# MightyCall Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MightyCall the right Call Center solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135394/MightyCall/reviews

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MightyCall

3.8 (95)

[View alternatives](https://www.capterra.com/p/135394/MightyCall/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MightyCall

Ease of use

3.8

Customer Service

3.8

## Pros and Cons in Reviews

SR

Sarah R

Psychotherapist/Clinic Owner Operator Mental Health Care, 2 - 10 employeesUsed the software for: 6-12 months.

“I switched from a different platform and they were able to activate my new plan immediately, creating a seamless transition.“

August 30, 2022

RV

Robert V

IT AdminInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“They also don’t let you buy voicemail boxes – if you want more voicemailboxes than you have users, you have to pay for a FULL user to get another voicemail box. So prepare to pay literal multiple hundreds of dollars per year just for an additional voicemail box in that scenario.“

October 23, 2024

MH

Malea H

CUSTOMER EXPERIENCE MANAGERPhotography, 11 - 50 employeesUsed the software for: 6-12 months.

“The APP is very easy to manage, the call recording is clear, the text messages come through quickly, and the menu prompts allow for easy communication with our clients“

September 21, 2021

RV

Robert V

IT AdminInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“You can have 8 phone lines, and you have no idea what phone line a client is calling in on.“

October 23, 2024

ME

Mohamed E

Junior PartnerOutsourcing/Offshoring, 201 - 500 employeesUsed the software for: 6-12 months.

“The pricing, IVR, and ease of use of Mighty Call made it an instant favorite for our company.“

April 22, 2022

RV

Robert V

IT AdminInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Even their support team will fail to respond to your inquiries half the time it seems. “

October 23, 2024

JN

Jason N

CEORetail, 2 - 10 employeesUsed the software for: 6-12 months.

“its a great concept everything form the unique way to route calls etc.“

November 2, 2021

RV

Robert V

IT AdminInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“they literally don’t even show up to the scheduled Zoom meeting. “

October 23, 2024

## Showing most helpful reviews

Showing 1-25 of 95 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Timothy B.  
CFM  
Retail  
Used the software for: Less than 6 months

### "Solid Low-Cost (no pay-per-minute)"

September 23, 2020

4.0

We have not had any problems at all. Calls are easily identified. We can make calls from our toll-free number. Quality is perfect. No complaints.

Pros

It made it super easy to find a toll free vanity number. The cost was better than other providers and their plans are for an unlimited amount of minutes. The setup is very easy to do and intuitive. We were able to do a lot of very nice things with our phone system to make us sound like a huge company. Customer service was always right on, quick, and friendly.

Cons

I wished there was a way that customers who called (while all lines were busy) could just wait forever until someone was available. Apparently, this is an expensive feature and the only softwares I found that could do this were exponentially more expensive. Also, I would have liked to be able to just type a script in the prompts and have a friendly voice read them for me. I think they offered voice over service, but with a fee.

Alternatives considered

[Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

Reason for choosing MightyCall

Price, Unlimited Minutes, ease of use and setup, best vanity number available for us at the time

Switched from

[Google Voice](https://www.capterra.com/p/210592/Voice/)

GV did not offer enough features

Review Source

Response from CallCurrent

November 23, 2020

Hey Timothy, Glad to hear the service is going well for you. Regarding the wait times, how has your experience using call queues been? Is that not helping keep customers on the line waiting enough?

SR

Sarah R.  
Psychotherapist/Clinic Owner Operator  
Mental Health Care  
Used the software for: 6-12 months

### "Small Business/Clinic User Review"

August 30, 2022

4.0

My overall experience with MightyCall has been improved by the accessibility of their customer support as well as additional features of the plan. I switched from a different platform and they were able to activate my new plan immediately, creating a seamless transition.

Pros

This software allows each practitioner in my clinic to tailor their call flows to meet their individual needs. The additional option of adding a second phone number allowed me to branch out and assign a different phone number for a separate clinic that I am able to integrate with my original business. This reduced the need for creating a different user account and made the process very straightforward. It was also included in the cost of my plan, requiring no additional purchase to add a second business line.

Cons

At times the app will not sync with my wireless earbuds or plug in headphones, and the option to use speaker phone is not always available.

Switched from

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

Cost, customer service issues, call flow challenges. All of these were addressed by MightyCall.

Review Source

RV

Robert V.  
IT Admin  
Information Technology and Services  
Used the software for: Less than 6 months

### "Missing important call center functionality, and poor support"

October 23, 2024

2.0

I’ve been with Mightycall for a couple weeks now and I am not impressed. First of all, they bill themselves as Call Center software, and though they allow you to have many phone lines (and you can “label” them to identify them easily for human readability in their online dashboard), you cannot actually see the phone line or the label for the phone line on incoming calls in many use cases! What I mean by a label is lets say you have a number ending in .9999 to act as a phone line for Technical Support. You have another number ending in .7777 to act as a phone line for Sales. I can give those numbers labels that are “Technical Support” and “Sales”. Or if I handled calls for both Target and Walmart, I could label a phone line "Target" and another phone line could be labeled "Walmart". Though you can see labels for those numbers in a lot of administrative tasks, for actual incoming calls, in most use cases (mobile phone app, softphone desktop app, web browser UI) you CANNOT see what phone line the incoming calls are coming in on or the “label” (Sales or Technical Support). It’s crazy how they don’t have that basic functionality. You can have 8 phone lines, and you have no idea what phone line a client is calling in on. The only functionality regarding labeling that I’ve been able to confirm is for the desktop application and web browser, if the window is MINIMIZED, you will get a windows notification for a few seconds that shows the incoming phone line and label of it being called. But only for a few seconds. If you actually look at the application on your PC, or if the application was already active/had focus when the call comes in, all you see in the UI is the caller ID – no indication of what phone line is being called. You have no idea how to greet the customer or what they’re calling about. So, the only way you know what line is being called on your PC, is if your application is MINIMIZED/NOT ACTIVE, and you only see it for a few seconds. Their support rep confirmed that they do NOT support at all the labeling of the phone line being called on the iOS app. They claimed that it’s on the “To-Do” list, but it’s such a simple thing to do I don’t believe them – why is that not implemented already? The Android application is what I’m trying to use on my phone, but I can’t get it to work properly. Their support sent me a screenshot which they claimed is what the Android app shows when a call comes in and shows the label of the phone line being called, but I’ve never seen that screen myself, and attempts to schedule a training session with their sales team, both via email and their “online calendar booking” are ignored. Even if I book a calendar appointment on their website (“Free White Glove Setup” the site says – yeah right!) they literally don’t even show up to the scheduled Zoom meeting. Totally negligent. And they don’t respond to my manual email request to do a videoconference with someone knowledgeable on how the android app works. Even their support team will fail to respond to your inquiries half the time it seems. They completely ignored my most important support email as my first questions as a new customer, and it wasn’t until I followed up asking “Can I get a reply please” a few days later that they responded finally. Also, with further questions about how can I see what phone line a customer is calling on, a support rep sent me a screenshot supposedly from the desktop app claiming you could see the phone line label for an active call, but when I replied back “My screen doesn’t quite look like that, what do I need to do or where do I go in the dashboard to see what you’ve screenshotted”, they ghosted me. And even their screenshot was showing some tiny weird element on the screen that is completely separate and far away from the "softphone" UI where you actually answer the call. Lack of care with helping customers seems to be MightyCall’s forte. They also don’t let you buy voicemail boxes – if you want more voicemailboxes than you have users, you have to pay for a FULL user to get another voicemail box. So prepare to pay literal multiple hundreds of dollars per year just for an additional voicemail box in that scenario. Also, checking multiple voicemail boxes is pretty strange/convoluted. It does technically work, but it’s weird – I won’t get into the details but let’s just say MightyCall should have a dedicated Voicemail tab or something like that, yet they don't. The only positives I have had with them so far are: 1)Fast number port processing 2)Certain administrative tasks are pretty easy to configure. If they continue at this rate, I don’t think I’ll be staying with them. If they ever get phone line labeling working properly on both iOS and Android apps, AND the desktop application, I’ll update this review.

Pros

Fast Porting of numbers (faster than what they said to expect), ease of configuration for some administrative settings/tasks

Cons

You literally cannot see what phone line a customer is calling into in many use cases (mobile app, softphone on PC), sales/support literally ignoring you a significant amount of time, can't buy voicemail boxes as add-ons - only full users $$$

Switched from

[Comcast Business VoiceEdge](https://www.capterra.com/p/230309/Comcast-Business/)

Expensive, and didn't want to support Comcast anymore

Review Source

LB

Lindsay B.  
Operations Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Inexpensive and functional "

September 14, 2021

5.0

Customer service before setting this up and after has been helpful. It was easy to set up and we haven't had any issues since.

Pros

The price for our non-profit is perfect. We got rid of our desktop phones and everyone uses their cell phone or computer. Easy to set up. Great customer service. Number of Users and extensions.

Cons

I have not encountered any problems yet.

Alternatives considered

[Talkroute](https://www.capterra.com/p/134133/Talkroute/)

Reason for choosing MightyCall

Number of users and extensions. Non-profit pricing.

Switched from

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

Cost

Review Source

Response from CallCurrent

September 28, 2021

Hey Lindsay, We're thrilled to hear the system has been working so well for you! Best of luck continuing to run your Non-profit!

Susan M S.  
President - Owner  
  
Used the software for:

### "Mighty Call's Multi-Tier Pricing Creates Great Value to Small Business Owners"

April 4, 2018

5.0

Pros

Time savings, price, and less interruptions so I may focus on projects or assignments. Are you a small firm or sole proprietor? If yes, then Mighty Call may be an option for you. Mighty Call is a virtual receptionist service. As a sole proprietor, you may not be able to afford a full-time receptionist or you may only need your phones answered on a limited basis. Therefore, using Mighty Call is an affordable option. I find spending time on the telephone to answers calls is taking away from my work when I should be focusing on taking care of customers. As a business owner, I look for value and based upon need. Value is in the toll-free numbers and allocating telephone time so you may stay focused on projects or assignments for the customers. I tried Mighty Call as a free trial. My business is at the point where now I'll need to purchase Mighty Call.

Cons

I know it may sound strange, but the con is the lack of control of who handles my telephone calls. Personally, I prefer a hands-on experience with the client. Reality is that answering each telephone call interrupts my work flow and affects my ability to generate more income.

Review Source

Response from CallCurrent

September 13, 2018

Hello Susan, We appreciate your feedback. We value our customers and their time and can definitely understand your wish to stay tuned and control each and every process of your business. We can advise you to use our Caller ID feature for figuring out who¿s calling you, and more importantly, you can use CNAM for branding your business when you make phone calls. If you wish to avoid undesired calls or can't talk right now, transfer it to a voicemail by using the call screening feature. Anna Head of Customer Care

TM

Travis M.  
CEO  
Architecture & Planning  
Used the software for: 1-2 years

### "Horrible Experience"

August 18, 2019

2.0

Horrible. I never spend the time to write a review but the aggression I have went through with this company is crazy!

Pros

There are a lot of features we ended up using such as the softphone, being able to access messages, voicemail and phone calls on the computer.

Cons

Very very very slow. This is not just on my own forwarded phone either. The app for both Android and Apple are just down right terrible. There have been numerous dropped calls, in call recordings of our clients saying they can not hear us, and messages that never have been received. We have talked to support numerous times and their reply is usually saying it is a bug we are trying to fix. Thanks for letting us know. For the prime price that we were paying the support was terrible not to mention the service. We ended up just using this service through the computer for phone calls. What a hassle... Lastly, we ended up wanting to port our number to a different service. This was yet again another hassle. Finally we get the information we need to finish the port out and a few days later we get an email saying, "Phone Number Removed"! Now we cant port our phone number that all of our clients have been calling for more than 2 years.... So if you like a service that doesn't work, has poor support, steals your phone number when you decide to move to a different service, then MightyCall is perfect for you. Otherwise if your a normal business person that actually wants to be productive for your company then STAY AWAY! FAR AWAY!!!!

Alternatives considered

[Line2 Pro](https://www.capterra.com/p/164363/Line2/)

Reason for choosing MightyCall

I didn't, I am currently transferring over to Line2.

Review Source

Response from CallCurrent

August 27, 2019

Hello Travis, Sorry your experience was so negative. Addressing your concerns: -There was a minor bug with our mobile app that you contacted us about in October 2018. The subsequent release fixed that bug and we didn't hear from you about call quality afterwards. -Porting a number requires an active account, which means the monthly fee needs to be paid. You can't stop using the service and get a port if you still owe part of the monthly cost (we don't charge cancellation fees, don't worry). -In your case however, we will activate your account to port out your number without requiring the fees you owe, but please not that we did in fact send you multiple emails informing you that your payment was past due and your account was at risk of being disabled. We are starting the porting process today. Good luck to your business in the future.

DV

Danny V.  
Lead  
Consumer Goods  
Used the software for: 1-2 years

### "SAVE YOURSELF AND MONEY"

September 16, 2020

1.0

Hate this company so much I genuinely hope they dont last.

Pros

You have a working company number when it decides to work

Cons

EXTERMELY TERRIBLE CUSTOMER SERVICE. MISSED CALLS GALORE, APP NOT RINGING OR EVEN ACKNOWLEDGEMENT OF A CALL.

Alternatives considered

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

Reason for choosing MightyCall

Seemed to look legit

Switched from

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)

Tired of not being helped and having to pay for sub-par services

Review Source

Response from CallCurrent

November 23, 2020

Hey Danny, I see that something that happened clearly has you upset. If you used the product for 1-2 years, surely you weren't irate about it for that entire span. If there was an inciting incident for your sudden reversal in opinion, please let us know so we can look into it and see what went wrong. ~regards

Shari G.  
Contractor  
Consumer Services  
Used the software for: Less than 6 months

### "Decent Phone App"

December 5, 2021

4.0

I did not use it for a long time but not my most memorable software. Good features, just need to be more individually design for multiple users.

Pros

It was useful for the moving company I worked for to get to their clients easily without having us as reps calling back and forth from our personal numbers. As we worked from home, the company found a cost effective option to have us all able to interact with its clients and prospects directly without much hassle.

Cons

All text messages and the call logs are in one place. So you and your team members see everyone's interactions and can get their messages accidentally. Not a great software if you're using a lead business where agents can steal prospects.

Review Source

Response from CallCurrent

January 27, 2022

Hey Shari, thanks for the review. Regarding the contact history, we centralized all communications in 1 place because many of our customers had requested that to increase organization. The feature/system hasn't been designed to account for massive enterprises where workers need to account for other people stealing leads. We have changed our pricing model recently to a "per use" plan more in-line with industry norms, so that should help mitigate that kind of problem in the future. Thanks for your time!

Tony C.  
Photo Editor / Operations  
Media Production  
Used the software for: 6-12 months

### ""MightyCall Is The Best Virtual Phone System For Any Size Business & At A Great Price""

September 26, 2018

5.0

My overall experience has been very positive. I have already recommended this company to a few business associates and they too really like it. I can communicate with my customers from anywhere and the calls are always crystal clear.

Pros

The entire platform is very user friendly. This system will work for any size business. Your entire team will get hooked on this very quickly. The mobile app works flawlessly. You can run your business from anywhere and no customer will every know where you are.

Cons

You do not have an unlimited minutes plan like Grasshopper. does. In the beginning I had a couple of questions which were answered right away but I wish there was an FAQ section which would have made it easy and I would not need to bother sending any emails to find out.

Review Source

Response from CallCurrent

October 3, 2018

Hey Tony, we're thrilled to hear you like the service! We're actually in the process of adding a FAQ section to our website--which questions did you need answered that you think should be included in FAQs? Thanks for spreading the word!

Jordan H.  
Founder  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Packed with A Lot of Features "

February 6, 2020

5.0

Pros

The ability to auto record calls and easily configure menus was very helpful.

Cons

It would be nice to be able to control call groups more than just having a list and also it would be nice to have the good music not start over every time someone is on hold but continuously play so that when put on hold they jumped in where it was.

Switched from

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

Pricing and features

Review Source

Response from CallCurrent

February 10, 2020

Hey Jordan, Thanks for the review! We will look into various technical possibilities for extending call group flexibility within the system!

ME

Mohamed E.  
Junior Partner  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Look no further than Mighty Call if you need a Dialpad replacement"

April 22, 2022

5.0

We needed a phone system that could replace Dialpad which was getting more expensive while also having technical issues with call connectivity.

Pros

The pricing, IVR, and ease of use of Mighty Call made it an instant favorite for our company.

Cons

It has a bit of a learning curve, and if you're using the software without call forwarding you need to make adjustments in every new user you create in your mighty call account, otherwise its great.

Switched from

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)

Pricing and Reliability

Review Source

LD

Lauren D.  
Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Works, but not the best"

February 11, 2020

3.0

Pros

It is very low cost which is great. However, you get what you pay for.

Cons

The date and time of received calls or messages is consistently inaccurate. Also, we have had issues with our voicemail message being played twice in a row before someone was able to leave a message. Lastly, the numbers are clearly recycled so we get a lot of calls from previous users of our phone number. The app is not very functional or user friendly. It is very slow and lags most of the time.

Reason for choosing MightyCall

Because it seemed like it would be the best option at the time because we were very, very small when we first started the business.

Review Source

Response from CallCurrent

February 17, 2020

Hey Lauren, We're sorry you had issues with the service. We don't keep costs down to reflect our quality but to give customers the chance to use VoIP without breaking the bank. Regarding your specific issues, did you ever consult with our product team to help you set up calling rules?

SC

Suzanne C.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I have eliminated robot calls! My VA can do customer service from my business number "

October 28, 2017

3.0

By having people press "1" to speak to me or leave a message, I have almost completely eliminated robo-calls. Most robots don't follow voice commands.

Pros

You can get it to do just about anything you can imagine for a fraction of the price of other systems.

Cons

I have to call MightyCall to have them help me configure it, which they always do promptly and patiently, but sometimes I try to do it myself and it never works as well as if I just call them and have them help me configure it. I don't like that I get notified that I had "recent activity" I don't know if that is a dropped call or an important text message. I wish it distinguished between text messages, voicemails and dropped calls

Review Source

TP

Tracie P.  
Co Owner  
Consumer Services  
Used the software for: 1-2 years

### "A+ For Might"

March 4, 2020

5.0

My day job is running a call center, I have 20 years experience with IVR's and phone systems. My husband has a garage door repair bussiess and I wanted to be able to use different phone numbers for different advertising streams, as to allow me to track results. Also wanted to be able to route calls to mulitiple people at the same. Mightycall was super simple to set up , easy to change on the fly, and you can't beat the price.

Pros

Easy to use, impressive functionality for the price point.

Cons

Reporting could be more robust, but is adequate.

Review Source

Response from CallCurrent

March 17, 2020

Hey Tracie, Thanks for the review! We're glad someone with so much IVR experience can appreciate the simplicity and functionality of the system!

GS

Gabriel S.  
owner  
Restaurants  
Used the software for: 2+ years

### "Great Service and Value!"

February 11, 2020

5.0

Great from end to end.

Pros

It was very easy to use, set up and make changes. Gives your company a professional appearance at a great price.

Cons

No cons, just no longer needed the call tree.

Review Source

Response from CallCurrent

February 17, 2020

Hey Gabriel, Thanks for the great feedback. If we're ever on the Gulf Coast, we'll stop in for a drink!

JR

Juan R.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Piss poor service during a service outage! "

November 25, 2020

1.0

Pissed and cancelled the service since they weren't able to provide me with any balsam for my frustration in the way of a simple credit or something.. nothing and no service.

Pros

Nothing, i liked at one point that it worked and was rather innexpensive

Cons

they have outages of service because they use only amazon for their webservice

Reason for choosing MightyCall

because they said they were mighty, they are not

Review Source

Response from CallCurrent

April 12, 2021

Hey Juan, We apologize you felt let down by the service. The Amazon outage was a far-reaching internet outage that interrupted many services, so we were trying to put out a lot of fires over that week. If you haven't found a VoIP service that suits your needs yet, we'd be happy to get you started up again with some starting credit. ~regards

JJ

Josh J.  
President  
Consumer Goods  
Used the software for: 1-2 years

### "Good but has connection limitations"

February 14, 2020

3.0

pretty good. There are issues but, we don't use it as a primary method of communication so we can get by. If it was our primary phone line it would not be worth it.

Pros

Convenient and ease to use. App is good and the desktop platform is good.

Cons

Connection issues, miss calls frequently connection quality is spotty

Review Source

Response from CallCurrent

February 17, 2020

Hey Josh, Thanks for the review. Regarding call quality, where you ever able to diagnose certain situations when the line would be clear/unclear? That info could really help us out to improve the issue in the future.

TA

Tyson A.  
Application Expert  
Information Technology and Services  
Used the software for: 1-2 years

### "MightyCall Review"

September 25, 2018

5.0

This has allowed our team to answer calls seamlessly from anywhere. An absolutely blessing for our work from home team members.

Pros

This is the most affordable and simple solution I have found to receive customer phone calls from anywhere in the world. It's perfect for small and medium sized organizations that cannot spent thousands of a dollars per month for enterprise systems loaded with unnecessary features and complexity.

Cons

It isn't possible to nest multiple IVR trees without passing calls to another number within the system.

Review Source

Response from CallCurrent

October 3, 2018

Hey Tyson, we're glad to hear the service has been a help to your business. Keep up the good work!

KB

Katherine B.  
Owner  
Hospitality  
Used the software for: 2+ years

### "The Inn"

October 31, 2018

5.0

No technical issues with MightyCall; and therefore I don’t lose valuable time.

Pros

Privacy of my personal line. There have been no technical problems with MightyCall;and therefore, I don’t lose valuable work time. It was recommended by my web maintenance company.

Cons

No complaints. A text notification might be nice. Overall very happy with the software.

Review Source

Response from CallCurrent

November 8, 2018

Hey Katherine, glad to hear things are going well for your business with MightyCall!

VR

Verified Reviewer  
Job Coach-Ferguson Forward  
  
Used the software for: 1-2 years

### "MightyCall provides us a much needed service to connect with our customers. "

October 30, 2017

4.0

Pros

I like that it is very easy to set up greetings and call forwarding when needed. I also like that I can download and preview voice messages.

Cons

I wished that there was a way to call customers back and have our MC phone number on the caller ID and not my actual number.

Review Source

SB

Sandra B.  
Photographer  
Photography  
Used the software for: 2+ years

### "Great service"

May 25, 2017

5.0

Pros

I get alerts on my cell and don't have to use my personal number for business. This is great because I can also set my business hours and not get calls in the middle of the night.

Cons

Sometimes I don't get alerts of calls that have come in. This is bothersome as I'd like to know who calls immediately in case it's a client.

Review Source

JB

Jamie B.  
Director of Operations  
Consumer Services  
Used the software for: I used a free trial

### "Calls never connected, recording quality subpar, difficult customer service"

December 18, 2020

1.0

Very disappointing. I wanted to it to work vs one of the big competitors but it has cost me business and wasted too much of my time.

Pros

Not much compared to the trouble it was working with the customer support team.

Cons

The web app never alerted to incoming calls despite contacting customer support for help and confirming all setting were correct. Calls forward to my cell also didn't pick up despite the same confirming that all settings were correct. Recording quality for voicemail messages was terrible. Customer service is not knowledgeable and very difficult to work with.

Review Source

Response from CallCurrent

April 12, 2021

Hello Jamie, We're sorry to hear you had so many technical difficulties during your time with MightyCall. We know technical issues can be frustrating, so our customer service team will try to be more understanding and accommodating in the future. Best of luck with your business.

VR

Verified Reviewer  
President/CEO  
Translation and Localization  
Used the software for: Less than 6 months

### "Disappointing"

April 8, 2019

2.0

We are a team of 12 spread over three countries. We got MightyCall so that everyone could have extensions, no matter where they were. We have found the product to be UNRELIABLE (calls dropped, audio cuts out) and the system to be CLUNKY (clients regularly have a hard time getting through, call by name doesn't work well, call by number doesn't work well either). I would NOT recommend Mighty Call. We are looking for a new solution at this time.

Pros

The app is fairly clean. They are fairly good about responding to concerns.

Cons

See review. Glitchy, unreliable, audio is poor.

Review Source

Response from CallCurrent

May 15, 2019

We're sorry to hear your MightyCall experience was lacking. Did you ever get in touch with our technical team to try and sort out what was causing the audio/transmission problems? We'd love to talk more to get in-depth feedback if you're available.

MS

Michael S.  
CEO  
Broadcast Media  
Used the software for: Less than 6 months

### "SANTA TRACKER "

February 6, 2020

5.0

It is very easy to use and they have a great support team and a marketing team. You can email their support team if you have any problems and they give you a 30 day moneyback guarantee. You can also reach their support team by phone.

Pros

It is very easy to use and very easy to set up.

Cons

There is nothing at all that I do not like about it.

Reason for choosing MightyCall

MightyCall was more reasonable but also did the same thing but it came with more features and it was very easy to use and it’s very cheap

Review Source

Response from CallCurrent

February 17, 2020

Hey Michael, we're thrilled you're so happy with the product. Keep your business thriving!

VR

Verified Reviewer  
Principal  
Broadcast Media  
Used the software for: Less than 6 months

### "Terrible Call Quality and Customer Support"

August 15, 2018

1.0

Pros

I like the clean interface and the look of the software dashboard. I liked that they had a promotion for a half price trial period for 3 months.

Cons

The customer support for the software is terrible. I emailed them about questions on the software and it took them 2 weeks to respond, and then the response was very vague. I understand that the company is based in Prague, however, customer service was way below par. I would gone with a competitor's company if I knew that I could not reach customer service in a timely manner.

Review Source

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