--- title: "MightyCall Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MightyCall Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/135394/MightyCall/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # MightyCall Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MightyCall ## What is MightyCall? MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. MightyCall has customer support and free live onboarding sessions designed to maximize a system's potential in the shortest amount of time. ## What is MightyCall used for? [Call Center](https://www.capterra.com/call-center-software/)[VoIP](https://www.capterra.com/voip-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 96 user reviews Reviews sentiment Positive 70% Neutral 11% Negative 19% Pros & cons Affordable business communication solution Unreliable phone call experience Starting price $20 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MightyCall?[Manage this product listing](https://www.g2.com/products/mightycall/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MightyCall 3.8 (96) VS. [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price $20 Per User, Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (91) Ease Of Use 4.8 (893) Value For Money 3.9 (83) Value For Money 4.7 (803) Customer Service 3.8 (82) Customer Service 4.8 (824) ## MightyCall alternatives [4.6 (145)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (467)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (470)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135394/MightyCall/alternatives/) ## FAQs about MightyCall Overview ### What problems does MightyCall solve? MightyCall solves the challenge of giving small businesses a professional phone presence without tying staff to desk phones. Virtual numbers, extensions, business-hour routing, IVR menus, and mobile or computer calling help owners, remote teams, nonprofits, and customer-facing staff answer calls, manage missed contacts, and separate business communications from personal phones. Answer based on 21 reviews Overview ### Which roles and teams benefit most from MightyCall? MightyCall is most used by business owners, CEOs, presidents, and founders who need a central business phone system for handling customer calls, routing inquiries, and maintaining professional communication. Operations directors, office managers, and administrators use it to manage call flows, coordinate front-office coverage, and support sales and customer service teams. Answer based on 92 reviews Overview ### What company size and industries is MightyCall built for? MightyCall is designed for small and mid-sized businesses, with 93% of reviewers from small companies and Health, Wellness and Fitness leading at 8%. Consumer Services also represents 8% of users, followed by Information Technology and Services at 5%. Its most common use case is call center operations, reported by 42% of reviewers. Answer based on 96 reviews Features and Usability ### What are the key features of MightyCall? MightyCall includes core call tracking metrics, real-time analytics, real-time monitoring, and call disposition tools for handling call activity. Its most discussed capabilities include virtual phone numbers, configurable IVR call flows and extensions, plus call recording, voicemail transcription, and SMS messaging for managing customer communications from desktop and mobile devices. Answer based on 59 reviews Pricing ### How much does it cost and what fees or limitations are included? MightyCall offers Core at $20 per user per year, followed by Pro at 38, Power at 54, and Enterprise at 65 per user per year, plus a free trial. Core includes two toll-free or local numbers and API access. Reviewers often call it affordable, though some report call and text reliability concerns, and one disputed a trial-day charge. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does MightyCall integrate with? MightyCall integrates with 5 third-party tools, including Balto for call coaching, HubSpot CRM and Zoho CRM for customer data management, Salesforce Starter for sales workflows, and Zapier for connecting additional apps and automations. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does MightyCall offer? MightyCall provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference, and videos provide visual walkthroughs for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does MightyCall offer, and how do users rate the experience? MightyCall offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as helpful, knowledgeable, and quick to respond, particularly through chat. However, others report delayed or missed replies, vague guidance, difficulty reaching technical staff, and unresolved app or call-quality problems. Answer based on 51 reviews Voicemail ### How well does MightyCall handle business voicemail? MightyCall supports voicemail routing, email alerts, transcription, sharing, and computer access for business teams. Small businesses value configurable greetings and call flows, but voicemail management can feel confusing across activity screens. Some users also report mobile playback, notification, recording-quality, and extra mailbox availability issues that require workarounds. Answer based on 22 reviews ## Pros and Cons Affordable business communication solution 95% positive reviews out of 22 Most reviewers indicate pricing is budget-friendly, offering unlimited minutes and valuable features for businesses. Unreliable phone call experience 52% negative reviews out of 40 Some reviewers describe phone support as inconsistent, citing call quality issues, missed calls, and unreliable app notifications. Robert V. IT Admin, 2 - 10 employees. "You can have 8 phone lines, and you have no idea what phone line a client is calling in on." ## Features AI summary Based on 3,851 Contact Center reviews Capterra data shows that buyers of call center software rank the following features as their top priorities: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) MightyCall supports all three features that reviewers rate most highly: **Call Center Management**, **Call Logging**, and **Call Monitoring**. Together, these capabilities help businesses manage daily call operations, keep accurate records of customer interactions, and oversee call quality, allowing teams to improve service consistency and respond more effectively to customer needs. Call Center Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Reporting/Analytics 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Automatic Call Distribution 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Distribute/route/connect calls MightyCall 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it - Call Tagging: Highlight specific time marks for annotation and review purposes - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Call Whispering: Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Voice Transmission: Transmit voice and other information digitally - Outbound Call Center: A call center that primarily makes calls, typically sales focused - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. Features 3.7 (90) 3.7 Based on 90 reviews ## Pricing Value for money 3.9 (83) Free Trial [View pricing plan details](https://www.capterra.com/p/135394/MightyCall/pricing/) Core $20.00 Per User,Per Year It includes: - All advanced telephony features included - Unlimited calling - Unlimited messages - 2 business phone numbers - Integrations and API access Pro $38.00 Per User,Per Year It includes: - All Core features - Supervisor workplace - Live call monitoring - Analytics and reporting - Dedicated account manager Power $54.00 Per User,Per Year It includes: - Everything in Pro, plus: - Preview dialer - Progressive dialer - Dedicated account manager Enterprise $65.00 Per User,Per Year It includes: - Everything in Power, plus: - Predictive dialer - SIP trunking support - Custom integrations - AI call screening handling Value for money 3.9 (83) 3.9 Based on 83 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Balto](https://www.capterra.com/p/169149/Balto/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (82) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (82) 3.8 Based on 82 reviews ## User reviews Overall rating 3.8 Based on 96 reviews Filter by rating Counts reflect reviews available in this feed. 5(40) 4(27) 3(11) 2(7) 1(11) Mentioned topic Recent reviews first, then most helpful CS Customer service rep Customer service rep Used the software for: Less than 1 year ### "Mightycall2112" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 30, 2026 Strong customer experience platforms available for enterprises that need deep customer insights, sophisticated analytics, and journey management. It is often considered a premium CX solution. Pros Powerful survey and feedback collection tools, Enterprise-scale functionality and integrations with CRM systems. Cons Higher cost than many competitors, Can be complex to implement and administer. Learning curve for advanced reporting and analytics features CF CFM CFM Used the software for: Less than 1 year ### "Solid Low-Cost (no pay-per-minute)" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 24, 2020 We have not had any problems at all. Calls are easily identified. We can make calls from our toll-free number. Quality is perfect. No complaints. Pros It made it super easy to find a toll free vanity number. The cost was better than other providers and their plans are for an unlimited amount of minutes. The setup is very easy to do and intuitive. We were able to do a lot of very nice things with our phone system to make us sound like a huge company. Customer service was always right on, quick, and friendly. Cons I wished there was a way that customers who called (while all lines were busy) could just wait forever until someone was available. Apparently, this is an expensive feature and the only softwares I found that could do this were exponentially more expensive. Also, I would have liked to be able to just type a script in the prompts and have a friendly voice read them for me. I think they offered voice over service, but with a fee. PO Psychotherapist/Clinic Owner Operator Psychotherapist/Clinic Owner Operator Used the software for: Less than 1 year ### "Small Business/Clinic User Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2022 My overall experience with MightyCall has been improved by the accessibility of their customer support as well as additional features of the plan. I switched from a different platform and they were able to activate my new plan immediately, creating a seamless transition. Pros This software allows each practitioner in my clinic to tailor their call flows to meet their individual needs. The additional option of adding a second phone number allowed me to branch out and assign a different phone number for a separate clinic that I am able to integrate with my original business. This reduced the need for creating a different user account and made the process very straightforward. It was also included in the cost of my plan, requiring no additional purchase to add a second business line. Cons At times the app will not sync with my wireless earbuds or plug in headphones, and the option to use speaker phone is not always available. IA IT Admin IT Admin Used the software for: Less than 1 year ### "Missing important call center functionality, and poor support" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 November 7, 2024 I’ve been with Mightycall for a couple weeks now and I am not impressed. First of all, they bill themselves as Call Center software, and though they allow you to have many phone lines (and you can “label” them to identify them easily for human readability in their online dashboard), you cannot actually see the phone line or the label for the phone line on incoming calls in many use cases! What I mean by a label is lets say you have a number ending in .9999 to act as a phone line for Technical Support. You have another number ending in .7777 to act as a phone line for Sales. I can give those numbers labels that are “Technical Support” and “Sales”. Or if I handled calls for both Target and Walmart, I could label a phone line "Target" and another phone line could be labeled "Walmart". Though you can see labels for those numbers in a lot of administrative tasks, for actual incoming calls, in most use cases (mobile phone app, softphone desktop app, web browser UI) you CANNOT see what phone line the incoming calls are coming in on or the “label” (Sales or Technical Support). It’s crazy how they don’t have that basic functionality. You can have 8 phone lines, and you have no idea what phone line a client is calling in on. The only functionality regarding labeling that I’ve been able to confirm is for the desktop application and web browser, if the window is MINIMIZED, you will get a windows notification for a few seconds that shows the incoming phone line and label of it being called. But only for a few seconds. If you actually look at the application on your PC, or if the application was already active/had focus when the call comes in, all you see in the UI is the caller ID – no indication of what phone line is being called. You have no idea how to greet the customer or what they’re calling about. So, the only way you know what line is being called on your PC, is if your application is MINIMIZED/NOT ACTIVE, and you only see it for a few seconds. Their support rep confirmed that they do NOT support at all the labeling of the phone line being called on the iOS app. They claimed that it’s on the “To-Do” list, but it’s such a simple thing to do I don’t believe them – why is that not implemented already? The Android application is what I’m trying to use on my phone, but I can’t get it to work properly. Their support sent me a screenshot which they claimed is what the Android app shows when a call comes in and shows the label of the phone line being called, but I’ve never seen that screen myself, and attempts to schedule a training session with their sales team, both via email and their “online calendar booking” are ignored. Even if I book a calendar appointment on their website (“Free White Glove Setup” the site says – yeah right!) they literally don’t even show up to the scheduled Zoom meeting. Totally negligent. And they don’t respond to my manual email request to do a videoconference with someone knowledgeable on how the android app works. Even their support team will fail to respond to your inquiries half the time it seems. They completely ignored my most important support email as my first questions as a new customer, and it wasn’t until I followed up asking “Can I get a reply please” a few days later that they responded finally. Also, with further questions about how can I see what phone line a customer is calling on, a support rep sent me a screenshot supposedly from the desktop app claiming you could see the phone line label for an active call, but when I replied back “My screen doesn’t quite look like that, what do I need to do or where do I go in the dashboard to see what you’ve screenshotted”, they ghosted me. And even their screenshot was showing some tiny weird element on the screen that is completely separate and far away from the "softphone" UI where you actually answer the call. Lack of care with helping customers seems to be MightyCall’s forte. They also don’t let you buy voicemail boxes – if you want more voicemailboxes than you have users, you have to pay for a FULL user to get another voicemail box. So prepare to pay literal multiple hundreds of dollars per year just for an additional voicemail box in that scenario. Also, checking multiple voicemail boxes is pretty strange/convoluted. It does technically work, but it’s weird – I won’t get into the details but let’s just say MightyCall should have a dedicated Voicemail tab or something like that, yet they don't. The only positives I have had with them so far are: 1)Fast number port processing 2)Certain administrative tasks are pretty easy to configure. If they continue at this rate, I don’t think I’ll be staying with them. If they ever get phone line labeling working properly on both iOS and Android apps, AND the desktop application, I’ll update this review. Pros Fast Porting of numbers (faster than what they said to expect), ease of configuration for some administrative settings/tasks Cons You literally cannot see what phone line a customer is calling into in many use cases (mobile app, softphone on PC), sales/support literally ignoring you a significant amount of time, can't buy voicemail boxes as add-ons - only full users $$$ Lindsay B. Operations Director Used the software for: Less than 1 year ### "Inexpensive and functional " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2021 Customer service before setting this up and after has been helpful. It was easy to set up and we haven't had any issues since. Pros The price for our non-profit is perfect. We got rid of our desktop phones and everyone uses their cell phone or computer. Easy to set up. Great customer service. Number of Users and extensions. Cons I have not encountered any problems yet. CE CEO CEO Used the software for: 1-3 years ### "Horrible Experience" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 August 20, 2019 Horrible. I never spend the time to write a review but the aggression I have went through with this company is crazy! Pros There are a lot of features we ended up using such as the softphone, being able to access messages, voicemail and phone calls on the computer. Cons Very very very slow. This is not just on my own forwarded phone either. The app for both Android and Apple are just down right terrible. There have been numerous dropped calls, in call recordings of our clients saying they can not hear us, and messages that never have been received. We have talked to support numerous times and their reply is usually saying it is a bug we are trying to fix. Thanks for letting us know. For the prime price that we were paying the support was terrible not to mention the service. We ended up just using this service through the computer for phone calls. What a hassle... Lastly, we ended up wanting to port our number to a different service. This was yet again another hassle. Finally we get the information we need to finish the port out and a few days later we get an email saying, "Phone Number Removed"! Now we cant port our phone number that all of our clients have been calling for more than 2 years.... So if you like a service that doesn't work, has poor support, steals your phone number when you decide to move to a different service, then MightyCall is perfect for you. Otherwise if your a normal business person that actually wants to be productive for your company then STAY AWAY! FAR AWAY!!!! LE Lead Lead Used the software for: 1-3 years ### "SAVE YOURSELF AND MONEY" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 18, 2020 Hate this company so much I genuinely hope they dont last. Pros You have a working company number when it decides to work Cons EXTERMELY TERRIBLE CUSTOMER SERVICE. MISSED CALLS GALORE, APP NOT RINGING OR EVEN ACKNOWLEDGEMENT OF A CALL. P- President - Owner President - Owner ### "Mighty Call's Multi-Tier Pricing Creates Great Value to Small Business Owners" 5.0 April 5, 2018 Pros Time savings, price, and less interruptions so I may focus on projects or assignments. Are you a small firm or sole proprietor? If yes, then Mighty Call may be an option for you. Mighty Call is a virtual receptionist service. As a sole proprietor, you may not be able to afford a full-time receptionist or you may only need your phones answered on a limited basis. Therefore, using Mighty Call is an affordable option. I find spending time on the telephone to answers calls is taking away from my work when I should be focusing on taking care of customers. As a business owner, I look for value and based upon need. Value is in the toll-free numbers and allocating telephone time so you may stay focused on projects or assignments for the customers. I tried Mighty Call as a free trial. My business is at the point where now I'll need to purchase Mighty Call. Cons I know it may sound strange, but the con is the lack of control of who handles my telephone calls. Personally, I prefer a hands-on experience with the client. Reality is that answering each telephone call interrupts my work flow and affects my ability to generate more income. CO Contractor Contractor Used the software for: Less than 1 year ### "Decent Phone App" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 14, 2021 I did not use it for a long time but not my most memorable software. Good features, just need to be more individually design for multiple users. Pros It was useful for the moving company I worked for to get to their clients easily without having us as reps calling back and forth from our personal numbers. As we worked from home, the company found a cost effective option to have us all able to interact with its clients and prospects directly without much hassle. Cons All text messages and the call logs are in one place. So you and your team members see everyone's interactions and can get their messages accidentally. Not a great software if you're using a lead business where agents can steal prospects. PE Photo Editor / Operations Photo Editor / Operations Used the software for: Less than 1 year ### ""MightyCall Is The Best Virtual Phone System For Any Size Business & At A Great Price"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2018 My overall experience has been very positive. I have already recommended this company to a few business associates and they too really like it. I can communicate with my customers from anywhere and the calls are always crystal clear. Pros The entire platform is very user friendly. This system will work for any size business. Your entire team will get hooked on this very quickly. The mobile app works flawlessly. You can run your business from anywhere and no customer will every know where you are. Cons You do not have an unlimited minutes plan like Grasshopper. does. In the beginning I had a couple of questions which were answered right away but I wish there was an FAQ section which would have made it easy and I would not need to bother sending any emails to find out. [View all Reviews](https://www.capterra.com/p/135394/MightyCall/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Nextiva vs MightyCall](https://www.capterra.com/compare/135394-175788/MightyCall-vs-Nextiva) [Aircall vs MightyCall](https://www.capterra.com/compare/135394-184709/MightyCall-vs-Aircall)