# Page 7 | Datadog Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Datadog the right Dashboard solution for you? Explore 360 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews

---

Datadog

4.6 (360)

[View alternatives](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 15th, 2026

# Page 7 - Reviews of Datadog

## Showing most helpful reviews

Showing 151-175 of 360 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KV

Krista V.  
QA Lead  
Computer Software  
Used the software for: Less than 6 months

### "Synthetic Testing Rocks!"

December 14, 2022

5.0

Pros

As a non-technical QA person, I needed a tool to help automate tests without a lot of the technical aspects. Datadog allows me to build and schedule tests by clicking through the online version of our tool, making it incredibly simple. It also records what's wrong and allows me to edit the paths at any time if we ever make changes.

Cons

I wish I was able to use this same functionality for our mobile app or even for processes like account creation. Since we push our sign up through a payment portal we're unable to use Datadog in the same was there.

Review Source

Ionut Alexandru C.  
DevSecOps  
Airlines/Aviation  
Used the software for: 1-2 years

### "Datadog is the best SAAS alternative for Monitoring"

December 8, 2023

5.0

My experience is great, documentation is very helpfull.

Pros

You dont have to manage anything, you just setup your agent and you have monitoring done.

Cons

Documentation is not public available, i dont understand why.

Reason for choosing Datadog

Manyly because we need a Saas solution for monitoring and observability.

Review Source

GS

Garrett S.  
Senior System Administrator  
Telecommunications  
Used the software for: 6-12 months

### "Datadog Infrastructure and Web application monitoring"

December 16, 2022

5.0

We resolved our infrastructure monitoring and web application uptime with datadog. It gives us insights into our stack that we never had before and lets us review any past logs down the the website.

Pros

Ease of use, flexibility of dashboard creation and views.

Cons

Almost too many configurations make it feel overwhelming. there could be a little more documentation and guides to help point you in the right direction or have related tools in the datadog subset.

Reason for choosing Datadog

cost and ease of deployment, trial period

Review Source

Lorenzo D.  
IT Manager  
Financial Services  
Used the software for: 1-2 years

### "Posso vedere cosa fanno gli utenti in produzione"

October 7, 2022

5.0

Pros

Lo uso per monitorare il frontend: Si tratta di un tool davvero facile da utilizzare e non serve una grande configurazione, fa praticamente tutto lui e fornisce delle dashboard dettagliate su sessioni e bug, inoltre posso dato un bug ripercorrere tuta la sessione utente e se non riesco a capire cosa stia succedendo posso rivedere il filmato dello schermo dell'utente

Cons

Ritengo che sia difficile fare le query per aggregare i dati come si vuole

Alternatives considered

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reason for choosing Datadog

Perché le interfacce sono davvero semplici da usare, i dati son ben aggregati e posso vedere il video delle azioni degli utenti

Review Source

VR

Verified Reviewer  
Senior Software Engineer  
Financial Services  
Used the software for: 1-2 years

### "Solving most of our logs need"

September 8, 2022

4.0

Solving lot of debugging problems and close track of our infra system using the alerting mechanism.

Pros

good integrations with collectors. Open text search. Alerting systems. custom downtime for deployments.

Cons

Aggregation and APM metrics. More of alerting. New features to aggregate fields

Alternatives considered

[AWS CloudTrail](https://www.capterra.com/p/205399/AWS-CloudTrail/)[Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)

Reason for choosing Datadog

Limited setup time, easy to use interface, less technical savy person can also use it

Review Source

ML

Michael L.  
Engineering Lead  
Computer Games  
Used the software for: 2+ years

### "Datadog is best in class"

December 14, 2022

5.0

Love it, could not imagine better.

Pros

Easy to use and gives us the data we need to understand what is happening in our applications.

Cons

It has taken us a while to implement. Ebs support is not as intuitive as others.

Alternatives considered

[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[Observe](https://www.capterra.com/p/215104/Observe/)

Review Source

CM

Cara M.  
Sr. Cloud Engineer  
Computer Software  
Used the software for: 2+ years

### "Best all-in-one monitoring tool"

December 15, 2022

5.0

Pros

Being able to combine all of our analytics tools in one place makes it easy to find the right information to investigate, monitor, and resolve operational issues quickly. Combining products like logs and APM traces makes both tools even more powerful for finding and understanding problems with our applications.

Cons

If there's one drawback, it's the cost, which can become expensive for monitoring high-throughput systems or systems with a lot of hosts.

Review Source

DG

David G.  
Software Architect  
Financial Services  
Used the software for: 1-2 years

### "Gamechanging Lifesaver"

December 15, 2022

5.0

Pros

Can monitor ANYTHING. Centralized place for log analysis, security monitoring, end user monitoring, custom business metrics. Report and alert.

Cons

Some items visible in the UI are not capable of being monitored. Unable to get APM for PHP working under litespeed.Improvements in alerting would be nice, better escalation, SMS integration, etc.

Reason for choosing Datadog

Ease of setup and integration

Switched from

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[Nagios Core](https://www.capterra.com/p/152751/Nagios-Core/)

Custom Metrics with multiple dimensions

Review Source

JG

Jeff G.  
Tech Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Datadog is awesome!"

December 14, 2022

5.0

Been great. I wish we could onboard across all Yahoo, but the cost is too high for all engineering to benefit.

Pros

Datadog is intuitive, easy to configure, and easy to use.

Cons

The cost for Datadog is too expensive.

Alternatives considered

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reason for choosing Datadog

We needed something immediately to get off our homegrown solution. We are still doing pocs with other vendors (Splunk, dynatrace) due to cost.

Review Source

VR

Verified Reviewer  
Computer and Systems Engineer - Ph.D. Candidate  
Information Technology and Services  
Used the software for: 1-2 years

### "Bon outil de suivi des données"

December 7, 2022

4.0

Datadog a globalement une bonne convivialité. Il est un excellent outil de surveillance et d'analyse où il permet de déterminer les performances des solutions.

Pros

Je trouve que DataDog est un excellent outil pour DevOps . Il fonctionne comme une ressource centrale pour gérer et surveiller les applications et infrastructures. C'est un logiciel convivial et facile à apprendre. En outre, j'aime sa flexibilité sur les données que vous pouvez suivre et surveiller en temps réel. DataDog continue d'ajouter de nouvelles intégrations et de mettre à jour son application et à publier de nouvelles fonctionnalités.

Cons

Il n'y a rien que je n'aime pas extérieurement dans DataDog. Il est un bon logiciel. Mais je pense que le prix est un peu élevé vu du point de vue d'un individu ou d'une startup surtout qu'à mesure qu'il grandit, son prix augmente. C' est un peu cher mais la plupart des clients aiment la qualité.

Review Source

David D.  
Director of Security  
Internet  
Used the software for: 1-2 years

### "Log management + SIEM in cloud based company"

December 15, 2022

4.0

We use it as log management and SIEM. In both roles it suits us well.

Pros

perfect tool for public cloud AWS based company with also internally using SaaS tools only ... Huge number of connectors, usable dashboards and reporting, quite nice and fast search in logs which is good for incident/security incident investigation

Cons

we integrate yet with another tooling like Laceworks ... I think one tool can't fit all use cases

Review Source

JV

Jacob V.  
Systems Administrator  
Financial Services  
Used the software for: 1-2 years

### "Mostly good"

December 14, 2022

4.0

We needed a general SIEM specifically with Dashboards for management auditing. The Azure Security Dashboard ticks that checkbox, but I do think it could be improved.

Pros

Multiple tools / functions we needed provided by one service.

Cons

Some services need additional development/features. Specifically I would like to replace our Site24x7 SLA reports with DataDog SLO monitoring / reports, but features and functionality are not there yet. We have also had less than stelar experience with DataDog support, basically being non-responsive.

Reason for choosing Datadog

Recommendation from Board of Directors.

Review Source

BG

Benson G.  
IT Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "The Valuable Data Safety App "

March 27, 2024

5.0

Datadog has improved the data security procedures, and it gives companies the right operational support.

Pros

The security measure from the program has been well implemented, and it resolves all the data needs.

Cons

The most efficient data resolving needs are well captured by Datadog.

Review Source

Dikshyaraj B.  
Infosystem engineer  
Retail  
Used the software for: 1-2 years

### "one of the best APM tool"

April 12, 2022

5.0

overally it was fulfilling all the needs like monitoring, log tracking and service status etc.

Pros

The best part about datadog is the user friendly the UI it has the graphs and metics are just perfect and doing analysis is also very fine ,with accordance to time frame. Log monitoring is the best.

Cons

error tracking and mangement is good but we need to set all the metrics else there is chance that downtime occured and we seeing afterwards.

Review Source

MB

Marcelo B.  
Staff SRE  
Entertainment  
Used the software for: 2+ years

### "Great end to end Integration "

December 14, 2022

5.0

Pros

Datadog is great for bootstrapping and it can get you quite far! Monitoring and alerting tooling is awesome, integrate well with the new products

Cons

Datadog is one of the few solutions I’m the market that provides all stack (logs, security, apm, infra …) and they know it. It is not cheap, when compared individually but looking at the big scope the integration is what we are paying for.

Switched from

[Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)

Cost + integration

Review Source

VR

Verified Reviewer  
Problem Setter  
Information Technology and Services  
Used the software for: Less than 6 months

### "Cloud-scale infrastructure with Datadog "

November 10, 2023

4.0

Overall great tool for working professionals and helpful in supporting cloud-scale infrastructure

Pros

They provide great features for cloud monitoring and compatible with most of the monitors. UI is fast and support team is very responsive

Cons

It can be complex for someone who is new to monitoring systems and integration is quite difficult with other tools

Review Source

VR

Verified Reviewer  
SR QA Engineer  
Entertainment  
Used the software for: 2+ years

### "Great first step for data tracking and incedent monitoring."

October 14, 2021

5.0

Pros

I use this tool on a daily basis for handling errors both in our live environment and for testing. It allows me to see where an error may be coming from and follow it through to its source. I could not do my job effectively without datadog

Cons

The filtering of data is not as comprehensive as I would like. I sometimes need to search through the results to find what I need. Displaying a record in the chronological order is not always perfect and I sometimes don't get the context I want.

Review Source

VR

Verified Reviewer  
Staff Test Infrastructure Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Great service for monitoring"

January 30, 2018

5.0

Pros

Datadog provides a way of having a lot of information about your systems, clusters and infrastructure in only one site, being able to analyze valuable data for your company. It is possible to create alarms and notifications when overpassing some threshold or value, for example, when a service is down in your systems of when the CPU gets a high percentage of usage. It integrates pretty well with tons of services and systems, such as Amazon Web Services, Apache, Nginx, several databases, and a long etcetera. Also, it is possible to send notifications to apps like Slack or Hipchat.

Cons

Datadog is not very easy to use at the beginning and it needs a little bit of investigation but it is worth to learn it.

Review Source

VR

Verified Reviewer  
Merchandising Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "Datadog review"

January 18, 2023

4.0

Pros

I liked the fact that DataDog provides an easy-to-use platform for visualizing, monitoring, and alerting on all my infrastructure metrics. It's very comprehensive and the integrated dashboards allow me to quickly identify any issues. It's also great that it can integrate with other technologies, allowing me to have a complete view of my system.

Cons

I didn't like the complexity of setting up custom dashboards and metrics. It was difficult to find the right combination of settings and tools to get the desired result.

Review Source

VR

Verified Reviewer  
Operation & Maintenance Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "best monitoring tool on the market"

December 20, 2022

5.0

Pros

I like Datadog APM which help our developer to troubleshoot various deep level issues.

Cons

probably the integration with log management with DD trace with APM, as we have some difficulties link the log injested with trace ID etc but some of logs are not linked with APM. I hope there's a better compatibilities with custom PHP application with APM & Log management

Review Source

Mauricio S.  
Full Stack Engineer  
Retail  
Used the software for: 1-2 years

### "Great platform for logs analysis and cloud monitoring"

September 20, 2019

5.0

Choosing to use Datadog made my work so much easier to accomplish. The logs analysis is one of the best thing that I can have in order to monitor my projects performance and health. This tool performs well and it is really useful. Real time logging works well. Definitely a must have.

Pros

I think that the best features that Datadog has is that you can track and follow logs in real time, something really important to have if your project is live. I like the idea of creating custom views of sets of logs (with custom filters, data parsing and a lot more) and that you can share them with your team.

Cons

It is a bit complicated to set for the first time. Is not quite easy to use or know at first about all the available features that Datadog has. Interface is tricky and can be a blocker sometimes. Following that, if your fields are not mapped in the right way, filters are not that useful.

Review Source

AS

Agustin S.  
Head of Infrastructure  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "A very complete tool for website monitoring"

December 14, 2022

4.0

We use it to discover errors in our apps.And we are now testing the RUM service to find out how our customers experience our site.

Pros

We discover Datadog as a better alternative to NewRelic which was extremely expensive.We found that Datadog is a very powerful tool with tons of features and services. It provides very detailed performance insights such as speed, latency, uptime, potential threats, etc. We use it mainly for Application monitoring and Real User Monitoring, and we found out that it correlates events between different services which makes it very easy to pinpoint issues with our apps.

Cons

It was a little hard to installed all the integrations.And because of a lack of communication with our account managers we ended up paying much more than we thought when deciding to switch to Datadog.The integration with AWS resulted in all host from all environments to appear in Datadog, many of which we didn't need to, and that resulted in a very expensive bill for that specific month.

Review Source

Juan B.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "The best ally to unleash the potential of my cloud infrastructure"

July 28, 2023

5.0

The integration capacity is simply impressive. I can easily connect all my services and technologies, giving me a bird's-eye view of my environment and allowing me to easily identify any issues or bottlenecks.

Pros

What I love the most about this platform is its incredible ability to provide complete visibility into my cloud infrastructure. I am able to centrally monitor and analyze all my systems, applications and services, allowing me to make quick and informed decisions on any incidents or poor performance.

Cons

There are times when I have experienced difficulties with initial setup and integration with certain services. Although they offer extensive documentation and support, it may still require some time and effort to fully familiarize myself with all the features and settings.

Review Source

AK

Ankush K.  
Engineer  
Computer Software  
Used the software for: 1-2 years

### "Datadog Review"

October 2, 2019

5.0

Overall it's great monitoring/visualizing tool for any organization and I'd recommend, it would have been great if it had great learning resources to explore it more.

Pros

\- The filter functionality is great which lets you filter out errors for quick analysis, can easily create custom dashboards. - Great Visualizations, easy to set up dashboards/monitors with options do maths like ratios, rates, average, interval. - It can be easily integrated with other apps like Slack to set alerts for failed jobs. -

Cons

\- A slow learning curve, lack of resources on how to get useful functionality from UI or APIs. - UI sometimes be bit slower although not bad if you've integrated with multiple external apps.

Switched from

[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)

Splunk is very competitive too, Splunk's free version only allows one user. Also paid version of splunk is bit expensive and doesn't have many variations of paid version. Creating/Customizing your dashboards could be bit hard in Splunk, unlike Datadog which allows you to do it easily.

Review Source

Diego M.  
VP Engineering  
Investment Management  
Used the software for: 2+ years

### "Great server monitoring"

February 23, 2019

5.0

They monitor everything we run at our company and we recently moved logging to them too. Very happy with support, had to ask them several questions over the years and they always know what I'm looking for.

Pros

The metrics navigator, you start by picking a metric or server, and it then tells you all the information it is collecting from it, so you can start designing your monitoring dashboards and see the data that will appear as you go

Cons

There are times where a chart would omit certain spikes, due to the way they aggregate values. But a quick email to support and they'll give you the settings you need to adjust not to miss such events, even when you look at a chart for the month

Review Source

Similar Products

Featured

## Related categories

[Log Analysis](https://www.capterra.com/log-analysis-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.