# Page 2 | Datadog Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Datadog the right Dashboard solution for you? Explore 360 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews --- Datadog 4.6 (360) [View alternatives](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of Datadog ## Showing most helpful reviews Showing 26-50 of 360 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WYL Wai Yip L. SRE Financial Services Used the software for: 2+ years ### "A Powerful Observability Platform with Premium Pricing" December 18, 2025 4.0 Overall, my experience with Datadog has been very positive. As a senior SRE, I rely on it daily for infrastructure visibility, performance tracking, and incident response. The platform is reliable, feature-rich, and continues to evolve with meaningful improvements. It has helped streamline on-call workflows and reduced mean time to resolution across multiple services. Aside from pricing concerns, it remains one of the most effective observability solutions I’ve worked with. Pros Datadog provides a comprehensive and unified observability platform that has been invaluable for maintaining the reliability of our systems. Its integration ecosystem is exceptional—most services we use can be connected with minimal effort. The dashboards are highly customizable and intuitive, making it easy to visualize key performance metrics. Log management, APM, and infrastructure monitoring work seamlessly together, which significantly improves incident detection and troubleshooting. The alerting capabilities are robust and flexible, enabling precise, noise-free monitoring. Cons The primary downside is the cost. As our environment scales, Datadog becomes increasingly expensive, especially when ingesting large volumes of logs and metrics. Cost management requires constant attention, and certain features can become hard to justify purely from a pricing standpoint. Alternatives considered [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[Papertrail](https://www.capterra.com/p/180057/Papertrail/) Reason for choosing Datadog During our evaluation process, we compared Datadog against Dynatrace, Splunk Enterprise, and Papertrail. Each platform had strengths, but Datadog ultimately provided the most balanced and mature observability solution for our needs. Dynatrace offered strong automatic discovery and topology features, but its learning curve and operational complexity were higher. The platform felt more rigid in how data was presented, whereas Datadog offered greater customization and flexibility in building dashboards, alerts, and workflows—important for an SRE-driven environment. Splunk Enterprise delivered excellent log analytics, but it required substantial infrastructure, tuning, and ongoing management to get the same level of real-time visibility that Datadog provides out of the box. Extending Splunk into full-stack observability required additional modules and overhead, making the operational cost and complexity less appealing. Papertrail was simple and effective for logs, but it lacked the breadth required for modern observability. It wasn’t designed to cover metrics, APM, distributed tracing, user experience monitoring, or Kubernetes-native insights—capabilities that have become essential for our environment. Datadog stood out because it integrates all core observability pillars—metrics, logs, traces, and real-user monitoring—into a single, cohesive platform without requiring separate tooling or significant operational overhead. Its cloud-native integrations, Kubernetes visibility, alerting flexibility, and ease of onboarding helped us accelerate adoption and improve incident response. Although cost remains a consideration, Datadog provided the strongest combination of capability, usability, and ecosystem maturity, making it the best fit for our long-term observability strategy. Switched from [New Relic](https://www.capterra.com/p/118128/New-Relic/) We transitioned from New Relic to Datadog primarily because Datadog offered broader observability coverage and deeper integration capabilities that aligned better with our evolving infrastructure. Datadog’s unified platform for metrics, logs, and APM provided a more cohesive experience compared to New Relic’s more segmented tooling. Additionally, Datadog’s out-of-the-box dashboards, cloud-native integrations, and Kubernetes visibility were significantly more mature, which reduced setup time and improved our ability to troubleshoot issues quickly. The alerting flexibility and correlation features in Datadog also gave us better operational insights, ultimately improving on-call efficiency. While New Relic served us well, Datadog’s ecosystem, extensibility, and end-to-end visibility made it a more effective solution for our SRE workflows. Review Source PG Prateek G. Senior Software Engineer - DBRE Computer Software Used the software for: 1-2 years ### "Datadog APM Database Monitoring is a must have if you're a DBRE" December 17, 2025 5.0 Overall from a DBRE perspective it has hit all the major observability checkpoints that were needed to monitor our databases. Time to respond to a database incident has really improved and we have more visibility into the systems Pros I work in Data Reliability and so far the best thing about Datadog has been its APM feature and the Postgres integration. I have been able to track issues before they could happen and it had been really useful during incidents Cons The recent AI recommendations are sometimes not very useful. When a query is slow obviously the first recommendation would be to add indexes. For some reason the AI recommendation system does not check the indexes before recommending. To an engineer who doesn't have admin privileges to the Database, these recommendations might sound confusing and they would create tickets which gets marked as Won't Do Switched from [pganalyze](https://www.capterra.com/p/248135/pganalyze/) We took a survey on used features from pganalyze and realized DBM had similar offering at similar prices. We did a trial with 5 instances and found it useful. Later we implemented it across 40 RDS instances and seen the value within organization Review Source YK Yury K. CTO Information Technology and Services Used the software for: 2+ years ### "Still the best, but can be better" December 17, 2025 4.0 Overall, my experience with Datadog has been positive. The platform is stable, powerful, and easy to work with on a daily basis. At the same time, it feels like some areas could be more polished, particularly performance, issue-resolution speed, and deeper OpenTelemetry support. Despite these shortcomings, Datadog remains one of the strongest monitoring solutions available. Pros Datadog offers a very clean, intuitive, and well-designed user experience that makes working with dashboards, metrics, and logs significantly easier. Its UX stands out and helps streamline daily monitoring tasks. Cons The biggest drawback is the relatively slow pace at which issues are addressed, along with the incomplete and sometimes inconsistent implementation of OpenTelemetry compatibility. This is especially noticeable with features such as handling “resources” in APM. Faster improvements in this area would be greatly appreciated. Alternatives considered [Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/) Reason for choosing Datadog To minimize maintenance work for devops team Review Source TW Tobias W. IT Admin Information Technology and Services Used the software for: 1-2 years ### "Looking for a good one stop shop? Go for Datadog" December 17, 2025 4.0 If you want a solid solution, with constant updates and you have the budget for your all in one Observability platform, go they way with Datadog. You won’t regret it Pros The wide range of services and excellent customer care from customer succes. If you compare it to other competitors, Datadog offers a better one stop show and one single pane of glass Cons The pricing is quite steep compared to competitors. It’s diffidently not the most cheap product in terms of pricing. Alternatives considered [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) Reason for choosing Datadog Single plane of glass. No switching between tabs all visible from one perspective and broad range of integrations. Switched from [PRTG Enterprise Monitor](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/)[Microsoft Azure](https://www.capterra.com/p/16365/Azure/) To get a single plane of glass from multi vendors instead of multiple Observability solutions. Review Source Brennan G. System Admin I Insurance Used the software for: 1-2 years ### "Powerful Insights, But Costly" May 5, 2026 5.0 Datadog has been dependable and easy to work with. It gives clear, real‑time insight into systems, and once dashboards and alerts are set up, it makes monitoring and troubleshooting much smoother. Pros Datadog gives clear, real‑time visibility into systems and apps. Dashboards are easy to read, alerts are fast, and it pulls everything into one place so issues are easier to spot and fix. Cons It can get expensive as you add more features and data. Some dashboards take extra tuning to get right, and the amount of metrics can feel overwhelming at times. Review Source OL Omri L. Senior devops engineer Entertainment Used the software for: 2+ years ### "Senior devops engineer" December 17, 2025 5.0 Pros new features, especially around infra, ability to connect infra and apps, \[sensitive content hidden\] client success meetings Cons some areas are too vague, no reply on issues like metric rate changes by time window, custom metrics insights, APM changes, pricing structure. All of these make some features unusable and some areas unpredictable Review Source EP Estella P. Sr system engineer Health, Wellness and Fitness Used the software for: 1-2 years ### "IT prespective of Datadog " September 17, 2025 4.0 overal i am impressed, it intergeates well with our other tools, slack Jira ect for notifications. Easiely set up with minimal experience if you are okay to read a few guides Pros I use specifically for the page iut function to monitor our server stack. Our engineering team uses it pretty robustly for other services. Its easy to set up monitors exactly how you need them and the built in page out software replaced our requirment for a secondary software for on call rotations Cons Can get a bit messy if you dont implement teams well in the beginning i find the filtering a bit convoluted as well but might be my own issues Switched from [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) intergated oncall schedules within datadog wliminated the need for oagerduty Review Source VS Vaibhav S. Monitoring DevOps Engineer Oil & Energy Used the software for: 2+ years ### "Datadog the one stop shop for all observability needs" December 18, 2025 5.0 Datadog is our strategic Observability platform which is perceived well within the entire organization. We find Datadog always staying ahead of other platforms for tech adoption and building observability around it. Pros I find Datadog's Observability offering quite comprehensive. It's like our 1-stop shop for all monitoring needs and has helped us get rid of other tools as most could be done here effectively. The ease of use and friendly UI, tagging and integrations all add to reason of having it as your preferred tool. Cons There is lot of products renaming and navigation updates that always keep going on with the platform. Sometimes the products are made GA without 100% diligence about bugs and usability. Billing & Usage although transparent, can sometimes be difficult to understand. Review Source CM Claudio M. CISO Financial Services Used the software for: 6-12 months ### "Financial Application Data Analysis" December 17, 2025 5.0 All the experience from installing/configuring to using was smooth. Great job on the tech side regarding the setup process. Pros Application real time visibility with APM and relate this with infrastructure monitoring. For me was amazing to have multiple organizations to split our different products. Cons Dashboards predesign. Will be great if Datadog provides dashboard template for different uses cases. Switched from [Prometheus](https://www.capterra.com/p/235335/Prometheus/) We used prometheus/alert manager/grafana for infrastructure monitoring. Review Source KL Kye L. SRE Broadcast Media Used the software for: 2+ years ### "Datadog Pros and Cons from an SRE at MLB" December 17, 2025 4.0 Pros The wide array of features that Datadog offers, allowing for a truly comprehensive observability suite. Cons I think that sometimes the breadth of Datadog's offerings is achieved at expense of depth - I often find that new features come out (even from what seems like the same product/team) before issues with older features are fully addressed or before requests for what seem like simple, core functionality additions are addressed. Switched from [Circonus](https://www.capterra.com/p/141239/Circonus/) We self-managed much of our observability footprint - Datadog lightens that load immensely. Review Source EA Elgiz A. Software Engineer Financial Services Used the software for: 1-2 years ### "Easy to work with, reliable solution for log management" December 9, 2025 5.0 Pros This app is actually a lifesaver. We are able to use it as developers in my company to track down each step of the user journey through our system. It is up and working most of the time, with pretty much all the tools needed within to search and find whatever. Cons The cost is probably the most con, however considering how much it helps it seriously is worth considering and getting most of the time. Review Source CB Charles B. Service Delivery Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Overall Satisfied" December 22, 2025 5.0 Overall, I am beyond pleased with the product and look forward to leveraging it even further in 2026. Pros The APM feature and being able to accurately identify issues within the stack along with the synthetics. Cons The cost. The ability to actually drilldown and get detailed usage metrics. Nothing else really an issue. Switched from [AppDynamics](https://www.capterra.com/p/226975/AppDynamics/) Better visibility and APM options to monitor the environment. Review Source CC Chris C. Head of Infrastructure and Security Financial Services Used the software for: 2+ years ### "Review from a long time Datadog user" December 17, 2025 5.0 We love Datadog and it is good to see the product continue to evolve, even after being on the market for over a decade. Pros Usability - definitely one of the best, super intuitive Performance - fast Features - seeing all data in one place and the ability to slice and dice Cons Price - cost of Datadog can get out of control if you don't manage it carefully. Review your usage every month is a must. Review Source TG Tushar G. Software developer Health, Wellness and Fitness Used the software for: 1-2 years ### "Real working experience with datadog" December 27, 2025 5.0 It has been great experience using datadog as it provide all the features and tools needed for observability and monitoring in one platform. Pros Slo feature which helped us to show our client how reliable our services are and helped us crack deal. Integration with open telemetry which helped us look into different issues of our pipeline and helped us in monitoring and observability. Cons Sometime there is a lag on custom metric summary and volume page which can be improved otherwise it is a great and detailed experience. Review Source VT Vinay T. Cloud Engineer Financial Services Used the software for: 2+ years ### "Observability review" December 17, 2025 5.0 Pros Showing Observability and log metrics for our EC2 and EKS Deployments on AWS. Really helps well for debugging Cons Cost and Unpredictable Pricing, Cost and Unpredictable Pricing, Alert Fatigue and Limited Alerting Flexibility Review Source ES Elias S. Marketing Coordinator Financial Services Used the software for: 1-2 years ### "A really powerful option for insightful dashboards" September 9, 2025 5.0 Pros I like the ability to create very insightful dashboards, have very good control of logs, have lots of documentation and good customer support to understand the app. Also, I know my data is secure and provides great value for money. Cons I feel like the learning curve versus other apps may be higher. I think Datadog is for more experienced data analysts that want more power to create insightful dashboards. Review Source VR Verified Reviewer IT Manager Information Technology and Services Used the software for: 2+ years ### "DataDoggie for the win" August 25, 2025 5.0 I have used DataDog since 2017, as and administrator and as a user. I was also forced to switch for DD to NR by mgmt. Pros I really like DataDog for all it can do in regards to monitoring. I have used other products like New Relic and DD is easier and more straightforward. Cons Datadog is pretty expensive so I guess the price. I really like everything else about DataDog!!!!!!! Review Source MG Monica G. Cloud Engineer Telecommunications Used the software for: 2+ years ### "Plenty of integrations. Works well with AWS. Reduces noise. Could improve DB monitor." March 13, 2025 4.0 Overall, I would recommend DataDog to others, especially if they use AWS. Installation is pretty flexible. I wish pricing was lower and more transparent. I would like to see improvements in their database monitoring module. Pros The infrastructure monitoring is great. Datadog was one of the only vendors that could handle and mute AWS EC2s as they scale in and out. Compared to other vendors I would get extra alert noise. I do like all the integrations. There are a ton of integrations. I love the traces explorer and service map. It is really easy to figure out which service is causing an issue. Cons I wish there were more price transparency. I think a pricing calculator would help. I wish the CI visibility feature supported more CI/CD tools. Setting up the APM monitoring/traces is a little tricky with AWS ECS. I wish DataDog's database monitoring supported explain plans for MySql prepared statements. Switched from [Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/) Cloudwatch was too noisy and too clunky. Dashboards are terrible. CloudWatch is pricey too. Review Source TB Tamer B. ProdOps Engineer Retail Used the software for: 2+ years ### "Great tool to monitor our infrastructure " April 25, 2025 5.0 My experience was good, Datadog is leading in this industry, and I hope they will get better syntactic monitoring Pros The dashboards and monitoring were very good. The ease of use was the best thing about Datadog. Cons The agent on the Linux server was stopping suddenly, so we had to SSH to the server and restart the service to have the monitor working. Alternatives considered [Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/) Reason for choosing Datadog Cheaper than Datadog, and Prometheus might have better control. Review Source AS Adewale S. HIO Health, Wellness and Fitness Used the software for: 1-2 years ### "Security is primary" February 9, 2026 5.0 Overall, datadog has been a high level security structure for our entire system. Fixing bugs could help greatly. Pros Datadog does what it says. Our team members do not have to worry anymore about data incidence response. This makes reporting seemless. Accessing realtime response prompts are now easy and analysis has been greatly improved. We get the required support needed from the datadog team. Cons Im not sure about datadog ability to immediately update response report when i switch online from offline time, except incases where i have to relog in. I understand this helps with data security. Review Source SM Sayali M. Devops Lead Computer Software Used the software for: 1-2 years ### "Datadog for observability: Cloud, Frontend and CICD" December 22, 2025 5.0 Experience is good. I have various dashboards designed with Datadog. I am using RUM and CI Visibility as well. Pros Datadog intregtations with several platforms. Simplicity how metrics can be collected and visualized in Datadog. Cons I visualize AWS metrics in Datadog. Sometimes I see differences in the data represented on Datadog vs Cloudwatch metrics. Still have not understood the gap. Review Source TT Tyler T. Systems Engineer Legal Services Used the software for: 6-12 months ### "First time Datadog users with growing pains" January 14, 2025 4.0 Overall my experience has been good, but I would like better product support for the various use cases my organization has and an easier more competitive billing structure is needed. Pros Easy of use and integrations make Datadog very compelling. I am also a big fan of the out of the box dashboards and views that help out teams provide value quickly to the products they support. Cons Sometimes that ease of use can be too much of a crutch. I find that creating useful monitors and queries is challenging because I am not allowed access to more advanced features or search criteria I am not aware of. The cost of using Datadog and the numerous areas of billing has really been a big struggle. Not having a set price for using Datadog, the constant increase with new, on-demand services and understanding all the categories I can be charged for is becoming a huge pain point in my organization Alternatives considered [Coralogix](https://www.capterra.com/p/173570/Coralogix/)[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/)[Honeycomb](https://www.capterra.com/p/198473/Honeycomb/) Reason for choosing Datadog The rich set of features and out of the box integrations as well as dashboards and views available we very compelling. Switched from [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[Splunk On-Call](https://www.capterra.com/p/139957/VictorOps/) Splunk was also getting expensive and we did not like the approach to centralized observability they were bringing to the table. Review Source MWK Md Wasim K. Software Developer Computer Software Used the software for: 2+ years ### "Reliable Monitoring for Backend Systems" December 17, 2024 4.0 Datadog has made backend monitoring and debugging much smoother for me. The ability to correlate logs, traces, and metrics in one place helps speed up root cause analysis. While there’s a bit of a learning curve initially, once set up, it becomes an essential part of the workflow. Pros As a backend developer, I find Datadog extremely useful for monitoring logs, metrics, and traces in real time. It integrates well with most tools and services we use, making it easy to identify bottlenecks or errors. The dashboards are highly customizable, which helps with specific backend performance tracking. Cons The pricing becomes expensive as usage scales, especially for log ingestion. Some of the advanced configurations, like setting up alerts for specific backend metrics, can take some time to figure out. Review Source VP Venelin P. Co-founder Information Technology and Services Used the software for: 1-2 years ### "Satisfied Customer " December 15, 2024 5.0 We leveraged this tool to monitor a complex infrastructure, including EC2 instances, Redis, ElasticSearch, MariaDB, PHP, VueJS-based web applications, Socket connections, and other critical components. It's robust features and capabilities allowed us to gain valuable insights into our system's performance. Using the option to add custom metrics opened new way of monitoring our project. Pros Simple onboarding and unified metrics. Easily track both frontend and backend performance in one place, accelerating issue resolution and optimization. There flexible pricing models, including session sampling, make the solution ideal for projects of all sizes. Cons While the mobile app is convenient, its functionality is somewhat limited compared to the full desktop version. Alternatives considered [Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)[New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing Datadog Datadog provided more suitable features for our project in terms of socketIO monitoring. Review Source SK Surendhar K. Senior DevOps Engineer Financial Services Used the software for: 2+ years ### "Powerful Observability with a Price" April 10, 2025 5.0 Pros Unified view of metrics, logs, and traces 400+ integrations (AWS, Azure, etc.) Real-time monitoring and alerting Customizable, user-friendly dashboards Cons Expensive at scale, complex pricing Steep learning curve for beginners Mixed reviews on customer support Limited network hardware monitoring Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.