Whoisvisiting.com

Whoisvisiting.com

4.5 / 5 7 reviews

Who Uses This Software?

Whoisvisiting serves any company in the B2B space, who has an active online presence, understands the value of identifying online user behavior for prospecting and a sales team to action this data.


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
  • Pricing Details
    Pricing is based on the unique number of visitors to your website a month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Whoisvisiting.com
  • www.whoisvisiting.com
  • Founded 2014
  • United States

About Whoisvisiting.com

Whoisvisiting.com is a simple and effective way to find which companies are visiting your website but not contacting you.


Whoisvisiting.com Features

  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking

Whoisvisiting.com Reviews Recently Reviewed!

Who is Visiting provides our business with essential information that improves our conversions.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Who is Visiting software provides our company www.payroll.co.uk with extremely valuable data. We operate in a B2B industry so having the ability to have visibility of who is interested in our service through our website visits enables us to improve our customer service.
We can contact potential customers just at the right stage within the buying cycle to ensure they have all of the information they require to make an informed decision, very often we convert them to paying customers so the product makes perfect sense from a return on investment perspective.

Overall: Initially, when researching alternative suppliers I had concerns relating to the low price of the product and whether that would be reflected in the quality of service provided. Having experienced the product I no longer have these concerns.

Great tool, easy to use, excellent customer service

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really useful tool for our sales team to identify and score leads. In our industry it is imperative that we engage with the customer at exactly the right time so this is great to see when potential customers are looking at the site and what they are interested in. Also excellent customer service and it's good value for money too!

Cons: No issues - it would be good to see the exact person who has visited the site but Whoisidentify helps and if we need to dig deeper on any visitors we can do so on Mint or LinkedIn etc.

A no-brainer B2B sales tool

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Whoisvisting tracking software is an excellent solution for B2B sales and marketing. No longer do you have to guess which businesses are looking at your websites.

This clever and very affordable solution shows you how other businesses have found your website, the pages they are interested, and any available contact information. This combined data allows businesses to proactively engage with potential new customers who have shown interest in their products and services, ultimately increasing the chance of a sale.

Cons: It doesn't add insights for visitors using dynamic IP addresses, but as most businesses use fixed IP addresses this isn't necessarily an issue.

Overall: It makes you money

Overall a good experience

Nov 06, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a really great straight forward dashboard, easy to use and excellent value for the cost. I like ease of setting up reports and triggers as well.

Cons: - I wish there was a way to identify the organic search terms
- I also wish there was a contact network and form submission similar to LeadLander. It would be great to be able to get lead alerts, and automate leads to my CRM straight through Whoisvisiting

Very easy to use and provides beneficial information.

Nov 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The opportunity to see which pages have been visited on our website and by whom which helps us to identify prospective customers.

Cons: The reports cannot be fully customised to provide only the information required or wanted- extra fields in the category section would be useful and the ability to tick or manually enter data.

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Great tool, really helped my sales team.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's really cheap compared to the competition and really helps my sales team get through the door when cold calling.

Cons: More data please, can't get enough of it, going through about 100 records a week at the moment and leads are converting about 12%

Very poor customer service

Oct 06, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: We were looking for a more cost-effective, simpler visitor tracking solution than our current vendor. Whoisvisiting.com had a lower monthly price but still provided visitor tracking information. I'm a hot prospect, right? So I schedule an appointment with a rep, who was late and then acted all huffy on the phone (like I was a waste of time). Whatever. We proceed with the trial. It takes over a week of back-and-forth to get the code and implement, mostly delayed because I'm on US CST and the rep was on UK time. Once the software was running, I scheduled an appointment to go over my results (I was proactively prompted to schedule this meeting). The rep totally stood me up and then failed to respond to my emails.

Sort of echoing the other reviewer for this software. I loved what I saw of Whoisvisiting in our trial, but their customer service at the prospecting level does not make me comfortable to proceed with an investment. Womp, womp.