# Whois Visiting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Whois Visiting the right Lead Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135492/Whoisvisiting-com/reviews --- Whois Visiting 4.6 (35) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Whois Visiting Ease of use 4.7 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephen L. President Used the software for: Less than 6 months ### "Best visitor tracking tool on the market. If you need simplicity with functionality, this is it." January 22, 2018 5.0 I know what i'll be recommending from now on. There is power in simplicity and clarity and the team at Whoisvisiting.com gets it. Pros Straight forward pricing, easy to use and very useful features that make Whoisvisiting stand out from others on the market. I'm a fan of tools that work and keep things simple. You install the code, then you start receiving data right away, you can filter reports and even set up notifications. Then you can segment traffic by source, keywords, geography and get actual names and emails that DONT bounce when you contact them. What stands out the most is the UI, compared to other software on the market. Simply put, if you can get your clients to use it, then its easy to use and understand. Finally, customer support. You can actually call them and hear from a person. Sure they have a knowledge base, but nothing can compare to actually talking with someone on the phone if you're having technical difficulties or need clarification. Cons Not really a negative, but understand that limitations exist with any software like this. No software will tell you that Tom from XZY company visited your website and here's his email and LI information. That's against privacy laws in many countries. With that in mind, this is perfect for those building a business who their target customers are other small to medium size companies where the decision makers can be contacted easily. Not for those targeting multi national or large domestic companies where there are different departments, more than 500+ employees etc. Finding out who to contact would be difficult and in most cases you only have 1 chance to make a good impression. Review Source Jessica L. Head Of Content Marketing and Advertising Used the software for: 1-2 years ### "25% annual revenue growth since using the platform - and still going! " August 10, 2018 5.0 Awesome experience, will continue working with these guys for the foreseeable future. Pros \- Well, what's not to like? This software drastically improved the performance of our company and we have seen revenue fly through the roof since working with Who Is Visiting 18 months ago. - What makes this software stand out is the fantastic sales support. I was new to this sort of software and so was a novice when it came to setting up reporting. They helped me set up various reports, with different triggers etc and offered valuable insights. With their help, I managed to ensure that the reports that were the most useful were set up - and going to the right people in our organisation! Cons I wouldn't necessarily say this is a con, but it's a suggestion to improve. I'd love to see a mobile app! Their website is of course mobile-friendly, but so many companies these days are now established on an app platform, so that would be great to see and would make the process effortless, anywhere, anytime. Review Source aB amy B. Used the software for: ### "Very poor customer service" October 6, 2016 3.0 We were looking for a more cost-effective, simpler visitor tracking solution than our current vendor. Whoisvisiting.com had a lower monthly price but still provided visitor tracking information. I'm a hot prospect, right? So I schedule an appointment with a rep, who was late and then acted all huffy on the phone (like I was a waste of time). Whatever. We proceed with the trial. It takes over a week of back-and-forth to get the code and implement, mostly delayed because I'm on US CST and the rep was on UK time. Once the software was running, I scheduled an appointment to go over my results (I was proactively prompted to schedule this meeting). The rep totally stood me up and then failed to respond to my emails. Sort of echoing the other reviewer for this software. I loved what I saw of Whoisvisiting in our trial, but their customer service at the prospecting level does not make me comfortable to proceed with an investment. Womp, womp. Review Source VR Verified Reviewer Web Developer Marketing and Advertising Used the software for: 2+ years ### "Great product, works very well with Unbounce" August 10, 2018 5.0 I started using Whois Visiting in the hope that we would be able to catch the leads that drop off our landing pages, after a few weeks of getting used to the system we managed to start converting 5% of drop offs in to customers. Having used Whois Visiting for 2 years+ I have watched the constant growth and improvement to their system. They are about to launch a full API which I am beta testing and it is working well so far. Pros Simple control panel Easy to work with customer service Their Zapier integration works well with Unbounce Minimal effects on page load time Low pricing compared to the competition Cons There could be some functionality to view sub accounts statistics and change log. Review Source Andrew M. Co Founder / Creative Director Design Used the software for: 2+ years ### "Great software!" January 23, 2018 5.0 Pros Love the way the updates come through so quickly to my email. We use it regularly to find out who is checking out our site,. Cons I don't we we're making the most of the software but we're overall happy with the software. If I had to find something to grumble about the site sometimes takes a while to load the visitor infortmation. Review Source Anna W. Marketing manager Medical Devices Used the software for: 6-12 months ### "Easy-to-use software for tracking website visitors" November 9, 2018 5.0 Pros Easy to navigate in the software interface and understand visitor behaviour (new/returning, how they found us etc) Cons Many tracked visitors can only be tracked to the internet supplier, but that is probably just the way it is with visitor tracking in general. Would like to see an automatic forwarding function and as I understand this is coming soon in the next release. Review Source DG Dag G. Webmaster Used the software for: 1-2 years ### "Having real-time access to visitor information is a very powerful tool. " February 26, 2018 5.0 Pros Why spend thousands of dollars an not know who is visiting your site(s)? We have found Whoisvisiting a very tool providing visitor company information, landing page, and duration of visits. Real-time notifications and customizable trigger events are incredibly useful. Cons For non-technical people, simply getting an email message gives us an advantage rather than waiting for contact replies. We also have useful information as to which landing pages and advertising campaigns are generating visits. Ads with poor performance can now be removed quickly and money used more effectively. Review Source Danny C. Owner & Head of Stuff 'n Things Used the software for: 6-12 months ### "Great tool, really helped my sales team." November 6, 2017 5.0 Pros It's really cheap compared to the competition and really helps my sales team get through the door when cold calling. Cons More data please, can't get enough of it, going through about 100 records a week at the moment and leads are converting about 12% Review Source David A. Director Computer Software Used the software for: 6-12 months ### "Very easy to use, Able to react quickly to Businesses visiting your site" July 9, 2018 5.0 Pros Very easy to use, and the ability to see businesses who come to your site as well as ISP's to see how much traffic is coming. Cons The mobile site is very responsive, Could have the option of using an app but I think this feature is coming soon. Review Source Mark M. Managing Director Computer & Network Security Used the software for: 2+ years ### "A great value platform that has paid for itself many times over." January 16, 2019 5.0 Pros It's straightforward to use, very intuitive interface. Cons I can't really think of anything it lacks, that said the developers keep releasing new features that enhances the platform, Review Source JB Jeff B. Webmaster / Sr Marketing Manager Telecommunications Used the software for: Less than 6 months ### "Loving WhoIsVisiting.com" January 30, 2019 4.0 Pros I can see what companies are visiting my website, which pages they are interested in and how long they are spending there. Cons features are somewhat limited. the UI is kind of repetitive between the top and side. Review Source AD Ashley D. Asst. Account Coordinator Used the software for: Less than 6 months ### "Who is Visiting was easy and very useful " February 14, 2018 5.0 Pros It was easy to use and gave me loads of important information. Although we only used it for a short period we really enjoyed the program. Cons Sometimes it was hard to find contact information for the leads the website sent me. However overall it was great Review Source VR Verified Reviewer Co-founder & SEO Consultant Used the software for: 1-2 years ### "A no-brainer B2B sales tool" November 16, 2017 5.0 It makes you money Pros Whoisvisting tracking software is an excellent solution for B2B sales and marketing. No longer do you have to guess which businesses are looking at your websites. This clever and very affordable solution shows you how other businesses have found your website, the pages they are interested, and any available contact information. This combined data allows businesses to proactively engage with potential new customers who have shown interest in their products and services, ultimately increasing the chance of a sale. Cons It doesn't add insights for visitors using dynamic IP addresses, but as most businesses use fixed IP addresses this isn't necessarily an issue. Review Source VR Verified Reviewer Sales and Marketing Executive Information Technology and Services Used the software for: 6-12 months ### "Great visitor tracking software, very effective and great customer service!" August 6, 2018 5.0 The overall experience has been extremely helpful with finding out what people are looking at and finding on our website which allows us to improve, develop further and understand our customers (prospective) more. The customer service has been very prompt and helpful- I would recommend WhoIsVisiting to anyone! Pros \- very easy to navigate around and it is not overly complicated - great features and information on what people are specifically looking at on your website Cons \- the ability to personalise the reports - however after questioning this, it is being looked into. Review Source VR Verified Reviewer SEO Specialist Marketing and Advertising Used the software for: 2+ years ### "Using WhoIsVisiting Has Boosted My Overall Sales" August 10, 2018 5.0 Very impressed with the software to date. Pros Fantastic software, a lot cheaper than other providers, the software is always being improved. Great interface that has no faults when performing actions. The company makes changes that improve the software massively and they are always on hand to help with any support queries I have. Cons I'd love to see the actual person visiting however, with the GDPR world we live in I don't think this will ever be possible. Review Source VR Verified Reviewer Full Stack Developer Computer Software Used the software for: 2+ years ### "Product for knowing who your page visitors are" November 15, 2019 5.0 Information about the unique visitors that visit self hosted website. Pros I like that it shows quite a lot of information about unique visitors, who have visited your website. It provides quite large amount of data about the unique visitor. Cons Nothing to dislike, it is a product that helps you identify your web page visitors and do something about that information. Review Source ED Emma D. Strategy Director Marketing and Advertising Used the software for: 2+ years ### "Value for money lead tracking/generation software" June 8, 2021 5.0 A great team with a fantastic value for money product. This is something we can sell into our clients easily and provide added value to them as well. A business first product. Pros I like that a white label version of this software is available at good value. Not only does that help our business but it helps our clients' businesses as well. A fantastic lead tracking tool that does the job well. Cons The software is great. It would be good if there is the ability to integrate via API in the future but its by no means essential. Alternatives considered [Lead Forensics](https://www.capterra.com/p/156889/Lead-Forensics/) Reason for choosing Whois Visiting Price Review Source MC Matthew C. Marketing Executive Used the software for: 2+ years ### "So far so good, with system improving constantly " March 29, 2018 4.0 Useful for understanding company website visits. Pros Good software, much cheaper than the competitors and the software is constantly being improved. The current layout works well although it can be clunky when trying to do some actions. Improvements are being made to this. Cons The data is good but sometimes does not weed out the ISPs as well as it could. I also dislike that we cannot keep the system up to date with a list of companies we are already targeting or automatically tag companies we are targeting. Review Source CS Clare S. Marketing Manager Used the software for: 6-12 months ### "Who is Visiting provides our business with essential information that improves our conversions." November 17, 2017 5.0 Initially, when researching alternative suppliers I had concerns relating to the low price of the product and whether that would be reflected in the quality of service provided. Having experienced the product I no longer have these concerns. Pros The Who is Visiting software provides our company www.payroll.co.uk with extremely valuable data. We operate in a B2B industry so having the ability to have visibility of who is interested in our service through our website visits enables us to improve our customer service. We can contact potential customers just at the right stage within the buying cycle to ensure they have all of the information they require to make an informed decision, very often we convert them to paying customers so the product makes perfect sense from a return on investment perspective. Review Source NP Neil P. President Information Services Used the software for: 2+ years ### "Easy to use and customer service responsive" January 11, 2020 5.0 Find out who to contact. Pros Easy to use. Whoisvisiting reaches out each year for feedback and responds with answers. Cons Site is slow to load sometimes when reviewing how long someone has spent on the site. Link to review does not always bring up window. Reason for choosing Whois Visiting Cost. Review Source VR Verified Reviewer Specialist Consultants to SME's Glass, Ceramics & Concrete Used the software for: 2+ years ### "DOES THE JOB" August 15, 2018 5.0 EASY TO USE AND HAVE GIVEN US MANY NEW CUSTOMERS! Pros EASY TO USE, CAN ACCESS FROM ANYWHERE, AND ALWAYS BE UP TO DATE. Cons NUMBER OF VISITS SOMETIMES HARD TO UNDERSTAND Review Source LK Lauren K. Marketing Executive Logistics and Supply Chain Used the software for: 1-2 years ### "Great tool, easy to use, excellent customer service" November 17, 2017 5.0 Pros Really useful tool for our sales team to identify and score leads. In our industry it is imperative that we engage with the customer at exactly the right time so this is great to see when potential customers are looking at the site and what they are interested in. Also excellent customer service and it's good value for money too! Cons No issues - it would be good to see the exact person who has visited the site but Whoisidentify helps and if we need to dig deeper on any visitors we can do so on Mint or LinkedIn etc. Review Source MH Majid H. Director Used the software for: 1-2 years ### "Does what it says on the tin, amazing account manager too" March 15, 2018 5.0 New customers, more details of the businesses visiting too. Pros Alerts you to who is on your website so you don't miss a potential customer, customer support are very helpful and polite. Cons Only sometimes the company data is out of date or has a little less details so have to use google to populate address, Tel etc. Review Source EB Elizabeth B. Director, Client Services Used the software for: 6-12 months ### "Overall a good experience" November 6, 2017 4.0 Pros It's a really great straight forward dashboard, easy to use and excellent value for the cost. I like ease of setting up reports and triggers as well. Cons \- I wish there was a way to identify the organic search terms - I also wish there was a contact network and form submission similar to LeadLander. It would be great to be able to get lead alerts, and automate leads to my CRM straight through Whoisvisiting Review Source JD Jeff D. Marketing Coordinator Marketing and Advertising Used the software for: 1-2 years ### "This service allows me to get a really great snapshot of the businesses visiting us. " February 13, 2018 5.0 Visibility into which businesses are visiting our business. Pros Who Is Visiting is easy to implement and has a very user-friendly dashboard. Automated reporting works well and largely keeps 'bad traffic' references to a minimum. The support from rep and the rest of the team has been good. Cons I don't have much bad to say really.. they do as promised, giving me visibility on those businesses who visit our business site. It will be interesting to see how this type of service changes as LinkedIn changes. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.