# Page 3 | Datadog Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Datadog the right Dashboard solution for you? Explore 360 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews --- Datadog 4.6 (360) [View alternatives](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 3 - Reviews of Datadog ## Showing most helpful reviews Showing 51-75 of 360 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Ally M. Sr Eng Manager Marketing and Advertising Used the software for: 2+ years ### "Not perfect, but you can get used to the quirks" June 23, 2025 4.0 Overall pretty good once you get used to its quirks. It's not a perfect solution but probably the closest one out right now. Pros I like the usability and the flexibility of the monitors. I have made a number in the GUI and terraform. Cons I don't like that I have to go into the edit page to see the view I want to see. It feels like it should be easier to see a time chart of the monitor. Review Source Keith O. Owner Computer Hardware Used the software for: Less than 6 months ### "Good but needs some important improvements" July 24, 2025 5.0 Easy set up in about an 3 hours with importing everything. Customer service wasn't very knowledgeable about the software. Pros It is an amazing software with good security, set up, value for the money, and monitoring. Would recommend highly. Cons Customer service is a key and they need to upgrade their service department. Log management needs work. Review Source HY Henry Y. Sr. DevOps Engineer Biotechnology Used the software for: 2+ years ### "Best Single Pane of Glass Monitoring Solution" December 16, 2024 5.0 Overall, I like DataDog a lot. It beats the various disparate monitoring products we were using before. Pros APM and single pain of glass. This makes it easy to get host metrics for resource utilization and an easy traceback for exceptions. Cons Searching logs is not as intuitive as I would like. Text search doesn't work when logs are sent as JSON. Simple grep would make things easier. Alternatives considered [New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing Datadog I prefered the interace of DataDog over New Relic Switched from [Sentry](https://www.capterra.com/p/166136/Sentry/)[SignalFx](https://www.capterra.com/p/148215/SignalFx/)[Papertrail](https://www.capterra.com/p/180057/Papertrail/) single pane of glass. increased capabiilities of datadog, like APM Review Source YB Yves B. Principal SRE Computer Software Used the software for: 2+ years ### "Go-to Observability+ Platform" December 16, 2024 5.0 See pros and cons. My experience is mostly great. My go-to tool given the funds are there. Just be aware that support is lacking. I would love to see this improve and it would help us greatly if we were able to reliably get good help. Pros Ease of use, extensive features, intuitive design. By far the easiest observability platform I've ever used while also being the most feature dense. Impressive, and improving faster than I can even keep up. Cons Datadog support leaves much to be desired. They tend to be extremely dismissive, often trying to close the ticket as quickly as they can without offering any help. You really need to ask for escalations or hop on a call to get legitimate help the majority of the time. There is a long-running inside joke at our company that any bug we find will only get the response "ok, we can put in a feature request"... Switched from [Opsview Enterprise](https://www.capterra.com/p/130129/Opsview-Enterprise/) Opsview was an absolute nightmare and we needed something better Review Source TS Tamil S. Cloud Engineer Computer Software Used the software for: 2+ years ### "Datadog review " January 31, 2025 4.0 It's one of the powerful tool in the market for application monitoring and production monitoring. Pros Dashboard creation is one my favourite thing in Datadog. Cons Alerts configuration and customisation of alerts with different features like including html ,css, urls Switched from [Elastic Stack](https://www.capterra.com/p/149304/Elasticsearch/) Due to internal cost cut in the organisation. Review Source Bryan J. Computer Repair Accounting Used the software for: Less than 6 months ### "Datadog Review" January 14, 2026 5.0 My experience with Datadog was very good overall, I loved the high workloads and the fast changing environment. Pros Datadog is widely reviewed as a powerful platform with some of the best integrations in it. The software has a sheer number of features. Cons I hardly cared for it that much because it was very pricing with its structure. Integrations are easy, but configuration can require alot of work at the same time. Review Source SB Swaibu B. Devops Information Technology and Services Used the software for: 2+ years ### "Powerful Monitoring with a Steep Learning Curve and High Costs" March 6, 2025 5.0 Datadog provides powerful monitoring and observability with extensive integrations, but its pricing and complexity can challenge larger deployments. Pros Its comprehensive monitoring, real-time insights, and seamless integrations with various services. Cons Its pricing can be high, especially at scale, and the UI can feel overwhelming for new users. Review Source VR Verified Reviewer engineering manager Program Development Used the software for: 2+ years ### "Nice but Expensive " December 30, 2024 4.0 Datadog is a really nice tool, you can implement it so easy the support is great but like I said pricing is really high Pros It is so easy to implement a monitoring stack including logging, tracing, metrics, and logs Cons pricing is so high, you need a lot of money to have datadog in all your services Review Source HK Hieu K. Software engineer Automotive Used the software for: 6-12 months ### "I love DD, it helps my work a lot" February 27, 2026 5.0 Pros Very intuitive UI UX to use Suitable for people who are less tech savvy Data is very up to date and easy to find Cons Documentation seems not too easy to find and use Document is sometimes outdated and cluttered also :( Review Source SR Syed R. Lead QA Engineer Transportation/Trucking/Railroad Used the software for: 2+ years ### "Lead QA Engineer" December 16, 2024 5.0 Very positive. I think it's the market leader in visibility and observability. I am saying this having worked with Splunk, Grafana and other similar products. Pros Intuitive UI, and feature packed. Setting up dashboards has been a breeze. Most recently I set up several Synthetic tests for my organization and I was pleasantly surprised with its capabilities. Great documentation to support various features overall. Cons My organization has complained about cost of the product. Switched from [Sumo](https://www.capterra.com/p/175695/Sumo/)[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) Corporate decision. I was not involved with it, but I am glad the decision was made. Review Source AH Amit H. Technology Support Engineer. Information Technology and Services Used the software for: 1-2 years ### "Awesome one stop solution - Datadog" December 16, 2024 5.0 We enjoy working with it, and we are impressed by its performance, customization options, stability, efficiency, security, Functionality, Modularity. Pros Datadog is an excellent tool for monitoring real-time application errors, information, warning logs, and overall infrastructure to ensure performance and reliability. It is a fully stable application. We enjoy working with it, and we are impressed by its performance. There is no slowness at all, and there is zero downtime. It is a one-shot tool that provides a complete solution to all your requirements with the best customization capability. Cons A few improvements are expected: the UI should be more user-friendly, and a help menu with "How to customize easily" should be added for those using it for the first time. No data visualization. Switched from [Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/) For better options, more flexibility and reliability. Review Source DM Drew M. Senior Architect Real Estate Used the software for: 2+ years ### "Great but expensive observability suite" December 16, 2024 4.0 Overall, after some ups and downs, they've been a good partner. Their tool is extremely powerful, and enables a lot of excellent practices around observability, but you have to pay for it. Pros End-to-end observability, great search and analytics capability Cons Can be expensive, especially at scale. They also introduce new features for free but then charge you later. Switched from [Lightstep](https://www.capterra.com/p/253165/Lightstep/) Lightstep wasn't very useful, and required custom coding to use correctly. Review Source WM Will M. COO Broadcast Media Used the software for: 1-2 years ### "Data dog is good for monitoring uptime " May 2, 2025 4.0 Pros You can set up automatic monitors for different IP addresses, web hooks and URLs. Cons White label branding and frequent automatic monitoring is quite expensive and not included on the free plan. Switched from [Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/) Uptimerobot began to go downhill after its paid plan was introduced and my team was looking for a budget friendly option. Review Source RA Rodrigo A. Software Engineer Computer Software Used the software for: 2+ years ### "Satisfied with Datadog" December 16, 2024 5.0 Most definitely positive. Datadog replaced New Relic for me several years ago now and I look forward to keep using it in all my future projects. Pros It's very complete and supports all kinds of observability tools. The UI is friendly and uniform Cons I can't customize the left hand side menu and hide features that I never need. Switched from [New Relic](https://www.capterra.com/p/118128/New-Relic/) Datadog, by 2020, was much more feature-rich and slick Review Source PD Peter D. Site Reliability Engineer Real Estate Used the software for: 2+ years ### "Effective Monitoring Solution" December 16, 2024 4.0 Overall, Datadog gets the job done. Through APM, tracing, infrastucture metrics and log explorer, I’m able to triage my incidents effectively. The Watchdog product is also super convenient. Its able to general catch issues/changes that may impact your business. Its very useful especially when/if you’re missing some alerts that were not accounted for. Pros The UI and UX is intuitive for the most part. Cons Depending on the product being used, UI can be alittle overwhelming and complex. Alternatives considered [New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing Datadog At the time, cost reduction and we ended up getting more value from it. Review Source MD Melanie D. Regional Director Computer Software Used the software for: 1-2 years ### "Highly customisable tool that syncs well into our tech stack" July 14, 2025 5.0 Pros It syncs well with other tools and gives us great overall visibility for monitoring the various challenges across different platforms. Cons The tool does have a fairly steep learning curve and fully benefiting from its vast array of features can feel daunting and time consuming, but overall is worth the effort. Review Source WM Will M. Manager Computer Networking Used the software for: 1-2 years ### "Great just Great" March 20, 2026 5.0 Overall, my experience with Datadog has been very positive. It provides a comprehensive observability platform that brings together metrics, logs, and traces in a cohesive way, making it easier to monitor and troubleshoot systems. The interface is powerful and flexible, allowing for deep insights into application performance and infrastructure health. While there is a learning curve and costs can grow quickly, the value it delivers in terms of visibility and efficiency is significant. It has become an essential tool for maintaining reliability in complex environments, helping teams detect and resolve issues faster with greater confidence. Pros What I like most about Datadog right now is how seamlessly it brings everything together—metrics, logs, traces, and security—into a single, unified platform. It makes troubleshooting faster because you can move from a high-level view down to granular details without switching tools. The dashboards are highly customizable and visually clear, which helps both technical and non-technical teams stay aligned. I also appreciate the breadth of integrations and how quickly new features are rolled out. Overall, it feels like a mature, reliable observability solution that scales well with growing infrastructure and increasingly complex environments. Cons I honestly have no negative feedback to give. Datadog works great and I will keep using it. Keep it up Review Source AR Anurag R. Software Engineer Health, Wellness and Fitness Used the software for: 2+ years ### "Execellent tool. Would recommend it any day." December 16, 2024 5.0 Pros An excellent tool for solving all problems. It includes tracing capabilities and distributed tracing. Metrics and logs are real-time. It also offers RUM for user monitoring across different devices, custom metrics, as well as seamless integration with incident response tools. Cons I'm nitpicking, but the IaaS code needed to write monitors isn't intuitive. The API data is convoluted and quite confusing when it comes to writing complex monitors. There is a workaround to copy and paste the JSON from the Datadog UI, but reading what the monitor does directly from the code is quite a chore. Review Source JAT Jesus Alberto T. Staff Platform Engineer Logistics and Supply Chain Used the software for: 2+ years ### "Staff platform engineer" December 16, 2024 5.0 It has been great, you guys rock, keep delivering good features. I would like to see more around Networking but pricing is complicated ;-) Pros The support from Datadog team along the year to tackle bugs and also beta testing new products and providing feedback Cons The fact that we need a PhD to be able to understand Datadog pricing model XD Switched from [Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)[Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/)[Prometheus](https://www.capterra.com/p/209529/Prometheus/) Lack of features, Datadog provided everything our company needed Review Source DP Dipesh P. Lead cloud Architect Information Technology and Services Used the software for: 2+ years ### "Lead Cloud Architect" April 10, 2025 5.0 As Cloud consultant, we were able to deploy observability quickly using Datadog. Integrations are awesome, however there can be more added for AWS SSM run books to auto remediate some alerts. Pros User interface and product features are great! Cons Being a cloud consultant this is what i have seen. Datadog Cost is high so enterprise clients are trying to move away from Datadog. Review Source RM Reza M. Software Developer Telecommunications Used the software for: 1-2 years ### "Stayed with a smile" December 20, 2024 5.0 Great. No complaints. Support is great, the product is great. Pros Dashboard creations & Error Tracking and Alerts. Also, great support. Cons You cannot filter the menu on the left. It is a lot for a newbie. Review Source ML Mauricio L. Senior Software Engineer, Platform. Automotive Used the software for: 1-2 years ### "Sre Performance eng Review" December 16, 2024 5.0 Learning curve, but it helped a lot with discovering patterns to problems. Pros Connecting several services together for the whole picture. Cons Not being able to share my dashboards on slack daily anymore since the last workflow updates. Switched from [New Relic](https://www.capterra.com/p/118128/New-Relic/) This was before my time so I don't know. Review Source BG Bharat G. VP Enginnering Information Technology and Services Used the software for: 6-12 months ### "Recommend data dog for complete monitoring solution" December 16, 2024 5.0 Pros The quality of insights it produces out of box is amazing. Earlier we were using a set of different tools for monitoring and logs but it helped us consolidate them giving us over 80% in cost s saving and a much better picture of whats going on Cons Implementation can be challenging to start with but once we successfully updated our based docker images, it was quite easy to roll it out to more services Switched from [Hotjar](https://www.capterra.com/p/163516/Hotjar/) It provided better features at lower cost. Review Source SS Sneha S. QA Engineer Marketing and Advertising Used the software for: 2+ years ### "Datadog review" December 16, 2024 4.0 Very good, will defiantly recommended to anyone looking for a tool Pros User friendly UI/UX. Easy to navigate and finding different functions of application is quite easy Cons The side navigation menu can be better. Search Explorer for logs filtering is not very efficient. The checkboxes flicker Review Source AT Aaron T. Director of Technology Services Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Product" December 16, 2024 5.0 I've been a user at multiple companies for years. Each one I championed integration and management was quickly happy with the ROI. Pros One-stop shop for logs and infrastructure status Cons Hard to teach new users where to find things at times. Especially with Monitors. Review Source Similar Products Featured ## Related categories [Log Analysis](https://www.capterra.com/log-analysis-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.