--- title: "SignUp.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SignUp.com the right Volunteer Management solution for you? Explore 397 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135391/SignUp-com/reviews/" page_type: "reviews" language: "en" --- SignUp.com 4.8 (397) [View alternatives](https://www.capterra.com/p/135391/SignUp-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of SignUp.com Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews MY Mardi Y Program CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Generating printable lists and reports to use at our volunteer events are ready in a click of a button. When I forget what steps to take to find what I'm looking for, or have a question, the program has complete and simple instructions that are easy to follow.“ August 26, 2025 CP Christine P Beautification Task Force VolunteerEnvironmental Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The least liked aspect were the ads. “ May 11, 2026 MY Mardi Y Program CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “We also get monthly, in advance reminders of the billing so that makes it easy to add or remove upgrades when we need to.“ August 26, 2025 MG Mary G Volunteer AdministratorReligious Institutions, 201 - 500 employeesUsed the software for: 1-2 years. “I was a previous user of SignUpGenius and my users really struggled with it.“ September 16, 2024 MY Mardi Y Program CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “We have used Signup for 5 years at my not-for-profit organization and we upgrade to ad free for 3 months during our busy summer season.“ August 26, 2025 BD Betty D Volunteer Bingo FundraiserAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “The hardest part was getting it started again for we have a season from Sept. - May and the dates change, our needs change“ May 22, 2024 MY Mardi Y Program CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It is also a secure system that provides privacy to my contacts and does not share their information with outsiders.“ August 26, 2025 JJ Jennifer J VolunteerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I wish I could go in and sign up and/or delete other people for shifts (maybe I can, but I spent a lot of time trying to figure out how and was not successful.“ January 8, 2024 ## Showing most helpful reviews Showing 1-25 of 397 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Heather M. Owner, Practitioner Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommend" September 18, 2021 5.0 Love it. Thanks SignUp! Pros SignUp.com makes volunteer management a joy rather than a chore. Cons There is sometimes a lag between volunteer responses and the notices I receive. It's not a big deal, but has occasionally resulted in me getting information a bit late. Review Source Response from SignUp.com September 23, 2021 Heather, thank you so much for the positive review! And THANK YOU for all you do  we're thrilled to hear that the SignUp platform is making volunteer management easier for you. If you run into the lagging issue again, please reach out to our customer support team at support@signup.com and they can ask our tech team to investigate. We want things to be as seamless as possible for you. Tara McAdams SignUp Marketing Manager CP Christine P. Beautification Task Force Volunteer Environmental Services Used the software for: Less than 6 months ### "Signup was a great experience and help." May 11, 2026 5.0 I am not computer savvy and this website was VERY USER FRIENDLY. I would definitely use this again and recommend it to everyone. I did not need customer support fortunately and emails were sent to individuals so not exposing others email information. Pros The site is FREE. There are other "pay for" options within but I did not need them for this purpose. It showed me how many registered, and I was able to lock registration and send messages to registrants. The provided QR code was a great plus too. Cons The least liked aspect were the ads. I was afraid it would deter people, but, it was free and it didn't stop people from signing on. Alternatives considered [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Reason for choosing SignUp.com I did not purchase sign up as I used the free option and it was wonderful for my needs. AGAIN, for the following questions I used the FREE option. Review Source Kim L. President Non-Profit Organization Management Used the software for: 2+ years ### "Another Software to Get People to Sign Up for stuff" September 6, 2019 3.0 Used Sign Up for alot of stuff until I discovered Sign Up Genius. Sign Up doesn't have the bells and whistles, including collecting payment, like Sign Up Genius does. Sign Up would be great for the most simplistic of sign up lists; nothing to big or with too many selections/options to pick from. Wish the website site had more of a design. It's rather blank looking with just words,, not very appealing. But the functionality ultimately does what it says it will do (and for FREE) which is good all around. Pros You can easily transfer an event from one person to another person to be the owner of. Cons It doesn't have many special features and setting up repeating items is not as simple as it could be Review Source Response from SignUp.com October 7, 2019 Hi Kim - Thanks for being a leader at your school and for taking the time to share your feedback, For clarification, SignUp does allow you to collect funds on the site, and we know how important budgets are so we only pass on the processing fee and don't charge fees ourselves (unlike SignUp Genius charges.). I'm sorry we didn't make it more obvious, but we absolutely do offer a near-instant way to schedule a series of appointment spots - like for parent-teacher conferences, and to set up repeating schedules. Please click Help at the top of the site to learn how or to contact our support team. Since most parents (80%+) will be signing up on smartphones, our screens are designed and tested for clarity and user success. I hope you'll give us a try again in the future. SK Susan K. Sr. Admin. Asst. Government Administration Used the software for: 2+ years ### "Best Online Signup Tool We Have Used" March 13, 2025 5.0 We really love this online sign-up tool! It is flexible and very quick and easy to use. We did not have to spend a lot of time setting up a new online sign-up. Best of all, users do not have to create an account in order to sign up. Pros It is easy to learn and use, very user friendly, and does not require folks to create an account in order to sign up for an event. It is also very flexible for different types of sign-ups. Cons The graphic and design choices are a little limited, but this was a VERY minor issue for us. The only other thing is not being able to attach a document to the sign-up, but this also was a very minor issue for us. Alternatives considered [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Reason for choosing SignUp.com Signup.com did not require users to create an account in order to sign up. Review Source KJ Kendra J. Teacher Education Management Used the software for: 1-2 years ### "Great platform for educators" February 13, 2026 5.0 Very helpful! My parent volunteers show up on time, have automatic reminders for their position and I have the right number through first come first serve opportunities. Pros Thank you for offering this service for free to educators!! I am SO grateful for your platform and truly appreciate your service. I set up my volunteer slots at the beginning of the school year and have little to no maintenance on my side to keep volunteers organized. They receive automatic reminders from Signup.com which helps them show up on time and ready to volunteer which saves me time during my busy school year!! Cons The free version has ads which is not ideal but I would rather have the ads then pay myself! I appreciate not having appropriate ads for parents. Review Source DW Dan W. Site Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Love SignUp.com" December 1, 2025 5.0 It's easy to setup and use, and if you're willing to have a few ads on the pages and emails, it's free. If you have a budget, the cost for ad-free is very reasonable. Pros We have used SignUp (free version) for years to organize volunteer shifts for our CSA pickup site. We appreciate the ease of use and that the ads are not too obtrusive. Cons Really didn't have any problems or anything negative to say. It's just an easy to use way to organize volunteers. Review Source BD Beth D. None Textiles Used the software for: 1-2 years ### "Signup.com perfect for Nonprofit volunteers and scheduling" January 24, 2026 5.0 We have used signup.com for several years during our quilting retreat weekend. We use the app so quilters can sign up for massages on different days, different times and masseuses. It's pretty intuitive to set up and use. Pros Easy to use for nonprofits, free, expandable for different uses, fun final interface options. Even oldet users are able to figure it out! Cons Can't copy and paste or drag down to fill in rows with common data. sometimes the emails/ads fet annoying but can be ignored. Review Source SG Suzanne G. Leadership and Team Coach Individual & Family Services Used the software for: 2+ years ### "Highly recommend sign up for volunteer organization" October 31, 2025 5.0 I've used sign up for a number of events now. It's super easy for me and I have heard from volunteers that they love it. Pros This app is really easy to use and requires no login for people signing up. The reminders are automatically sent to volunteers - and you can manually add in individuals if needed. Cons The free version has some standard reports - the font is rather small - but there's also an excel export where you can create whatever table you need. Review Source MC MaryRose C. Administrative Assistant Religious Institutions Used the software for: I used a free trial ### "Found it useful and easy to navigate" April 13, 2026 5.0 Pros I want to thank you for providing such a great service. I have not used scheduling services much in the past. We have one we use for weekly ministries, but I needed something for Adoration signups. I found it very easy to navigate and edit. I plan to use it in the future when Father gives me more assignments. :) MaryRose MaryRose Carlow Administrative Assistant Prince Of Peace Catholic Church Cons I do not have any cons. I found Sign up to be very easy to navigate, especially when I had to come back and make corrections or updates. Review Source HR Haley R. Membership Engagement Specialist Education Management Used the software for: 6-12 months ### "Works well for many volunteer sign up opportunities" February 11, 2026 4.0 Pros Once set up, SignUp is easy to use, customizable for many detailed volunteer options, and quick for sending out reminders. Cons It took us a little bit to understand the platform, create the volunteer opportunities, and get them easily to SignUp users. Review Source LJ Latesheca J. Marketing Civic & Social Organization Used the software for: Less than 6 months ### "Great for tracking events" May 8, 2025 5.0 I linked it. It very easy to setup and templates and ideas were available if I needed guidance. Pros It was very easy to setup. I was able to create a link with the number of spots and decription. Cons The price and the ability to share rights unless you upgrade. Nonprofits have little funds. Review Source HN Heather N. Facilitator Education Management Used the software for: Less than 6 months ### "Great Tool for Easy Virtual Organizing" December 7, 2024 5.0 I will definitely use Sign Up again and tell others who may be looking for a tool like this. Pros Sign up was a great find. It was easy to set up, and none of my students had difficulty signing up. I liked also how it sent an email reminder. Cons I never ran into difficulties when I used it. Review Source VR Verified Reviewer Volunteer Coordinator Events Services Used the software for: 1-2 years ### "Makes Managing Volunteers Easy!" November 24, 2023 5.0 It's been fun & easy to use! I would recommend it for anyone managing volunteers! Pros I love SignUp! It's been a life & time saver when it comes to managing my voulnteers. All I need to do in set up the volunteer spots and send a SignUp generated link via mail! No more fielding multiple phone calls to schedule volunteers for an event! Super easy!! I also love the app! Cons No downside. The free version is somewhat limited, but if you're willing to pay a monthly fee, SignUp has all the features you could ever need! Review Source EM Eric M. Teacher Used the software for: 2+ years ### "They've been my #1 choice as a teacher for several years. Fast help response. Will use again!" October 27, 2017 5.0 Pros I love the service and how it shows status in real time, and parents like the flexibility to rearrange appointments at will. The reminders are a very good thing, and I had zero unannounced no-shows at any appointment. The notification options for participants, being able to send a link in email AND post a button to my website was brilliant. I think I caught every parent I needed to see, and others clearly knew they had the option to meet with me if they wished. Cons I use the free service and am unlikely to purchase an upgrade at this time. (I only benefit your company in terms of eyeballs and awareness as my students families sign in, and as I recommend your site to other teaching colleagues.) In order for me to continue to be a devotee of SignUp.com, I need an easier and more obvious way to find the list of parents who signed up with the field that shows who their child is in my class. With today's blended families, parent last names are not an indicator of who their child is. As a middle school teacher with 100+ student on my rosters, I need a fast way to see who the adult is that has made the appointment, as well as who is the child they are coming to consult about. I bounced around your multiple list views and reports before contacting Help. Their response was very swift, (yay!), but the answer was not self-evident to me as a user: I needed to pull up a Check-In report, and there I would at last find the students names shows, as long as I checked the show extra fields box when requesting the report. All told, I figured out the answer over the course of a couple of afternoons, but I admit I was getting frustrated. When I told this to SignUp customer service, the were back to me within minutes and expressed they would look into how to make it more intuitive in the future. One can't beat their responsiveness! Review Source BT Brynn T. VP Education Management Used the software for: 2+ years ### "Convenient Volunteer Calendar" February 6, 2020 4.0 We are always looking for ways to engage volunteers and streamline the process of communicating volunteer opportunities and logistics. SignUp.com allows us to use a free web-based solution that is easily accessible for our school's parent population, and it makes our jobs as volunteer coordinators much more simple than if we were trying to maintain offline records. Pros Our PTO has used SignUp.com for over two years. As a nonprofit serving a local public school, we love that it is free for all of our parents who are trying to help our students and teachers. We use it to track volunteers for all of our projects. It is easy to copy/paste recurring shifts for jobs such as Media Center volunteers but we can also customize the shifts for specific days or alternate schedules. We like that volunteers can make comments for everybody to see (such as, "I can work this shift but will be 15 minutes late."). However, the biggest pro for us is the feature to "group" calendars together. We usually direct volunteers to the grouped URL, and people can then easily see all of the activities or events that are available for volunteering; we have calendars for Media Center, Cafeteria, Book Fairs, Fundraisers, and other special events. We have found that not having to promote separate URLs for each upcoming event has streamlined our volunteer communications and made it easier for our parents to find the task that best suits them for getting involved. Cons The mobile version of SignUp.com does not display the details very conveniently for users. For Book Fairs, we list the classes that are coming during each volunteer shift, and we often hear from volunteers who ask us when their child's class is coming because they cannot see the details for the shifts. It seems to require a lot of clicking/navigating to access the specific shift details on the mobile version. Review Source GK Gene K. President Civic & Social Organization Used the software for: 2+ years ### "SignUp to up your game." November 4, 2023 5.0 My overall experience with SignUp has been great. When I do have a problem with SignUp it is because I forgot a step but then got set strait, so it is all good to me. Pros SignUp allows the organization to list all the positions, time slots, etc., for an event and once posted, this allows those to whom the information was sent to sign up if they can and want to. This cuts down on time spent calling or emailing individuals asking for their help. Cons I can not say that I have any Cons; I am sure there may be some for an organization that uses the system on a regular basis and that puts together larger venues. But for us, we love SignUp and recommend it to others all the time. Reason for choosing SignUp.com I was told about SignUp as well by another user, so my first and last option. Review Source SD Shery D. Development Director/Co-Founder Education Management Used the software for: 1-2 years ### "Made My Life SO Much Easier!" June 21, 2023 5.0 When I have a program like SignUp.com, I have much more time to do my job more efficiently. Pros This school year was my first time using SignUp.com and I LOVED IT! It made a huge difference in organizing all our parent volunteers throughout the year. They even received reminder emails from SignUp.com. Wow! Thank you so much for having this available! Cons I haven't discovered any weaknesses in this program. Review Source MR Mira R. Chief Volunteer Officer Events Services Used the software for: 2+ years ### "One of the best tools ever for volunteer coordinators!" August 26, 2017 5.0 As a volunteer coordinator working with hundreds of volunteers 15 to 20 times a year, I treat it as a multi-use tool - a worksheet, a roster, a plan and a summary or report post-event. It makes managing volunteers on paper so easy. At a glance, I can see how many more I need and for what task, day or event. Pros 1) intuitive 2) it doesn't ask for a lot of unnecessary info from volunteers 3) it's quick and easy to sign up large groups 4) you can attach a volunteer waiver with the paid subscriptions 5) you have the ability to print out a roster, a check-in form or a summary Cons A minor fix - I would just like to see the ability to use a single email address to sign up multiple groups. For example, a coach who signed up her track team to volunteer, can also use the same email address to sign up her youth church group for the same event. Right now, the same coach needs to use two different email addresses to be able to do that. Review Source KB Karl B. Director of Advancement Fund-Raising Used the software for: 2+ years ### "SignUp is so helpful!" September 20, 2022 5.0 It makes my job of finding volunteer staff much easier. Pros I thoroughly enjoy using SignUp for finding volunteers for a concession stand we run at the Nebraska State Fair. It lets me know who has signed up, sends reminders to them and a summary for the week. I also like the message feature as it enables us to get in touch with all of our workers efficiently. Thank you for making this available to us Cons Some of my volunteers could not figure out how to sign up or delete a sign up they had made. I believe it was user inexperience. Review Source Response from SignUp.com October 5, 2022 Karl, We're so happy to hear that SignUp makes your job of finding volunteer staff for your concession stand easier! Here's a help article for participants regarding the signup process - please feel free to share this link with any volunteers that have questions about signing up. It includes a video to walk them through it. https://signuphelp.zendesk.com/hc/en-us/articles/202401360-Help-I-am-trying-to-sign-up-but-can-t-What-should-I-do- Our support staff can also be reached at support@signup.com, if participants need further assistance or have other questions about how to use our platform. (Typical response is within an hour, during business hours.) Thank you for taking the time to leave your feedback! Tara M. SignUp Marketing Manager AR Angela R. Online Teacher E-Learning Used the software for: 2+ years ### "Easy and Quick" October 20, 2022 5.0 Signup.com saves me time, because it manages my paperwork and keeps everything neatly organized on their website. It allows individuals to choose what time/date works best for them and emails confirmations for me. Pros I love that I can use signup.com to have parents and students sign up for a time to complete parent-teacher conferences. I am an online teacher and signup.com makes it super quick to put together an event, in this case conferences, with individual slots people can sign up for that work for them. I put together a list of possible options, and, using my specific event link which I email to parents, signup.com directs them to choose a slot. Once the slot is full, it is unavailable for anyone else. Signup.com saves me so much time. I can put together an event in 5 -10 minutes, and signup.com manages it for me. I can then check who has signed up and confirm with them their slot. Cons There is nothing I do not like. I would recommend adding more picture designs to spice up the invites. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Easier to use. Review Source VD Valerie D. Elementary school teacher Education Management Used the software for: 2+ years ### "Parent Teacher conference Go To" February 5, 2023 5.0 I use signup every year for parent conferences, and love it! It is easy to set up, easy to navigate, and parents find it very convenient. The reminders to parents and updates to teachers are also helpful. Pros It's very easy and quick to set up for conferences. It keeps me updated on all activity or on any changes, and provides an organized printout of the event's families and time slots. It gives parents flexibility in choosing a time slot and in changing their time slot. Cons I have no complaints on this product. There were no glitches, and it worked seamlessly for the event. Reason for choosing SignUp.com I liked it the first time I used it and never looked at anything else. Review Source SB Scott B. Board Member Non-Profit Organization Management Used the software for: 2+ years ### "Great Product! We use it for all our events!" December 2, 2021 5.0 Event sign up for volunteers. Made it so very easy to manage volunteers and those bringing food! Pros Great forms! Great reminders! Easy to set up! Easy to post on Facebook to get people to sign up! Love your site! Cons all worked great. nothing was hard to use. Review Source Response from SignUp.com December 21, 2021 Thank you for the positive review, Scott! Easy and efficient are our goals, so we love to hear that your experience was nothing short of that. Happy holidays! Tara M. SignUp Marketing Manager SS Sofia S. Event Chair Non-Profit Organization Management Used the software for: 1-2 years ### "Annual event made easy" October 19, 2021 5.0 Pros Easy to use! My questions were answered in a day. Cons Sometimes it is good to speak directly to Customer Service. Review Source Response from SignUp.com November 1, 2021 Sofia, thank you for the positive review of SignUp! I'm so glad to hear that our software made organizing your non-profit's annual event easy. While we don't have a call center that takes incoming calls, we do offer 1-on-1 scheduled coaching calls with a support specialist. If you would ever like to chat, please reach out to support@signup.com to request a link to the scheduling calendar. Our amazing support team strives to respond within an hour (during regular office hours, even on most holidays). Happy organizing! Tara M. SignUp Marketing Manager AX Angela X. Teacher Education Management Used the software for: 2+ years ### "Excellent" October 12, 2022 5.0 I have used this program for three years and recommend it to other teachers. Pros I have been using signup.com to allow my students parent to easily schedule parent conferences with me for the last three years. I love how easy it is to post a link for them to click to sign up, how it sends the parents reminder emails about their conference date and time, and how they can easily cancel and reschedule when needed. It has made a timely task into an easy and clear task for parents and teachers. I share and recommend this resource to teachers around me regularly. Thank you! Cons Having a slot for parents to write their child's name versus just their name when signing up would be helpful for scheduling with classrooms/school communities. Review Source Alyssa C. Assistant Director Education Management Used the software for: 1-2 years ### "Sign up for Childcare Centers" September 26, 2019 4.0 Overall, I like that it allows me an easier way to communicate with Parents. I am looking forward to looking into using it for field trip sign ups in the future. Pros I like that I am able to organize an event or a classroom need electronically. I am able to send it out without paper reminders on classroom doors. It allows parents to see and fill needs with less constant badgering from me! Cons It took me a while to figure out what I was doing with it. The interface can be a bit tricky. I do wish the time slots, and descriptions were easier to manipulate. 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