# Bizzabo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bizzabo the right Event Management solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135385/Bizzabo/reviews --- Bizzabo 4.4 (171) [View alternatives](https://www.capterra.com/p/135385/Bizzabo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bizzabo Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews JT Jeremy T Senior Brand ManagerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years. “Bizzabo's teams are fluent in all kinds of events and can help you get invitations out, interactive landing pages up, and event ticketing easily set up.“ August 22, 2025 Christiane H SecretaryEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors.“ August 8, 2025 SB Siddhartha B QA AnalystNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It is easy to integrate with salesforce“ November 8, 2025 GD Gaby D Director of Global EventsInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The on demand process for attendees, how expensive it is to use the reg platform internationally (shipping is outrageous), how hard it is to do wait list ticket types, having to use support to solve everything“ August 28, 2024 Nicole S Event ManagerFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “Our customers have been satisfied with our registration platform and app since moving to Bizzabo.“ August 13, 2025 LG Lisa G Marketing CoordinatorWholesale, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I wish that adding tags to a registrant or block of registrants was more streamlined, it's fine for a small event of 50 or less but with large events, adding specific tags to a block of people is very clunky.“ July 5, 2024 TB Tyler B Digital DesignerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “I like that email marketing and event web pages are seamlessly integrated.“ December 12, 2024 JC Javier C WebmasterFood Production, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your unique needs.“ September 9, 2024 ## Showing most helpful reviews Showing 1-25 of 171 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ellie R. Event Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Bizzabo Makes Our Life Easier Everyday! " August 20, 2025 4.0 My company had Bizzabo for a year and thoroughly enjoyed it. Unfortunately the next year our budget got cut and we suffered significantly without our event software. We are so excited to be back on the platform and during our absence the platform has improved with new capabilities - overall we're so happy to have Bizzabo as a partner in all things event management! Pros Ease of use for building events, websites, emails. It's very simple and user friendly to build out these aspects and as someone who is not well versed in email campaigns and web development - this is a huge advantage to using bizzabo. Cons The website builder is very limited in its assets available. The only Custom Element is still pretty restrictive and can be problematic when needing a more dynamic website for events. Switched from [Goldcast](https://www.capterra.com/p/214180/Goldcast/) Bizzabo is better suited to in person events which are our primary platform. Review Source MG Meghan G. Event Manager Internet Used the software for: 1-2 years ### "IANS/Bizzabo" November 11, 2025 5.0 I feel like Bizzabo is very easy to work with. I’ve worked with a few other event management systems, and Bizzabo has been the easiest to build out, for the whole team to learn, and my Bizzabo team has been so helpful in making sure they help me with any product questions. My development team has also had a great time working with it in the backend to make sure Bizzabo meets our needs. Pros I love the usability and the UI of Bizzabo, for both my team and attendees. Everyone has had an easy time learning how to use it, and it overall looks so nice for our clients The integration of the widget on our website Cons I feel like the reporting and analytics could be stronger. I know there was recently an update on that, but I have a hard time finding the information I need regarding mobile app statistics and who’s visiting what. Specifically who’s looking at our sponsor pages, etc. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Bizzabo Bizzabo’s UI was new and fresh, and it is more customizable in the back end for my development team to work with. Switched from [Stova](https://www.capterra.com/p/88289/Stova/) Stova’s UI was awful, and it was so much manual, duplicate work. I spent so many hours doing the same thing. Review Source SH Samantha H. Digital Content Manager Information Technology and Services Used the software for: 6-12 months ### "A win is a win." October 31, 2025 3.0 Overall, my experience was positive. I'm looking forward to another year within our contract, but would really love to know of upcoming updates well in advance, in the future. Pros In comparison to our previous platform... I'd say the tech support is way more SUPPORTIVE than we expected. The around-the-clock communication made things very easy. Cons I feel that there were some features we thought were included in our package, or at least our sales representative communicated to us, but realistically weren't, which led us to use third-party programs instead of keeping everything within the event app. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Bizzabo The cost and the features mentioned throughout our first sales call were really enticing to us. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) We were looking for a platform with an easier registration proceses, and better features for our attendees. Review Source VR Verified Reviewer Event Manager Financial Services Used the software for: 2+ years ### "5 Stars for Bizzabo" August 13, 2025 5.0 I've had a great experience with Bizzabo. We have used it for 3-4 years now, and it has been a great process. The team is great and responsive. Pros I find Bizzabo is easy to use and provides a great user interface. Our customers have been satisfied with our registration platform and app since moving to Bizzabo. Cons I am looking forward to when the paid session add-on feature is available. That will solve the only 'problem' we have. Alternatives considered [Bravura](https://www.capterra.com/p/10009312/Bravura/) Reason for choosing Bizzabo Bizzabo was a better fit for our needs, including the app and integrations. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Bizzabo was a better fit for our needs. The app was part of that decision to switch, as there are more features on the Bizzabo app. Review Source LD Lindsey D. Senior Marketing Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Good for our needs" May 22, 2025 4.0 overall pretty good, room for improvement but we have been using it for the last 4 years and like the platform Pros Functionality with email outreach capabilities. We like being able to email groups we need to email and be able to follow up directly with registrants and attendees. Cons I wish we could create tracking links within Bizzabo for outreach instead of us having to use UTMs that we create. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) we decided that Bizzabo had more functionality for our organization Review Source VR Verified Reviewer Secretary Education Management Used the software for: 2+ years ### "Room for Improvement" August 8, 2025 3.0 I would prefer if Bizzabo could make more customizations for an individual business. It's very tedious. Pros The check-in app is very user-friendly. It gets a lot more complicated when connecting to badge printers, though. Cons Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors. Switched from [OMS Platform](https://www.capterra.com/p/75898/OMS-Platform/) The organization wanted something more customizable. Review Source SM Samantha M. Associate Director, Education and Learning Events Services Used the software for: 1-2 years ### "Prior User Review" December 5, 2024 4.0 I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events. Pros It was a very simple platform to use for registration and session scheduling. Cons When I used the platform, I was unable to create custom reports, which is important for my role. Additionally, the ability to overwrite email addresses already in use (like if an assistant registered a speaker using their email address, and then registered themselves using the same email address) was difficult as it impacted Speaker Profiles and created churn on the backend. If it's not been implemented, I would strongly recommend a flag that does not allow two users to use the same email address on one event. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) The client I was working for made this decision. Review Source AG Adan G. MarkComm Building Materials Used the software for: 2+ years ### "Not that happy with BB" February 11, 2025 3.0 Its hardly preferred among other apps, some peeps work with Teams but keep all advertising with BB. Pros I like that it has multiple functionalities Cons it has a lot of bugs, for example: 1. When duplicate a module form the page it duplicates the information in both modules. Erasing the other. 2. Buttons doesn't accept accents in letters, for spanish is grammarly wrong to write without accents. 3. It crashes when having other apps in your desktop ON. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) funcionalities what a boring survey boring boring Review Source SM Samantha M. Sr. Global Events Manager Information Technology and Services Used the software for: 6-12 months ### "Global Events Manager there's got to a better way to do ERCs" December 5, 2024 3.0 Average at best and having work with competitive product not one that I would advocate for. Pros The interface of the templates and ticket set up worked well Cons The clunky set up of the ERC, the lack of ability to duplicate tasks across multiple events. The lack of ability to have sponsors upload items and then when decline resubmit. The intergration of the links and websites into tasks, the inability to included images in tasks for sponsors. The fact that sponsor input would override key information that was visible to the public. The set up of the overall ERC was a complete pain and not anything I would recommend. Alternatives considered [RainFocus](https://www.capterra.com/p/188584/RainFocus/) Reason for choosing Bizzabo Not my choice I would have pushed to Rain Focus Review Source SR Shannon R. Marketing Programs Manager Computer Software Used the software for: 6-12 months ### "Ultra customisable event management" December 10, 2024 4.0 Pros Great platform for the actual live event, lots of customisation available, a true all-in-one event management platform. Cons Can be quite confusing and overwhelming with all of the different options available and takes quite a bit of training to understand it all. Have had a lot of technical issues with live events - it seems that the success of an event is very heavily reliable on the quality of speaker's wifi/equipment. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Needed more functionality and a larger number of users. Review Source KS Keria S. Senior Manager, Events Civic & Social Organization Used the software for: 2+ years ### "Bizzabo is an okay product" October 17, 2023 3.0 Overall Bizzabo worked for what we needed. We did experience a critical registration failure in July 2022 at our conference in Orlando when we couldn't get all iPads to connect to printers and had to pivot to pre-printing all the badges to keep lines down. This affected our guest experience, affected our check-in data, and frustrated our team. In 2023, Bizzabo sent a tech to conference to overcome those challenges and we appreciated that commitment to getting it right. Pros Bizzabo offered virtual programming & virtual event management when we needed it most. The features are intuitive and didn't take a lot of training to onboard our team. Cons Bizzabo encountered several system outages, most critically: right after we launched registration and again onsite at conference. We tried to work with the team to understand the impact of these outages on our data and ticket sales.Bizzabo was limited in a lot of ways. For example, we had both in-person and on-demand sessions on the agenda and there was no way to adjust how they showed - it was chronological with on-demand at the very bottom. The abstract management feature doesn't work for our review process so we used another tool and imported the data. At one point the speaker widget was out of sync with the live website/app and we kept getting correction emails from VIP speakers about incorrect names/titles, although it was correct on the backend. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Cvent didn't offer virtual solutions when we needed them in 2020. Review Source CH Casey H. Global Head of Events Financial Services Used the software for: 6-12 months ### "Enjoy Bizzabo, but every platform has it querks" June 8, 2023 3.0 I am pleased with the company - we have signed on for another 2-years. I hope there are some major improvements to the streaming capabilities and polling/survey integration in the next few years that we can benefit from. Pros The customer service we have received is wonderful. It feels like they are ontop of helping us solve most of our problems. The price for the product also allows us to use globally without worrying about going over on usage. I like that I am not limited by log-ins which help my team to be able to all be in the platform and others within our marketing team as well. Cons The streaming platforms - each one is missing key features. Uploading videos, uploading a power point that allows any speaker to transition rather than just the one who uploaded. Surveys and polls not being directly in the platform almost make them useless to us - our previous platform had them pop-up right after a session which increased responses. Limitations on template features are frustrating when we are trying to create templates. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Bizzabo Pricing and features Switched from [ON24](https://www.capterra.com/p/158766/ON24/) Pricing within ON24 and virtual events were not very smooth in ON24 - but webinars did work better. Review Source DF Dora F. Events and Experiences Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Solid virtual event product" December 17, 2021 4.0 Overall it's a solid product that is comparable with other high-end virtual event software. Pros Easy to build a nice-looking website with multiple pages & registration even if you don't have coding/HTML experience. Customer support via email was quite responsive and generally helpful. My organization is required to use Zoom for virtual meetings and Bizzabo allowed a seamless one-click experience into our Zoom sessions from the website agenda, which provided us with much easier to use attendance data than in Zoom. The software is comprehensive and honestly provides pretty much everything you'll need for virtual, hybrid, and in-person events. The customer help site (Bizzaknowledge) had a cool upvote feature for users to support each other in getting new feature requests noticed. Cons Customer support was always great but it'd be nice to have a chat feature on the Bizzabo site, or even easy to use documentation on their customer help site. Our attendees in China were unable to register for our event, so it would be nice for this to be available there as well. Would sometimes experience small, random glitches; for example, with the native comms/campaign manager, where our branded colors would sometimes just not work in some emails - ultimately with no solution from customer service. Alternatives considered [Stova](https://www.capterra.com/p/88289/Stova/)[EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventsforce](https://www.capterra.com/p/98228/Eventsforce/) Reason for choosing Bizzabo Offered more features than the others for the price point. Review Source EF Emily F. Director of Global Events Publishing Used the software for: 2+ years ### "Our worldwide event management system" March 8, 2021 5.0 Pros Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world. Cons Looking forward to platform updates in the areas of attendee networking + engagement. Switched from [Certain Event Management](https://www.capterra.com/p/26319/Certain-Event-Automation-Software/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Before Bizzabo, we were using a many fragmented platforms that did not integrate. For us, the main benefits of Bizzabo are: All-in-One Solution: A consolidated platform saves us hundreds of hours of work DIY: Our non-technical team uses Bizzabo on a daily basis, from interns to directors Automation: Allows us to keep our production team small and agile Review Source CM Carlo M. Data Executive Publishing Used the software for: 1-2 years ### "Bizzabo Review" October 2, 2024 5.0 Pros The data integration across different platforms and the attention given by customer support in our issues Cons Some integration errors are too long to be resolved Review Source MH Matt H. Marketing Operations Manager Computer Software Used the software for: 1-2 years ### "7 out 10, will do the job, will not be painless!" December 5, 2024 3.0 Pros Intuitive interfacer within the tool, I thought it was very easy to navigate. Also there's great documentation provided by the company around integrations. Cons Integration to Marketo was constantly breaking with no long term solutions from the support team despite the issue being consistent. Also, Bizzabo forms don't have contingency logic. ex: If Country > is US then Show the State field, if not, keep State field hidden. Review Source LG Lisa G. Marketing Coordinator Wholesale Used the software for: 2+ years ### "Great value for the price!" July 5, 2024 4.0 Overall it's been great. I am on our events team and we have had such an elevated check in process since we switched to Bizzabo at the very start of 2020. Yes, we signed the contract in February 2020 right before in person events went on hold. There have been times with software switches that have been challenging for us but after looking at other like products have decided to stay with Bizzabo. Pros When it works, the name badge printing and easy on the spot ability to change a registrants entry information is IMO the most valuable part of Bizzabo. Cons I wish that adding tags to a registrant or block of registrants was more streamlined, it's fine for a small event of 50 or less but with large events, adding specific tags to a block of people is very clunky. Review Source ML Marci L. Senior Product Manager E-Learning Used the software for: 6-12 months ### "Great conference app! " December 17, 2024 4.0 Overall, it was really useful for our conference! Pros Once all the information is entered, it's very easy for the attendees to use. Cons It was very tedious to get all of the information into Bizzabo. The admin UI is not especially friendly. Review Source RD Ram D. Chief of Party Construction Used the software for: 1-2 years ### "A Brilliant and Sensational Virtual and Hybrid Event Management Platform." May 2, 2024 5.0 Bizzabo ensures that our events run smoothly. Pros With Bizzabo,I find it simple to schedule and host secure virtual and hybrid events effectively.It is possible for events attendees to engage and interact seamlessly during events by participating in polls and also answering Q&A.Bizzabo has an UI that is intuitive and user-friendly. Cons Bizzabo keeps our events engaging, interactive and effective hence I don't have anything to dislike. Review Source VR Vittoria R. Global Events Information Technology and Services Used the software for: 1-2 years ### "OK product, needs some rework" June 13, 2023 3.0 Pros Each page is it's own page, it's not endless scrolling like some other event management tools are. Pages look nice. Cons Can’t save contact fields in a report to rerun the same report. So have to create the report each time it needs to be run.Can’t edit a list once created with contacts. Have to re-run and re-create the lists every timeDynamic lists do not work. Set criteria and re-checked and it doesn’t run correctly it is pulling canceled registrations even though I set the parameters to having a ticketChanges to page save before you even hit save and doesn’t save when you do hit save sometimes. It’s very random.Logo issue with “event logo” that pulls into random places on page and you can’t change or remove in each area it pulls into.Even though you set a schedule for an email, it keeps it in draft and makes you select send again to send which actually doesn’t make sense because you haven’t even sent itIf an email is duplicated and the email that you duplicated it from was sent to send now it automatically sends the new email as well.Had to pay a CSS contractor to do any customization to the pages. Modules and blocks weren’t very customizable.The ability to put in 2 different emails in a registration made the contact search & deletion challenging.Support did not seem very versed in functionality of the site and why unexpected behavior was happening. Support was extremely slow and it would take a few days to get answers to issues & questions. No ability to call support and no ability to email a support person directly after you had contact with him/her. Review Source JB Jeremy B. Senior Software Engineer Religious Institutions Used the software for: 6-12 months ### "Bizzabo just works(tm)" June 20, 2023 5.0 I recognize my viewpoint is very limited as primarily a developer and not someone in marketing or on other teams. We've had a bespoke system that maybe covered a good core 10-20% of Bizzabo's features and did them well enough. I'm sure the money we spent outsourcing mobile app development every year greatly eclipses what we get out of the box. We also tend to have very specific needs, so for those to be covered even modestly is a huge win. Bizzabo knocked it out of the park for this being the first year, we've always had growing pains that I just didn't hear about this year. Pros As a developer, the mobile app integration was huge as there were fewer hiccups during our annual event due to everything being integrated.As someone in charge of the SSO integration, the SAML pieces weren't difficult either. I had more problems in understanding than any growing pains.On-site networking in an arena is not without challenges but I heard nothing majorly problematic. We've had issues in the past with our bespoke system and competitors but this year seemed incredibly smooth in comparison. Cons For SSO there is some conflicting documentation but it's a big topic. It should be split between personnel and attendees as the pages are. As someone big on documentation and understanding how easily things get stale, this is a very minor nitpick anyway. The problems I ran into were solved by gaining a little more understanding. I'm actively looking for things to complain about and this is so low on my list it's almost not worth mentioning. Review Source CM Chantel M. Operations Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Bizzabo & Klik" October 6, 2023 3.0 Pros We had an amazing CSM (\[sensitive content hidden\]) and an amazing Klik PM (\[sensitive content hidden\]). They made this process a lot easier and helped a tremendous amount, despite the challenges we faced. Cons Some things I'd like to see from Bizzabo in the future:- Ability to have buyers pay prior to answering registration questions- More customization for registration form (including logic)- Better integration with klik- More customizable app- Option to use klik wearables with any registration platform Review Source DJ Daniel J. Founder Computer & Network Security Used the software for: 2+ years ### "Bizzabo for Events Management" October 22, 2023 5.0 I would say we are happy customers Pros It is an easy to use platform, we use for our website and registration links for all events. The ease of use is great as well as the ability to change quickly if needed. Cons We cannot customize as I would like and also the onsite delivery and support could be better. Review Source DB Dilia B. operations associate director Events Services Used the software for: 1-2 years ### "great product" October 12, 2023 4.0 great and smooth Pros the team is highly responsive and very supportive with customizations Cons some features we would love to have - more felixibility with customization on the the agenda and homepages/ better system for duplicating sponsors so we dont have to enter that in manually each time if multiple pages have similar content Review Source CC Christie C. Digital Events Manager Financial Services Used the software for: 2+ years ### "Top notch platform for elevating your events!" June 16, 2023 4.0 We use Bizzabo for events that are looking for just a little more pizazz! The tool is so simple and fun to use! End result, our virtual events look amazing and our attendees are really impressed with the software and feel of the virtual experience. Pros Bizzabo's ease of use and ability to customize and brand our events is top notch! The platform is intuitive, easy to use and elevates our events to another level. Cons As with any online tool, it's important to stay up to date on the changes and requirements needed to run the site. Sometimes people with very secure networks can have difficulty getting in but it can be worked through with the customer support team. Review Source Similar Products Featured ## Related categories [Event Booking](https://www.capterra.com/event-booking-software/)[Conference](https://www.capterra.com/conference-software/)[Hybrid Events](https://www.capterra.com/hybrid-events-software/)