# MightyCall Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MightyCall Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/135394/MightyCall --- # MightyCall Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MightyCall ## What is MightyCall? MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. MightyCall has customer support and free live onboarding sessions designed to maximize a system's potential in the shortest amount of time. ## What is MightyCall used for? [Call Center](https://www.capterra.com/call-center-software/)[VoIP](https://www.capterra.com/voip-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 69% Neutral 12% Negative 19% Pros & cons Affordable business communication solution Unreliable phone call experience Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MightyCall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mightycall.com&name=MightyCall) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MightyCall 3.8 (95) VS. [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting Price $25 Per User, Per Month Starting Price $18 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (90) Ease Of Use 4.6 (41) Value For Money 3.9 (82) Value For Money 4.8 (40) Customer Service 3.8 (81) Customer Service 4.9 (40) ## MightyCall alternatives Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,987)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Wildix](https://www.capterra.com/p/218251/Wildix/) [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218251/Wildix/) [View all alternatives](https://www.capterra.com/p/135394/MightyCall/alternatives/) ## Pros and Cons Affordable business communication solution 95% positive reviews out of 22 Most reviewers indicate pricing offers significant savings, unlimited minutes, and accessible plans for various business needs. Unreliable phone call experience 52% negative reviews out of 40 Some users report phone support suffers from call quality issues, missed calls, unreliable connections, and app glitches. Robert V IT Admin, 2 - 10 employees. "You can have 8 phone lines, and you have no idea what phone line a client is calling in on." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 3.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Automatic Call Distribution 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Logging 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Reporting/Analytics 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Alerts/Escalation 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request MightyCall 66 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Highlight specific time marks for annotation and review purposes Measure campaign influence through collection of keyword tracking and revenue sources Voice conversion to text Transfers live calls to other agents Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Schedules callback times Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Manage, store and organize emails within the system or via third-party apps Access names, contact information, and roles of employees in a centralized repository For Cloud-based phone system that sends and receives calls via the internet. A call center that primarily receives calls, typically customer service focused Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Transmit voice and other information digitally A call center that primarily makes calls, typically sales focused Telephone system that allows users to connect internally as well as place and receive external phone calls Organize and manage the accomplishments and development of employees or performance of applications or systems System calls multiple numbers at once and connects the agent to the first number that answers Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Send messages via SMS Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Transcribe voicemail audio messages to written text that is sent over email Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 3.7 (89) 3.7 Based on 89 reviews ## Pricing Value for money 3.9 (82) Free Trial [View pricing plan details](https://www.capterra.com/p/135394/MightyCall/pricing/) Core $25.00 Per User,Per Month It includes: - All advanced telephony features included - Unlimited calling - Unlimited messages - 2 business phone numbers - Integrations and API access Pro $45.00 Per User,Per Month It includes: - All Core features - Supervisor workplace - Live call monitoring - Analytics and reporting - Dedicated account manager Power $65.00 Per User,Per Month It includes: - Everything in Pro, plus: - Preview dialer - Progressive dialer - Dedicated account manager Value for money 3.9 (82) 3.9 Based on 82 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[ X-Cart](https://www.capterra.com/p/33849/X-Cart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (81) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (81) 3.8 Based on 81 reviews ## User reviews Overall rating 3.8 Based on 95 reviews Filter by rating 5(39) 4(27) 3(11) 2(7) 1(11) Mentioned topic Sorted by most recent RV Robert V. IT Admin Information Technology and Services ### "Missing important call center functionality, and poor support" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 October 23, 2024 I’ve been with Mightycall for a couple weeks now and I am not impressed. First of all, they bill themselves as Call Center software, and though they allow you to have many phone lines (and you can “label” them to identify them easily for human readability in their online dashboard), you cannot actually see the phone line or the label for the phone line on incoming calls in many use cases! What I mean by a label is lets say you have a number ending in .9999 to act as a phone line for Technical Support. You have another number ending in .7777 to act as a phone line for Sales. I can give those numbers labels that are “Technical Support” and “Sales”. Or if I handled calls for both Target and Walmart, I could label a phone line "Target" and another phone line could be labeled "Walmart". Though you can see labels for those numbers in a lot of administrative tasks, for actual incoming calls, in most use cases (mobile phone app, softphone desktop app, web browser UI) you CANNOT see what phone line the incoming calls are coming in on or the “label” (Sales or Technical Support). It’s crazy how they don’t have that basic functionality. You can have 8 phone lines, and you have no idea what phone line a client is calling in on. The only functionality regarding labeling that I’ve been able to confirm is for the desktop application and web browser, if the window is MINIMIZED, you will get a windows notification for a few seconds that shows the incoming phone line and label of it being called. But only for a few seconds. If you actually look at the application on your PC, or if the application was already active/had focus when the call comes in, all you see in the UI is the caller ID – no indication of what phone line is being called. You have no idea how to greet the customer or what they’re calling about. So, the only way you know what line is being called on your PC, is if your application is MINIMIZED/NOT ACTIVE, and you only see it for a few seconds. Their support rep confirmed that they do NOT support at all the labeling of the phone line being called on the iOS app. They claimed that it’s on the “To-Do” list, but it’s such a simple thing to do I don’t believe them – why is that not implemented already? The Android application is what I’m trying to use on my phone, but I can’t get it to work properly. Their support sent me a screenshot which they claimed is what the Android app shows when a call comes in and shows the label of the phone line being called, but I’ve never seen that screen myself, and attempts to schedule a training session with their sales team, both via email and their “online calendar booking” are ignored. Even if I book a calendar appointment on their website (“Free White Glove Setup” the site says – yeah right!) they literally don’t even show up to the scheduled Zoom meeting. Totally negligent. And they don’t respond to my manual email request to do a videoconference with someone knowledgeable on how the android app works. Even their support team will fail to respond to your inquiries half the time it seems. They completely ignored my most important support email as my first questions as a new customer, and it wasn’t until I followed up asking “Can I get a reply please” a few days later that they responded finally. Also, with further questions about how can I see what phone line a customer is calling on, a support rep sent me a screenshot supposedly from the desktop app claiming you could see the phone line label for an active call, but when I replied back “My screen doesn’t quite look like that, what do I need to do or where do I go in the dashboard to see what you’ve screenshotted”, they ghosted me. And even their screenshot was showing some tiny weird element on the screen that is completely separate and far away from the "softphone" UI where you actually answer the call. Lack of care with helping customers seems to be MightyCall’s forte. They also don’t let you buy voicemail boxes – if you want more voicemailboxes than you have users, you have to pay for a FULL user to get another voicemail box. So prepare to pay literal multiple hundreds of dollars per year just for an additional voicemail box in that scenario. Also, checking multiple voicemail boxes is pretty strange/convoluted. It does technically work, but it’s weird – I won’t get into the details but let’s just say MightyCall should have a dedicated Voicemail tab or something like that, yet they don't. The only positives I have had with them so far are: 1)Fast number port processing 2)Certain administrative tasks are pretty easy to configure. If they continue at this rate, I don’t think I’ll be staying with them. If they ever get phone line labeling working properly on both iOS and Android apps, AND the desktop application, I’ll update this review. Pros Fast Porting of numbers (faster than what they said to expect), ease of configuration for some administrative settings/tasks Cons You literally cannot see what phone line a customer is calling into in many use cases (mobile app, softphone on PC), sales/support literally ignoring you a significant amount of time, can't buy voicemail boxes as add-ons - only full users $$$ Switched from [Comcast Business VoiceEdge](https://www.capterra.com/p/230309/Comcast-Business/) Expensive, and didn't want to support Comcast anymore Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Salomon S. Ventes Wholesale ### "Logiciel MightyCall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2023 Pros C’est logiciel est un système téléphonique virtuel et sécurisé qui fournit un numéro de téléphone en ligne pour les entreprises Cons Le logiciel burg quand la connexion est allumée Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sarah R. Psychotherapist/Clinic Owner Operator Mental Health Care ### "Small Business/Clinic User Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 30, 2022 My overall experience with MightyCall has been improved by the accessibility of their customer support as well as additional features of the plan. I switched from a different platform and they were able to activate my new plan immediately, creating a seamless transition. Pros This software allows each practitioner in my clinic to tailor their call flows to meet their individual needs. The additional option of adding a second phone number allowed me to branch out and assign a different phone number for a separate clinic that I am able to integrate with my original business. This reduced the need for creating a different user account and made the process very straightforward. It was also included in the cost of my plan, requiring no additional purchase to add a second business line. Cons At times the app will not sync with my wireless earbuds or plug in headphones, and the option to use speaker phone is not always available. Switched from [Nextiva](https://www.capterra.com/p/175788/Nextiva/) Cost, customer service issues, call flow challenges. All of these were addressed by MightyCall. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Charliemagne H. Sales and Customer Service Medical Devices ### "Mighty Call Ease of Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 5, 2022 So far I have been using the software for more than a year now. There are some parts that need more improvement but overall the software is functioning the way it is intended to be which helps me complete my task on a daily basis. Pros What I like most is that I could easily backtrack and listen to all calls using the call recording function and we also received an email on every voice mail that was left on the system it also provides a transcription of the call. Cons The only issue that I experience is where certain calls where the audio is not that good though it only happens once in a while particularly when I am calling the rural area. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Mohamed E. Junior Partner Outsourcing/Offshoring ### "Look no further than Mighty Call if you need a Dialpad replacement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2022 We needed a phone system that could replace Dialpad which was getting more expensive while also having technical issues with call connectivity. Pros The pricing, IVR, and ease of use of Mighty Call made it an instant favorite for our company. Cons It has a bit of a learning curve, and if you're using the software without call forwarding you need to make adjustments in every new user you create in your mighty call account, otherwise its great. Switched from [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Pricing and Reliability Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shari G. Contractor Consumer Services ### "Decent Phone App" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 5, 2021 I did not use it for a long time but not my most memorable software. Good features, just need to be more individually design for multiple users. Pros It was useful for the moving company I worked for to get to their clients easily without having us as reps calling back and forth from our personal numbers. As we worked from home, the company found a cost effective option to have us all able to interact with its clients and prospects directly without much hassle. Cons All text messages and the call logs are in one place. So you and your team members see everyone's interactions and can get their messages accidentally. Not a great software if you're using a lead business where agents can steal prospects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2022 Hey Shari, thanks for the review. Regarding the contact history, we centralized all communications in 1 place because many of our customers had requested that to increase organization. The feature/system hasn't been designed to account for massive enterprises where workers need to account for other people stealing leads. We have changed our pricing model recently to a "per use" plan more in-line with industry norms, so that should help mitigate that kind of problem in the future. Thanks for your time! SC Sadie C. Admin Events Services ### "MIghty Call Calling" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 26, 2021 Pros Ability to answer the phone anywhere on multiple devices Cons Call quality is sometimes not great. Sometime echos or drops call Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2022 Hey Sadie, thank you so much for the review. We're glad the core of the system works to your liking, and regarding call quality, we're always doing what we can to improve it. If any drops happen to you, feel free to let us know so we can investigate why. Thanks! MP Michele P. Office Manager Law Practice ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2021 They have always been so fast in responding and very helpful. Pros This product is very easy to use! I have had great responses with the team when I had questions. They have always been so helpful. The voicemail and dial to each extension is a great feature for our company. Cons There isn't anything that I have found to dislike about this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2022 Hey Michele, thanks so much for taking the time to leave a review, it really helps us out! We're thrilled you enjoy the product and find it easy to use--that's what we're going for! JN Jason N. CEO Retail ### "cost needs to match production of app" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 November 2, 2021 Pros its a great concept everything form the unique way to route calls etc. Cons It is a great concept but for how much it cost it should be alot smoother and a lot less glitchy. Been having alot of issues with calls not coming through also text not being received by clients. There should also be alot more options in the different tabs like text phone calls etc... Cause for one clients can't send pics a really big downfall. Navigation in the app is not very user friendly. When looking up text one text will come up from text but not all text which is weird also if a text is to long I have to send 2 which I don't understand. At the price of $25 month I can see but not at the price of $50 month we pay no not at all is it justified! My honest review app and system needs work! Jason Newman Subvision Inc Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Malea H. CUSTOMER EXPERIENCE MANAGER Photography ### "Great for Streamlining " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 21, 2021 Would give our experience a solid "A" Pros The APP is very easy to manage, the call recording is clear, the text messages come through quickly, and the menu prompts allow for easy communication with our clients Cons There should not be a limit on how long a text message can be..Can't send or receive photos (a HUGE con for our business), the app often freezes. Reasons for choosing MightyCall Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2021 Hey Malea, We're glad to hear you like the system and find it easy to use, as that is a big focus for us. We've been working on enabling picture messages for a while, and hope we can unveil that feature soon enough. [View all Reviews](https://www.capterra.com/p/135394/MightyCall/reviews/) Popular comparisons [Zoom Phone vs MightyCall](https://www.capterra.com/compare/135394-208535/MightyCall-vs-Zoom-Phone) [Aircall vs MightyCall](https://www.capterra.com/compare/135394-184709/MightyCall-vs-Aircall)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)