# Page 6 | Datadog Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Datadog the right Dashboard solution for you? Explore 360 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews

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Datadog

4.6 (360)

[View alternatives](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 6 - Reviews of Datadog

## Showing most helpful reviews

Showing 126-150 of 360 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MF

Marcos F.  
SRE Team Lead  
Computer Software  
Used the software for: 1-2 years

### "Datadog is great! Room to improve but definitely the future of observability"

December 19, 2022

5.0

Pros

For us the most liked feature of Datadog is the possibility to compare all data that we received from our platform. Being able to compare the platform status, the network status, the performance traces, the logs is really helpful letting us find issues where we couldn't find if we will do it manually.

Cons

Datadog is great but it misses something, for example it could include a self remediation tool. Since every server has already installed a Datadog agent it would be so helpful if with the UX we could add, edit or delete custom checks in python or something like that, and if we could automate some actions programmed in the UX so we could work and integrate with escalation policies, alerts and more.

Alternatives considered

[Prometheus](https://www.capterra.com/p/235335/Prometheus/)[Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)[Elastic](https://www.capterra.com/p/134208/Elastic/)

Switched from

[Pandora FMS](https://www.capterra.com/p/151020/Pandora-FMS/)

Pandora was not escalating like we expected and we wanted to search for a unified product that covers everything we need, server monitoring, database monitoring, APM...

Review Source

bW

billl W.  
dir of platform engineering  
Information Technology and Services  
Used the software for: 2+ years

### "datadog stuff"

January 11, 2023

5.0

i have a great account team that really partner with me. the service is very useful and reliable

Pros

the ease of implimentation and the ability to capture meaningfully info easilyquickly

Cons

it's super expensive....almost cost prohibitive

Reason for choosing Datadog

function and ease of use

Switched from

[Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)[Prometheus Platform](https://www.capterra.com/p/190460/Prometheus-Platform/)

it was not usefull and implimented poorly

Review Source

Dnyanoba M.  
Deputy Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Datadog for log analysis of cloud"

March 9, 2023

5.0

Till now we have one of the good experience with the data dog as it is helping us a lot in monitoring our cloud and database server. A support from datadog team is also good thing to consider.

Pros

The best feature of data dog is real time monitoring of logs and vulnerability scan which stands unique to save the server and cloud from further damaging

Cons

The datadog user interface is very hard to learn and with the minimum training anyone cannot operate it fully also a lot of integrations are very difficult to operate.

Reason for choosing Datadog

Price of datadog is very less when compared to other competitors and data dog has lot of feature which stands a top among its competitors datadog can work very smoothly in large data as well.

Review Source

LD

Laura D.  
Softwaredeveloper  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Powerful and flexible"

February 22, 2023

5.0

We can connect traces, logs and events on our infrastructure. We can follow every HTTP request that arrives at our API to the individual services. If errors or other events occure we can see them, as they are connected with each request / trace. This helped us a lot in finding bottlenecks in our microservice architecture

Pros

I really like that datadog offers a free tier to get startet with it. It helped building a net of monitoring around our servers and services. We have implemented a wide collection of (they call it synthetic tests) that we use as an continuous integration test suite. We even can monitor the performance of different application versions.

Cons

Even if their locally installed agent on our servers is very flexible and can collect so many information, the configuration via YAML files is difficult to start with. The learning curve here is pretty steep in the beginning.

Alternatives considered

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reason for choosing Datadog

The possibilities to make evaluations were much better back then

Review Source

IJ

Isaac J.  
Principal SRE Architect  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best in class APM that can meet all APM, Monitoring, and Logging needs"

December 16, 2022

5.0

I love it - i use it for work, I use it for home. I find it amazing for finding problems and monitoring systems.

Pros

I can handle ALL things in Datadog. I have an answer for CI / Pipelines, arbitrary metrics, trace data, logging and more.

Cons

There are a lot of specific costs. Compare, if you will, with NewRelic (all features are free) or Dynatrace (cost on retention and davis units). If you enable "all the things", it can be costly.

Alternatives considered

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)[Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/)[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reason for choosing Datadog

Better value, more performant

Review Source

OL

Ola L.  
Cloud Engineer/Seinor System Administrator  
Computer Software  
Used the software for: 2+ years

### "The gold standard for cloud Monitoring"

October 25, 2022

5.0

Before Datadog out logging and monitoring was spread out over different services, both home built and cloud based. With Datadog we were able to consolidate everything in one place and synergy effects of that has been amazing.

Pros

If you can afford it. Get Datadog.It's a phenomenal product that keeps getting better every day.Especially if you're using multiple clouds.There are tons of integrations that gives you out of the box dashboards and metrics. Logs are easy to ingest from basically everywhere.It's expensive but the pricing is easy to understand and keep track of.

Cons

It's expensive, there is no other way to say it. But they work hard to make it worthwhile, and for us it is.Beyond that I can't really think of anything.

Alternatives considered

[Loggly](https://www.capterra.com/p/148959/Loggly/)[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reason for choosing Datadog

Datadog was the only choice where we could bring in everything in one product.

Review Source

VR

Verified Reviewer  
CTO  
Retail  
Used the software for: 1-2 years

### "A must in the monitoring toolbox"

August 16, 2022

5.0

the customer experience is perfect, we are assisted every step of the process, and the support is reactive

Pros

Datadog is a very powerfull tools, it allows you to gatehered lot of differents metrics, and create very powerfull dashboard to monitor everything that append in your app (server side) but also to monitor your API or your network. it's a very powerful tool !

Cons

It can be a bit tricky at the beginning to setup your dashboard, there is a learning curve to understand how to implements everythings

Review Source

Sandeep J.  
Systems Engineer  
Real Estate  
Used the software for: 1-2 years

### "One Consol for everything related to monitoring"

December 19, 2022

5.0

Excellent.

Pros

I need not have multiple monitoring solutions for different Applications. So, creating combined Dashboards/Monitors/Alerts is very convenient.

Cons

Pricing is a little on the high end, but it's definitely worth it .

Switched from

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)

Features on Datadog are much easier to use and varied in comparison to other tools.Also, DD team listens to customer requests and are always adding new add-ons/upgrades/feature as per the customer requirements.

Review Source

VR

Verified Reviewer  
Software developer  
Human Resources  
Used the software for: 1-2 years

### "Monitoring for senior developers / platform people"

July 28, 2021

5.0

We use it as a primary monitoring system. I'm a senior developer in charge of my team and I use it a lot. Dashboards are used daily in order to monitor what's happening, usually when deploying new features or changing some endpoints. We can trace the improvements we do by measuring response time, amount of errors, etc. I, as team lead, also use notebooks a lot to elaborate the QBR (quality business review) each quarter. I can create custom reports easily using the custom metrics we have configured across all the microservices. In comparison with New Relic, from my personal experience, Datadog is much better.

Pros

Dashboards. Custom metrics. Ruby integration. Notebooks. Monitors & alerts.

Cons

It takes time to understand each part and understand how to use it. It's a complex thing and if you're not familiar with monitoring systems it could be difficult to figure it out how you can find what you need.

Review Source

MF

Mike F.  
Designer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent, extensible monitoring"

December 3, 2022

5.0

Pros

The range of integrations for the product allows us to pull every possible metric needed.

Cons

Does have a little bit of a learning curve but provides an excellent learning academy

Review Source

WM

William M.  
VP of Engineering  
Hospital & Health Care  
Used the software for: 1-2 years

### "Dog eat Dog world"

December 14, 2022

4.0

DataDog has allowed me to bring Fortune 500 company insights and application monitoring to a early stage startup!

Pros

DataDog is able to ingest and make sense of a complicated cloud application without the developer having to understand the infrastructure or program specifically for it.

Cons

That if I could afford it I would turn on all the features 24/7 and use them all.

Alternatives considered

[Prometheus](https://www.capterra.com/p/235335/Prometheus/)

Reason for choosing Datadog

Needed the value fast with little to no development time.

Review Source

PC

Paulo C.  
Founder  
Computer & Network Security  
Used the software for: 2+ years

### "Among the top 3 server and application monitoring solutions"

February 2, 2023

5.0

It provides good and detailed info both on server monitoring metrics as well as on the application monitoring options.The experience with Datadog is excellent and, if you choose it, you are not losing anything in regard to the alternatives (the only exception is if you have the expertise to deploy open source solutions yourself).

Pros

Generous free plan with detailed information both on server and application monitoring.

Cons

Nothing unusual. Being a paid platform, it naturally set limits on its free plan (fair) but, for this reason, you may prefer the responsibility to deploy an open source alternative (to remove those limits) instead of upgrade to a paid plan.

Alternatives considered

[Netdata](https://www.capterra.com/p/251845/Netdata/)[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reason for choosing Datadog

When using Datadog, I chose it instead of New Relic because of its more generous free plan. But since then, the competition between them seems to have intensified, and currently the free plans of both platforms are very similar.

Review Source

MD

Mark D.  
VP of Engineering  
Computer Software  
Used the software for: 2+ years

### "Observability super powers"

December 14, 2022

5.0

Pros

Being able to funnel AWS CloudWatch logs into Datadog made speed of deployment of Datadog incredibly fast - days instead of weeks.The log searching and faceting are extremely powerful. It's responsive, everything loads fast, and I can find single log lines in seconds.

Cons

Being able to create facets on historical data would be great.When digging into log lines, being able to navigate back to previous lines that we read through would be great too. Sometimes we're clicking around so fast that a log line is long gone. I end up copying the URL and pasting it into a doc so I can refer back to it.

Alternatives considered

[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[Papertrail](https://www.capterra.com/p/180057/Papertrail/)

Review Source

MR

Matthew R.  
Director of Platform  
Consumer Services  
Used the software for: 1-2 years

### "DataDog is key component of our engineering stack!"

December 16, 2022

5.0

Initially we had purchased DataDog to get some basic observability and to lift our logs into a central location. Quickly we began leveraging there additional features to gain deeper insights, better monitoring, and to speed up troubleshooting. DataDog is now a cornerstone of our software stack and everyone from engineers up and into DevOps/SREs use this on a day-to-day basis.

Pros

The software can scale with the business needs. You can start with basic features or leverage many as you like (for $$) to gain deeper insights. Engineers once onboarded use it heavily to spot issues or troubleshoot more obscure bugs both in production and development.

Cons

You often need to review usage and costs. Misconfigurations, migration projects (where legacy + new infrastructures are required), integrations which may cause double reporting need to be observed to prevent run-away spend.

Alternatives considered

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reason for choosing Datadog

We chose DataDog due to extensive feature set and existing product knowledge within the engineering team.

Review Source

Srinivas N.  
Vice President  
Information Technology and Services  
Used the software for: 6-12 months

### "Best Application Performance Monitoring tool!"

December 16, 2022

5.0

Datadog helped us solve a critical reliability and traceability problem we had with one of our customers. There was not clear visibility into the root cause of an issue when it happens and that caused finger pointing between teams. While there were other monitoring tools being used, they lacked the capabilities that Datadog has which provided much greater visibility and helped us improve the reliability of our system landscape. Onboarding was a breeze and customer service top notch!

Pros

Service Map, Session Replay, Custom metrics and monitors

Cons

We had a sticker shock after onboarding, as the was the hosts were counted for certain infrastructure was not clear from the documentation.

Alternatives considered

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)[SignalFx](https://www.capterra.com/p/148215/SignalFx/)

Reason for choosing Datadog

Ease of integration, comprehensive documentation, good community engagement, good customer service, clarity in pricing

Review Source

JO

James O.  
Senior Manager, Engineering  
Market Research  
Used the software for: 2+ years

### "maintain observability with Datadog"

December 14, 2022

5.0

Pros

Ease of use and flexibility. Beginning teams can leverage out of the box but you can grow into this product as it is quite feature rich. The product just works.

Cons

It is so expensive that we consistently have to trim usage when not needed. Also due to this we have to justify the product constantly

Reason for choosing Datadog

through a long eval process with about 18 usecases

Review Source

SZ

Shervin Z.  
Senior Cloud Systems Engineer  
Financial Services  
Used the software for: 1-2 years

### "Powerfull Tool."

December 14, 2022

5.0

Very powerful and useful monitoring tool but so complicated to deploy at the first.

Pros

Diligence, details and deep of monitoring all detail.

Cons

capturing every single details, validity of details and more importantly capability to monitor everything!!!

Alternatives considered

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Review Source

YR

Yeamin R.  
Senior DevOps Engineer  
Financial Services  
Used the software for: 1-2 years

### "Datadog is a great Observability+log analysis tool"

October 15, 2023

4.0

It's a great tool for monitoring, alerting, log analysis and synthetics. Good support for small startup companies as well.

Pros

Ease of integrataion. Both alerts, metrics and log aggregation in one place. Website Synthetics was very useful too.

Cons

Data ingestion cost can be too high at times if not controlled in a granular manner.

Reason for choosing Datadog

Datadog offered good observability and log analysis solution in one place. The other tools were either good for observability or for log analasys, so we had to purchase multiple products.

Review Source

VR

Verified Reviewer  
Industry Principal Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Must have for your application monitoring and infrastructure management"

May 4, 2022

5.0

Overall we are using datadog for application performance monitoring on daily basis an it has really helped us resolve application incidents.

Pros

Application performance monitoring, server and database monitoring, dashboards & reporting, proactive incident management

Cons

Sythentic queries are difficult to grasp. Need support for more geographies for application performance Monitoring

Alternatives considered

[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/)

Review Source

AR

Aviram R.  
Developer - devops  
Computer Software  
Used the software for: 6-12 months

### "Monitoring our micro services app with datadog"

December 15, 2022

4.0

Use it every day, easy to implement

Pros

All in one shop. APM, DB monitoring , synthetic transaction and log analysis

Cons

APM does not work well on nodejs asyc services. Might be hard to track transactions.

Alternatives considered

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reason for choosing Datadog

we used new relic in the past 10 years in a former company. We wanted to try someting new and a lower cost

Review Source

Kyle W.  
VP of Engineering  
Financial Services  
Used the software for: 1-2 years

### "DataDog is great!"

December 16, 2022

5.0

Pros

We now have billions of logs hitting Data Dog every month. It's a great tool for monitoring and debugging what is going on in the platform. We have alserts setup based on the logging so we are instantly notified of any issues.

Cons

Some of the JSON parsing on nested logs come out a little wonky. We overcame this by adding specific logs from our applications that we can search on.

Reason for choosing Datadog

Data Dog manages our logging for us. It's constantly moving old logs to the archive. We can resurface those logs if we need to. The searching and filtering of DD is top notch. With Kibana it's more of a "roll your own" approach. We would have to have someone(s) managing the logging. We don't need that with DD.

Review Source

SR

Shagun R.  
Cloud Engineer  
Computer Software  
Used the software for: 6-12 months

### ""Data-driven insights for smarter decision-making.""

December 17, 2022

4.0

I've been using DataDog for a few months now and I'm really happy with it. It's a great monitoring and analytics platform for applications and infrastructure. It's easy to set up and configure, it's reliable, and it provides a lot of useful information to help me troubleshoot and monitor my applications. The dashboards and graphs are easy to understand and are great for getting an overview of how things are performing. The alerting and notifications are very useful, and I'm able to quickly identify and address any issues. Overall, I'm very satisfied with DataDog and would highly recommend it to anyone looking for a reliable and comprehensive monitoring and analytics platform.

Pros

Datadog provides real-time insights into the performance of applications, servers, and services. It helps you quickly identify and troubleshoot issues before they become critical.Datadog is easy to set up and use. It requires minimal configuration and supports various cloud services and integrations, It provides a comprehensive monitoring system for both on-premises and cloud-based applications.

Cons

Limited Customization Options: While Datadog provides a lot of pre-built dashboards and visualizations, it does not support extensive customizations.Datadog is a high-end monitoring platform, and its pricing reflects that. It can be expensive for small businesses, especially those who don’t have a large budget for monitoring software.

Review Source

RP

Richard P.  
Senior DevOps Architect  
Financial Services  
Used the software for: 6-12 months

### "Well worth the investment"

December 14, 2022

5.0

Overall, it has been a very pleasant experience in comparison to New Relic, Logic Monitor and AppD.

Pros

It is simple to setup and maintain. Plus the UI is really easy to understand.

Cons

Polling period of the alerts are not short enough. The lowest is every 5 minutes but if a site is down, 5 minutes is too long to wait to see if it is down.

Alternatives considered

[AppOptics](https://www.capterra.com/p/180056/AppOptics/)

Switched from

[LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/)[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Price and ease of use

Review Source

Shayla B.  
Human Resources Specialist  
Internet  
Used the software for: 1-2 years

### "Using Datadog to guarantee bug-free software"

June 14, 2023

4.0

It's an intuitive program that provides users with comprehensive records of all recent actions. Displays success or failure of the process. If the attempt fails, identify the faulty stage. It explains everything from beginning to conclusion.

Pros

All of Datadog's basic building blocks are top-notch. Their data ingestion is lightning fast and (usually) dependable, their graph widget is adaptable and usable in a wide variety of contexts, and they have a good track record of introducing products that combine these features.

Cons

Our experiences with Datadog support have been continuously negative; the company goes out of its way to avoid direct communication and offers irrelevant answers.

Switched from

[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)

Our compute mostly relies on very simple observability. It's a great tool for visualizing application performance, especially Kubernetes applications.

Review Source

VR

Verified Reviewer  
Software Engineer  
Real Estate  
Used the software for: Less than 6 months

### "Analytics tool which helps customers and users always get the product you want them to get"

August 13, 2019

4.0

Overall, having Datadog monitor our apps' performance and customers/users' pain points is invaluable. It's an amazing tool which lets us identify bottlenecks and better serve our users. Although the initial learning curve of utilizing Datadog's plethora of data analytics tools is steep, it's well worth the effort and price as there is much value to the metrics Datadog provides.

Pros

Datadog is probably one of the most notable analytics tool out there for large companies. It's easy to track users' flow in terms of what routes they're hitting, when they hit a snag and 404, or other metrics like how performant certain requests are which allows us to identify bottlenecks and get rid of them immediately.

Cons

There is a steep learning curve I will say with this software and needs an expert to help lead tutorials or sessions to get the ball rolling with new tool users. Although there are many built in functionalities and easily customizable features, it can be overwhelming and hard to pinpoint exactly what type of analytics you're looking for. It's one of those softwares where you have to play around with it to get the stars to align and find a model or metric that works best for your customers and use cases.

Alternatives considered

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

Reason for choosing Datadog

Datadog seemed to be more data intensive and specifically geared towards products like ours which really relied on app throughput, performance, and availability. Getting our product straight to the user, in a quick and efficient manner, is our priority and Datadog helps clear any blockers or issues that gets in the way of that.

Review Source

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