# Page 2 | SignUpGenius Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SignUpGenius the right Volunteer Management solution for you? Explore 1985 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135392/SignUpGenius/reviews

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SignUpGenius

4.6 (1985)

[View alternatives](https://www.capterra.com/p/135392/SignUpGenius/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SignUpGenius

## Showing most helpful reviews

Showing 26-50 of 1985 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ashley G.  
HR Manager  
Maritime  
Used the software for: 2+ years

### "Convenient Platform, But Changes Are Not User-Friendly"

May 9, 2026

4.0

Overall, SignUpGenius is a reliable and efficient solution for schools, nonprofits, businesses, and community organizations. It saves time, improves communication, and helps ensure events and volunteer opportunities are well organized.

Pros

SignUpGenius is a good tool for organizing events, volunteer schedules, and group activities. The platform is user-friendly and makes it easy to create custom sign-up forms in just minutes. I especially appreciate how simple it is to share links with participants and automatically send reminders, which significantly reduces the time spent coordinating by email or phone.

Cons

My biggest complaint with SignUpGenius is that it's not very user-friendly when you need to change your selections after signing up. What should be a simple update can take several steps and is harder than it should be.

Review Source

Response from Lumaverse Technologies

May 14, 2026

Thank you for sharing your feedback. We’re sorry to hear that updating your selections after signing up has felt more complicated than it should be. We understand how frustrating it can be when a simple change takes extra steps, especially when you’re trying to make a quick update. Your feedback is very valuable to us, and we appreciate you taking the time to share your experience. If you need assistance making changes to your sign ups, we encourage you to reach out to our Customer Success Team at support@signupgenius.com. They’ll be happy to walk you through the process and help make things easier for you.

VW

Victoria W.  
Occupational therapy assistant  
Medical Practice  
Used the software for: 1-2 years

### "New to this however so far I find it very useful. "

November 13, 2025

4.0

I am new to using this website and its features so I still have some trouble using it from time to time however the ease that it provides me to plan and coordinate activities at work is still worth the extra time to figure out how to use it.

Pros

I use sign up genius at work frequently to collaborate with other employees to complete group events such as potlucks, baby showers, etc. I am newer to using this website and then features that it offers but I was able to figure it out without any use of customer support. So far I have been able to use this site for free but I do think there are additional things that you can pay for if you were using it more frequently. It has been very helpful when setting up and coordinating events to manage volunteering and participation easier.

Cons

I do feel like there is a bit of a learning curve when starting use this website. The features and directions are not very clearly described and I frequently have to use a trial and error method to find out what exactly I want to use. It does have a lot of additional features and designs that you can use but they have to be paid for which also makes me sad however I am happy to use the free version to coordinate events.

Review Source

AM

Aubrey M.  
teacher  
Education Management  
Used the software for: 2+ years

### "The benefits of Using Sign-Up Genius"

May 4, 2026

4.0

Overall, I have had a good experience with SignUpGenius. It is user friendly for the person setting up and the person filling out the sign-up.

Pros

I like that it is easy to set up and share with my class for any class event. I really like that it sends an automatic reminder to the participants a day or two before to remind people of what they signed up for. It is easy to send invites to people as well.

Cons

The ads on the side are distracting as well as the ones after you complete a sign-up. I wish that you could duplicate an old sign-up. (You may have this but I haven't seen it.)

Review Source

Response from Lumaverse Technologies

May 14, 2026

Thank you for your feedback. We understand how helpful it can be to quickly recreate or reuse information, and we wanted to let you know that we do offer a duplicate feature that may help with this! Our Support Team would be happy to walk you through how to use it and answer any questions you may have. Please feel free to reach out to them at support@signupgenius.com and they will be happy to help!

VG

Valerie G.  
Nutrition manager  
Food Production  
Used the software for: 2+ years

### "Got some time "

June 15, 2025

4.0

This is a good decide just a little more complicated than I like. I'm sure everybody has a preference and I just wish it was a little easier to use.

Pros

You can create and personalize a questionnaire , survey or even a potluck. This is a tool that can help you collect the data that you need.

Cons

I find myself spending too much time trying to figure out how to do something or how to go back and fix it.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing SignUpGenius

It was the first product that I was informed about and used.

Review Source

KG

Kylee G.  
Director of youth and internship ministries  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great free tool for even signups "

September 22, 2025

4.0

Overall, SignUpGenius is a practical and reliable tool for managing sign-ups. It keeps everything organized in one place, makes it easy for people to participate, and helps events run smoothly. While it has a few limitations, the convenience and efficiency it provides make it a strong choice for coordinating volunteers and donations.

Pros

SignUpGenius is a great tool for organizing volunteers and sign-ups. It is free, simple to use, and keeps everything in one place. Participants can quickly see what is needed and sign up with ease. I especially like that it sends reminder emails, which help people follow through. Overall, it is an efficient and reliable way to manage events and donations.

Cons

The free version of SignUpGenius has ads that can be distracting, and some advanced features require a paid upgrade. The design looks dated compared to other platforms, and deleting a spot does not always remove the entire row, which can be confusing.

Review Source

BP

Bill P.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great to Use - Needs a Pro Tier that Makes Sense!"

December 17, 2025

4.0

I enjoy using it, and we use it regularly, but it hasn't yet found a way to create an effective pay-per-experience.

Pros

Trusted by all, it is an easy-to-use software for engaging donors, volunteers, and scheduling people. Event management is much easier with this product!

Cons

The ads! The paid version doesn't offer a middle ground that makes sense. To send 6-12 SignUps annually, it isn't cost-effective to pay for it, but the ads are impossible to navigate around.

Review Source

Response from Lumaverse Technologies

December 23, 2025

Thank you for taking the time to share your feedback. We do offer ad-free access with our paid subscriptions, which are available on a monthly basis if that would be helpful. If you’d like to learn more about these options, please reach out to our customer support team at support@signupgenius.com—they’ll be happy to assist.

JM

Jennifer M.  
Speech Language Pathologist  
Education Management  
Used the software for: 2+ years

### "Simple and Sweet"

November 27, 2025

5.0

My overall experience is very good. I have enjoyed both creating and receiving Sign Up Genius' events and emails.

Pros

Sign Up Genius is easy to use and people are familiar with it and trust it. I like that it saves events and can be used for many types of events.

Cons

It is very basic and could use some upgrades to make it more modern with images, icons, and more themes.

Review Source

EH

Elizabeth H.  
Myself  
Arts and Crafts  
Used the software for: 1-2 years

### "SignUpGenius - Genius Idea"

December 26, 2025

5.0

Overall I am very please with this product, what a great idea to keep volunteer activities organized.

Pros

Hi, I like this product very much. I am often signing up for volunteer days for my daughter and my town so this makes it very easy.

Cons

Cons are sometimes I will sign up for something, and by the time I have gotten to the end, another person has taken that spot.

Review Source

JK

Justin K.  
ELA Teacher and Tech Coach  
Primary/Secondary Education  
Used the software for: 1-2 years

### "End the Endless Emails for Signing Up for Meeting times"

December 31, 2024

4.0

I've had mostly great experiences with the software. It has become more bogged down with ads and features have become somewhat harder to find, but generally, I've had a very positive experience.

Pros

I like how easy it is to set up and deploy to staff who aren't exactly tech savvy. It also provides basic sign up features that no other software provides well.

Cons

I wish that there were slightly more tools for signing up for a room, items to bring, or eliminating time slots more easily.

Switched from

[Doodle](https://www.capterra.com/p/142620/Doodle/)

This has some tools that work well in conjunction with Doodle Poll. Honestly, both are often necessary. It would be nice to see more of an overlap in their features.

Review Source

AC

Amanda C.  
Program Consultant  
Education Management  
Used the software for: 1-2 years

### "Easy-to-use tool to find people's availability"

January 23, 2025

5.0

Great scheduling/coordinating tool when you don't have access to people's outlook calendars.

Pros

The mobile compatibility and multiple-choice style answers

Cons

Updating your availability/sign up after its already submitted was not intuitive

Review Source

CS

Christine S.  
Director  
Sports  
Used the software for: 1-2 years

### "Need Tech Support "

December 7, 2024

4.0

I'm unable to use it and don't know why and don't know where to ask.

Pros

It's a great tool for our Board to manage shifts at bowling tournaments. We have about 20 volunteers who sign up for different volunteer roles.

Cons

For some reason when our manager emails SignUp Genius to our volunteers, I do not receive the email and am therefore unable to sign up for shifts. The person responsible for setting up the event in SignUp Genius has verified my email address but doesn't know where to go for technical support.

Review Source

Response from Lumaverse Technologies

December 23, 2024

Thank you for submitting a review. I apologize for any inconvenience this issue has caused. If you continue having difficulty receiving messages through our site, I would suggest reaching out to our customer support team at support@signupgenius.com. They will be happy to help!

CJ

Caroline J.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "SignUp Genius for the Win!"

December 2, 2024

5.0

I have loved the tehnology and ability to share volunteer opportunities.

Pros

The ease of stting up a volunteer engagment.

Cons

You must pay in order to email volunteers.

Review Source

Response from Lumaverse Technologies

December 10, 2024

Thank you for submitting a review. We appreciate your feedback. I do want to let you know that sign up creators do have the ability to send up to 1,000 emails to volunteers per month without charge. If you have any questions about emailing volunteers, please reach out to our customer success team at support@signupgenius.com and they will be happy to help!

JA

Jessica A.  
Director of Donor and Alumni Relations  
Fund-Raising  
Used the software for: 2+ years

### "Sign Up Genius is a big help with volunteers"

January 9, 2025

4.0

We use it for volunteers more than anything and it's helped streamline our process and manage our volunteers

Pros

Versatile and easy to use for any kind of sign up needed

Cons

I can't think of anything in particular that we don't like honestly

Review Source

TA

Tanya A.  
Administrative Director  
Religious Institutions  
Used the software for: 2+ years

### "Not a bad tool, but there are others I like better."

November 4, 2024

3.0

Pros

The ability to list out needed items and the quantity.

Cons

The look of it feels old fashioned. Not as sleek and modern.

Review Source

Response from Lumaverse Technologies

November 8, 2024

Thank you for submitting a review. We appreciate your feedback. We always welcome information about ways that we can continue to add new features and upgrade our service to help you coordinate people and events. Please reach out to our customer success team at support@signupgenius.com to let them know what updates would be helpful. They will be happy to help!

NY

Nicole Y.  
Na  
Fund-Raising  
Used the software for: 1-2 years

### "Sign up Genius easy peasy"

January 11, 2025

5.0

Great! No issues at all. I definitely recommend!

Pros

Easy to use. Easy to send to others. Easy to organize.

Cons

N/A I do not have anything bad to say about signup genius

Review Source

LG

Lily G.  
Student  
Higher Education  
Used the software for: 2+ years

### "SignUpGenius is Great!"

October 20, 2024

5.0

Overall, the function of signup genius works well and gets the job done efficiently.

Pros

Sign up genius is super user friendly and straightforward.

Cons

I think the layout needs a makeover to keep up with the aesthetic expectations of the time.

Review Source

CB

Crystal B.  
Executive Director  
Child Day Care Services  
Used the software for: 2+ years

### "Great platform for non-tech people"

August 7, 2024

5.0

SignUpGenius has been such a game changer in setting up activities for volunteers, donations for events, and more. I love it.

Pros

I like that it is free and easy to use as someone that is not a coder.

Cons

I wish it worked a little better on my phone.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing SignUpGenius

This allows us to easily customize our needs for volunteer sign up, donation item sign up, etc. The templates make it easy to customize our needs without building everything from scratch. I also love that it will send you a reminder email about your sign up close to the event!

Review Source

AT

Ann T.  
Events Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Volunteer Sign Up Management"

July 1, 2024

3.0

Pros

SignUpGenius is a useful tool in procuring and managing volunteers for specific needs. I like the ability to allow more than one volunteer to sign up for each date - the slots feature is helpful! I also appreciate the option to have email reminders sent to volunteers prior to their commitment. This saves a lot of time, and allows me to rest assured that my volunteers will show up! The forms are relatively easy to create, duplicate, and send. My volunteers also find the signing up process to be quick and easy.

Cons

There are times when using SignUpGenius that the ads can get in the way. This is, I imagine, only on the free version. Without doing a little digging, it can be difficult to set up the form initially - use takes some getting used to.

Review Source

Response from Lumaverse Technologies

July 2, 2024

Thank you for submitting a review! We appreciate your feedback. You are correct, we do offer ad removal with our paid subscriptions. If you have any difficulty creating a sign up, our support team is happy to help. If you have any questions or would like help with initial set up of your sign up, please reach out to support@signupgenius.com and our customer success team will be happy to help!

AG

Anne G.  
Secretary to the Board  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Make Your Life Easier!"

June 11, 2024

5.0

The tech support is amazing. All requests are handled promptly by a live person. It is rare to have this quality of tech support.

Pros

I love the ease of using sign up genius. Our volunteers find it easy to sign up and love the reminders. Our leaders always know if we will have enough help and can easily send a message to solicit additional help.

Cons

There is nothing about Sign Up Genius that does not work efficiently for our organization.

Review Source

BP

Brian P.  
Volunteer Coordinator  
Public Relations and Communications  
Used the software for: 2+ years

### "Sign-Up Genius for a County Political Party"

August 24, 2023

4.0

I think it is a good product. Yes, it isn't very pretty but it does the job that you want it to do at a reasonable price.

Pros

It did allow use to specify the time slots that we needed to fill with our volunteers and they were able to sign up. I haven't been able to find a similar app or product that can do it with the ease of SignUp Genius.

Cons

The thing that could be improved is the look of it. It is not very customizable as far as how it looks to volunteers. It looks very old and sloppy. It needs a fresh clean remake.

Reason for choosing SignUpGenius

This was the only one that I discovered.

Review Source

LV

Lena V.  
Owner  
Veterinary  
Used the software for: 2+ years

### "SignUp Genius is Perfect for all Event Planning. "

February 7, 2022

5.0

SignUp Genius has made planning our events and organizing our volunteers so easy. We are able to get the volunteers needed as well as any supplies needed more efficiently. I like that the event details as well as the volunteer information is all in one place, easy for me to see and easy for our clients to see and respond. I am able to track every aspect of my event very easily and communicate with everyone on multiple platforms. I feel my event attendance has gone up since using this software and my clients appreciate how easy it is to use. I highly recommend using this for your sign up needs.

Pros

I like how easy it is to plan events while at the same time filling volunteer positions or needed items all in one place that is easily accessible.

Cons

It would be nice to have more integration with other contact platforms to be able to import more information.

Alternatives considered

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Reason for choosing SignUpGenius

It has more customization and features and seemed overall more user friendly.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

I needed the ability to have volunteer signups as well as other special requests.

Review Source

JR

Jenny R.  
Director of Donor Relations  
Education Management  
Used the software for: 2+ years

### "Don't know what we'd do without it!"

May 30, 2022

5.0

Overall experience with SignUp Genius is excellent, I would definitely recommend it.

Pros

SignUp Genius makes it very easy for volunteers to manage volunteers, and for supervisors to see what is going oin with their efforts. As noted before it is very concrete, and allows people to sign up for specific jobs - which is usually what volunteers want to do. It is easy to sign up, and you can make changes if needed. The reminders are super important. Basically, SignUp Genius does exactly what you need it to do. Thank you!

Cons

Last I remember using it, it was a little cumbersome to change the order of things appearing in a sign up. Maybe this has been fixed. Let's say, forwhatever reason, you had to add something you forgot to the middle of your list. So you type it it, and then you have to retype half of what you already entered, and then go back and delete the original entry of what you just retyped, in order to get your new item in the right place. The ability to dag items / functions would be better. Also, the graphics are less than stellar (?) make it easier to input your own graphics?

Review Source

Response from Lumaverse Technologies

June 1, 2022

Hi Jenny, Thank you for your kind review! We do offer a feature that allows you to drag and drop slots in the order that you want them to appear. You can also add custom images to your sign up page. These features are available with a free account. Paid subscribers can further customize their themes with larger images and the ability to change the colors to match a custom image. If you have questions, please email us at support@signupgenius.com We are happy to help you!

MK

Mariah K.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Professional"

May 25, 2023

1.0

I’ve used SignUpGenius for a multitude of events for at least the past five years. I have had large conflicts due to administrators not cross examining how information is displayed once the link is live. I want SignUpGenius to grow because as a free platform people are very familiar and connected to it. I would love to mainly use SignUpGenius for most events and coordination with groups, but it’s simply not a professional enough environment, yet.

Pros

People are familiar with the platform and feel comfortable navigating it compared to other products. Also it’s easily accessible by both mobile devices and computers. There is also some customization.

Cons

The platform is sub-par in it’s ability to collate contact information or mass communicate. Using the platform at a business level is considered unprofessional due to appearance within the platform and lack of features

Review Source

Response from Lumaverse Technologies

June 5, 2023

Hi Mariah, Thank you for submitting a review. It will help you to know we offer an Enterprise subscription level with advanced professional features. With Enterprise, an organization can communicate sign up information directly from their own website. Our Portal Page feature can be customized to match the organization's colors and custom images. The SignUpGenius branding can be removed as well. We also offer API integrations that all you to access your data anywhere. If you have questions regarding how your organization can use these professional features, please email support@signupgenius.com to reach our Support Team. We are happy to help you!

VR

Verified Reviewer  
Director of Technology  
Education Management  
Used the software for: 2+ years

### "Flexible tool, recent update was a set back."

July 29, 2019

4.0

When looking for a powerful and flexible tool for managing signups for a small organization, there is no competitor out there that beats SignUpGenius. We have used other tools and tried ones that offered the moon but failed to deliver. SUG has been capable at its core competency and allowed us to drive and find ways to use it more fully and successfully. Reliable compared to other systems, it does take some time to learn if you truly want to be an expert at it - as does any system, but it is worth the time spent.

Pros

We use SUG for such a variety of volunteer and meeting/appointment management we have probably explored most of the features to their fullest. The flexibility to adapt the various types of signups used for different types of opportunities and extending the signups using forms and notifications is powerful. The service can handle a pretty heavy load as we've pounded it with over a hundred signups in under five minutes for things like Parent-Teacher Conferences.

Cons

The few types of signups you have available are powerful but not necessarily intuitive and you have to think about how you want the signup to look like and how the signup will flow for the user, leading to some trial and error when you first begin. The requirement for time slots to have a start and end time, makes it tricky to use for items that are just at a particular time, like dropping off items for a bake-sale, but other open ended signups don't read right. Particularly because our primary type of signup is time-slots, it took us a bit to get used to and understand the process of creating the day and time on which something is occurring, then add the slot that is happening at that date and time. The recent updates attempted to combine the pages on which those two steps occur, but make it even harder to intuit out how to attach the two items together.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Finalsite CMS](https://www.capterra.com/p/122190/Finalsite-Composer/)[The School Volunteer](https://www.capterra.com/p/99105/The-School-Volunteer/)

Reason for choosing SignUpGenius

SUG was the most robust and capable.

Switched from

[pickAtime](https://www.capterra.com/p/172336/pickAtime/)

PAT was a Java-based pain to manage and while simple for the end-user, it was ugly and had a steep learning curve meaning one employee ended up having to do everything for everyone. SUG was more easily understood and easy for teachers and other administrators to manage their items, so we could distribute the responsibility and support.

Review Source

Response from Lumaverse Technologies

August 5, 2019

Thank you for your thoughtful review. If you ever need advice or assistance when creating your sign up, don't hesitate to contact our Support Team. They will be happy to offer suggestions as you get started. You can contact the team here: https://www.signupgenius.com/support Thank you for using SignUpGenius!

JA

Jackson A.  
Assistant Director  
Fund-Raising  
Used the software for: 2+ years

### "SignUpGenius Call Center Review"

May 3, 2024

5.0

Pros

I like the simplicity of the program. Being able to schedule events for my team to sign up for in advance, while also being able to manage those sign up forms is very valuable to me. I work with a lot of students and their schedules are very fluid. Being able to adjust scheduling but also get this to them via phone helps get events put together in quick time, saving energy and time so I can produce more for my organization

Cons

I wish you could customize more in depth. Just a minor detail though. I have been using SignUpGenius for a long time now, not only with the organization I am with now, and it has always been effective and top of the line! Highly recommend!

Review Source

Response from Lumaverse Technologies

May 7, 2024

Thank you for submitting a review! We offer the ability to customize sign up themes and confirmation/reminder emails as well. If you have any questions about customization, please reach out to support@signupgenius.com. Our support team would love to help!

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