Who Uses This Software?

Small, medium and large scale enterprises looking for a high quality customer feedback tool at an affordable price point.


Average Ratings

17 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $17.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Feedback Lite
  • www.feedbacklite.com
  • Founded 2014
  • Australia

About Feedback Lite

Feedback Lite is a fully customizable survey tool for website owners. With Feedback Lite you can add a simple to use feedback tab to your website and begin to survey your website visitors using an array of flexible feedback forms designed to help you and your business learn more about what your customers are really thinking.


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Feedback Lite Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Feedback Lite Reviews Recently Reviewed!


Capterra loader

Light, fast and safe.

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love this application because it weighs much less, so it requires little space on our phone and uses less mobile data than the original version of Facebook, it is quite fast and although the Wi-Fi is slow works perfectly, also you do not need to install messenger to chat.

Cons: For me this software has been a very good alternative so there are very few negative aspects that I can find in it. Perhaps a negative detail would be that sometimes you see the lower quality photos. Perhaps this is due to compressing the photos and thus decreasing the resolution of the images, but this is irrelevant.

Overall: It is great this software with the I can communicate quickly to any part of the world if interruptions, with this application I can solve family or labor issues satisfactorily and in record time thanks to its practicality. I recommend it totally.

Capterra loader

It is an application that fulfills the purpose of using the social network without suffering slownes

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It weighs much less and uses a smaller amount of space in the internal memory of the cell phone, ideal for cell phones that are more limited in space, it is also much faster than the original Facebook, consumes a smaller amount of mobile data, for What our data will last much longer, especially if we have limited Internet plans, is ideal for our use.

Cons: The only thing I do not like about the application is that it does not have the function of transmitting live, what many do daily with the Lite version is not possible.

Overall: It does not stick, it is quite fast and it allows you to publish states and photos even when the Internet is very slow.

Easy and affordable software

Oct 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can use Facebook even if you do not have data, free Facebook is life, I love it so much. Data is expensive nowadays but, Facebook lite bridges the gap between those who can afford data and those who can't.

Cons: Sometimes it takes long time to load hen logging in. e thing of not seeing pictures until you buy data is also irritating when using free facebook.

a secure site to get customer feedback.

Jun 06, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros:

which is a secure page that helps you get a new vision of things, thanks to the criticism of users. which makes the company grow.

Cons: sometimes it is a bit slow for the user, besides having very little publicity, being the number of comments low.

Overall:

There are many benefits, but the first is that it helps improve failures within organizations through the consumer

Capterra loader

It is a fantastic light application and very easy to use.

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love using this application without a doubt it is my favorite I use it every day since it occupies very little space on my mobile phone, it is very useful for me to communicate through Messenger without having to download the App.

Cons: There is very little I could mention about this App, a disadvantage is that when opening photos you have to zoom and double click often does not open as we want, you can not make live videos.

Overall: Facebook lite has been for me a great App that has allowed me to stay connected with my family and friends anywhere we find ourselves without limits.

It is a very interesting application, very light and functional, very efficient

May 31, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Efficient, practical operation, very light which gives it an advantage and includes the messaging option which speeds up the use of Facebook in smartphones and tablets

Cons: Its graphic design leaves much to be desired, it would be good to be improved with soft colors and a more pleasing design to the eye

Simple to use yet feature-rich customer feedback tool

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use customer feedback tool which can be easily customised. Runs extremely quick and has strong reporting capabilities.

Cons: If there was anything that was a con about Feedback Lite, I guess it would be nice if there was paid account management.

Overall: Really helped optimise our new website to assist with enhancing the user interface and ease of which our students could browse the site.

Best data saving feature for Facebook users

Nov 18, 2015
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

5 / 5
Value for Money

Comments: Facebook lite is perhaps the best app if you are short on RAM. It provides almost all the features of Facebook yet at the same time hardly uses any RAM. The real time updates really helps to use it on mobile.

Pros: Small size, less RAM, fast and without lag.

Cons: None as such that I can find but it may be a little more fast in terms of start up time.

Fantastic Tool, Great Support, Unbeatable Price

Jul 28, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros:

- Very easy to use, update and implement

- Incredibly flexible product which doesn't lock you into standard template designs, wording or features

- It just works

- Very affordable, no lock-in contracts

- Suited to large or small enterprise

Cons:

- Just little stuff, nothing major. The guys at Feedback Lite seem to be really listening to incoming feedback and are constantly refining the service. As you would hope, being a customer feedback service.

Overall:

A really great option. I like it because it does all the basics really well, is easy to use, and you really aren't paying for anything you don't need.

It is a friends app to connect and keep up with your social network by saving space of mobile .

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1.It has High resolution.

2.faster and easy to use.

3.less data usage.

4.Saves Battery life.

5.You don't need messenger for messages.

6.Saves memory of mobile phones.

7.It Work on slow internet speed.

Cons: 1.Videos will not play faster on the Facebook Lite

2.It doesn't pre load photos as like Facebook.

3.Installation of this application takes more storage space in mobiles.

May 20, 2016
5/5
Overall

4 / 5
Ease of Use

3 / 5
Customer Support

5 / 5
Value for Money

Collaboration with Dropbox.

Nov 25, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

4 / 5
Value for Money

Comments: It is easier to get applications which are needed by the individual being for business or personal use. It allowed be to get in touch with google doc which has assisted me greatly in learning and collaborating with my team mates.

Pros: Fast and efficient. Easier to communicate with friends despite the distance and share work and knowledge.

Cons: I did not really encounter any cons of as yet.

Feedback Lite

Aug 29, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Feedback lite is a very useful fool that I utilize quite often. My business that I utilize it for isn't that large but it allows me to be able to continue utilize it as my business grows.

Pros: Very useful software

Cons: I currently don't have any cons.

Recommendations to other buyers: I would use this, it is very useful

Jan 26, 2017
4/5
Overall

Nov 29, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Aug 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Jun 23, 2016
3/5
Overall