzabo. Cons I wish that adding tags to a registrant or block of registrants was more streamlined, it's fine for a small event of 50 or less but with large events, adding specific tags to a block of people is very clunky. Review Source KM Kristine M. Event and digital marketing specialist Management Consulting Used the software for: 6-12 months ### "Bizzabo: User-Friendly Interface, But Limitations in Streaming and Mobile App Functionality" June 21, 2023 5.0 Pros I highly appreciate the Bizzabo tool for its intuitive and user-friendly interface. It caters to various types of events and offers seamless event registration, streamlined check-in options, and convenient mobile app access. Bizzabo truly excels in providing a smooth and efficient event management experience. Cons I found the integrated streaming options in Bizzabo to be quite limited, requiring me to use external solutions. As a result, it was challenging to gather all the event metrics in one place. Furthermore, the mobile app had some bugs that hindered its efficient use. Improvements in these areas would greatly enhance the platform's functionality. Review Source LW Leo W. Director of Operations Venture Capital & Private Equity Used the software for: 2+ years ### "Bizzabo: A good event management platform" January 21, 2024 4.0 Pros Bizzabo has a number of excellent features, the main one being allowing for a custom payment processor (meaning they don't force you to use Stripe). Ticketing, registration, agenda embeds onto our website was easy and the embeds themselves are high quality and highly customizable. Cons Ticketing is quite restrictive, not giving too much flexibility for ticket add-ons, and promo codes are quite rigid as well. Review Source CM Chantel M. Operations Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Bizzabo & Klik" October 6, 2023 3.0 Pros We had an amazing CSM (\[sensitive content hidden\]) and an amazing Klik PM (\[sensitive content hidden\]). They made this process a lot easier and helped a tremendous amount, despite the challenges we faced. Cons Some things I'd like to see from Bizzabo in the future:- Ability to have buyers pay prior to answering registration questions- More customization for registration form (including logic)- Better integration with klik- More customizable app- Option to use klik wearables with any registration platform Review Source DJ Daniel J. Founder Computer & Network Security Used the software for: 2+ years ### "Bizzabo for Events Management" October 22, 2023 5.0 I would say we are happy customers Pros It is an easy to use platform, we use for our website and registration links for all events. The ease of use is great as well as the ability to change quickly if needed. Cons We cannot customize as I would like and also the onsite delivery and support could be better. Review Source VR Verified Reviewer Producer Events Services Used the software for: 2+ years ### "Successful large-scale event app" June 14, 2023 4.0 It has been overall very positive. I appreciate their responsiveness and passion for doing good work. Feels like we are all on the same team. Nice to not be talking to bots always!! Pros Many features can be customized to your liking and needs! Lots of functionality and improvements on the regular. I appreciate that the team genuinely does respond to suggestions made on their forum - I have seen some of mine implemented that have really benefited our events. Cons Sometimes I knew more about the platform than the folks I spoke to at support, having developed our own "hacks" to make it work for our needs. That said, the support team was always open to learning and as mentioned above, they have implemented some of my requested changes. Review Source VR Verified Reviewer Communications Director Farming Used the software for: 1-2 years ### "Great event platform" August 27, 2018 5.0 Huge time saver and therefore a money saver - the tedious tasks that one would have to deal with on other website platforms are no longer a problem and one can really focus on generating revenue. Pros The back end is extremely easy to use and well automated. It has saved me so much time to focus on other marketing tasks. The front end has some great design options that are perfect for our events. The support team is always very helpful. Cons There are some limitations due to us being a South African run company like only having one currency per site available however they have been very helpful in making this work for us and coming up with solutions that work. Any limitations that we have had were addressed and are no longer a problem. Review Source AP Anant P. Director Pharmaceuticals Used the software for: 1-2 years ### "Good experience for a second year in row" June 8, 2022 5.0 It has been a good experience. The customer support team is very responsive. Their partner ecosystem is good which opens the window to elevate the attendee experience. Would be great to see some of these partner features get integrated in their core offerings. Pros The interface can be overwhelming at the beginning but is very intuitive and becomes easy to use once you spend some time. The features are good and Bizzabo has a strong partner ecosystem that allows you to explore things beyond what the core software has to offer. Cons Some basic features are missing in their legacy offering such as polls which have now been included in the new offering. However, would be good to integrated across their portfolio. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.