Who Uses This Software?

Abacus is a flexible solution for teams who want to automate expense reporting from start to finish, while tracking multiple expense data points.


Average Ratings

42 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Abacus
  • www.abacus.com/
  • Founded 2013
  • United States

About Abacus

Abacus is a real time expense management solution that uses data and behavior analysis to automate expense creation and approvals. Expenses workflows are optimized to help administrators focus on anomalies and high priority items. Abacus proactively makes recommendations, flags expenses for review, and automatically manages recurring expenses within policy. It is the easiest way for you to reimburse your team, reconcile corporate credit cards, and implement your expense policy.


Abacus Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Abacus Reviews Recently Reviewed!


Abacus as a simple and worthwhile expense tool.

May 03, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Abacus has so many feature, it is practically limitless. We were able to use it to shorten our expense process drastically. Not to mention the fact that the Abacus team is extremely helpful. Their introduction emails answer your questions before you even have a chance to ask them! For us, Abacus was the perfect choice as it offered us both a simple and practical expense platform to start with as well as a technology we will be able to use moving forward and integrate with our accounting software as our sales representatives become more aware of the product. (Which isn't too tough! Its incredibly simple to use!) Pricing is at a great point as well. However, if a user does not submit an expense they will not pay for that month! I would not trust those who offer "free expense software." Those at Abacus are professionals, hands down, no doubt.

Cons: I really have few cons for the software. I think it would be nice to see more instructional videos that we could share with our sales team so that we did not have to explain the software to them. That being said, the software is intuitive and we had few problems helping everyone get up to speed. All in all, there is little to complain about considering how much bang you get for your buck.

Easiest Way to Manage Your Business Transactions

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the Abacus. It's extremely easy to navigate your way throughout the site, and it takes only a few seconds to upload images of your receipt/add a quick description of your expense. I also like that you can create different categories and can require specific fields to be answered. This is extremely useful on the admin side when users are uploading their information for Corporate expenses. It leaves less room for exclusions to me made. This programs took me approximately 30 minutes to learn and I've used it every day since.

Cons: My least favorite thing about this product is just the price, honestly. I feel it is a bit high, but the product is great and the customer service is very helpful, so all in all it's worth the money.

Overall: This software tremendously helps the accounting team at our Firm. It also helps the users who are required to submit corporate expenses. The categories and customization fields allow this product to be extremely useful.

Count your Savings!

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Abacus allows you to streamline and organize your expenses. It enables you to systematize how you refund your employees, execute your expenses and reconcile credit cards.

Cons:

I haven't found anything I don't like about Abacus. This saves time and money and approval and audit processes are faster. This is easy as counting on your fingers!

Overall:

I love that this is quick, and easy. Just take a picture of your receipts and attached the image to your expenses and that is it! Saves time, and shows corporate where they can save money or where too much is spent.

Perfect fit for our small, fast-paced organization

Mar 11, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Abacus is very easy to use, and gets money back into our employees' bank accounts as quickly as possible. We knew we didn't want to keep folks waiting up to a month for their reimbursements, and Abacus has just blown us away. We've gotten expenses submitted and approved in 30 seconds, with direct deposits initiated that night. Each transaction also has the documentation we need for our annual audit since we're a nonprofit. It syncs perfectly with our accounting software (Xero) and our chart of accounts.

Cons: There's absolutely nothing I don't like! I was expecting customer service to be less-than-great, since I work for a small nonprofit organization (read: low revenue for developers) but it's been exceptional.

Recommendations to other buyers: We chose Abacus because it does away with the concept of monthly expense reporting, and prioritizes getting money back to our employees as quickly and easily as possible. Other companies might have different priorities to consider, or might need that structure of a monthly report.

Great software

Dec 21, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This automated our process and allowed us to go completely paperless which was a big deal for our organization!

Very Easy to Use for Employees

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate how easy Abacus makes it for me to submit expenses and how clear the process is. You can quickly see what expenses are pending, what has been approved, and what still need to be approved.

Cons: I wish there was a way to remove categories that are irrelevant to you or your team. I.e. if you are on the accounts team, you should be able to hid the sales categories to make it easier to categorize the expense.

We use Abacus for expense tracking and reimbursement

Jul 02, 2018
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The app is lite (it doesn't take much space) and it seems to do all of the basics from travel to reimbursement management.

Cons: The app struggles with things it claims to do and has some "advanced" things it apparently cannot do. For instance, connecting a credit card says the app will recognize expenditures for approval later, but so far nobody in our office has been able to make that work. It would also be nice to not have so much downloading, saving, then re-uploading to Abacus (regarding receipts) - other apps do this without saving on your personal machine at all.

Capterra loader

Effortless expense tracking and management

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Having come from a huge tech company that had their own proprietary software to submit and reimburse expenses, Abacus is a breath of fresh air. It's unbelievably easy to use and both their website and their mobile app are clean, intuitive and get out of my way.

I don't feel like I'm jumping through hoops or need to go through a bunch of red tape to get expenses reimbursed, and it helps me keep track of when my expenses are approved and reimbursements are being distributed.

It's amazing being able to just take a photo of a receipt right from the app and upload it immediately. Don't need to hold onto receipts or gather scans in another app.

Seriously, this software is so simple. Every company should use it.

Cons: I've had the mobile app crash a few times or just become unresponsive, but this is so inconsistent that I don't really think I've ever been inconvenienced by it.

Work expensing with ease!

Feb 25, 2015
5/5
Overall

4.5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's extremely easy to use. The design is clean and neat, and it goes right to my CFO for fast approval of the items I expense for work.

Cons: I use an iPhone 5S, and for some reason, the little red circle with a 1 on it is always on the app on my home screen. I usually like to have all notifications cleared as they come in, and I can't figure out what the red bubble is for.

Recommendations to other buyers: Make sure your CFO or whoever takes care of financials for your company is on top of things. When my CFO approves expenses right away, the money is in my bank the next day. If it sits over the weekend, it will take longer to approve and end up in your bank account.

Expense System with Easy usage

Feb 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Abacus is a extremely useful expense software with ability to drag images from the platform and also can download images from the phone app.

Cons: The aggregate expense with outstanding amount shall be displayed on home page that will be very helpful for any user.

Easy to Use

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Abacus is great - both online and in their app. It's simple to submit (and approve) expenses to keep your team moving.

Cons: There are random bugs that appear in the mobile version that seem to be easily resolved by restarting.

So far so good!

Oct 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: We have been using this system for about five months now. The website and mobile app are user-friendly, which is the biggest pro. It can also be customized to fit your business structure. Overall, the system has delivered well on most of what it promised.

Cons: I think our only con so far is that the system does not integrate with our accounting software as we were told it would.

Complete recommendation

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: No

Pros: We have used their services once only last year and thoroughly would recommend their customer service

Cons: They are small and may take some time to get assistance. They seem to be always busy which can be both a pro and a con

Best decision we made to handle expense reports

Aug 16, 2014
5/5
Overall

5 / 5
Ease of Use

3.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is just what we needed and were looking for but did not know existed. The Abacus Team is extremely responsive to us and our needs. Abacus has revolutionized the way and the speed with which we are able to handle expense reporting and reimbursement.

Cons: I honestly have no concerns. Any issues that I have had were have taken care of in a timely manner. I do wish they would work out deals with more credit card providers, but I hear that is coming soon.

Recommendations to other buyers: If you are looking for a quick, easy, and accountable way to handle expense reports, this is it!

Easy to use product with a beautiful interface

Apr 03, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I'm currently trailing a handful of different expense related applications, and Abacus appears to be the strongest contestant.

It's intuitive, easy to use, smart!, and powerful. It's very clear that a lot of work went into building this product as the interaction and experience of the app is so simple to use (with little to zero instructions).

One of my favourite features would be the ability to quickly filter expenses and generate exports. Their .PDF export is great as it provides a table breakdown of all the expenses as well as all of the receipt images associated with the expense.

Give it a shot!

Easy to use

Mar 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: The interface is easy to use and expensing on this system is very quick. I use my phone regularly and the biggest benefit is when you can use your phone to upload the expenses on. This makes it relevant and direct, which cuts out paperwork.

Cons: It would be good on the dashboard to see what the expenses have been paid, not just how much has been aggregated.

Easy to get every information in short and simple way

Apr 19, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: UI is good Linked to vast database of clients Advancement is applied Summarized info can be utilized in better way

Cons: Selection of data fields could be more as as per the categories. Here requires more enhanced details of land survey.

Great For large Firms

Oct 11, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This is a great system for large firms. It will handle everything you will need to do. You can cover all needs of the firm with this product.

Pros: The Tech support is very good and very willing to help if you have any kind of issues.

Abacus is very user friendly.

Oct 17, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As an administrator the ability to reconcile is super easy using the system! I haven't really found any one specific thing that I dislike about Abacus.

Excellent and most user friendly Expense Reimbursement platform.

Mar 26, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity and ease of use along with the timeliness of payments.

Cons: There is nothing that I would change about this platform.

Recommendations to other buyers: I have used other platforms that are way complicated with too many bells and whistles that make the whole user experience too complicated.

I am an approving manager

Aug 26, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This is great software to quickly track and approve an employee's expenses. There's no need to write checks anymore.

Cons: I would love to have a simple way to extract all expenses onto an Excel spreadsheet. I currently do this, but it seems that it could be done much easier.

Recommendations to other buyers: It's user-friendly. We currently only have one employee using this software and me approving expenses.

Apr 29, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

5 / 5
Value for Money
Capterra loader

Abacus is Great

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love Abacus. It makes expense reports so easy and I end up just doing it as I am out and about since it is so easy to upload.

Cons: It takes forever for the transactions to pull through from my card so I don't end up using that function which is unfortunate because it is actually pretty helpful.

Overall: I only use it as a user, but it makes the overall expense report process so easy and I spend so much less wasted time attaching and downloading receipts!

Must have for any startup!

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: If you're still using manual expense reporting, then you need to block off an hour today and implement Abacus immediately. It will save you and your team dozens of hours while giving you better insights and controls over your expense policies. Easy setup that takes less than 30 minutes, and an email to your teammates. Do it.

Worked wonders for our organization

Aug 16, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I cannot say enough about how much we love and could not live without Abacus. It has revolutionized the way we handle expense reports and the speed with which we are able to get our employees the money they deserve. A total time-saver for everyone involved.

The customer service has been outstanding, helping answer our questions every step of the way.

It has been a very useful product thus far.

Mar 26, 2015
3/5
Overall

2.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The software does the basics quit well. For instance, the use of the calendar is easy, as well as inputting new cases is simple. (also enjoy how it ties to your phone) Also like the opportunity to import templates from Microsoft Word.

Cons: There needs to be a longer character limit while writing in the cases. There needs to be better saving options while saving Microsoft and any pds. They are limited.

Recommendations to other buyers: Take advantage of the technical support. It is very helpful and reliable.

Amazing product that has made getting expenses paid so much easier!

Aug 22, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use. I was able to pick it up very quickly.

Cons: I haven't had any problems with the product so far. A manager has to invite you to use the app.

Recommendations to other buyers: I am dumb when it comes to technology, and most expense apps are confusing for the end user. Abacus is easier to use than any other product I have used.

Best Expense Software I've Ever Used

May 01, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Abacus is drop-dead easy. Snap a photo of your receipt, input the amount and the vendor, and a description. And you're done. I'm submitting expenses before I get up from the table of the meal that I'm expensing. Super easy for our finance team to review and I have money in my bank account in a few days.

huge fan - abacus has made expense management incredibly easy for us

Apr 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I'm a user, admin, and enormous fan of Abacus.

The product makes it so easy for our people to report/ track their expenses and then of course its insanely easy for me to approve the expenses without having to ask a ton of questions or look through a lot of receipts.

Seamless Integration, Quick Pay-Backs, Easy to use!

Apr 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We recently transitioned from a method of expense filing via Excel Spreadsheets, to using Abacus and I couldn't be happier with the expediency and ease of use of the platform. I definitely would recommend it to any company (regardless of size) with expense reporting and reimbursement needs.

Keeps me organized

Jan 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: It has changed the way we expense things. We used to all have separate cards and it cost us a lot on personal expenses slipping through. With there was an alert system when certain limits were crossed. There probably is.

Startup Gold

Jan 16, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: Having come from a few corporate gigs, and suffering through their frustrating and antiquated expense systems, Abacus was a breath of fresh air. It's very, very easy to use.

Best expense reimbursement tool!

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Abacus makes reimbursement for work-related expenses a breeze. The site is extremely user-friendly and the reimbursements show up in people's banks quickly.

Great tool but not perfect

Mar 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Abacus is an interesting tool and definitely innovates within the space. It has helped many people with its work.

Cons: Although it helps people, the UI can always use some improvement to keep it from being slow. New integrations would also be welcome.

Expenses made easy - for real

May 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: My company used Abacus, and it makes putting in expenses super painless. Literally takes under 1 min from your phone. Solved a huge pain point for our organization.

Abacus Review

Mar 26, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use and straightforward. Also enjoy the design of the interface and its aesthetically pleasing appearance.

Cons: Really nothing. It does everything I need it to, easily. Maybe make the charts section a little more detailed. Looks pretty basic.

Recommendations to other buyers: Follow the directions and click around a bit before submitting a support ticket.

Very easy to use

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I like Abacus because you're using it primarily when you're traveling for work and the ease of use is great during long travel days!

We love Abacus!

Jan 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Abacus has made the expensing process very easy and efficient. We do not have to wait as long to get reimbursed.

Solid expense reporting software

Aug 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to download and get started. Pretty intuitive to submit basic expenses and get refunded quickly.

Cons: Seems like there are excessive required fields but at least it's easy to use so not that big a deal.

Abacus Review

Nov 23, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, very easy to teach employees to use

Cons: Unable to customize export file before downloading to CSV. Not a big deal, but it would be a nice feature to have.

Recommendations to other buyers: Comparing price and features, Abacus definitely came in at the top for us, and they have been a really great choice.

Best Customer Service

Sep 08, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: My complicated issue was solved in minutes!!

great, but a little outdated

Apr 12, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: great software, but seems a little cumbersome. I think the software itself needs a facelift

Pros: tons of information

Cons: seems outdated