Who Uses This Software?

We service multi-location companies world-wide with a focus on retail.


Average Ratings

30 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Schoox
  • www.schoox.com
  • Founded 2012
  • United States

About Schoox

Schoox is a social learning platform with very powerful, easy-to-use tools for content and knowledge sharing, course creation and training, collaboration and content monetization. In the era of social media and peer contribution the workforce culture has changed. Traditional learning management solutions cant catch up with the ever-changing landscape. Schoox offers the most powerful modern learning and knowledge management system.


23096

Schoox Features

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • eCommerce
  • eLearning Companies
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • eCommerce
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies

Schoox Reviews Recently Reviewed!


Easy to use, but lots to master

May 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great system as long as you either have a learning direction and philosophy established or are open to whatever the consultant you hire to implement suggests. Not great for those who have a wishy washy learning vision or indecisive team.

Pros: End user interface is clean and easy to navigate through. The mobile app is one of the better LMS mobile apps around. Our employees did their training primarily through the application on their mobile devices. Approximately 85% mobile adoption. A really nice feature is the ability to set parameters around hourly employees and when they can access the system. We have a large hourly workforce and it is nice to be able to restrict access to the learning content to work hours or to be able to give each team member a bucket of paid off hour time to use to learn. This feature alone helped us incentivize growth and development learning while staying compliant with labor laws and finance liked it for budgets. Out of the box reporting was simple and basic, but it had a built in Google analytics connection. We just connected to our Google analytics account and aggregated the data into our BI tools for advanced reporting. Administration was simple and straight forward, but had lots of features that someone truly creative could run with. We ran a our company-wide mentoring program through the system. It also connects with quite a few HRIS systems so our team members where always up to date. I would recommend and use again. Has an excelent content store for easy purchase and download of "filler" content.

Cons: The organizational set up takes a bit to get used to, but once you are it is not overly complex. You mind as well turn off the search bar feature. You have a better chance of asking a magic eight ball where to find specific content. You will not need the search feature if you build your learning content correctly and use smart tagging conventions. E.G bundle content into courses and courses into curriculum, On-boarding, or career development. Our motto became "no content left behind" If its not in a course its not in our system.

We get to say "Yes, we can do that!"

Jun 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: In no particular order:

- Depth of reporting, you can slice and dice information in many different ways directly in the system

- Dynamic 3D reporting structure, we're a large company with a complicated franchise structure and schooX was the only one able to actually replicate our org structure

- Easy to administer from an enterprise perspective. We have about 31,000 users and can support the system with less than 40 hours a week

- Constant development on new features. The schooX developers actively listen to their clients and work to implement features that would make the system better to use.

- Friendly support staff

- Rapid rapid rapid!! creation of courses. As long as you have your content ready to go (be it SCORM, PDF, movie files, PowerPoint presentations, websites, etc.) you can very quickly stitch them into a course with each piece of content serving as a lecture. You can then go into the quizzing engine and create some nice assessments to go along with them.

- The best thing is we get to say to our departments/learners "Yes, we can do that!" when it comes to training. So many times in the past we had to say "No, we can't push training to just this group or have this feature because of X Y Z." With schooX we can find a way to do just about anything.

- Mobile learning is very simple with the schooX app

Cons: Originally when we adopted the system they didn't have all of the enterprise features that we needed such as marking courses complete, merging users, and daily user imports. They have fixed these and continue to implement new features which is good.

Overall: Long story short, we are a large quick-service restaurant chain and were unhappy with our LMS provider and looking for a change. Our old system was archaic, difficult to use, and the reporting wasn't serving our needs. During the search for a new vendor, schooX was the only one that said in their presentation that an LMS should be "elegant" and that really caught our attention because at the time we felt that many providers didn't "get it" that systems should be easy to use for all users.

We've been on schooX for a year now and so far it has been a fantastic system to use. Everything from the technical capabilities to the administrative functions make it a breeze to implement training quickly. From an instructional design perspective it is very easy to push courses out to learners and the built-in assessment engine has allowed us to get away from SCORM which has always been a headache.

Overall the system is also easy to administer and the majority of our questions we receive in tech support are clerical and really have nothing to do with schooX. When we do have an issue though the schooX support team is very responsive and works on resolutions quickly.

Recommendations to other buyers: Do the demo, build some courses, have people take them, and talk to the developers. They're good people - just give it a shot.

Enhances Communication Through Interactive Technology

Jun 13, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Because Schoox utilizes online interaction to keep people connected, there is a benefit to employees as well as leadership. The ability to add content, creating courses applicable to my organization, is an efficient process as well as cost effective. With multiple locations in the US and employees located throughout the world, Schoox allows our employees to communicate and attend online training no matter where they are located. This keeps our teams connected in a way that would otherwise not be possible.

Cons: Keeping track of 'My Schoox' in comparison to my company's academy can sometimes be confusing. I'm confident that as I utilize the online training provided regarding 'how to' use Schoox, this will become easier to navigate.

Overall: Schoox provides a wonderful tool that can be utilized in a variety of ways beginning with improving communication, enhancing employee development, and ensuring compliance with its tracking mechanisms and reporting capabilities. It is a product that adds value from the moment it is utilized, and more importantly, creates new value through the efficiency of technology and the capability of bringing teams together with a common development and communication platform.

Recommendations to other buyers: Take the time to use Schoox in a variety of ways from training and development to an online communication platform. This will help in learning the best and most effective methods for navigating the software. I believe that as employees become more comfortable in utilizing Schoox, this can only improve employee engagement throughout the organization.

Schoox is a terrific quick-start LMS

Jun 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Supports a large variety of course and media types. The mobile apps are really terrific and easy to use. Extremely easy to add and manage users and track their activity. Very easy to add or build courses, exams, etc. Customization of individual academies is also very straightforward. Schoox makes our courseware look good.

Cons: Very little in the way of flaws or complaints. Frankly, the only concern is that Schoox is still a relatively new product, so there is a steady flow of feature introductions. This does not interfere with use - some of the features you might find in more mature products are still under development.

Overall: Our experience with Schoox has been flawless. Schoox provides all the functionality expected in a Learning Management System. It's easy to get started with, and provides the administrative and operational functionality we need. Clients have also commented favorably on its intuitive structure, ease of use and accessibility.

Recommendations to other buyers: The entire Schoox team is very supportive and helpful. If you have a question or want to discuss something, you can actually talk to a person!

Just what we needed.

Jun 13, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use, and diverse. We can choose multiple media types to execute our training materials. Everything from videos, .PDFs, powerpoint, SCORM files for interactive content and more.

Cons: I would like an easier way to update some of our SCORM/interactive media. Other than that though everything is great.

Overall: Our overall experience with Schoox has been great. Very friendly and responsive customer service. Always open to ideas to help us meet our training needs. They have a willingness to be flexible and adapt and change what they're doing to better suite the clients need. That's important.

schoox is an awesome LMS

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
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Comments: I have used schoox in the past when it was still in it's infancy about 6 years ago. The great thing about schoox is that it literally scales with your organization, more importantly as you continue to grow any changes that you feel the LMS should incorporate their staff is willing to incorporate. For example, when I was working with them I suggested that they create deeper down tracking, so instead of just tracking regions and or a group of stores, break it down to individual stores and or even employees. Schoox has many of the functions that more expensive LMS utilize i.e. saba and cornerstone but at a fraction of the price. Furthermore, because they specialize in the restaurant industry their software easily communicated with hot schedules to allow easy integration of your employees.

Pros: Easy to use an integrate, easy support staff to work with, easy platform to use without an LMS admin.

Cons: Many of their services like the KPI *Key Performance Indicator* platform is in beta phase and although they offer such things don't generally offer the usage they promise. They need to test things like this before they offer it to its vendors.

Recommendations to other buyers: If you want to utilize this like with any LMS do your research and see what works for you. All LMS systems are different and you have to see if what they do works with your company culture and needs.

Great way to keep the staff's knowledge updated!

Jun 10, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Automatize the training for standard knowledge like company introduction or specific procedures you need to teach all the time.

Cons: Is difficult to name cons, but i would said that a couple more reports are needed. Anyway you have a complete API to develop the reports yourself, so no big deal.

Overall: This is an excellent tool to keep your staff and clients´ knowledge updated, with video tutorials or a whole course with exams and certifications. In our company, we have develop a series of courses to new recruitment and courses for specific procedures to keep all on the same page. We can keep track ok who attend each course and what grade they earn after having the knowledge.

Recommendations to other buyers: Keep the tool update it, is really worth it !

We love Schoox and the support is amazing!

Aug 25, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Schoox has helped us with consistency in training. I like being able to get training material out to our entire company or certain departments. We can assign courses to individuals or to groups. We are able to track training and compliance courses to assure that our team is completing their courses.

Cons: My least favorite part of Schoox is the hierarchy set up. It is confusing to me and it carries over to the auto-assign rule for courses.

Vendor Response

by Schoox on August 25, 2017

Thank you Shannon!

Awesome LMS, optimized for the restaurant industry

Sep 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Schoox is one of the first systems that utilizes a drag and pull. This makes it easy to move content from your desktop to create courses. They also have a system that measures the KPI to demonstrate how effective your training actually is. Like other systems you can build a quiz internally, they do have a social media element, and a reward system so it's great for millennials and gen z's. I would highly recommend

Cons: Many of their elements are still kinda gimmicky like the KPI metric but regardless it's still cool. You need to look at your needs before you decide if this will work for you.

Top of the Line LMS Solution

Jun 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Form, function and ease of use.

Overall: Schoox has exceeded my expectations on all levels. I am able to deliver training to a few or many with ease.

RSH and SchooX

Jun 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the student dashboard, I can get a snapshot view of student progress to see who may need some extra help.

Cons: The quiz program is a nice way to test basic conceptual understanding, would like to see a way to securely proctor exams that has a way to issue more complex questions than multiple choice, true/false, etc.

Overall: SchooX's platform is very user friendly and the customer service is excellent. Setting up and/or editing courses can be completed with ease!

SchooX is powerful, but can be difficult to use.

Jun 05, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like how easy it is to create tests and the ability to give out awards to top learners. SchooX also connects to HotSchedules nicely, so it's easy for staff to find.

Cons: The biggest thing I dislike about SchooX is the inability to receive notifications when someone completes a course.

Overall: We have the ability to train our team our way on their time.

Innovative Approach To Training Your Team

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this software. I think it's creative and easy to use. Training your team (and keeping them current with trainings) is a lot to handle - too much for many businesses. If you've ever come to the close of a year, only to realize that some of your team members haven't completed their required trainings, you may want to check out Schoox for your business training needs. Plus, it has great mobile features. Schoox helps you keep track of employee training and keeps your team rowing in the same direction.

Cons: Not much in the way of Cons. I really like this software. If your employees aren't tech savvy, or don't have access to a computer, implementation may be more challenging; but this software is most likely to be used in professional settings anyway - so that's not going to be an issue.

We use Schoox for training videos and a library of training documents.

Jul 28, 2016
3/5
Overall

2.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

2.5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It has a lot of features, and really granular control over what is displayed, who can see it, etc. It keeps track of who has done what and how much time they spent doing it - so you can see if someone actually did what they were supposed to do. You can put up "courses" that have videos or other formats, and then quizzes afterwards. It's really a solid way to train staff.

Cons: The cost! It was already a bit expensive, but we really liked the features and couldn't find anything else as good, so we went for it. However they just hiked the prices a huge amount. So now we're going to drop it. Also, while there are a lot of features, the site's navigation is not very intuitive and you will end up hunting for things for a while when you need to do a certain action.

Recommendations to other buyers: I would recommend that you look at other competitors, or even find a way to train with a DIY approach if you are a small enough business for that to be feasible - such as videos on youtube and paper quizzes. There are some free options out there for this type of software, even if they're not quite as nice as Schoox.

Schoox is Awesome!

Jun 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to build hierarchy and permissions.

Easy to upload content and create courses.

Overall: We have had a great experience with Schoox. Their support team helped us launch efficiently and it is easy to navigate for our franchise partners.

Pretty meh. There must be a better alternative.

Jul 10, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It's pretty standard, as far as this sort of software goes. You can see what's been assigned to you that you have to complete, and prove that you've done whatever required courses. It seems simple enough to create a course if you need something custom.

Cons: Course building tools could be improved. They aren't terrible, but there's room for improvement in making it way easier to create courses and record/create course content within the system. I've also been really disappointed in the number, quality, and variety of "outside" courses that we can take. The "professional"/"business" courses seem like something you'd put together in middle school. Very unpolished.

Overall: It's much easier to make sure that everyone does company-mandated trainings/reads memos/etc because you can actually assign courses and track their completion. It's only worth it if you really have people dedicated to company-specific trainings, though.

Amazing software for training

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Schoox has helped our company stay consistent with training. We are able to track training, assign certain things to individuals or a group, etc. It is easy to use and the cost isn't bad at all. I believe there is a free version as well! Adding materials for further training is simple to do. It does not require an administrator.

Cons: Most of the content is for retail/restaurant businesses BUT you are able to use a third party content so it works.

Very easy to use

May 23, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I thought that schoox was Easy to use and had an Appealing look. Schoox was also Easy to set up and allowed us to add our material quickly.

Cons: I needed free text option that was not available. We require this functionality in order to administer our final knowledge checks.

I've used Schoox to help with restaurant training.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that it is easy to pull up over the web or on the app. The quizzes are are fun way to learn more material! It is nice that as managers you can check in to see who has completed what courses.

Cons: My only complaint would be from when I use the app on my phone. A lot of times when I watch a video or scroll through a document it does not say that I completed it 100% unless I turn my phone to the side. This may just be a small glitch on my end. Other than that, no complaints!

best buck for your bang

Jan 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: I"ve used schooxs while working at subway, and I think it's one of the best systems out there. You get to work directly with the founders when you have a concept you want to employ. It's cloud based so it doesn't take up a lot of space and you get unlimited storage. For those organizations that do not have content, schoox has several partners that can design content for you or help you build your own. It's a great platform.

Pros: easy to use cost effective

Cons: not all the content is great for your business they are mostly in the retail restaurant business.

A fantastic new LMS provider.

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Schoox is a compilation of the best features available in any LMS available today, plus more thrown into the affordable package just because they are awesome.

Pros: These guys are new, but have blown our expectations away in terms of functionality, compatibility, and checking all of the "must have" boxes and more. Their software supports all file-types, has an online repository, a killer mobile app, and a strong foundation of hierarchies.

Cons: The interface is complicated at time, with several button presses to get to where you need to go. Although they have 'walk-me' embedded on most pages to mitigate that.

Schoox is a great solution for multisite learning platforms

Apr 26, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: Great to work with

Pros: The ability to set up multiple groups and brand each groud as needed. The built-in social platform is a great addition. I also like to ability to build the exam on the platform.

Cons: Building the course has a learning curve but once you understand it you will be good. I would like to see the addition and a personalized journal for each learner. Integration with Zoom.

eLearning Platform

Jun 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Great product for social eLearning that allows for smooth delivery of employee training, development, and certification from various social platforms

Cons: Some of the social platforms integrate more easily than others however that is to be expected and would happen with almost any product.

Perfect LMS for our company.

May 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: So simple to use, and even easier to get set-up and start using. This the perfect learning management system for our company, as we can have a number of users, which we use so our customers can have access to various training videos.

Cons: The only con I would have is that the pricing is set for small to medium sized businesses, but it is very cost effective, so that should not be a deterrent. They do offer enterprise pricing I beleive for large companies, which we hope to be someday.

Easy to get going, great end user experience.

Jun 12, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No on premise infrastructure required. A great experience through web or mobile. Integrated with our identity management platform (Azure AD).

Well documented API's

Cons: Looking forward to the Azure AD SSO being integrated with the mobile app.

Overall: After reviewing a number of LMS solutions (on premise and cloud) we decided to implement Schoox.

Schoox was east to trial ( a few click to get a pilot running), and simple to upload some sample content.

Schoox were very helpful in moving this trial into production.

it was ok as far as software goes

Apr 14, 2015
4/5
Overall

4.5 / 5
Ease of Use

3 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Comments: it was ok as far as software goes

Pros: ability to use it on mobile devices such as smartphones and tablets

Cons: quick way to provide coursework for our users and see what they accomplished

Recommendations to other buyers: I have no recommendations for there evaluating the software

Great but it has it's problems

Jan 16, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Schoox it's fairly new compared to many of the other systems out there, in fact, many of it's manufacturing practices for it's LMS come from third party partners. This gives it a high level of innovation but at the same time, it allows for too many alpha and beta test situations.

Pros: Easy to use Lots of innovation and ease of use

Cons: Too new of a product

Good system for first time users

Jan 17, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The system utilizes a drag and pulls system, so there's no need for an LMS admin which is a huge plus, they do provide access to third party contributors for content. Most of the content however, is geared toward the hospitality industry so unless you are building your own content or have a different content provider you may struggle there a bit. It has a wide variety of usability including social media elements, virtual classrooms, and gamification. All in all, it's a good system.

Pros: Easy to use Doesn't require an admin.

Cons: Unless you work in hospitality or restaurant the third party content struggles.

Razzle dazzle, less functionality

Jun 21, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Pros: Haven't found it yet. Everything that was easy on the old site is on users separate pages and difficult to navigate through. I should be using this a few times a week and so far can't do most of what I need with it.

Cons: Can't figure out extra features such as reporting and clueless response team. I don't think they even know what interrater reliability is.

Great product

Jan 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Great LMS, easy to use, lots of functions, easy tracking, offers a variety of online courses. Also, there is an app for the cell phone, which is very convenient.

Pros: User-friendly, training tracking

Recommendations to other buyers: Try it out, you'll like it.