Who Uses This Software?

Consultants with proprietary assessments and frameworks.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • 9Lenses
  • www.9lenses.com
  • Founded 2011
  • United States

About 9Lenses

Businesses expect better data. Survey platforms, spreadsheets and other manual business diagnostics no longer meet todays digital expectations. To compete in a data-driven environment, consultants must deliver secure propriety digital solutions. 9Lenses is the only diagnostic platform that digitally automates the development, connection, and analytics, of the consulting process. By transforming business diagnostics to the 9Lensess platform, consultants win and deliver more value for clients.


9Lenses Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

9Lenses Reviews Recently Reviewed!

The best solution for conducting digital interviews

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 9Lenses allowed our practice to deploy digital interviews across multiple geographies without the need for expensive integrations. Huge value to our clients who can get immediate insight with minimal investment. Having one tool for digital interviews AND business analysis is a major plus.

Overall: Low cost. Fast implementation. Multiple uses for customer, employee, technical, and business objectives.

This tool is really as good as advertised with a low cost of entry and integrated suite of tools.

Robust service from a great team.

Aug 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Great customer service from the start. The team is exceptionally helpful in working with us to understand our needs and solve problems. Good training to get us set up and running. The reporting and analytics are very flexible and straightforward.

Cons: Before 9Lenses updated the service, the process to publish, test and distribute a survey was a little complex, but they have streamlined it now to solve those issues.

Overall: Very effective and efficient survey management tool, with flexible data output for analysis outside the platform as needed.

A high-powered tool for market research and stakeholder engagement

Aug 15, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 9Lenses is a highly flexible tool for stakeholder data collection.

Their collection tool is on-par with the other leaders in this market, but they lead the pack in customer support and reporting. They have an extraordinary customer support team that can answer questions from both research pros and novices.

Their reporting tools are great for experienced researchers who work with more junior team members: 9Lenses will work with you to develop customized reporting that your team can learn easily. The expert designs, the analysts execute, and the 9Lenses team always helps you along the way.

Cons: The lack of detailed reporting on email delivery, open rates, and clickthrough rates was a source of frustration.