DirectIQ

DirectIQ

5 / 5 13 reviews

Who Uses This Software?

DirectIQ is an email marketing firm with offices in the US and Europe. We service small to medium size businesses, delivering to them an easy-to-use email marketing solution.


Average Ratings

13 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • DirectIQ
  • www.directiq.com
  • Founded 2008
  • United States

About DirectIQ

With DirectIQ's rich features and intuitive user interface, you can easily load email contacts, pick a template, and send out an email campaign in just minutes. Already helping 10,000+ businesses communicate with their customers, we have the email marketing tools you need to get the job done efficiently. Start your free account today!


DirectIQ Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

DirectIQ Reviews Recently Reviewed!

Great email marketing software

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The Direct IQ software is very easy to use and priced right. They are constantly adding and updating features to stay current. The reporting and targeting features are also great. The compatibility with the G Suite platform is also a plus. I would recommend giving it a try!

User friendly control panel & great customer support!

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: It is easy to use and understand how panel functions. Importing lists, using features like spam doctor and mailbox preview is really helpful. Also they have live support that you can always reach them and ask your questions and get help!

Pros: User friendly, great customer support, possible to find free templates, contact list cleaning service, detailed campaign reports

Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support, and easy to understand reports.

Jun 02, 2015
5/5
Overall

Comments: Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support, and easy to understand reports.

This is Ethan, back again

Feb 25, 2015
5/5
Overall

Comments: Who knows what I was thinking! DirectIQ is heads, shoulders, knees and toes above the competition.

Pros: Too many to list...but I'll start by listing the ability to reply all

Cons: The only con I can think of was my awful 2010 review

Great

Sep 05, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: DirectIQ is simple and effective. Even someone that's technically challenged, like my mom (or even my dog lol), could get the hang of their platform. Loading your email contacts list is simple, customizing their templates is simple, and the campaign reports are very detailed. It's definitely a more user friendly email marketing platform than others I've tried.

I really like it

Sep 05, 2014
5/5
Overall

Comments: This software is simple to use, and I quickly got comfortable with it.

Pros: Easy to load/import email contacts. Also there are nice templates.

Cons: None so far.

great tool

Aug 29, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been really happy with this email marketing service, and I really like the Spam Doctor feature. It essentially offers a diagnostic report, detailing which email clients (e.g. yahoo, Gmail etc.) will analyze my messages as spam, and why... So that I can go back and change my emails around using the advice that there reports offer. This way, I can make sure that I don't waste time sending out emails that will never make it to my clients and potential clients...

The Mailbox preview is also pretty cool, somehow it shows you how your email will look on each and every device that email can be accessed from. For example, I can see how it compares when opened on my iPad vs. my iPhone... Another example, I can see how it will look on Microsoft Outlook (which I use at work), vs. yahoo mail which I use at home. It's a really nice and useful feature to have.

Also, great support team at DirectIQ too, very responsive, caring, and ready to help :)

Awesome Email Service Provider!

Aug 22, 2014
5/5
Overall

Comments: The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs. I love the help center "how to videos." They don't go on forever, but rather, are pretty succinct and to the point. I'm thinking about starting a newsletter, so it's nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need. A really pleasant customer support experience overall. Their 'Email Marketing News' blog is really helpful.

Pros: Really intuitive and easy to use. Good price comparing them to other Email Service Providers

Cons: Couldn't find any so far

My Favorite Email Marketing Tool

Aug 22, 2014
5/5
Overall

Comments: DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in particular, to people that are just beginning to dip there feet into the email marketing waters. I say that because of its simplicity, I don't feel bogged down by the interface, which makes for a much more comfortable experience than I've had with other platforms/sites.

Cool service

Aug 09, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've signed up with other services in the past, but was harassed on the phone and through email by their customer service and account reps which was quite frustrating (they were a lot like that annoying waiter at a restaurant that stops by 15 times to "make sure you're alright" to a point that it bothers and disrupts you).

Though, when I signed up for DirectIQ's free trial, I was surprised and relieved to find that I didn't have to provide my phone number, and that my inbox wasn't fed with emails inquiring about getting me started with a paid version. Rather, they sent me one email when I signed up for the free trial, and then one more a month later that told me my trial was over and asked if I wanted to upgrade - that's it, thank god!

Plus, they're cheaper than other email marketing firms which is great.

5 star email service!

Aug 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs.

I love the help center "how to videos." They don't go on forever, but rather, are pretty succinct and to the point.

I'm thinking about starting a newsletter, so it's nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need... Their description says that they cater to small to medium size businesses, and you can really tell how important it is to them to build and maintain relationships with their customers, just a really pleasant customer support experience overall. And, for someone like me that's just starting out, their 'Email Marketing News' blog is really helpful.

Looking forward to building my contact list and getting my newsletter/email marketing efforts rolling!

Vendor Response

by DirectIQ on August 08, 2014

We try to make everything as simple and effective as possible for our users! ;)

simple and very efficient

Aug 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in particular, to people that are just beginning to dip there feet into the email marketing waters. I say that because of its simplicity, I don't feel bogged down by the interface, which makes for a much more comfortable experience than I've had with other platforms/sites.

Email marketing for SMB that works!

Nov 08, 2010
4/5
Overall

Comments: OK it is a paid email marketing app ( about $100/month) but it is a fully functional solution that caters for all my small business needs. It takes 15 minutes to set-up before you can send your first email blasts. Before jumping on on board you can try a full features version for free.

Pros: user friendly interface Google Apps integration mobile app, iPhine integration good Livechat support detailed reports

Cons: emails tend to make their ways to the spam folder :-(