# SignUpGenius Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SignUpGenius the right Volunteer Management solution for you? Explore 1985 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135392/SignUpGenius/reviews --- SignUpGenius 4.6 (1985) [View alternatives](https://www.capterra.com/p/135392/SignUpGenius/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SignUpGenius Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews AM Aubrey M teacherEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “I really like that it sends an automatic reminder to the participants a day or two before to remind people of what they signed up for.“ May 4, 2026 VW Victoria W Occupational therapy assistantMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “The features and directions are not very clearly described and I frequently have to use a trial and error method to find out what exactly I want to use.“ November 13, 2025 JM Jennifer M Speech Language PathologistEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “I like that it saves events and can be used for many types of events.“ November 27, 2025 KG Kylee G Director of youth and internship ministriesNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The free version of SignUpGenius has ads that can be distracting, and some advanced features require a paid upgrade.“ September 22, 2025 HP Holly P TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “its a GREAT way to track availability for meetings etc. (to ensure quorum) and I love using it to sort out our two-day Casino Volunteer shifts.“ April 17, 2025 SH Shaqueisha H ParentEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “The layout often times may get a little annoying when scrolling down to find open time slots.“ November 10, 2024 VW Victoria W Occupational therapy assistantMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “I am newer to using this website and then features that it offers but I was able to figure it out without any use of customer support.“ November 13, 2025 AT Ann T Events CoordinatorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “There are times when using SignUpGenius that the ads can get in the way.“ July 1, 2024 ## Showing most helpful reviews Showing 1-25 of 1985 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Caroline C. Curriculum Coordinator Education Management Used the software for: 2+ years ### "Easy to Use" December 8, 2022 5.0 I have used this software as both a participant and creator. It is so easy to set up (you don't need any training) and you can create any event with little to no difficulty. I love the tracking of emails and the reminder emails that are sent out. One of the best features is that if you have to edit the form, it will send out emails to all who have participated letting them know of the changes. It's surprising that such a software has such excellent free features! Pros I love that you are easily able to use a variety of themes or design options to match the event that you are creating. It is simple to use. I have used it for a variety of events, such as helping a family with food after a baby is born or if someone is sick, to creating time slots for appointments at school. You are easily able to select the format for your signups, whether they be by date, by slots or by single date RSVP. You can collect the participants' email addresses and ask for comments if so required. If people want to swap slots, there is the ability to allow them to do so.You can create bulk slots with the amount of items required (for example, if you are doing a pot-luck and require 5 desserts, it will show the amount of desserts left after people have chosen.There are so many options available! Cons There is not much I did not like about this software, except for all the ads with the free version. But that is to be expected and is not a huge disadvantage at all! Review Source MP Michael P. Member Religious Institutions Used the software for: 2+ years ### "Great product! Signup, Genius!" April 22, 2025 5.0 This product has taken something that was previously a pain to use and made it very simple to operate. Where we used to have pen and paper, now we have an online database that updates automatically. Pros Very easy for a very wide range of users to operate. It breaks it down in a way where young people and old can use it. Cons There are a lot of ads on the screen that can sometimes get in the way of where I am navigating. Also how it is organized can be a little bit cumbersom Review Source VR Verified Reviewer Social Media Strategist Marketing and Advertising Used the software for: 1-2 years ### "Great For Organizing Contributions to an Activity. Free Plan Could Use a Facelift" August 9, 2024 3.0 Pros It helps organize events for my kids' school's activities and helps everyone stay on the same page for donations and contributions to an activity Cons The free plan view is simply an eyesore. I wish they could create a more user-friendly free template that did not feel as distracting and "busy". Other than that, I think it's a great tool! Review Source Response from Lumaverse Technologies August 15, 2024 Thank you for submitting your review! We appreciate your feedback. I am adding your suggestion to our requested features list now for future updates that we could possibly consider. We always welcome information about ways that we can continue to add new features and upgrade our service to help you coordinate people and events. If you have any questions, please reach out to support@signupgenius.com and our customer success team will be happy to help! SC Sara C. Director and Teacher Child Day Care Services Used the software for: 2+ years ### "Great For Simple Sign-Ups" November 14, 2024 4.0 Overall, it works well for sign-ups, however, it can be tricky to customize exactly how you want it. Pros SignUpGenius is great to use because once you have your sign-up set up, it is fairly easy for people to navigate. If you're planning something with people who are not as fluent with technology, it can make things easy. Cons While it can be easy to navigate once everything is set up, it can be a little tricky to navigate for initial setup. Once you have done it a few times it becomes easier. I also don't like the ads on the sign-up- it makes it look a little less legit when you send it out to someone. Review Source KQ Kimberly Q. Career Coach Non-Profit Organization Management Used the software for: 1-2 years ### "Great way to organize volunteers!" May 29, 2025 5.0 SignupGenius is a web-based scheduling and volunteer tool. It's great to use for events for specific events. Pros This is a simple and easy to use interface for both the organizer and participants. Scheduling is easy and sign up is even easier! Cons With the free features, there is limited functionality with Ads. There isn't anything for complex scheduling needs. Review Source Response from Lumaverse Technologies May 29, 2025 Thank you for submitting a review. I do want to let you know that we can accommodate complex scheduling needs. Our Customer Success team would be happy to help you set up a sign up like this. Please reach out to them at support@signupgenius.com and they’ll be glad to assist. AZ Alexis Z. CTE Business Teacher Education Management Used the software for: 2+ years ### "SignUpGenius is the best platform for organizing events!" October 29, 2024 4.0 Pros What I liked most about SignUpGenius was how simple it was to organize events and get people to sign up for things. It made coordinating group activities, like parties or volunteer opportunities, super easy because everyone could see what was needed and pick what they wanted to do. SignUpGenius is the best virtual medium for allowing people to contribute together. I have used this myself many times to organize class parties or assignments. In the education field, this is the preferred platform and is not only used by me, but also the PTA, our school, and the entire district. Cons What I liked least about SignUpGenius was that the interface can feel a bit cluttered, making it hard to find what you need sometimes. Some of the options are a bit confusing. For example, when I need to make multiple entries it can be confusing choosing the correct way to do it because there are several ways to make an entry. It is more confusing if I need to have more than one sign up for a certain category. It would be nice if it was more user friendly. Review Source Response from Lumaverse Technologies November 6, 2024 Thank you for submitting a review. We appreciate your feedback. I'm sorry to hear that creating a sign up can be confusing. If you ever have any questions when creating a sign up, please reach out to our support team at support@signupgenius.com and our team will be happy to help! LR Leah R. Office Manager Retail Used the software for: 1-2 years ### "Easy to use" April 22, 2025 5.0 Great experience with SignUpGenius. It is easy to use for youth. Pros This makes it so easy to communicate with many people on one event. Cons The ads. As soon as you sign up for something your have ads to close. Review Source HP Holly P. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Best Meeting and Casino Planner for Non-Profits!" April 17, 2025 5.0 I have used the free and paid versions for numerous non-profits I am the Treasurer for and we all love it! its a GREAT way to track availability for meetings etc. (to ensure quorum) and I love using it to sort out our two-day Casino Volunteer shifts. Pros Super Customizable, Great Value for the Price, Free Option is totally sufficient, Great for Non-Profits Cons It takes a bit of time to get your templates set up Review Source AC Amanda C. Program Consultant Education Management Used the software for: 1-2 years ### "Easy-to-use tool to find people's availability" January 23, 2025 5.0 Great scheduling/coordinating tool when you don't have access to people's outlook calendars. Pros The mobile compatibility and multiple-choice style answers Cons Updating your availability/sign up after its already submitted was not intuitive Review Source TG Tiffany G. Administrative Manager Photography Used the software for: Less than 6 months ### "SignupGenius did the Job" November 9, 2025 4.0 Pros There was a big part about SignUpGenius that I really like and that was it sent me email reminders for things I have signed up for. Cons There wasn’t much that I didn’t like about but I did notice that the system was hard to create a form. Not so user friendly to create forms. Review Source Response from Lumaverse Technologies November 11, 2025 Thank you for taking the time to share your feedback. I’m sorry to hear you ran into trouble creating a sign up. Our Customer Success team would love to help you get started! You can reach them at support@signupgenius.com, and they’ll be happy to assist. LV Lena V. Owner Veterinary Used the software for: 2+ years ### "SignUp Genius is Perfect for all Event Planning. " February 7, 2022 5.0 SignUp Genius has made planning our events and organizing our volunteers so easy. We are able to get the volunteers needed as well as any supplies needed more efficiently. I like that the event details as well as the volunteer information is all in one place, easy for me to see and easy for our clients to see and respond. I am able to track every aspect of my event very easily and communicate with everyone on multiple platforms. I feel my event attendance has gone up since using this software and my clients appreciate how easy it is to use. I highly recommend using this for your sign up needs. Pros I like how easy it is to plan events while at the same time filling volunteer positions or needed items all in one place that is easily accessible. Cons It would be nice to have more integration with other contact platforms to be able to import more information. Alternatives considered [Meta for Business](https://www.capterra.com/p/213257/Facebook/) Reason for choosing SignUpGenius It has more customization and features and seemed overall more user friendly. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I needed the ability to have volunteer signups as well as other special requests. Review Source GP Gladys P. Community Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great tool for volunteer registration and engagement " March 26, 2024 4.0 It's a great tool when recruiting groups for an event. It keeps track of who is scheduled for which shift, if there are more than one, and provides reminders to volunteers in intervals--one week out, 2 days out and day-of. If you need to organize a group for a team effort, SignUp Genius makes it very easy to do. Pros I really like the ease of use for my volunteers to sign up. I work with a lot of volunteers that are retired and don't spend lots of time on the computer, and it's very easy for them to sign up. They like that they don't have to create an account or provide any other information to sign up beyond their email address for reminders. We source volunteers about 14-16 times per year, and this helps that process to happen seamlessly every time. Cons The ads. At the end when volunteers sign up, they are bombarded with these pop up adds for various vendors. Once you close the window, another pops up and then another and another. You have to click through 3 or 4 before it goes away. Not a fan. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) The ability to track registrations and data trends was much easier than Google Forms. Review Source Response from Lumaverse Technologies April 5, 2024 Hi Gladys, Thank you for submitting a review. It will help you to know that we offer paid subscriptions that allow you to remove ads from your sign up pages. If you have questions on how to remove the ads you mentioned, please email support@signupgenius.com to reach our support team. We are happy to help you! MC Matthew C. IT Analyst Non-Profit Organization Management Used the software for: 2+ years ### "Great for Non-Profits" October 27, 2023 4.0 Overall it's a great tool that any organization that uses sign ups. It can accommodate a lot of different types of signups which makes it very flexible. I would definitely recommend. Pros Our not for profit group had endless issues with volunteer tracking and recruiting. We'd use spreadsheets and word documents and it was just painful. So we started using SUG and many of our issues went away. The single best thing is that it is simple for our volunteers to sign up which is the most important thing. Our admin was also able to learn it fairly easily. Cons The free version has lots of ads so that is somewhat annoying. But the biggest weakness of SUG is the user interface. It's very old and antiquated. This isn't a huge negative but something I think the company could fix if they tried. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Sign Up Genuis was more feature rich and purpose built. Excel was not made for this kind of stuff. Review Source JA Jessica A. Director of Donor and Alumni Relations Fund-Raising Used the software for: 2+ years ### "Sign Up Genius is a big help with volunteers" January 9, 2025 4.0 We use it for volunteers more than anything and it's helped streamline our process and manage our volunteers Pros Versatile and easy to use for any kind of sign up needed Cons I can't think of anything in particular that we don't like honestly Review Source LG Lily G. Student Higher Education Used the software for: 2+ years ### "SignUpGenius is Great!" October 20, 2024 5.0 Overall, the function of signup genius works well and gets the job done efficiently. Pros Sign up genius is super user friendly and straightforward. Cons I think the layout needs a makeover to keep up with the aesthetic expectations of the time. Review Source BP Brian P. Volunteer Coordinator Public Relations and Communications Used the software for: 2+ years ### "Sign-Up Genius for a County Political Party" August 24, 2023 4.0 I think it is a good product. Yes, it isn't very pretty but it does the job that you want it to do at a reasonable price. Pros It did allow use to specify the time slots that we needed to fill with our volunteers and they were able to sign up. I haven't been able to find a similar app or product that can do it with the ease of SignUp Genius. Cons The thing that could be improved is the look of it. It is not very customizable as far as how it looks to volunteers. It looks very old and sloppy. It needs a fresh clean remake. Reason for choosing SignUpGenius This was the only one that I discovered. Review Source MK Mariah K. Paralegal Law Practice Used the software for: 2+ years ### "Professional" May 25, 2023 1.0 I’ve used SignUpGenius for a multitude of events for at least the past five years. I have had large conflicts due to administrators not cross examining how information is displayed once the link is live. I want SignUpGenius to grow because as a free platform people are very familiar and connected to it. I would love to mainly use SignUpGenius for most events and coordination with groups, but it’s simply not a professional enough environment, yet. Pros People are familiar with the platform and feel comfortable navigating it compared to other products. Also it’s easily accessible by both mobile devices and computers. There is also some customization. Cons The platform is sub-par in it’s ability to collate contact information or mass communicate. Using the platform at a business level is considered unprofessional due to appearance within the platform and lack of features Review Source Response from Lumaverse Technologies June 5, 2023 Hi Mariah, Thank you for submitting a review. It will help you to know we offer an Enterprise subscription level with advanced professional features. With Enterprise, an organization can communicate sign up information directly from their own website. Our Portal Page feature can be customized to match the organization's colors and custom images. The SignUpGenius branding can be removed as well. We also offer API integrations that all you to access your data anywhere. If you have questions regarding how your organization can use these professional features, please email support@signupgenius.com to reach our Support Team. We are happy to help you! VR Verified Reviewer Sr. Manager of Innovation Food & Beverages Used the software for: 2+ years ### "SignUp Genius is so easy to plan volunteer activities for small or large organizations!" April 15, 2022 5.0 We are a large organization and do lots of volunteer activities around our community. This is critical to all several of the volunteer coordinators to get professional looking messaging to the team so that we can get lots of participation! I love it! Pros The software is really easy to use and very intuitive. You can set up volunteer activities and send it to masses of people so they can go in and add their own availability. It then allows you to download the event to your personal calendar so that you don't forget. :) Cons Sometimes the sign-up screens where your invitees can look a little off and require lots of scrolling and navigating to find what you need. It is also a little annoying that each time you use it, the software tries to make you set up and account / password. Review Source Response from Lumaverse Technologies April 26, 2022 Hello, Thank you for your kind review! It may help you to know that we offer features that allow you to improve the appearance of your sign up pages. You can hide dates, personalize your theme, hide names and even remove ads. Also, your participants do not need to create accounts with us. They can if they want, but many people simply sign up with a name and email address. If you ever need help with features or helpful instructions that you can share with your participants, please contact our support team by emailing us at support@signupgenius.com. We are happy to help! JK Josie K. Realtor Real Estate Used the software for: 2+ years ### "Sign up genuis " June 11, 2024 5.0 Pros You can take votes easily and have a record Cons I do not like how it makes the user sign in each time Review Source Response from Lumaverse Technologies June 13, 2024 Thank you for submitting a review! We appreciate your feedback. While we do have a security feature that will log out a user after 30 minutes of an inactive session, I do have a suggestion that may help. We have a Remember Me box on the log in screen that, when checked, will auto-fill the log in information, to make logging in easier. I hope this is helpful for you. If you have any questions, please reach out to support@signupgenius.com and our customer success team will be happy to help! AC Amanda C. Teacher Education Management Used the software for: 2+ years ### "When I need volunteers this is what I use! " August 21, 2023 5.0 I have never had an issue using SignUp Genius and every time it works exactly how it was intended to be used. Pros I use SignUp Genius for a wide variety of uses. From birthday parties, to family gatherings, to school functions, and coaching responsibilities. The ease of creating a signup and the flexibility it has is amazing. There is not another signup I would use. Cons The thing I like the least would be all the adds but I understand they have to make money and I understand I can pay to remove them. So I choose just to deal with them. Review Source KM Karen M. Associate Editor Publishing Used the software for: 2+ years ### "Great app for managing volunteer staff" April 1, 2024 5.0 I'm very happy whenever anyone chooses to use this app. It helps events run smoother and makes delegation easy. I believe it helps organizers feel less stressed when they have an easy method like this to ask for help or gently nudge members of groups in which volunteer time is required. Pros As a user of signup genius, I appreciate the transparency of the app, how it lists exactly what type of help is requested and in what amounts. I can choose to commit to aspects that I can manage, knowing I'm able to complete the commitment, instead of agreeing to a vague volunteer time or effort. I have personal limits on my physical abilities and time, so it's very helpful to be able to choose something that I can do and feel like I'm contributing. Cons Signup genius leaves the details of signups up to the administrator, which can't be helped, but sometimes signups don't have as many details or as much transparency. Maybe some optional prompts could be added to the set-up, such as a pop-up that suggests adding more detail, but isn't required. Review Source BR Ben R. Elder Religious Institutions Used the software for: 1-2 years ### "Production Crew Scheduling" May 17, 2022 5.0 Nothing is more important in these days of Covid to be able to broadcast live services to current and former members who have moved away, while also allowing us to reach shut ins. SignUpGenius has been invaluable to make sure we have the proper level of coverage for each production throughout the year. Pros The most important feature is the reminder functions. The team will usually check their personal calendar and sign up for multiple events looking forward a couple of months. This has been key to making sure we have the proper coverage. If a team member should not be available, the reminder comes in plenty of time to get a replacement if necessary. Cons When trying to schedule months in advance, if would be nice to be able to just advance to the next month, instead of having to scroll through all the current months jobs to get to the next one. Review Source Response from Lumaverse Technologies May 20, 2022 Hi Ben, Thank you for your kind review! I'm glad we can help your congregation! It may interest you to know that we offer a feature that allows you to hide past and future dates. You also have the option of showing your sign up page in the calendar view instead of the list view. If you need assistance with your sign up page, please contact our support team by emailing us at: support@signupgenius.com Shayna W. Teacher Primary/Secondary Education Used the software for: 2+ years ### "Excellent for Organization and Recognizable by Many " June 11, 2020 5.0 Overall, I am grateful for the ability to use SignUpGenius to organize contributions, coordinate schedules, remind participants of their agreements and responsibilities, and take most of the pain out of herding cats, or fulfilling the many roles outside of a classroom that a teacher has. Pros I first used SignUpGenius as a PTA president when my children were young. We discovered the site and implemented it for volunteer sign up at various events. At first, many were reluctant to try something new, but as they used it, they realized how convenient it truly is. Over the next few years, organizations rolled it out more and more, and now I regularly receive invitations to participate in projects as a donor or volunteer with SignUpGenius. As a teacher, I have even used it to schedule intervention sessions. I was able to indicate all of my open availability and then allow teachers to select slots for their students. It saved us hours or back-and-forth conversation and the reminders that are built into the software were helpful for ensuring that students would actually be sent to me for their meetings, which was a great improvement. Cons I feel like at some point the software became very ad-heavy, and that makes it unusable for participants. It's necessary to keep providing the service at free or low cost, but it can be nervewracking wondering if the next announcement aligns with district policies. Other than disabling ads for educators, I'm not sure how that could be worked out and still be reasonable for the company. Review Source VR Verified Reviewer Health Services Administrative Assistant Education Management Used the software for: 2+ years ### "Quick and Easy to Setup" February 18, 2019 4.0 Pros SignUpGenius is fairly straight forward sign up website. I use it on a regular basis to create sign up pages for various classes that my company hosts. They have tons of themes and templates that you can use to customize your sign up page to fit your needs. It's comprehensive on set up as well as sign up for class attendees, the website doesn't ask for more information than name and email. They also do not require attendees to create an account to sign up which makes it easy for our company to use and keep track of class sign ups. The best part is that you can use the software for free so that's definitely a plus for me! Cons The interface isn't the easiest and most comprehensible to use on the set up side. The organization of older sign up pages is really messy and there doesn't seem to be an order to it. You would think that they'd be in order from newest to oldest, but it isn't. Plus, it doesn't seem to have an option to delete posts after so many years which would be nice. However, we use the free version of this software so considering that we aren't paying for this these are very small issues. Review Source Response from Lumaverse Technologies February 27, 2019 Hi there, It may be helpful to know that you can manage how your created sign ups display in your account. Go to the far right of the created sign ups are, where you will notice a Gear icon. From that icon, a list of drop-down options will be available to you to show past sign ups or unpublished sign ups. You can also choose to show sign ups in ascending or descending order. To delete a sign up you created, locate the sign up in your Created sign ups area. Click the ellipsis icon (...) to the right of the sign up. You will see an option to delete the sign up. If you choose this option the next screen will confirm the deletion of your sign up. I hope these tips help you manage your account better. JS Jamie S. Family Involvement Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "It’s easy!" January 14, 2023 5.0 I used this for ministry volunteers, potlucks, mail trains, mission trips, T-shirt’s, and even shifts! It’s a great way to do a sign up without a ton of paper and having to sign people up personally all the time. They can sign up anywhere! Pros I like that it’s easy for people to navigate or understand and the options for signup types or display is awesome! Cons It isn’t always versatile and can be difficult to understand the different options for a signup. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing SignUpGenius Ease of use for those signing up Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.