---
title: "Parim Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Parim Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more."
source_url: "https://www.capterra.com/p/135487/PARiM-Software/"
page_type: "product"
language: "en"
---

# 

 Parim Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Parim

## What is Parim?

Parim’s workforce management software lets you automate scheduling for simple and complex needs, track time and attendance with geofencing and GPS, and automate payroll calculations with shift-based pay rules. Parim is easy to use for everyone. Managers can quickly automate and allocate long-term schedules with complex patterns and publish open shifts in bulk. Staff can see their schedules and pay, apply to open shifts and clock in to work. Parim’s unique pricing with unlimited number of free users provides flexibility and mitigates risks while opening up an opportunity to build and expand your employee network to take on more business and scale your operations exponentially.

## What is Parim used for?

[Workforce Management](https://www.capterra.com/workforce-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Time Clock](https://www.capterra.com/time-clock-software/)

Top alternative

Featured

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Parim?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://parim.co&name=Parim)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Parim

4.8 (30)

VS.

[4.6 (5,306)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (29)

Ease Of Use

4.7 (5,306)

Value For Money

4.6 (23)

Value For Money

4.5 (5,064)

Customer Service

4.7 (29)

Customer Service

4.6 (5,079)

## Parim alternatives

[4.3 (1,924)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,854)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,762)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (3,536)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135487/PARiM-Software/alternatives/)

## FAQs about Parim

Overview

### Which roles and teams benefit most from Parim?

Parim is most used by operations managers, administrators, and business leaders who need to coordinate staffing, scheduling, and day-to-day service delivery. Finance and payroll teams rely on it for timesheets and billing accuracy, while compliance, customer service, and executive leaders use it to monitor workforce performance, oversight, and operational efficiency.

Answer based on 26 reviews

Overview

### What company size and specific industries is Parim built for?

Parim is designed for organizations that need staff scheduling, time clock, and payroll software, especially mid-market and larger businesses. It is trusted by companies in security, healthcare, facilities management, hospitality, events, staff management, and catering, where managing shift-based teams and payroll is a regular operational need.

Features and Usability

### What are the key features of Parim?

Parim offers scheduling and workforce management features such as automated scheduling, shift scheduling, availability management, and group scheduling. It also includes time and attendance tools like clock in/out, time tracking, timesheets, and geofencing, plus reporting, payroll integration, access controls, and approval workflow.

Integrations

### Which third-party tools and platforms does Parim integrate with?

Parim integrates with Amazon EC2, BambooHR, Intercom, Mailchimp Transactional Email, New Relic, Pingdom, Raygun, Sage Accounting, Stripe, Twilio, Xero, InterWeave Smart Solutions, and Zapier. These integrations span cloud infrastructure, HR, support, email, monitoring, accounting, payments, messaging, and automation.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Parim offer?

Parim provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide group-based learning, documentation offers written reference material, and videos support self-paced review of product steps and features.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Parim offer?

Parim offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users report quick answers and say support is easy to reach, with clear guidance and a simple layout that makes getting help straightforward, even across different time zones.

Answer based on 2 reviews

## Features

AI summary

Based on 4,360 Workforce Management reviews

Capterra data shows that buyers of workforce management software rank the following features as their top priorities:

-   **Employee Scheduling** (**58%** of reviewers rated this feature as critical)
-   **Employee Management** (**48%**)
-   **Timesheet Management** (**52%**)

Parim supports all three features that reviewers consider most important: Employee Scheduling, Employee Management, and Timesheet Management. Together, these capabilities help businesses assign shifts efficiently, maintain accurate employee records, and track work hours with confidence, allowing teams to manage daily operations more effectively.

Employee Scheduling

4.4 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Employee Management

3.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Timesheet Management

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Mobile Access

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Payroll Management

4.1 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Calendar Management

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Parim 101 features

### All Features
- Absence Management: Manage and track employee attendance
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Contact Management: Manage, organize, and store contact information
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Self Service: Gateway through which employees can access the system
- Employee Time Tracking: Track and measure time worked for employees
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- For Mobile: Compatible with mobile devices
- Forecasting: Form predictions based on past and present data/trends
- Geofencing: Virtual perimeter for a real-world geographic area
- Geolocation: Determines the location of a device using GPS or an IP address
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Labor Management: Manage the attendance, schedule, and payroll of the labor workforce
- Leave Policy Management: Create and manage leave policies including multiple policies per department, branch, shift, region, etc.
- Leave Tracking: Manage and track employee attendance
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Mass Notifications: Send messages to multiple recipients at the same time
- Messaging: Communicate using messages within the system
- Messaging/Shift Dispatching: Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage.
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Location: Manage and support multiple locations
- Offline Time Tracking: Track employee and task times without internet connection
- Online Scheduling: Track and organize online shifts
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Online Time Tracking: Track employee and task times using internet connection
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Integration: Facilitates integration with multiple third-party payroll systems
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior.
- Project Time Tracking: Measure time to completion or hours worked for projects
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Allocation: Assign available resources to various projects and tasks
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shift Management: Facilitate the scheduling and coordination of employee shifts
- Shift Scheduling: Schedule shifts via online calendars and available employees
- Sick Leave Tracking: Track and manage sick leave time
- Skills Tracking: Track employee skills, competencies, training & qualifications
- SMS Messaging: Send messages via SMS
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Variable Workforce: Utilize third party services to cover unforeseen labor needs

---

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Features

4.2 (21)

4.2

Based on 21 reviews

## Pricing

Value for money

4.6 (23)

Free Trial

Starter

Custom pricing

It includes:

-   Automated Shift Reminders
-   Certificate / Qualification Management
-   Employee and Client Scheduling
-   In-System Support
-   Manage Staff Availability
-   Optional Client Portal
-   Time off Management
-   Configurable shift list
-   Locations & roles
-   Dedicated staff + management apps
-   Create shifts via the app
-   SIA Badge Expiry Reminders
-   Unlimited free users

Professional

Custom pricing

It includes:

-   Approval Management
-   Custom Leave Types and Rules
-   Daily Back-Ups
-   Geolocation Clocking
-   Holiday Pay Rules
-   Pay Rates
-   Pay Run
-   Scheduling Patterns
-   Timeclock Dashboard
-   Timesheets
-   Work Time Directive Rules
-   Unlimited free users
-   CSV exports
-   Configurable automated pay schedules
-   Configurable people list
-   Configurable timesheet list
-   Overtime calculations

Premium

Custom pricing

It includes:

-   Customisable Employment Types
-   Geofence
-   HR Data Management
-   Invoicing Report
-   Margin Tracking
-   Pay and Charge Rules
-   Problem Tracking & Advanced Analytics
-   Real-Time Labour Cost and Budgeting
-   Shift cancellation tracking
-   Timesheet analytics & insights
-   Payroll export
-   Manage staff by employment types
-   Position coverage report
-   Pay lock
-   Client shift requests
-   Unlimited free users

Value for money

4.6 (23)

4.6

Based on 23 reviews

## Integrations

[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)[

Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

New Relic](https://www.capterra.com/p/118128/New-Relic/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (29)

4.7

Based on 29 reviews

## User reviews

Overall rating

4.8

Based on 30 reviews

Filter by rating

5(26)

4(3)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JS

Jane S.

Senior Office Manager

Security and Investigations

### "Parim is a one size fits all programme"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 1, 2025

Its a one size fits all package. It helps the contractors from planning their work day. It helps the manager keeping tracks on the contractors. It helps the finance dept in checking the contractors invoices

Pros

All of the above for the contractors, also the schedule and timesheet helps with keeping the payroll

Cons

We like the way that Parim reminds Admin if any of the contractors certificate are out of date, but only in the expertise list. The list is limiting.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DP

Debbie P.

Team cordinator

Hospital & Health Care

### "Very good app"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 22, 2023

Pros

Makes scheduling very easy, can easily track employ details

Cons

Parim is a very good app, I like everything about it

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 29, 2023

Thank you, Debbie, for a very positive review! We are glad you are fully enjoying the app.

OZ

Opeyemi Z.

Compliance Officer

Hospital & Health Care

### "PARIM REVIEW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2023

Pros

What I like most about Parim is the ability to schedule workers' shifts and rota. I also like the fact that Parim prompts workers when they're running late for their shifts, or they haven't clocked in.

Cons

I can't say what I like the least about Parim. Parim is actually a good platform every company should explore.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 21, 2023

Thank you so much for your review, Opeyemi! It's amazing to hear that PARiM allows you to optimise the staff management process. Through automation, we want to improve potential bottlenecks in scheduling, which will allow our customers to reduce manual touch-points internally and thus free more time to invest in growth and client service.

IG

Ivar G.

Manager

Restaurants

### "Almost perfect"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 21, 2023

I was proud to use PARiM as an Estonian as it is made by Estonians

Pros

The app is very easy to use, works fasts and is reliable. It has almost all of the best functionality out the in the scheduling app field.

Cons

If you have such a need that every employee should see every other employee's schedule then that is only possible if everyone can CHANGE everyone else's schedule. We operated like that on trust for 3 years, but there's a constant possibility that someone can delete the whole schedule.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JU

Juliana U.

Team Lead ADMIN

Hospital & Health Care

### "The value I get out of Parim"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 16, 2023

Pros

How effective it is when it comes to employee scheduling, time monitoring and timesheet management.

Cons

I have not discovered a feature I don't like yet.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 21, 2023

Thank you so much, Juliana! We're glad to hear you find PARiM valuable to your business processes :)

OG

Oliver G.

Managing Director

Security and Investigations

### "10 years and counting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 13, 2023

We cannot imagine operating without PARIM. The thought of it sends shivers down our spine.

Pros

When shopping for workforce management systems, PARIM's market competition all looked too system and tech orientated. When choosing the system, we wanted a system that welcomes the user in, had friendly approachable functionalities whilst delivering real results. PARIM's continual drive for improvements that upgrade not only ours but the system used by multiple companies works so well. It means that we benefit from the feedback and inspiration of likeminded PARIM customers.

Cons

At times updates interrupt current operating methods within the system. These are often worked around quickly however.

Reasons for choosing Parim

Simply better in every way, including its pricing structure.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 21, 2023

Thank you, Oliver, for your kind words! It means a lot to us to know that you find PARiM valuable. We strive to work on product development and improvements in collaboration with our clients to deliver the best-fitting solution to our customers, that will improve their business operations. And such direct positive feedback is what fuels our continuous growth!

JE

Joanne E.

Administrator

Events Services

### "Game Changer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 20, 2023

Fantastic!

Pros

The Schedule, people management and pay and charge has drastically reduced our work load and ensured we are more productive as a team. Its enabled us to concentrate on more important aspects of our job and saved us valuable time and money

Cons

The time clock needs to be more accurate in the pay and charge section.

Alternatives considered

[Opsyte](https://www.capterra.com/p/231521/Opsyte/)

[Humanforce](https://www.capterra.com/p/122077/Humanforce/)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reasons for choosing Parim

Because it had an events section and it was within budget

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 21, 2023

What an awesome review, Joanne! Thank you so much for sharing how you use PARiM and how it benefits your business. It's very motivating to hear direct feedback on how PARiM allows you to save both time and money and that our Events Module is an important tool for that.

AF

Alissa F.

Payroll and Accounts Receivable Manager

Health, Wellness and Fitness

### "Excellent program, highly recommended!... but could still use a little help "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2023

PARiM has really streamlined our scheduling and made our life much easier. There are still a few tweaks that need to be made to make the program even better, and I can't wait for those to come out!

Pros

I love the simplicity and ease. The system is extremely easy to read and understand, minimal training is required since it is so straightforward and simple.

Cons

As far as the financial side of things, I do tend to get frustrated with the inability to customize expenses. We NEVER pay the same amount as we bill for an expense. When there is mileage or a bonus that needs to be paid out to our employee, we bill a higher amount to our clients but there is not an option to bill, not pay. I have to keep a side list of notes for which clients need to be charged so I can manually create the expense on their invoice. There should be an option for payable expenses, and billable expenses.I also get frustrated that notes are shared across all shifts within the same group. A few weeks ago I reported an issue where 3 of our caregivers worked the exact same shift at the exact same facility. The notes entered into the different shifts were automatically shared between all 3 caregivers. We had offered one caregiver a higher rate, the note was added into the shift for payroll purposes, but the note was automatically added into all 3 shifts. For another one of the caregivers, our scheduler spoke with the facility over the phone and had approved for us to bill a higher rate for that 1 caregiver. Since the notes were shared across all 3 shifts, there was no way to find out which caregiver it was actually approved for. #1- there should be an option for notes about a shift to be private, not shared with the caregiver at all. #2- notes entered for one shift, should not transfer into another as it only applies to the shift the note was entered

Switched from

[MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)

Reasons for choosing Parim

We still have to use MatrixCare for our home health clients as PARiM is not yet compatible for home care.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

CEO

Hospital & Health Care

### "Terrible"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 27, 2022

Almost comically bad- we've essentially been told that the experience we've had as customers is incorrect... despite it being our experience!

Pros

When the product was sold to us we were satisfied that it could do everything we needed it to, it was only later on that we realised this is not the case! (unless you want to spend a lot of money!). This is the review I wish we're read before moving to Parim.

Cons

We found a flaw in user permissions that we highlighted to Parim. They used this as an opportunity to increase their costs and tie us in. We're an incredibly unhappy customer and they couldn't care less!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Lorna W.

Accounts

Hospitality

### "Parim makes staff scheduling easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 25, 2019

As well as saving staff time and minimising admin errors, PARiM hugely improves staff communication and visibility in terms of their pay and shifts.

Pros

We recently started using PARiM to manage our events staff and their shifts for our Catering Company. We found it very quick and easy to get started, create events and schedule our staff. PARiM allows us to schedule our core staff and then get other staff to apply for Open Shifts. As most of our staff aren’t office based the mobile app helps them apply for shifts and see their schedule.

Cons

There is a need for improved functionality of the app, which I believe is being worked on. Whilst you can export all reports as a .csv and import this into other systems it needs more automated integration/ synchronisation to other systems such as invoicing and accounts at a click of a button.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 29, 2019

Thank you for your review and feedback. Automated integrations are our #1 priority.

[View all Reviews](https://www.capterra.com/p/135487/PARiM-Software/reviews/)

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