Who Uses This Software?

Small, medium and large scale enterprises looking for a high quality customer feedback tool at an affordable price point.


Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $17.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Feedback Lite
  • www.feedbacklite.com
  • Founded 2014
  • Australia

About Feedback Lite

Feedback Lite is a fully customizable survey tool for website owners. With Feedback Lite you can add a simple to use feedback tab to your website and begin to survey your website visitors using an array of flexible feedback forms designed to help you and your business learn more about what your customers are really thinking.


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Feedback Lite Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Feedback Lite Reviews Recently Reviewed!

Feedback Lite

Aug 29, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: Feedback lite is a very useful fool that I utilize quite often. My business that I utilize it for isn't that large but it allows me to be able to continue utilize it as my business grows.

Pros: Very useful software

Cons: I currently don't have any cons.

Recommendations to other buyers: I would use this, it is very useful

Collaboration with Dropbox.

Nov 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: It is easier to get applications which are needed by the individual being for business or personal use. It allowed be to get in touch with google doc which has assisted me greatly in learning and collaborating with my team mates.

Pros: Fast and efficient. Easier to communicate with friends despite the distance and share work and knowledge.

Cons: I did not really encounter any cons of as yet.

Best data saving feature for Facebook users

Nov 18, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Facebook lite is perhaps the best app if you are short on RAM. It provides almost all the features of Facebook yet at the same time hardly uses any RAM. The real time updates really helps to use it on mobile.

Pros: Small size, less RAM, fast and without lag.

Cons: None as such that I can find but it may be a little more fast in terms of start up time.

Fantastic Tool, Great Support, Unbeatable Price

Jul 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
- Very easy to use, update and implement
- Incredibly flexible product which doesn't lock you into standard template designs, wording or features
- It just works
- Very affordable, no lock-in contracts
- Suited to large or small enterprise

Cons:
- Just little stuff, nothing major. The guys at Feedback Lite seem to be really listening to incoming feedback and are constantly refining the service. As you would hope, being a customer feedback service.

Overall:
A really great option. I like it because it does all the basics really well, is easy to use, and you really aren't paying for anything you don't need.

Jan 26, 2017
4/5
Overall

Nov 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Aug 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Jun 23, 2016
3/5
Overall

May 20, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support
5 / 5
Value for Money