BrightGauge Software

BrightGauge

5 / 5 3 reviews

Who Uses This Software?

BrightGauge is a data platform for the ITSP/MSP industry.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $239.00/month
  • Pricing Details
    Standard Plan
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • BrightGauge Software
  • www.brightgauge.com

About BrightGauge

Combine data from multiple systems into one customizable visual dashboard with 60+ pre made gauges. Starts at $189/month.


Spotlight_media_placeholder

BrightGauge Features

  • Ad hoc Analysis
  • Ad Hoc Reports
  • Budgeting & Forecasting
  • Consolidation / Roll-Up
  • Dashboard
  • Key Performance Indicators
  • Predictive Analytics
  • Qualitative Analysis
  • Quantitative Analysis
  • Scorecarding
  • Strategic Planning
  • Analytics
  • Content Management
  • Dashboard Creation
  • Filtered Views
  • OLAP
  • Relational Display
  • Simulation Models
  • Visual Discovery

BrightGauge Reviews Recently Reviewed!


Capterra-loader

BrightGauge has provided an easy way to design dashboards, reports and scorecards.

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use - it is very simple to create dashboards, reports and scorecards.
Presentation - the appearance of the dashboards and reports is modern.

Cons: There is a Filter option that allows you to create a dashboard and then filter it. For example, we have dashboards that have a filter allow us to look at the same dashboard client by client. Unfortunately, the "filter" option can only be used by users with an "Editor" license. This makes the feature almost useless since we have so many "Viewer" users.

Capterra-loader

The best dashboarding software I have ever worked with.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Exceptionally easy to use. Lots of out of the box examples. Constant improvements that add functionality without cluttering the product or forcing a trade-off of other core functionality. Support is amazing. They truly listen to the customer community when it comes to functionality improvements. Attractive pricing structure.

Cons: I would like a way to do a rotating carousel of some of the dashboards. Would love to see BrightGauge sponsor a raspberry pi distribution that specifically was meant to quickly deploy signage.

Overall: This product has helped us to bring visibility to our operations.

Capterra-loader

Excellent Dashboard for MSPs, Great Support from Customer Service to Onboard

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Beautiful, colorful dashboard, client reports that are customizable and auto-send, and easy access to customer service staff at Brightgauge when we have an issue.

Cons: Because BrightGauge works with the databases of Connectwise and Labtech, it makes the gauge configuration a bit difficult to understand.