# Bizzabo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bizzabo the right Event Management solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135385/Bizzabo/reviews --- Bizzabo 4.4 (171) [View alternatives](https://www.capterra.com/p/135385/Bizzabo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bizzabo Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews JT Jeremy T Senior Brand ManagerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years. “Bizzabo's teams are fluent in all kinds of events and can help you get invitations out, interactive landing pages up, and event ticketing easily set up.“ August 22, 2025 Christiane H SecretaryEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors.“ August 8, 2025 Nicole S Event ManagerFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “Our customers have been satisfied with our registration platform and app since moving to Bizzabo.“ August 13, 2025 GD Gaby D Director of Global EventsInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The on demand process for attendees, how expensive it is to use the reg platform internationally (shipping is outrageous), how hard it is to do wait list ticket types, having to use support to solve everything“ August 28, 2024 TB Tyler B Digital DesignerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “I like that email marketing and event web pages are seamlessly integrated.“ December 12, 2024 LG Lisa G Marketing CoordinatorWholesale, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I wish that adding tags to a registrant or block of registrants was more streamlined, it's fine for a small event of 50 or less but with large events, adding specific tags to a block of people is very clunky.“ July 5, 2024 SM Samantha M Associate Director, Education and LearningEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events.“ December 5, 2024 JC Javier C WebmasterFood Production, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your unique needs.“ September 9, 2024 ## Showing most helpful reviews Showing 1-25 of 171 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ellie R. Event Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Bizzabo Makes Our Life Easier Everyday! " August 20, 2025 4.0 My company had Bizzabo for a year and thoroughly enjoyed it. Unfortunately the next year our budget got cut and we suffered significantly without our event software. We are so excited to be back on the platform and during our absence the platform has improved with new capabilities - overall we're so happy to have Bizzabo as a partner in all things event management! Pros Ease of use for building events, websites, emails. It's very simple and user friendly to build out these aspects and as someone who is not well versed in email campaigns and web development - this is a huge advantage to using bizzabo. Cons The website builder is very limited in its assets available. The only Custom Element is still pretty restrictive and can be problematic when needing a more dynamic website for events. Switched from [Goldcast](https://www.capterra.com/p/214180/Goldcast/) Bizzabo is better suited to in person events which are our primary platform. Review Source MG Meghan G. Event Manager Internet Used the software for: 1-2 years ### "IANS/Bizzabo" November 11, 2025 5.0 I feel like Bizzabo is very easy to work with. I’ve worked with a few other event management systems, and Bizzabo has been the easiest to build out, for the whole team to learn, and my Bizzabo team has been so helpful in making sure they help me with any product questions. My development team has also had a great time working with it in the backend to make sure Bizzabo meets our needs. Pros I love the usability and the UI of Bizzabo, for both my team and attendees. Everyone has had an easy time learning how to use it, and it overall looks so nice for our clients The integration of the widget on our website Cons I feel like the reporting and analytics could be stronger. I know there was recently an update on that, but I have a hard time finding the information I need regarding mobile app statistics and who’s visiting what. Specifically who’s looking at our sponsor pages, etc. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Bizzabo Bizzabo’s UI was new and fresh, and it is more customizable in the back end for my development team to work with. Switched from [Stova](https://www.capterra.com/p/88289/Stova/) Stova’s UI was awful, and it was so much manual, duplicate work. I spent so many hours doing the same thing. Review Source SH Samantha H. Digital Content Manager Information Technology and Services Used the software for: 6-12 months ### "A win is a win." October 31, 2025 3.0 Overall, my experience was positive. I'm looking forward to another year within our contract, but would really love to know of upcoming updates well in advance, in the future. Pros In comparison to our previous platform... I'd say the tech support is way more SUPPORTIVE than we expected. The around-the-clock communication made things very easy. Cons I feel that there were some features we thought were included in our package, or at least our sales representative communicated to us, but realistically weren't, which led us to use third-party programs instead of keeping everything within the event app. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Bizzabo The cost and the features mentioned throughout our first sales call were really enticing to us. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) We were looking for a platform with an easier registration proceses, and better features for our attendees. Review Source VR Verified Reviewer Event Manager Financial Services Used the software for: 2+ years ### "5 Stars for Bizzabo" August 13, 2025 5.0 I've had a great experience with Bizzabo. We have used it for 3-4 years now, and it has been a great process. The team is great and responsive. Pros I find Bizzabo is easy to use and provides a great user interface. Our customers have been satisfied with our registration platform and app since moving to Bizzabo. Cons I am looking forward to when the paid session add-on feature is available. That will solve the only 'problem' we have. Alternatives considered [Bravura](https://www.capterra.com/p/10009312/Bravura/) Reason for choosing Bizzabo Bizzabo was a better fit for our needs, including the app and integrations. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Bizzabo was a better fit for our needs. The app was part of that decision to switch, as there are more features on the Bizzabo app. Review Source LD Lindsey D. Senior Marketing Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Good for our needs" May 22, 2025 4.0 overall pretty good, room for improvement but we have been using it for the last 4 years and like the platform Pros Functionality with email outreach capabilities. We like being able to email groups we need to email and be able to follow up directly with registrants and attendees. Cons I wish we could create tracking links within Bizzabo for outreach instead of us having to use UTMs that we create. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) we decided that Bizzabo had more functionality for our organization Review Source VR Verified Reviewer Secretary Education Management Used the software for: 2+ years ### "Room for Improvement" August 8, 2025 3.0 I would prefer if Bizzabo could make more customizations for an individual business. It's very tedious. Pros The check-in app is very user-friendly. It gets a lot more complicated when connecting to badge printers, though. Cons Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors. Switched from [OMS Platform](https://www.capterra.com/p/75898/OMS-Platform/) The organization wanted something more customizable. Review Source SM Samantha M. Associate Director, Education and Learning Events Services Used the software for: 1-2 years ### "Prior User Review" December 5, 2024 4.0 I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events. Pros It was a very simple platform to use for registration and session scheduling. Cons When I used the platform, I was unable to create custom reports, which is important for my role. Additionally, the ability to overwrite email addresses already in use (like if an assistant registered a speaker using their email address, and then registered themselves using the same email address) was difficult as it impacted Speaker Profiles and created churn on the backend. If it's not been implemented, I would strongly recommend a flag that does not allow two users to use the same email address on one event. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) The client I was working for made this decision. Review Source AG Adan G. MarkComm Building Materials Used the software for: 2+ years ### "Not that happy with BB" February 11, 2025 3.0 Its hardly preferred among other apps, some peeps work with Teams but keep all advertising with BB. Pros I like that it has multiple functionalities Cons it has a lot of bugs, for example: 1. When duplicate a module form the page it duplicates the information in both modules. Erasing the other. 2. Buttons doesn't accept accents in letters, for spanish is grammarly wrong to write without accents. 3. It crashes when having other apps in your desktop ON. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) funcionalities what a boring survey boring boring Review Source SM Samantha M. Sr. Global Events Manager Information Technology and Services Used the software for: 6-12 months ### "Global Events Manager there's got to a better way to do ERCs" December 5, 2024 3.0 Average at best and having work with competitive product not one that I would advocate for. Pros The interface of the templates and ticket set up worked well Cons The clunky set up of the ERC, the lack of ability to duplicate tasks across multiple events. The lack of ability to have sponsors upload items and then when decline resubmit. The intergration of the links and websites into tasks, the inability to included images in tasks for sponsors. The fact that sponsor input would override key information that was visible to the public. The set up of the overall ERC was a complete pain and not anything I would recommend. Alternatives considered [RainFocus](https://www.capterra.com/p/188584/RainFocus/) Reason for choosing Bizzabo Not my choice I would have pushed to Rain Focus Review Source SR Shannon R. Marketing Programs Manager Computer Software Used the software for: 6-12 months ### "Ultra customisable event management" December 10, 2024 4.0 Pros Great platform for the actual live event, lots of customisation available, a true all-in-one event management platform. Cons Can be quite confusing and overwhelming with all of the different options available and takes quite a bit of training to understand it all. Have had a lot of technical issues with live events - it seems that the success of an event is very heavily reliable on the quality of speaker's wifi/equipment. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Needed more functionality and a larger number of users. Review Source DW Dalaya W. Administrative Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "AWESOME EXPERIENCE" July 11, 2024 5.0 EXCEPTIONAL EXPERIENCE, WAS NEW AND FUN. BETTER THAN OLD PROGRAM. Pros FLEXIBILITY, SUPPORT, EASY TO USE, OPTIONS VARIED AND \[sensitive content hidden\] DOES AN AWESOME JOB WITH SUPPORT. Cons THE HIDDEN CREDIT CARD FEES FOR CANCELLATION. Reason for choosing Bizzabo WAS A BETTER PICK OVERALL FOR THE PURPOSE OF MY EVENTS. Review Source EF Emma F. COO Events Services Used the software for: 2+ years ### "Bizzabo from an EO's POV" January 30, 2024 3.0 Happy with the product, customer team are nice but not based in Asia and turn around time can be slow which causes problems when onsite with an event. Pros easy to use and set up from marketing, to registration to event communication and information. Cons turn around on getting fixes for programming bugs is very slow and sometimes not possible for some critical errors eg. if a speaker has changed jobs since they spoke at your previous event, the system will pull their old job and not dynamically update so they are listed incorrectly. Alternatives considered [Run The World](https://www.capterra.com/p/214421/Run-The-World/) Reason for choosing Bizzabo It best suited our needs at the time to produce virtual online events. Review Source AR Ashley R. Senior Manager, Strategic Events & Field Marketing Computer Software Used the software for: 1-2 years ### "New kid on the block " June 8, 2022 4.0 Pros I think the UI is beautiful and its relatively easy to teach yourself how to use the tool. I do wish that they had a training course that we could enroll in with a live teacher or a series of recorded sessions to watch and learn how to use the tool. Cons There are weird things that the tool doesn't do like add on passes that I think is a huge miss. Most conferences have these sorts of ticket options and bizzabo has terrible workarounds. Alternatives considered [Stova](https://www.capterra.com/p/88289/Stova/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Bizzabo good functionality, decent price, clear continual investments into the platform Review Source KH Kristen H. Chief Event Officer Events Services Used the software for: 1-2 years ### "Best Event Management Software on the Market" March 4, 2020 5.0 Overall, I have had a great experience using Bizzabo and working with their team to build our custom app. Their support team is also great. Pros Bizzabo is exceptionally user-friendly. The platform is easy to use and makes life as an event planner much more manageable. The reports and analytics are transparent, and exporting necessary data is seamless. Cons The Bizzabo website editor could be more customizable. I also do not like that push notifications cannot be edited. If you have a typo, you have to delete the notification and re-create it. However, Bizzabo continues to update the platform and adds more features, so I think this will be fixed soon. Alternatives considered [Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Bizzabo Bizzabo is more user-friendly and offers way more features at a better price point than the other products I reviewed. The widgets and app are also clean and nicely designed. Review Source MH Maria H. Business Development Assistant Legal Services Used the software for: 6-12 months ### "Bizzabo 2024 Review" December 10, 2024 4.0 Pros Easy to Work and Manage site, good visual appearance Cons Difficulty with customer service, there were ghost bugs Review Source MH Matt H. Marketing Operations Manager Computer Software Used the software for: 1-2 years ### "7 out 10, will do the job, will not be painless!" December 5, 2024 3.0 Pros Intuitive interfacer within the tool, I thought it was very easy to navigate. Also there's great documentation provided by the company around integrations. Cons Integration to Marketo was constantly breaking with no long term solutions from the support team despite the issue being consistent. Also, Bizzabo forms don't have contingency logic. ex: If Country > is US then Show the State field, if not, keep State field hidden. Review Source SH Sue H. Marketing Accounting Used the software for: 1-2 years ### "Good platform" December 6, 2024 4.0 It's good - easy to use, and most importantly a good user exp Pros We like Bizzabo - it's much better than other events platforms we've used Cons That it's not fully integrated into our website for SEO traffic Review Source JW Joseph W. Membership Manager Media Production Used the software for: 1-2 years ### "User friendly events platform" August 23, 2024 5.0 Overall positive with a few minor issues that can be easily solved Pros Generally easy to use and it looks nice for users. Cons On event pages it forces you to capitalise the first letter of each word in the title, which is grammatically incorrect! People also fairly frequently report a 404 error message when clicking on event pages, but this tends to resolve itself quickly. Review Source JF Jade F. CEO Capital Markets Used the software for: 1-2 years ### "DealCatalyst Review" January 18, 2024 5.0 In the first 1.5 years, we experienced many software and hardware failures that severely impacted our business. Based on feedback we provided, we have seen an improvement in both. We appreciate that there is always a U.S. based person /account rep to work with us. Pros The attentiveness of the product support and customer service teams. Very dedicated to our partnership. Cons Development timelines and promises never seem to materialize. Many features we have asked for since inception in 2022 are still not available. Reason for choosing Bizzabo Modern and slick appearance, intuitive interface, client service and support. Review Source VR Verified Reviewer Director of Events Media Production Used the software for: 2+ years ### "The most intuitive and user friendly event platform" August 16, 2022 5.0 Bizzabo has been an amazing partner these last couple years. The platform sells itself, but the accounts team is a pleasure to work with. They are attentive and collaborative; and always seek to help our needs. Pros The intuitive platform features make creating event registration sites and websites quick and seamless. Cons My team hosts a lot of award events where guests purchase tables. If there was a more seamless registration feature to facilitate table planning that would be extremely helpful. Reason for choosing Bizzabo n/a Switched from [Splash](https://www.capterra.com/p/143666/Splash/) The reporting features weren't the best. Review Source Molly R. Director, Events Education Management Used the software for: Less than 6 months ### "Fantastic! " January 9, 2018 5.0 Pros As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get. Cons I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist. Review Source WE Walter E. Marketing Programs Specialist Computer Software Used the software for: 6-12 months ### "Great Conference Manager" March 25, 2024 5.0 Pros Bizzabo is great for keeping track of registrants for events. Everything from collecting payments to issuing refunds, and even managing speakers. The user interface is really intuitive and easy to use. The website editor is simple but gets the job done in an effective way, it's been really useful for setting up event websites. Cons There are some processes which are more difficult than they need to be. It would be great to be able to sort registrants by custom fields, rather than having to export and then do that manually in excel. The branding options are somewhat limited, and I would prefer to have more customization in general. Review Source RM Rachel M. Production Manager, Physical Events Computer Software Used the software for: 1-2 years ### "Good Product, Could be Better" January 23, 2024 4.0 Pros It's easy to register and view/manage registrations. Appreciate the ability to transfer, cancel, refund, and upgrade tickets with ease. Creating our own registration form is useful! Cons Customer service could be improved. I've found myself waiting an extended period of time for answers without following up from the service representative. Review Source EW Esther W. Senior Manager Newspapers Used the software for: 2+ years ### "Great support from Bizzabo customer success manager " March 10, 2022 5.0 We received great support from \[SENSITIVE CONTENT\]. He gave good suggestions and tips on how to utilize the platform. This actually shows Bizzabo not only focus on how much we are going to spend with them but added a human touch that they care if our event success or not. Pros They provide 1 stop solution for events from in-person to hybrid. Cons Their speaker portal can be complicated for those who are not familiar with tech. Review Source KW Katy W. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Bizzabo is a great event platform that is easy to use" September 15, 2022 5.0 Our model is to hold in person educational events, and when they all got canceled in 2020 we needed a backup. Bizzabo was easy to learn, easy to use, and helped us get back to educating folks like we want to. Pros What I like most is how easy the software is to use, it is intuitive and our attendees enjoy the platform Cons Setting up virtual exhibit booths with workarounds, we wish there were a more straightforward option. Reason for choosing Bizzabo We had a fantastic sales person who really set the positive tone with our experience with bizzabo. That plus the features and affordable cost. 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