--- title: "Bizzabo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bizzabo the right Festival Management solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135385/Bizzabo/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-27" --- Bizzabo 4.4 (171) [View alternatives](https://www.capterra.com/p/135385/Bizzabo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 27th, 2026 # Reviews of Bizzabo Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews JT Jeremy T Senior Brand ManagerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years. “Bizzabo's teams are fluent in all kinds of events and can help you get invitations out, interactive landing pages up, and event ticketing easily set up.“ August 22, 2025 Christiane H SecretaryEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors.“ August 8, 2025 TB Tyler B Digital DesignerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “I like that email marketing and event web pages are seamlessly integrated.“ December 12, 2024 SM Samantha M Sr. Global Events ManagerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The lack of ability to have sponsors upload items and then when decline resubmit.“ December 5, 2024 SM Samantha M Associate Director, Education and LearningEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events.“ December 5, 2024 EF Emma F COOEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “turn around on getting fixes for programming bugs is very slow and sometimes not possible for some critical errors eg. if a speaker has changed jobs since they spoke at your previous event, the system will pull their old job and not dynamically update so they are listed incorrectly.“ January 30, 2024 SM Samantha M Associate Director, Education and LearningEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “It was a very simple platform to use for registration and session scheduling.“ December 5, 2024 KG Kayla G Manager of eventsInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “One thing i really struggle with is Bizzabo verse studios - they have too many offerings with too many names and its confusing.“ December 10, 2024 ## Showing most helpful reviews Showing 1-25 of 171 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ellie R. Event Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Bizzabo Makes Our Life Easier Everyday! " August 20, 2025 4.0 My company had Bizzabo for a year and thoroughly enjoyed it. Unfortunately the next year our budget got cut and we suffered significantly without our event software. We are so excited to be back on the platform and during our absence the platform has improved with new capabilities - overall we're so happy to have Bizzabo as a partner in all things event management! Pros Ease of use for building events, websites, emails. It's very simple and user friendly to build out these aspects and as someone who is not well versed in email campaigns and web development - this is a huge advantage to using bizzabo. Cons The website builder is very limited in its assets available. The only Custom Element is still pretty restrictive and can be problematic when needing a more dynamic website for events. Switched from [Goldcast](https://www.capterra.com/p/214180/Goldcast/) Bizzabo is better suited to in person events which are our primary platform. Review Source MG Meghan G. Event Manager Internet Used the software for: 1-2 years ### "IANS/Bizzabo" November 11, 2025 5.0 I feel like Bizzabo is very easy to work with. I’ve worked with a few other event management systems, and Bizzabo has been the easiest to build out, for the whole team to learn, and my Bizzabo team has been so helpful in making sure they help me with any product questions. My development team has also had a great time working with it in the backend to make sure Bizzabo meets our needs. Pros I love the usability and the UI of Bizzabo, for both my team and attendees. Everyone has had an easy time learning how to use it, and it overall looks so nice for our clients The integration of the widget on our website Cons I feel like the reporting and analytics could be stronger. I know there was recently an update on that, but I have a hard time finding the information I need regarding mobile app statistics and who’s visiting what. Specifically who’s looking at our sponsor pages, etc. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Bizzabo Bizzabo’s UI was new and fresh, and it is more customizable in the back end for my development team to work with. Review Source SH Samantha H. Digital Content Manager Information Technology and Services Used the software for: 6-12 months ### "A win is a win." October 31, 2025 3.0 Overall, my experience was positive. I'm looking forward to another year within our contract, but would really love to know of upcoming updates well in advance, in the future. Pros In comparison to our previous platform... I'd say the tech support is way more SUPPORTIVE than we expected. The around-the-clock communication made things very easy. Cons I feel that there were some features we thought were included in our package, or at least our sales representative communicated to us, but realistically weren't, which led us to use third-party programs instead of keeping everything within the event app. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Bizzabo The cost and the features mentioned throughout our first sales call were really enticing to us. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) We were looking for a platform with an easier registration proceses, and better features for our attendees. Review Source VR Verified Reviewer Event Manager Financial Services Used the software for: 2+ years ### "5 Stars for Bizzabo" August 13, 2025 5.0 I've had a great experience with Bizzabo. We have used it for 3-4 years now, and it has been a great process. The team is great and responsive. Pros I find Bizzabo is easy to use and provides a great user interface. Our customers have been satisfied with our registration platform and app since moving to Bizzabo. Cons I am looking forward to when the paid session add-on feature is available. That will solve the only 'problem' we have. Alternatives considered [Bravura](https://www.capterra.com/p/10009312/Bravura/) Reason for choosing Bizzabo Bizzabo was a better fit for our needs, including the app and integrations. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Bizzabo was a better fit for our needs. The app was part of that decision to switch, as there are more features on the Bizzabo app. Review Source LD Lindsey D. Senior Marketing Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Good for our needs" May 22, 2025 4.0 overall pretty good, room for improvement but we have been using it for the last 4 years and like the platform Pros Functionality with email outreach capabilities. We like being able to email groups we need to email and be able to follow up directly with registrants and attendees. Cons I wish we could create tracking links within Bizzabo for outreach instead of us having to use UTMs that we create. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) we decided that Bizzabo had more functionality for our organization Review Source VR Verified Reviewer Secretary Education Management Used the software for: 2+ years ### "Room for Improvement" August 8, 2025 3.0 I would prefer if Bizzabo could make more customizations for an individual business. It's very tedious. Pros The check-in app is very user-friendly. It gets a lot more complicated when connecting to badge printers, though. Cons Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors. Switched from [OMS Platform](https://www.capterra.com/p/75898/OMS-Platform/) The organization wanted something more customizable. Review Source AG Adan G. MarkComm Building Materials Used the software for: 2+ years ### "Not that happy with BB" February 11, 2025 3.0 Its hardly preferred among other apps, some peeps work with Teams but keep all advertising with BB. Pros I like that it has multiple functionalities Cons it has a lot of bugs, for example: 1. When duplicate a module form the page it duplicates the information in both modules. Erasing the other. 2. Buttons doesn't accept accents in letters, for spanish is grammarly wrong to write without accents. 3. It crashes when having other apps in your desktop ON. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) funcionalities what a boring survey boring boring Review Source SM Samantha M. Associate Director, Education and Learning Events Services Used the software for: 1-2 years ### "Prior User Review" December 5, 2024 4.0 I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events. Pros It was a very simple platform to use for registration and session scheduling. Cons When I used the platform, I was unable to create custom reports, which is important for my role. Additionally, the ability to overwrite email addresses already in use (like if an assistant registered a speaker using their email address, and then registered themselves using the same email address) was difficult as it impacted Speaker Profiles and created churn on the backend. If it's not been implemented, I would strongly recommend a flag that does not allow two users to use the same email address on one event. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) The client I was working for made this decision. Review Source VR Verified Reviewer Enterprise Marketing Lead, Amazon Ads Marketing and Advertising Used the software for: 6-12 months ### "Not bad but needs improvement" August 13, 2025 4.0 Bizzabo is ok, it doesn't give us the level of data we require, and it's really hard to customise the graphics - the event experience should be improved by a Bizzabo event page, it shouldn't detract from the event. Pros \- Nice clean interface, nice branding - It's not a bad event management system Other than that, I could take it or leave it! Cons \- Hard to unsubscribe from email notifications that are my teammates' events rather than my events - Have to reset my password every time I use it, as I use it infrequently and Bizzabo asks you to change your password regularly - Also Review Source VR Verified Reviewer Marketing manager Marketing and Advertising Used the software for: 1-2 years ### "Their support quality is great" August 19, 2025 2.0 Again I really appreciate their great help whenever we need their support. They always resolve the issues with right advice, and I am happy to continue to use Bizzabo Pros Easy to use Support team is great, they always respond to my questions quickly and give me the right solution Cons interface and function is English countries friendly and sometimes we need to spend time to customize for local language use. Review Source KS Kristine S. Events and Special Projects Manager Biotechnology Used the software for: 1-2 years ### "Review of Bizzabo Platform/Products" January 26, 2024 4.0 I think overall, the website building, registration, and ticketing tools are quite good and at the right price point for our team. Customer service was lacking for some time in the beginning; however, it has improved. Now that we have a reliable account manager, our tickets get addressed in a timely fashion. Our current account manager is flexible and works with our needs and constraints. Pros The ease and user-friendly nature of setting up event websites. It allows for many customizations and integrations and the ability to duplicate events. Cons The webinar / "Zoom" platform Bizzabo launched had many technical glitches initially, leaving us not to trust this feature. We were hoping to do away with our Zoom licenses and use the Bizzabo "Zoom" platform; however, because of distrust in the product, our staff is too nervous/distrustful to utilize it. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Brandlive](https://www.capterra.com/p/182760/Brandlive/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[PheedLoop](https://www.capterra.com/p/179210/PheedLoop-Event-Automation-Monetization-Platform/) Reason for choosing Bizzabo Price was right Ease of website build-out and customizations Ability to ticket, integrate with Swipe Review Source AP Andrea P. Chief of Staff Information Technology and Services Used the software for: 2+ years ### "One stop shop for everything Events!" March 19, 2024 5.0 Pros Bizzabo covers everything for our global events program, that's virtual, hybrid end in-person events. Rich functionality, all built into the product so we don't have to install add-ons or buy other tools e.g. streaming. It's a single solution covering it all. Cons Given its rich functionality it takes time to get to know the platform. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/) Reason for choosing Bizzabo Pricing was significantly lower compared to Hopin and the included customer support offered more & faster support Switched from [Streamyard](https://www.capterra.com/p/213044/StreamYard/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Fin](https://www.capterra.com/p/10031266/Fin/) multiple systems not connected adding lots of manual work (causing human error) Review Source EF Emily F. Director of Global Events Publishing Used the software for: 2+ years ### "Our worldwide event management system" March 8, 2021 5.0 Pros Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world. Cons Looking forward to platform updates in the areas of attendee networking + engagement. Switched from [Certain Event Management](https://www.capterra.com/p/26319/Certain-Event-Automation-Software/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Before Bizzabo, we were using a many fragmented platforms that did not integrate. For us, the main benefits of Bizzabo are: All-in-One Solution: A consolidated platform saves us hundreds of hours of work DIY: Our non-technical team uses Bizzabo on a daily basis, from interns to directors Automation: Allows us to keep our production team small and agile Review Source MH Maria H. Business Development Assistant Legal Services Used the software for: 6-12 months ### "Bizzabo 2024 Review" December 10, 2024 4.0 Pros Easy to Work and Manage site, good visual appearance Cons Difficulty with customer service, there were ghost bugs Review Source MS Madison S. Event Manager Newspapers Used the software for: 6-12 months ### "Bizzabo review" December 12, 2024 4.0 Pros I find the creation of events very clear and user-friendly and the fact you can add your own branded templates to then duplicate for creating future events. Cons I find it difficult sometimes going through multiple people when needed assistance but understand it is sometimes necessary. Review Source SH Sue H. Marketing Accounting Used the software for: 1-2 years ### "Good platform" December 6, 2024 4.0 It's good - easy to use, and most importantly a good user exp Pros We like Bizzabo - it's much better than other events platforms we've used Cons That it's not fully integrated into our website for SEO traffic Review Source LG Lisa G. Marketing Coordinator Wholesale Used the software for: 2+ years ### "Great value for the price!" July 5, 2024 4.0 Overall it's been great. I am on our events team and we have had such an elevated check in process since we switched to Bizzabo at the very start of 2020. Yes, we signed the contract in February 2020 right before in person events went on hold. There have been times with software switches that have been challenging for us but after looking at other like products have decided to stay with Bizzabo. Pros When it works, the name badge printing and easy on the spot ability to change a registrants entry information is IMO the most valuable part of Bizzabo. Cons I wish that adding tags to a registrant or block of registrants was more streamlined, it's fine for a small event of 50 or less but with large events, adding specific tags to a block of people is very clunky. Review Source KM Kristine M. Event and digital marketing specialist Management Consulting Used the software for: 6-12 months ### "Bizzabo: User-Friendly Interface, But Limitations in Streaming and Mobile App Functionality" June 21, 2023 5.0 Pros I highly appreciate the Bizzabo tool for its intuitive and user-friendly interface. It caters to various types of events and offers seamless event registration, streamlined check-in options, and convenient mobile app access. Bizzabo truly excels in providing a smooth and efficient event management experience. Cons I found the integrated streaming options in Bizzabo to be quite limited, requiring me to use external solutions. As a result, it was challenging to gather all the event metrics in one place. Furthermore, the mobile app had some bugs that hindered its efficient use. Improvements in these areas would greatly enhance the platform's functionality. Review Source LW Leo W. Director of Operations Venture Capital & Private Equity Used the software for: 2+ years ### "Bizzabo: A good event management platform" January 21, 2024 4.0 Pros Bizzabo has a number of excellent features, the main one being allowing for a custom payment processor (meaning they don't force you to use Stripe). Ticketing, registration, agenda embeds onto our website was easy and the embeds themselves are high quality and highly customizable. Cons Ticketing is quite restrictive, not giving too much flexibility for ticket add-ons, and promo codes are quite rigid as well. Review Source JW Joseph W. Membership Manager Media Production Used the software for: 1-2 years ### "User friendly events platform" August 23, 2024 5.0 Overall positive with a few minor issues that can be easily solved Pros Generally easy to use and it looks nice for users. Cons On event pages it forces you to capitalise the first letter of each word in the title, which is grammatically incorrect! People also fairly frequently report a 404 error message when clicking on event pages, but this tends to resolve itself quickly. Review Source Sarah B. Social Good Summit Geneva Manager International Affairs Used the software for: 1-2 years ### "Bizzabo provides a fantastic experience both to market your event and to facilitate networking" February 8, 2018 5.0 Pros The easy to use solution suite to organize an event (from website to ticketing): it is very user friendly and has the features you need to market efficiently the event (website, newsletter, email, contact database) and to manage it (registration, ticketing). The networking platform was a great feature: People could see who was attending, started conversations before the event and scheduled their meeting. A lot of the interactions that happened onsite was prepped by the software solution. Finally customer support was excellent. Cons We had an issue with displaying the pictures and the bio of the participants but it was resolved by the customer support team. We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients. Review Source TJ Tia J. Director Events Services Used the software for: 1-2 years ### "Bizzabo good for ticketing - bad for web design" July 5, 2024 3.0 I was mostly a website user and did not like the features of the website builder. It was not intuitive nor was it easy to do basic website functions. the design was limiting and there was strange rules Pros Great for setting up tickets for different events and great for managing different events at the same time Cons The website builder is extremely limited unless you do custom coding Review Source DB Dilia B. operations associate director Events Services Used the software for: 1-2 years ### "great product" October 12, 2023 4.0 great and smooth Pros the team is highly responsive and very supportive with customizations Cons some features we would love to have - more felixibility with customization on the the agenda and homepages/ better system for duplicating sponsors so we dont have to enter that in manually each time if multiple pages have similar content Review Source JC Javier C. Webmaster Food Production Used the software for: 2+ years ### "Powerful but Complex" September 9, 2024 4.0 My overall experience with Bizzabo has been quite positive. The platform is incredibly feature-rich, offering everything needed to create an event site and manage communications seamlessly. The downside of so many features is that it takes some time to get accustomed to the platform’s functionalities. Pros Bizzabo is packed with a wide range of options and features. It has everything you need to create a event site and handle all the event communications. We used it to send out invites, managing RSVPs, or keeping attendees updated. Cons While Bizzabo offers a ton of features and options, this can also be a bit overwhelming. Getting the hang of how everything works might take some time. Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your unique needs. Review Source AP Anant P. Director Pharmaceuticals Used the software for: 1-2 years ### "Good experience for a second year in row" June 8, 2022 5.0 It has been a good experience. The customer support team is very responsive. Their partner ecosystem is good which opens the window to elevate the attendee experience. Would be great to see some of these partner features get integrated in their core offerings. Pros The interface can be overwhelming at the beginning but is very intuitive and becomes easy to use once you spend some time. The features are good and Bizzabo has a strong partner ecosystem that allows you to explore things beyond what the core software has to offer. Cons Some basic features are missing in their legacy offering such as polls which have now been included in the new offering. However, would be good to integrated across their portfolio. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.