# Schoox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Schoox the right Training solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135396/Schoox/reviews

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Schoox

4.3 (78)

[View alternatives](https://www.capterra.com/p/135396/Schoox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 2nd, 2026

# Reviews of Schoox

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

Luke H

Learning and Development ManagerConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It does a good job of storing all of our files for the various courses and a great job of working with our API to communicate with our internal systems and other partnerships we have.“

May 24, 2026

Luke H

Learning and Development ManagerConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I can't say I'm fan of the heavy AI direction they are turning into.“

May 24, 2026

BA

Beauty A

TeacherEducation Management, Self-employedUsed the software for: Less than 6 months.

“Schoox is a robust learning management system that offers great tools for tracking, managing, and delivering training/teaching — but it requires some initial time investment to master the backend.”“

July 7, 2025

AS

Audra S

Owner OperatorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years.

“The system can be slow at times and the filter/organization of information isn't the greatest.“

April 10, 2025

IC

Immaculata C

Executive AssistantE-Learning, 11 - 50 employeesUsed the software for: 6-12 months.

“The course creation tools are straightforward and support a wide range of content types, from PDFs to videos to SCORM files, which makes it simple to build a rich learning experience.“

May 19, 2025

KC

Kyle C

Inventory and OperationsAutomotive, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Course layout changes between publisher of classes is a little frustrating.“

June 6, 2025

SM

Shyam Kumar M

Design for allMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“Schoox.com offers a comprehensive and modern learning management experience that caters especially well to mid-sized and large enterprises with complex organizational needs.“

June 14, 2025

VK

Varun K

Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial.

“The speed of usability was bit slow and want some more features.“

December 23, 2024

## Showing most helpful reviews

Showing 1-25 of 78 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jazmin C.  
Mortgage Notary Signing Agent  
Restaurants  
Used the software for: Less than 6 months

### "Learning Spanish!"

March 26, 2019

5.0

It’s a great experience and I am learning a lot from it

Pros

I can learn Spanish on the go! Just one of the things this app is offering. I can do so much more training for work and helps me get into a college once I’m ready

Cons

Just a little slow.. sometimes it crashes after I log in. But the concept is great.

Review Source

CR

Christian R.  
Salon manager  
Hospitality  
Used the software for: 6-12 months

### "Great education platform"

September 16, 2022

4.0

I was resistant to a new online learning platform but i have grown to appreciate the functionality of Schoox and the ability to universally train employees.

Pros

The fact that everything is accessible on one website and dashboard makes this software easy to use and learn.

Cons

Learning curve was a bit hard but once i played with it for a while it's become second nature. Just make sure you walk employees through the first go.

Review Source

Response from Schoox

September 22, 2022

Christian, we're so happy to hear you've had such a positive experience using Schoox, and especially that you've been able to consolidate all your training websites and tools into one. Appreciate your review and look forward to continuing to support you and your initiatives!

MR

Morgan R.  
Analyst  
Education Management  
Used the software for: 6-12 months

### "Very basic LMS "

May 6, 2025

3.0

Pros

Fairly easy to use, easy to add users, and easy adjust courses, very basic LMS.

Cons

Well it is very VERY basic, there are some common features that other LMS tools have that this one does not. For example, sunsetting courses after new versions had been released.

Switched from

[SumTotal Learn](https://www.capterra.com/p/10001580/SumTotal-Learn/)

The software was very expensive and we were experiencing budget cuts.

Review Source

VR

Verified Reviewer  
Director of Trianing  
Entertainment  
Used the software for: 1-2 years

### "The best by far!"

June 23, 2020

5.0

Schoox has transformed our company's training department. It is great having a system that is very easy to use and cell phone compatible.

Pros

Schoox is a game-changer when it comes to training. It easily integrated with Aloha and HotSchedules making it a must-have for anyone in the F&B, hospitality, or family entertainment industries. I love the many features and new ones that are added all the time. It is intuitive for the end-user and as an administrator, I find the system relatively easy to master. Whenever I do have an issue, the customer support is spot on.

Cons

Very little cons. I wish some of the settings were better defined.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[Wisetail](https://www.capterra.com/p/133879/Wisetail-LMS/)

Reason for choosing Schoox

It really hit all of the wants on our wishlist for an LMS. The price was great, too!

Review Source

SKM

Shyam Kumar M.  
Design for all  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Overall experience with Schoox"

June 14, 2025

5.0

Schoox.com offers a comprehensive and modern learning management experience that caters especially well to mid-sized and large enterprises with complex organizational needs. The platform combines traditional LMS features with talent development tools, allowing organizations to manage training, track skills, and support career growth all in one place. Learners benefit from a user-friendly interface, mobile access, and gamified elements that make the learning.

Pros

It Combines skills development, career pathing in one place. It Reduces the need for multiple HR or L&D tools. It is design for both admins and learners. It has mobile-first experience with offline learning.

Cons

1\. The older version has some issues like have some bugs, crashes sometime. 2. Although a newer version exists, some users are still on the Classic app due to phased rollout or company policies.

Review Source

PW

Paul W.  
Training Manager  
Computer Software  
Used the software for: 1-2 years

### "Too expensive for what you get"

May 16, 2022

3.0

The company I worked for was looking to train and track training for remote workers

Pros

It was easy to deploy and integrate into SharePoint

Cons

For the cost, the software was hard to use and required authoring software

Alternatives considered

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing Schoox

Cost

Switched from

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Separation from the larger company. the new smaller company needed new LMS

Review Source

JG

John G.  
General manager  
Food Production  
Used the software for: 2+ years

### "Schoox an Admin's Best Assest"

July 1, 2025

5.0

My overall experience with Schoox, was great , besides the sign outs everything went smoothly. From assigning tasks to completing and signing off, this is a great application for the workplace.

Pros

I have used both sides of this application, assigning tasks and assignments was a breeze and receiving and understanding the flow of tasks was a breeze.

Cons

Sign on function needs serious work , constant log ins or getting signed out abruptly, these caused a slow down on usage.

Review Source

JM

Jonathan M.  
Counselor one-MHRS  
Human Resources  
Used the software for: Less than 6 months

### "Love to learn"

July 14, 2025

5.0

Overall I feel like the level of training and learning received is the dame for those who are in higher levels. The program has no respect of persons.

Pros

that it focuses on those who want to learn 1st. You could tell because it shows in the progress of those who seek to learn.

Cons

there was nothing that I necessarily did not like. I am utilizing the program accordingly to my advantage to increase skills.

Review Source

Perry G.  
Owner  
Computer Software  
Used the software for: 6-12 months

### "Really Poor Support, Functionality is lacking"

March 6, 2019

2.0

Pros

I am able to log in and use the program pretty easily. Lots of the company i work with has files up there to view and watch.

Cons

They have no support, they push it back to the company level, but then add nothing. There are errors on the website that they don't acknowledge. When I finish a course many times i don't get credit. They can't explain how the leader board works and when I prove there is an error in the listing they blame it on others. They have not responded to several emails about website issues. They are really a poorly run company wiht poor support and even poorer leadership

Review Source

Robson G.  
Architect and 3D modeler  
Architecture & Planning  
Used the software for: I used a free trial

### "Really helps to learn management system"

July 30, 2021

5.0

The software improved my communication with my colleagues.

Pros

It is easy to use and really helpful to manage business charts and information.

Cons

The only thing I don't like is the low popularity of the product.

Review Source

MC

Mark C.  
Field manager  
Retail  
Used the software for: 6-12 months

### "Schoox maybe? "

June 25, 2025

5.0

Fine considering the overall value and cost associated per user. They are a startup company so the pricing is what I would expect

Pros

The ability to use this software to develop at any stage in your companies growth. You can use it for content for a certain certain department or deploy it as a universal training/development platform.

Cons

The support isn’t the best. You will get stuck in a looping if you will that requires someone from their team to step in and correct.

Review Source

AA

Ayana A.  
Shift lead  
Food & Beverages  
Used the software for: 1-2 years

### "Great App Easy to use"

March 31, 2025

5.0

I am overall satisfied with using Schoox

Pros

What I like the most about Schoox is how easy it is to navigate .

Cons

So far I haven’t ran into anything that I do not like about it

Review Source

BM

Brittany M.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Decent Enough"

October 21, 2024

4.0

We use it at work for training. The app doesn't give me reminders or anything. And your progress isn't saved well and you have to start over alot.

Pros

It is easy enough to create trainings and modules. The modules go away when completed.

Cons

The organization and alerts. Modules aren't easy to find sometimes. The navigation sucks.

Review Source

DM

Daniel M.  
Brewery Operations  
Food & Beverages  
Used the software for: 6-12 months

### "Great software but not for the novice."

August 30, 2019

4.0

Schoox has been great for us overall. We have used it primarily for onboarding new hires up to this point, but we will eventually build out more continuing education modules within the system. It definitely took some time to figure out how to use, but the Schoox staff was great and always available. Our initial training with them was a screen share session followed by many phone calls and emails. Anytime we have a question they will always eagerly provide assistance. The HotSchedules integration was a huge selling point for us and has been great.

Pros

Schoox is full of features and functions like tracking and reporting, but the best thing we liked about Schoox is its complexity and ability to grow with us as our company grows. We can make it as small or big as we want it. It also integrates with HotSchedules which was a huge selling point for us.

Cons

When we decided to formalize our training program, I was tasked with the initial build-out. I am by no means a Learning and Development Manager, so I had a hard time figuring out how to use Schoox. We had played around with Talent LMS and I found it to be much simpler for the novice yet not as customizable as Schoox. The final choice to go with Schoox came from us understanding we needed to hire a L&D Manager eventually who would know how to use it better than me, which we did. Now all is well, but be warned this is not likely a software that can be learned casually by a novice.

Reason for choosing Schoox

We chose Schoox for two main reasons. 1) HotSchedules integration was a big selling point. This feature allows you to sync your employees from HotSchedules to your Schoox roster. If you're in a high turnover business (our restaurant employees over half of our employee base), this makes enrollment into Schoox so easy. 2) The depth of what can be done in Schoox is impressive if not a little daunting at times. There are so many features that we haven't even started to touch. Everyday we find some amazing new thing we can do that we never saw before and if you ever want to learn more about it, there are tons of training modules on how to use features within Schoox.

Review Source

LC

Leisa C.  
Vice President, Human Resources  
Government Relations  
Used the software for: 2+ years

### "Enhances Communication Through Interactive Technology"

June 13, 2016

5.0

Schoox provides a wonderful tool that can be utilized in a variety of ways beginning with improving communication, enhancing employee development, and ensuring compliance with its tracking mechanisms and reporting capabilities. It is a product that adds value from the moment it is utilized, and more importantly, creates new value through the efficiency of technology and the capability of bringing teams together with a common development and communication platform.

Pros

Because Schoox utilizes online interaction to keep people connected, there is a benefit to employees as well as leadership. The ability to add content, creating courses applicable to my organization, is an efficient process as well as cost effective. With multiple locations in the US and employees located throughout the world, Schoox allows our employees to communicate and attend online training no matter where they are located. This keeps our teams connected in a way that would otherwise not be possible.

Cons

Keeping track of 'My Schoox' in comparison to my company's academy can sometimes be confusing. I'm confident that as I utilize the online training provided regarding 'how to' use Schoox, this will become easier to navigate.

Review Source

JC

John C.  
Training Manager  
Retail  
Used the software for: Less than 6 months

### "schoox is an awesome LMS"

January 10, 2017

5.0

I have used schoox in the past when it was still in it's infancy about 6 years ago. The great thing about schoox is that it literally scales with your organization, more importantly as you continue to grow any changes that you feel the LMS should incorporate their staff is willing to incorporate. For example, when I was working with them I suggested that they create deeper down tracking, so instead of just tracking regions and or a group of stores, break it down to individual stores and or even employees. Schoox has many of the functions that more expensive LMS utilize i.e. saba and cornerstone but at a fraction of the price. Furthermore, because they specialize in the restaurant industry their software easily communicated with hot schedules to allow easy integration of your employees.

Pros

Easy to use an integrate, easy support staff to work with, easy platform to use without an LMS admin.

Cons

Many of their services like the KPI \*Key Performance Indicator\* platform is in beta phase and although they offer such things don't generally offer the usage they promise. They need to test things like this before they offer it to its vendors.

Review Source

TC

Todd C.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "I use this weekly for networking and my business"

January 7, 2021

5.0

It organizes my learning and gives me a performance metric. This is crucial to continued motivation.

Pros

The functionality of the dashboard continuously improves. The learning tracking organizers completed courses quite well. Downloadable documents are also nice.

Cons

The search feature doesn't seem to be as effective as it should be. That may be a result of the organization I am with, but if this could be improved, I would like the product even more.

Review Source

MH

Mikayla H.  
Shift leader  
Food & Beverages  
Used the software for: 2+ years

### "Easy to use "

September 7, 2022

5.0

Pros

I like that it’s easy to use and navigate to find what your looking for.

Cons

Sometimes it gets a little confusing trying to find the correct courses.

Review Source

Response from Schoox

September 15, 2022

Thanks so much for taking the time to leave a review, Mikayla! We sincerely appreciate it and your feedback.

AO

Angela O.  
Instructor  
Education Management  
Used the software for: 2+ years

### "RSH and SchooX"

June 14, 2016

5.0

SchooX's platform is very user friendly and the customer service is excellent. Setting up and/or editing courses can be completed with ease!

Pros

I love the student dashboard, I can get a snapshot view of student progress to see who may need some extra help.

Cons

The quiz program is a nice way to test basic conceptual understanding, would like to see a way to securely proctor exams that has a way to issue more complex questions than multiple choice, true/false, etc.

Review Source

ES

Elizabeth S.  
Director of Operations  
Hospital & Health Care  
Used the software for: 6-12 months

### "Schoox is Awesome!"

June 10, 2016

5.0

We have had a great experience with Schoox. Their support team helped us launch efficiently and it is easy to navigate for our franchise partners.

Pros

Ability to build hierarchy and permissions. Easy to upload content and create courses.

Review Source

SL

Shannon L.  
Human Resources  
  
Used the software for: Less than 6 months

### "Amazing software for training"

April 24, 2018

5.0

Pros

Schoox has helped our company stay consistent with training. We are able to track training, assign certain things to individuals or a group, etc. It is easy to use and the cost isn't bad at all. I believe there is a free version as well! Adding materials for further training is simple to do. It does not require an administrator.

Cons

Most of the content is for retail/restaurant businesses BUT you are able to use a third party content so it works.

Review Source

CD

Christian D.  
CEO - Founder  
  
Used the software for: Less than 6 months

### "Schoox is a great solution for multisite learning platforms"

April 26, 2018

4.0

Great to work with

Pros

The ability to set up multiple groups and brand each groud as needed. The built-in social platform is a great addition. I also like to ability to build the exam on the platform.

Cons

Building the course has a learning curve but once you understand it you will be good. I would like to see the addition and a personalized journal for each learner. Integration with Zoom.

Review Source

AM

Angel M.  
Gm  
Food & Beverages  
Used the software for: 1-2 years

### "Schoox"

April 9, 2020

5.0

I love schoox to help myself and my crew to learn their jobs better

Pros

Schoox is a great app for any jobs that want to help their crew to learn their job online.watchong videos and little quizzes

Cons

There is nothing wrong with the schoox application online it think it is great for teaching crew about their jobs

Review Source

AR

Andrew R.  
IT Operations Manager  
Retail  
Used the software for: Less than 6 months

### "Easy to get going, great end user experience."

June 12, 2016

4.0

After reviewing a number of LMS solutions (on premise and cloud) we decided to implement Schoox. Schoox was east to trial ( a few click to get a pilot running), and simple to upload some sample content. Schoox were very helpful in moving this trial into production.

Pros

No on premise infrastructure required. A great experience through web or mobile. Integrated with our identity management platform (Azure AD). Well documented API's

Cons

Looking forward to the Azure AD SSO being integrated with the mobile app.

Review Source

DS

Diego S.  
Training manager  
Retail  
Used the software for: Less than 6 months

### "Great but it has it's problems"

January 17, 2017

4.0

Schoox it's fairly new compared to many of the other systems out there, in fact, many of it's manufacturing practices for it's LMS come from third party partners. This gives it a high level of innovation but at the same time, it allows for too many alpha and beta test situations.

Pros

Easy to use Lots of innovation and ease of use

Cons

Too new of a product

Review Source

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