Who Uses This Software?

UK & Global markets


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • CarVue
  • www.razoom.com
  • Founded 2003
  • United Kingdom

About CarVue

CarVue is a simple garage and shop management system that runs in your web browser with nothing to install or download. It's designed to save time on the everyday tasks that car sales & service businesses carry out. Accessible on any web-enabled device, it brings comprehensive garage management to any independent or franchise workshop in the world. Our community suggest and vote on new features, and we listen to them, incorporating the most popular of them into the product regularly.


CarVue Features

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management

CarVue Reviews Recently Reviewed!

Excellent software

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Costs

Cons: Have to load it up all the time no short cuts for desktops or actual app for your phone

Overall: Easy to use covers hgvs as well as cars and very reasonable price would recommend to anyone who is starting up to an established garage

Good System

Feb 08, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The system is good and covers most aspects of what we need.
Would be great if we could integrate the workshop to a booking system on our website and would also be great if it was a little quicker as this can be slightly annoying when we have multiple tasks to carry out on the system.
If you are a complete Luddite you may find the system difficult to get to grips with when inputting information it isnt completely clear what steps to follow however there is a great user guide attached to the system that will help if you need it

Excellent software which is helping us loads in Mexico!

Nov 30, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: - easy to use
- highly customizable
- multilingual
- great for the office
- automates office processes
- great stats and reports

Cons: - no task tracking and assigning
- mechanics do not really benefit from CarVue
- only directed to the back office and administration
- not able to boost efficiency of mechanics because they are not integrated

Overall: I really hope that you can add some more features to the application such as tracking the tasks of employees/mechanics more effectivley so that everyone knows exactly where, what and when to do things. This would help loads in boosting the overall efficiency of jobs and profit. Thats the only thing I really would like to see in the future. Otherwise it is great and I am looking forward to using BayConnect and improve the customer experience.

Recommendations to other buyers: Please launch BayConnect in Spanish!

Good but needs a few tweeks

Nov 22, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Ease of use

Cons: Being unable to edit a committed invoice

Overall: All in all a good experience. System could do with a few tweeks, first one should be that a committed invoice can be edited if needed. Sometimes when doing a lengthy bill mistakes can be made and once its committed there is no changing it apart from deleting and starting again. Also the text feature can only be done through the reg number (might be us but every time we try by customer name it never sends). A good system overall, keeps everything in one place and easy to use

Vendor Response

by CarVue on November 22, 2016

Thanks for your review Sharon, your feedback keeps the product evolving and improving all the time. With invoices, we recommend to only commit it at the point of issue to the customer. This allows you to make whatever changes we know can crop up during a job while the invoice is still a draft. Only once agreed and final, should you then press to commit it, and it will be locked. Committed invoices need to be locked as otherwise users could edit old invoice values, which would create accounting issues. We'll take a look at the text message bug you have found and be in touch. Thanks again!

Business Bliss

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Everything!

Cons: Smart phone restriction, only available online.

Overall: I love this program! i wish there could be a smart phone app to complete the use of it while out in the field! This really has diversified my business and cannot imagine not having it anymore!

Recommendations to other buyers: would it be possible to work offline and update when online. smart phone app needed.

Vendor Response

by CarVue on November 22, 2016

Thanks for your review Byron, we're pleased you love CarVue. A smartphone app is certainly an option that we're considering, and we'll keep you posted!

Carvue

Nov 14, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: A good product with ease of you use and great functionality the fact it is portable. Any issues or things you would like to have added to the system can be resolved quickly and easily and you always get an immediate response.

One stop shop for the motor trader

Nov 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having used CarVue since the start, its not only met all my needs, its surpassing them too with new add-ons arriving regularly