# 9Lenses Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 9Lenses Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more.

Source: https://www.capterra.com/p/135431/9Lenses

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# 

 9Lenses Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

9Lenses

## What is 9Lenses?

9Lenses is an interactive assessment platform that allows marketing & sales teams to identify qualified prospects that convert to larger deals in less time. Interactive assessments are used to engage audiences, identify serious buyers, and enable sales teams to excel by tailoring conversations to the buyer's top needs. Trust & loyalty is built with prospects by sharing personalized insights and recommendations into their business. This value increases conversion rates, win rates, and sales.

## What is 9Lenses used for?

[Lead Generation](https://www.capterra.com/lead-generation-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15000

Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 9Lenses

5.0 (5)

VS.

[4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$15000

Per Year

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (5)

Ease Of Use

4.6 (22,658)

Value For Money

4.4 (5)

Value For Money

4.5 (15,231)

Customer Service

4.6 (5)

Customer Service

4.4 (13,493)

## 9Lenses alternatives

[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (186)](https://www.capterra.com/p/191759/Showell/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135431/9Lenses/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Dashboard

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Landing Pages/Web Forms

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create landing pages or online forms designed to capture new leads and prospects

Lead Capture

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Lead Verification/Validation

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.

Performance Metrics

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

9Lenses 46 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Compare key metrics for the business against prominent players in the industry

Track and interpret campaign performance metrics

Provides a channel for team members to share media files, communicate, and work together

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Store, manage and track all forms in a centralized location

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.

Manage multiple campaigns in one system

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Arrange tasks based on the level of priority or urgency

Tools designed to streamline the process of lead generation and management for sales teams

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Set up connections to third-party platforms to improve business processes

Visually identify direction of development and areas that require attention

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

Get Advice

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Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

4.4 (5)

Basic

$15,000

Per Year

Value for money

4.4 (5)

4.4

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (5)

4.6

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Manisha K.

Human resources Manager

Information Technology and Services

### "9Lenses Is Your All-In-One Tool for Locating Highly-Qualified Leads"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 17, 2023

9Lenses is the best tool for sales and marketing professionals to get qualified leads. Interactive evaluations engage audiences, identify serious buyers, and help sales teams flourish by personalising conversations to buyers' top priorities. Personal insights and recommendations develop trust and loyalty with prospects, increasing conversion rates, win rates, and revenues. I really recommend 9Lenses for sales performance improvement.

Pros

9Lenses, an interactive assessment platform, helps me find qualified prospects that close bigger deals faster. I can adapt conversations to customers' top demands since the interactive evaluations captivate audiences and identify serious buyers.

Cons

The only downside of 9Lenses is that it might take some time to get used to the platform's features and functionalities. However, the platform's customer support team is always available to assist and guide you through any issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mukesh B.

Content Creator

Marketing and Advertising

### "amazing sales booster platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 16, 2023

9Lenses is a sophisticated and easy-to-use assessment platform that helps marketing and sales teams find qualified leads and close bigger deals. Despite its expense and research limits, it is a valuable tool for firms wanting to boost consumer engagement and success.

Pros

9Lenses' detailed customer assessment is a major benefit. Interactive assessments reveal buyer preferences. This lets you personalize sales talks to their needs, improving results. 9Lenses also has an easy-to-use interface for beginners. Speed is another 9Lenses benefit. 9Lenses makes it easy to find qualified prospects and close bigger deals faster. Today's fast-paced world requires this.

Cons

9Lenses lacks the depth of other assessment platforms. 9Lenses can help you get quality leads, but its competitors offer more in-depth analysis. This limits firms that need customized client assessments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JQ

JC Q.

President

Information Technology and Services

### "The best solution for conducting digital interviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2017

Low cost. Fast implementation. Multiple uses for customer, employee, technical, and business objectives. This tool is really as good as advertised with a low cost of entry and integrated suite of tools.

Pros

9Lenses allowed our practice to deploy digital interviews across multiple geographies without the need for expensive integrations. Huge value to our clients who can get immediate insight with minimal investment. Having one tool for digital interviews AND business analysis is a major plus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Marcus S.

Engagement Leader

Management Consulting

### "Robust service from a great team."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2017

Very effective and efficient survey management tool, with flexible data output for analysis outside the platform as needed.

Pros

Great customer service from the start. The team is exceptionally helpful in working with us to understand our needs and solve problems. Good training to get us set up and running. The reporting and analytics are very flexible and straightforward.

Cons

Before 9Lenses updated the service, the process to publish, test and distribute a survey was a little complex, but they have streamlined it now to solve those issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Davin H.

Account Manager

Non-Profit Organization Management

### "A high-powered tool for market research and stakeholder engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 15, 2017

Pros

9Lenses is a highly flexible tool for stakeholder data collection. Their collection tool is on-par with the other leaders in this market, but they lead the pack in customer support and reporting. They have an extraordinary customer support team that can answer questions from both research pros and novices. Their reporting tools are great for experienced researchers who work with more junior team members: 9Lenses will work with you to develop customized reporting that your team can learn easily. The expert designs, the analysts execute, and the 9Lenses team always helps you along the way.

Cons

The lack of detailed reporting on email delivery, open rates, and clickthrough rates was a source of frustration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)