# QuestionPro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about QuestionPro Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/135455/QuestionPro --- # QuestionPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QuestionPro ## What is QuestionPro? QuestionPro is a survey tool that helps organizations measure and manage customer experience (CX), employee engagement, and the pulse of the audience. It allows users to collect data and gain insights that help make data-driven decisions. The platform helps simplify the process of creating, distributing, and analyzing surveys. With multiple question types, users can build customized surveys for valuable insights. It offers ready-made templates and multiple distribution options, including email, social media, and mobile devices. QuestionPro's analytics dashboards provide in-depth reporting and data visualization, revealing trends and patterns. It includes enterprise-grade research tools, CX management, employee experience features, advanced survey logic such as branching, skip logic, and randomization. QuestionPro integrates with platforms including Salesforce and Tableau and supports multilingual surveys. Additioanlly, it offers offline capabilities for remote data collection. ## What is QuestionPro used for? [Survey](https://www.capterra.com/survey-software/)[Community](https://www.capterra.com/community-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 525 user reviews Reviews sentiment Positive 97% Neutral 1% Negative 2% Pros & cons Intuitive and flexible interface Affordable survey tools for nonprofits Recurring technical and usability problems Starting price $83 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QuestionPro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.questionpro.com&name=QuestionPro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QuestionPro 4.8 (525) VS. [4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting Price $83 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (524) Ease Of Use 4.5 (1,580) Value For Money 4.8 (422) Value For Money 4.3 (1,241) Customer Service 4.7 (468) Customer Service 4.3 (1,172) ## QuestionPro alternatives [4.6 (5,121)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (464)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135455/QuestionPro/alternatives/) ## Who uses QuestionPro? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and flexible interface 95% positive reviews out of 130 Most reviewers find ease of use essential, highlighting simple navigation, customizable question types, and quick survey creation for all experience levels. Kaitlyn K Administrative Coordinator, 1 employee. "QP is easy to use, the interface is intuitive, and the range of question types meets our needs." Recurring technical and usability problems 70% negative reviews out of 30 Most users report bugs and issues such as login errors, slow loading, failed uploads, and inconsistent customer support responses impacting workflow. Amanda M Area Director, 51 - 200 employees. "Some of the features such as saving results to PDF don't work fully and I haven't received the support needed to resolve the issue." Affordable survey tools for nonprofits 98% positive reviews out of 100 Most reviewers describe nonprofit use as highly cost-effective, enabling access to advanced features and valuable data collection without straining limited budgets. Caitlin E Senior Director of Education and Outreach, 11 - 50 employees. "This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software." Comprehensive built-in analytics tools 96% positive reviews out of 23 Most reviewers indicate analytics offer robust, user-friendly reporting and visualization options, simplifying data interpretation for organizational needs. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Survey Builder 4.8 (260) 78.08% of 260 reviewers that rated this feature as important or highly important With Survey Builder, you can quickly design, modify, and test surveys using an intuitive interface. Reviewers appreciate the wide range of question types, ease of customization, and flexibility, though some wish moving questions was faster and complex formats require some learning. Reporting/Analytics 4.7 (245) 73.06% of 245 reviewers that rated this feature as important or highly important QuestionPro offers robust reporting and analytics, letting you access real-time data, export in multiple formats, and visualize results clearly. Some reviewers find the tools comprehensive and time-saving, though a few want simpler reporting options or improvements for text responses. Data Import/Export 4.6 (225) 74.67% of 225 reviewers that rated this feature as important or highly important This aspect gives you multiple ways to export data in formats like Excel, PDF, and CSV for analysis and sharing. Reviewers appreciate the simplicity and variety of export options, though some report occasional issues with importing or incomplete exports. Question Branching 4.7 (153) 64.71% of 153 reviewers that rated this feature as important or highly important It helps you create dynamic surveys that adapt to respondents’ answers. Reviewers indicate branching is easy to set up, keeps surveys relevant, and improves data quality, making complex or segmented surveys more efficient and engaging. Customizable Questions 4.8 (129) 93.80% of 129 reviewers that rated this feature as important or highly important This capability lets you tailor questions to fit any audience or research need. Users think the flexibility to adjust wording, formats, and types makes it easy to collect relevant data, and they value the range of options for different survey purposes. Data Analysis Tools 4.6 (136) 69.12% of 136 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software QuestionPro 84 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Compare key metrics for the business against prominent players in the industry Leave comments and notes on documents for others to view Capability of a software or system to make decisions and perform actions based on specified conditions Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases This capability lets you tailor questions to fit any audience or research need. Users think the flexibility to adjust wording, formats, and types makes it easy to collect relevant data, and they value the range of options for different survey purposes. Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Removes data that is incomplete, inaccurate, or irrelevant from a dataset This aspect gives you multiple ways to export data in formats like Excel, PDF, and CSV for analysis and sharing. Reviewers appreciate the simplicity and variety of export options, though some report occasional issues with importing or incomplete exports. Protect sensitive data for digital privacy Graphical representation of data Online forums/groups where users can ask questions, share ideas, best practices, etc. Assemble applications and processes by dragging over and arranging pre-built components Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Find & retrieve relevant data or documents Games or game-like elements to track progress and reward accomplishments Organize and edit a group of people's policy and members Send messages to multiple subscribers at the same time Comprehensive list that contains information and details of all the members associated with a particular organization or group Personalize text messages using templates and custom fields Access software remotely via mobile devices Notifications via mobile devices Distribute a survey via mobile devices Controls/tools to moderate the session Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Ability of websites, web applications, or mobile applications to function without an active internet connection Practice of collecting data and responses for market research/surveys without an internet connection Conduct and manage panel discussions for the purpose of market research Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group It helps you create dynamic surveys that adapt to respondents’ answers. Reviewers indicate branching is easy to set up, keeps surveys relevant, and improves data quality, making complex or segmented surveys more efficient and engaging. Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns QuestionPro offers robust reporting and analytics, letting you access real-time data, export in multiple formats, and visualize results clearly. Some reviewers find the tools comprehensive and time-saving, though a few want simpler reporting options or improvements for text responses. Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Apply statistical/mathematical models to sets of data Allow media to be embedded in the question or answer options With Survey Builder, you can quickly design, modify, and test surveys using an intuitive interface. Reviewers appreciate the wide range of question types, ease of customization, and flexibility, though some wish moving questions was faster and complex formats require some learning. Manage sample of audience for conducting market research surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Modifying a website's URL to enhance readability, branding, or campaign alignment Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.7 (502) 4.7 Based on 502 reviews ## Pricing Value for money 4.8 (422) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/135455/QuestionPro/pricing/) Surveys & Research- Team Edition $83.00 Per User,Per Month It includes: - SMS Invites - Custom Scripting‪ - Blocks and Randomization - Third-party Integrations - User Roles & Permissions - Gift Cards and Survey Rewards - Region Specific Data Centersoption to Host Your Data in USA - Dedicated Account Manager Surveys & Research- Advanced $99.00 Per User,Per Month It includes: - 35+ Question Types‪ - Panel Integration‪ - Email Alerts - Salesforce Integration‪ - Gap Analysis - Advanced Data Segmentation - CSS Customization and Your Own Domain Value for money 4.8 (422) 4.8 Based on 422 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Copper](https://www.capterra.com/p/141642/Copper/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (468) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (468) 4.7 Based on 468 reviews ## User reviews Overall rating 4.8 Based on 525 reviews Filter by rating 5(422) 4(89) 3(6) 2(3) 1(5) Mentioned topic Sorted by most recent LG Larry G. Vice President of Operations Non-Profit Organization Management ### "Great Software for Non-Profits!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 As a non-profit, we use QuestionPro for event surveys, program surveys, employee surveys, etc. It is robust enough to handle any of our needs. Pros Question pro is easy to use, easy to customize, and has been my go-to for years. Customer support is great. Cons I really have no complaints. I have been able to do whatever I need to do in the platform. For non-profits, annual renewing could be smoother. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Sabina D. Associate Hospital & Health Care ### "Easy yet complicated " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 22, 2026 Pros Easy to navigate and use. I also like the survey design features. Does the job very well. Happy to use the software so far. Cons It can be complicated in the beginning to learn how to use the different features but once you learn how, it is easy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Meghan S. Executive Director Non-Profit Organization Management ### "I love QuestionPro!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2026 I appreciate the value I get, as it is one more tool in our small toolbox for continuous quality improvement. I know I have not used all the bells and whistles of it, but I know they are there if I need them. I would also say that the customer service is quick, reliable, and personal. Pros The best thing about QP is that it works with small non-profits. It's a game changer in continuous quality improvement with simple surveys. Conversely, I know it offers advanced research workflows, mobile friendly, and advanced analytics if that is what I needed. It is very easy to use for all team members regardless of skill level and nimble. They are responsive to requests and inquiries; great customer service. Cons I honestly do not have a negative statement. Maybe if I was a researcher or using more complex research, I would find quirks in the system. However, that may not be the system's fault, it could be the inputs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Justin B. Conservation Social Scientist Environmental Services ### "QuestionPro for non-profit use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 13, 2026 Overall, this is a great service to use at my non-profit. I would highly recommend for anyone to use this service. Pros QuestionPro is intuitive and easy to use. There are tons of good options for different types of survey questions, and I appreciate the automatic generation of charts and graphs that are sometimes ready to use for presentations as-is. It is a great tool for collecting social science data and collecting feedback on workshops that my organization runs. Cons In the emails sent out to potential survey respondents through the email platform built into QuestionPro, the emails that respondents receive look sort of promotional (and sometimes go into the promotional category of inboxes) based on the design. For social science projects this can reduce validity and response rates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lisa P. Executive Director Non-Profit Organization Management ### "Game Changing Experience for our Organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2026 Overall, our experience with QuestionPro has been positive and critical to our operations. There are no easy or affordable solutions to help us better achieve our goals. In the nonprofit world, I can't imagine having a better partner in our processes. Pros QuestionPro is a easy to use, mostly intuitive, and robust platform for our organization. We have been able to engage with clients, organizations, and others in ways that allow us to collect data and feedback to better serve our community. Feedback collected has allowed us to plan programs and processes needed for growth. Although we have needed minimal customer support, each time we have reached out they have been available and helpful. Designing the surveys has been easy and did not consume a lot of time. Cons We have had no negative experiences with the software. Honestly, while there may be a few features I wish we had, these have not impacted our experience with the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VC vicki C. Deputy President Non-Profit Organization Management ### "Non profit question pro account" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 March 16, 2026 So far, setting up the account has had its issues as detailed above. Have not had the opportunity yet to fully explore the software and create our first survey. Friendly helpful staff are available to talk through any issues. Pros Provide free licence for non profit organisations. Allows for multiple surveys. Customer support very helpful to talk through any issues. Intuitive design. Cons For a very small non profit organisation, steps required to set the account up seemed excessive and involved other requirements we do not have or need and had to arrange specifically for this. Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing QuestionPro Free non profit account as part of their offering. Product known by other users in our field. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Thomas G. none Non-Profit Organization Management ### "Thanks for supporting Non profits with a free license" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 13, 2026 Pros Question Pro is a comprehensive survey tool that does all I need. We use it fur community surveys in our Neighbourhood Forum. Cons That I have to renew the free non-profit license every year... time flies, every two years would be good enough ;) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Arissa P. Executive Director Non-Profit Organization Management ### "Don't do it" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 5, 2026 I was extremely disheartened by their inability to work with us and help us come up with a solution that worked for our nonprofit. Because of this, I would never recommend them for another organization to use. Pros QuestionPro is good for skip logic and building surveys. The initial price point is good for nonprofits through techsoup but advanced features are not included. Cons QuestionPro's customer service is horrible. As a small nonprofit, we purchased the license through techsoup for $150. One of the surveys we are working on requires an electronic consent, however, we were notified after purchasing the license that this feature is only available for a research license and is $1500. We asked if we could sign up for the monthly license like they have for their basic level and were told that they only offer an annual rate. We asked if there were any workarounds and were told there was not. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) We needed better skip logic and there was a nonprofit rate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Linda H. Survey Developer and Technical Writer Non-Profit Organization Management ### "Excellent software for surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 5, 2026 Very good experience. I have been working with QuestionPro for about 5 years and they continue to improve the survey developer experience. Pros Ease of use in setting up survey questions. Tech support is excellent when I have questions about the program. Cons Export to PDF could be improved. Open ended questions follow at the end of choice questions. We have a very extensive survey we do in QuestionPro and I have to manipulate the exported file to embed the open ended question responses into the full document. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Chris R. Executive Director Sports ### "GREAT for Non-Profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2026 We are a small non-profit, and the support of QuestionPro with non-profit programs is extremely valuable. I am honored to share a link to their program on our website landing page. Pros As a small non-profit, the ease of using QuestionPro to develop Net Promoter Scores provides direct feedback loop from our tournaments. Cons I can't really think of anything negative from our use of QuestionPro as the navigation and ability to copy previous survey options makes the program easy to use. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing QuestionPro Easy to set up as a non-profit without a budget toward survey programs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135455/QuestionPro/reviews/) Popular comparisons [UmfrageOnline vs QuestionPro](https://www.capterra.com/compare/135455-201674/QuestionPro-vs-Enquetes-Maken)[Google Forms vs QuestionPro](https://www.capterra.com/compare/135455-176571/QuestionPro-vs-Google-Forms)[SurveyMonkey vs QuestionPro](https://www.capterra.com/compare/135455-253516/QuestionPro-vs-SurveyMonkey)[Jotform vs QuestionPro](https://www.capterra.com/compare/135455-158456/QuestionPro-vs-JotForm-4-0) [SurveySparrow vs QuestionPro](https://www.capterra.com/compare/135455-168823/QuestionPro-vs-SurveySparrow)[Typeform vs QuestionPro](https://www.capterra.com/compare/135455-137289/QuestionPro-vs-Typeform)[Alchemer vs QuestionPro](https://www.capterra.com/compare/72549-135455/Alchemer-vs-QuestionPro)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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