# Parim Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Parim the right Workforce Management solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135487/PARiM-Software/reviews --- Parim 4.8 (30) [View alternatives](https://www.capterra.com/p/135487/PARiM-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Parim Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews RM Rory M CEOHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “When the product was sold to us we were satisfied that it could do everything we needed it to, it was only later on that we realised this is not the case! unless you want to spend a lot of money!).“ October 27, 2022 AF Alissa F Payroll and Accounts Receivable Manager Health, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “The system is extremely easy to read and understand, minimal training is required since it is so straightforward and simple.“ April 24, 2023 ## Showing most helpful reviews Showing 1-25 of 30 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James B. Security and Investigations Used the software for: ### "Everything we need" April 10, 2015 5.0 Using PARiM saves me time and money and makes my team’s job easier. The PARiM team are always available to help and support their programme and listen to feedback. Our staff also benefits because they can see their schedule online as well as site maps and directions together with any site specific instructions. We have looked at a number of similar systems but have found that PARiM offers far more than any other solution. PARiM are constantly adding new features and looking at ways to improve the system. The recent check call addition has meant that PARiM is now able to compete with some of the more 'established' systems. Pros Great support, a development team that listens easy to use portals. Cons Can't think of any that are worth mentioning. Review Source OZ Opeyemi Z. Compliance Officer Hospital & Health Care Used the software for: 1-2 years ### "PARIM REVIEW" November 21, 2023 5.0 Pros What I like most about Parim is the ability to schedule workers' shifts and rota. I also like the fact that Parim prompts workers when they're running late for their shifts, or they haven't clocked in. Cons I can't say what I like the least about Parim. Parim is actually a good platform every company should explore. Review Source Response from PARiM November 21, 2023 Thank you so much for your review, Opeyemi! It's amazing to hear that PARiM allows you to optimise the staff management process. Through automation, we want to improve potential bottlenecks in scheduling, which will allow our customers to reduce manual touch-points internally and thus free more time to invest in growth and client service. LW Lorna W. Accounts Hospitality Used the software for: Less than 6 months ### "Parim makes staff scheduling easy" July 25, 2019 4.0 As well as saving staff time and minimising admin errors, PARiM hugely improves staff communication and visibility in terms of their pay and shifts. Pros We recently started using PARiM to manage our events staff and their shifts for our Catering Company. We found it very quick and easy to get started, create events and schedule our staff. PARiM allows us to schedule our core staff and then get other staff to apply for Open Shifts. As most of our staff aren’t office based the mobile app helps them apply for shifts and see their schedule. Cons There is a need for improved functionality of the app, which I believe is being worked on. Whilst you can export all reports as a .csv and import this into other systems it needs more automated integration/ synchronisation to other systems such as invoicing and accounts at a click of a button. Review Source Response from PARiM July 29, 2019 Thank you for your review and feedback. Automated integrations are our #1 priority. DP Debbie P. Team cordinator Hospital & Health Care Used the software for: 2+ years ### "Very good app" November 22, 2023 4.0 Pros Makes scheduling very easy, can easily track employ details Cons Parim is a very good app, I like everything about it Review Source Response from PARiM November 29, 2023 Thank you, Debbie, for a very positive review! We are glad you are fully enjoying the app. IG Ivar G. Manager Restaurants Used the software for: 2+ years ### "Almost perfect" November 21, 2023 5.0 I was proud to use PARiM as an Estonian as it is made by Estonians Pros The app is very easy to use, works fasts and is reliable. It has almost all of the best functionality out the in the scheduling app field. Cons If you have such a need that every employee should see every other employee's schedule then that is only possible if everyone can CHANGE everyone else's schedule. We operated like that on trust for 3 years, but there's a constant possibility that someone can delete the whole schedule. Review Source KR Kira R. Administration Assistant Used the software for: 6-12 months ### "I've used PARiM for two separate companies now and it has been a life saver. Simple, efficient, easy" May 10, 2018 5.0 Pros The customer service is unparalleled. Even being in a different timezone/country doesn't stop PARiM from answering my questions quickly. The layout is also very simple and easy to understand. For a big company with more than 300 employees, we had to find software that was easy enough to understand but also had all the features we wanted and PARiM allows us to have tons of different tools while still being easy to use. Our employees also love the app because now they can easily access their schedules from their phone on the go and everyone is alerted of schedule changes on their phones so there is no excuse for not knowing shift changes! Especially useful for employees who are students and are always busy and don't have time for complicated new software to get used to Cons There are not many negatives to be said about PARiM. Our only dislike is that some of the modules with extra features such as SMS messaging and other things cost extra. Review Source AK Ashfaq K. Operations Manager Security and Investigations Used the software for: 1-2 years ### "For us PARiM ticks all the boxes " September 10, 2017 5.0 We are in the security sector and it saves us a lot of time and has some great security specific features like Lone Worker Check Calls and certificate tracking. We use the certificate tracking feature to give us reminders on all sorts of meetings and staff appraisals. Pros PARiM has ticked all the boxes for us and is extremely well supported by their team. We love the colour coding and the automated communication side of it which saves us a lot of admin time, emails and phone calls. We are slowly using more and more of the system and PARiM will suit us as we grow our business. Cons Any new additional features we could think of was getting added very quickly to the later version. Review Source Peter C. Director Market Research Used the software for: 6-12 months ### "Staffing management tool – Recommendation" August 12, 2015 5.0 Field Scope International has been using PARiM for 9 months to manage staff absence, our staff, their details and any extra work needed. Everyone has their own portal which means communication is simplified it saves on repetitive emails. We are always looking for tech tools like to help simplify what we do and PARiM has definitely ticked that box. Pros Before Parim we had quite a few staff members overlapping on holidays, Parim organises holidays and shift at a click of a button making staff management incredibly simple. Review Source PM Pippa M. Used the software for: 6-12 months ### "We are a young property letting business, a high end Airbnb for wealthy clients. We started using spreadsheets for scheduling the cleaning and managem" January 17, 2019 5.0 Pros Pros could be Shared access, individual login, timesheets and facilities, Great and very awesome easy to use Apps. I really love using it. Cons None because I am really amazed by how Parim works. It really makes my life easier I can organize everything with the help of Parim. Review Source LB Louisa B. Senior Consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Parim review" October 22, 2015 5.0 We only signed up to use PARiM last month but it’s already become integral into how we work and the potential for use in our business and industry is huge. It saves us a lot of time and makes it much easier for us to manage and connect with the staff we provide our clients. Also impressed with the advice and support given by the team! Review Source JS Jane S. Senior Office Manager Security and Investigations Used the software for: 2+ years ### "Parim is a one size fits all programme" October 1, 2025 5.0 Its a one size fits all package. It helps the contractors from planning their work day. It helps the manager keeping tracks on the contractors. It helps the finance dept in checking the contractors invoices Pros All of the above for the contractors, also the schedule and timesheet helps with keeping the payroll Cons We like the way that Parim reminds Admin if any of the contractors certificate are out of date, but only in the expertise list. The list is limiting. Review Source AF Alissa F. Payroll and Accounts Receivable Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent program, highly recommended!... but could still use a little help " April 24, 2023 5.0 PARiM has really streamlined our scheduling and made our life much easier. There are still a few tweaks that need to be made to make the program even better, and I can't wait for those to come out! Pros I love the simplicity and ease. The system is extremely easy to read and understand, minimal training is required since it is so straightforward and simple. Cons As far as the financial side of things, I do tend to get frustrated with the inability to customize expenses. We NEVER pay the same amount as we bill for an expense. When there is mileage or a bonus that needs to be paid out to our employee, we bill a higher amount to our clients but there is not an option to bill, not pay. I have to keep a side list of notes for which clients need to be charged so I can manually create the expense on their invoice. There should be an option for payable expenses, and billable expenses.I also get frustrated that notes are shared across all shifts within the same group. A few weeks ago I reported an issue where 3 of our caregivers worked the exact same shift at the exact same facility. The notes entered into the different shifts were automatically shared between all 3 caregivers. We had offered one caregiver a higher rate, the note was added into the shift for payroll purposes, but the note was automatically added into all 3 shifts. For another one of the caregivers, our scheduler spoke with the facility over the phone and had approved for us to bill a higher rate for that 1 caregiver. Since the notes were shared across all 3 shifts, there was no way to find out which caregiver it was actually approved for. #1- there should be an option for notes about a shift to be private, not shared with the caregiver at all. #2- notes entered for one shift, should not transfer into another as it only applies to the shift the note was entered Reason for choosing Parim We still have to use MatrixCare for our home health clients as PARiM is not yet compatible for home care. Review Source OG Oliver G. Managing Director Security and Investigations Used the software for: 2+ years ### "10 years and counting" November 13, 2023 5.0 We cannot imagine operating without PARIM. The thought of it sends shivers down our spine. Pros When shopping for workforce management systems, PARIM's market competition all looked too system and tech orientated. When choosing the system, we wanted a system that welcomes the user in, had friendly approachable functionalities whilst delivering real results. PARIM's continual drive for improvements that upgrade not only ours but the system used by multiple companies works so well. It means that we benefit from the feedback and inspiration of likeminded PARIM customers. Cons At times updates interrupt current operating methods within the system. These are often worked around quickly however. Reason for choosing Parim Simply better in every way, including its pricing structure. Review Source Response from PARiM November 21, 2023 Thank you, Oliver, for your kind words! It means a lot to us to know that you find PARiM valuable. We strive to work on product development and improvements in collaboration with our clients to deliver the best-fitting solution to our customers, that will improve their business operations. And such direct positive feedback is what fuels our continuous growth! JE Joanne E. Administrator Events Services Used the software for: 6-12 months ### "Game Changer!" July 20, 2023 5.0 Fantastic! Pros The Schedule, people management and pay and charge has drastically reduced our work load and ensured we are more productive as a team. Its enabled us to concentrate on more important aspects of our job and saved us valuable time and money Cons The time clock needs to be more accurate in the pay and charge section. Alternatives considered [Opsyte](https://www.capterra.com/p/231521/Opsyte/)[Humanforce](https://www.capterra.com/p/122077/Humanforce/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing Parim Because it had an events section and it was within budget Review Source Response from PARiM November 21, 2023 What an awesome review, Joanne! Thank you so much for sharing how you use PARiM and how it benefits your business. It's very motivating to hear direct feedback on how PARiM allows you to save both time and money and that our Events Module is an important tool for that. Richard I. Director Used the software for: 2+ years ### "Retail Staff Scheduling made quick and easy" July 18, 2018 5.0 Time and cost savings across a range of areas in the payroll. Also far improved staff communication, staff now under their pay and holiday far better than ever before. Pros We have used PARiM to manage our staff, their shifts and absences in our Retail group for several years now. PARiM made it quick and easy to get started and schedule the staff. With its sortable, fast, unlimited database we can manage our flexible staff pool in seconds. It makes managing staff across several locations much quicker and simpler and gives me an overall view of staffing costs and levels Using the Apps, staff can see their current, past and future shifts as well as their gross pay per shift so we receive far fewer pay and holiday queries. Cons Its not free software! Just needs integration with a payroll software to make it perfect. However its great value for money with excellent support from the PARiM team. Review Source Response from PARiM August 14, 2018 Many thanks for your review. Payroll software integration is one of our priorities and while we can't publicly state when it will be launched - we can confirm that we are working on it. JU Juliana U. Team Lead ADMIN Hospital & Health Care Used the software for: 2+ years ### "The value I get out of Parim" November 16, 2023 5.0 Pros How effective it is when it comes to employee scheduling, time monitoring and timesheet management. Cons I have not discovered a feature I don't like yet. Review Source Response from PARiM November 21, 2023 Thank you so much, Juliana! We're glad to hear you find PARiM valuable to your business processes :) VR Verified Reviewer CEO Hospital & Health Care Used the software for: 2+ years ### "Terrible" October 27, 2022 2.0 Almost comically bad- we've essentially been told that the experience we've had as customers is incorrect... despite it being our experience! Pros When the product was sold to us we were satisfied that it could do everything we needed it to, it was only later on that we realised this is not the case! (unless you want to spend a lot of money!). This is the review I wish we're read before moving to Parim. Cons We found a flaw in user permissions that we highlighted to Parim. They used this as an opportunity to increase their costs and tie us in. We're an incredibly unhappy customer and they couldn't care less! Review Source Leigh S. Director Utilities Used the software for: 1-2 years ### "I like Parim" March 31, 2017 4.0 Good product, good support, excellent service levels. Easy to use once you've mastered all of the features, of which there are many. A good user tool when managing people with shifts. Pros Has all of the features (and more) to make managing people, shifts, locations, pay grades, holidays, visa's, employee documents etc. Cons Can take some time to get used to, although, Parim can train you. Review Source Response from PARiM April 3, 2017 Thanks for the review and the comments. We are creating a PARiM academy with extensive video tutorial library/ archive to make it easier. An initial package of online or in person training is always included though Sarah Jane L. Founder Used the software for: 6-12 months ### "Awesome experience. Looked at 4 others. Parim is best based on ease of use and pricing model were" March 20, 2018 5.0 Scheduling employee shifts became 10x easier and gives us confidence that we can scale the business significantly without a big investment in this area. Pros Ease of use. It is simple (which is easier said than done in software design). The software is ease for administration and the app is easy for the employees including compatibility with all of the employee smart phones. The GPS and time-date reference is perfect for our business where employees have multi-site work schedules sometimes in same day. Recordkeeping is excellent but not differentiating factor. Cons It is difficult to find a flaw or weakness. I suppose the graphics from the report writer are simple but so what? Review Source Michael S. Used the software for: 6-12 months ### "Really like the modules and colour coding" September 10, 2017 5.0 Pros We love PARiM and use quite a few of its modules. I really like the way you can colour code positions, absences and certificates so after a while you can see at a glance the status of everything. PARiM also allows us to decide for each site or event whether we want to allocate shifts or for staff to apply for them or a mixture of both. Cons There is nothing we do not like about PARiM. Any feature we could think of was getting added very quickly to their later version. Recently we've advised PARiM to devise a few extra things for their sub-contractor module and they are already working on it. Review Source Sunny A. MD Used the software for: ### "Great System - Easy Interface - Only pay for what you use! " December 12, 2014 5.0 As a National Security provider it is imperative we found a people management system that was both cost effective and most importantly ease to use for both our Control Room Staff and Security Officers on site. Creating new shifts, booking officers on, sending out rotas has previously been time consuming and a major burden on our limited resources, with this new software all of these tasks have been made simple. Within days of using the software I have seen increased productivity and finally feel we have found a solution that will allow us to improve the service offering we currently provide our clients. The Parim staff are quick to respond to our needs and we are very excited about the future. Overall I would recommend this system to those companies that are looking to either change their existing software or need a helping hand in managing their workforce. Review Source Mark Z. CTO Used the software for: ### "IT WORKS!" August 11, 2015 5.0 We have been using PARIM for 6 months and it has saved us a lot of time and effort managing our staff and scheduling their shifts/ creating a rota for them. The system automatically produces our timesheets and shift or schedule information is communicated automatically at the click of a button. We have encouraged staff to download the Apps to save on phone calls and texts. Customer support has been excellent and is very quick when compared to other software we've tried." Review Source Riko M. Founder, CEO Computer Software Used the software for: 1-2 years ### "null" August 10, 2015 5.0 Review Source RA Rafiq A. Operations Manager Security and Investigations Used the software for: Less than 6 months ### "Very easy to use" September 5, 2017 5.0 Very easy to use and good support Pros Using PARiM has surprised me because it was a lot easier to use than I expected and saves me time in areas I hadn't considered like messaging my staff and communicating their rotas. I had just expected it to save me time scheduling staff but it does a whole lot more. Cons The check call module is a little temperamental and it would be good to be able to see which staff members live within a certain radius of client sites. Review Source Response from PARiM August 14, 2018 Thank you for your review. We would just like to note that since this spring (2018) you can sort staff by proximity to a given (client) location. Learn more at: http://support.parim.co/admin-portal/schedule/smart-schedule-overview We have also worked on further improvements to the check calls module. CA Connor A. Director Human Resources Used the software for: Less than 6 months ### "Parim is ahead of all competition" May 9, 2018 5.0 An assured price per hour worked through the software, which gets cheaper the more you use it. No ridiculous rate which becomes more expensive the more you use it. Pros What it says it can do, it does well! My company demo'd plenty of systems and decided on Parim. It offers all the functionality you could require and more. Employee files can even contain a field for shoe size! It is as basic or advanced as your needs require. We love the open shifts functionality - it helps to ensure cover for each shift! Cons The open shift functionality could be improved by changing the rate in which pay and charge is depending on how soon the shift is etc. Probably something their team can implement for my companies specific needs. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.