NuOrder

NuOrder


3.5 / 5
7 reviews


Average Ratings

7 Reviews

  • 3.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • NuOrder
  • www.nuorder.com

About NuOrder

eCommerce and order entry platform that helps brands and retailers simplify order management and buyer outreach.


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NuOrder Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Back Order Management
  • Customer Database
  • Inventory Management
  • Order Fulfillment
  • Order Management
  • Real Time Order Entry
  • Remote Order Entry
  • Shipping Management
  • Warehouse Management

NuOrder Reviews Recently Reviewed!


NuORDER has allowed us to grow our wholesale business!

Mar 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The set up was very simple and quick. Love that they have a dropbox integration that will automatically match photos to products! Their support team was incredible- we were setting this up literally two days before a big show. They were helpful with training too, though we were familiar with the workflow from a previous system. One thing that always frustrated me about our old system was that it had all line sheet info but I couldn't print out a look book or create a custom line sheet to email to someone. This has been huge for us. When we get to market and are missing a sample, I can quickly create a custom line sheet for that missing item and email it out to everyone once it arrives and is photographed. You can also see analytics as to when someone has viewed the line sheet and if they've started a draft order or not. We love the new brand + boutique portal. We've had several wholesale inquiries all from our brand page that gives a preview of our line, price points, and aesthetic. We're opening accounts in the most random places thanks to NuORDER's exposure! And when you tell boutiques that you're using NuORDER they all sigh in relief. Not only is the app easy for you, but your buyers love it too. And the app is a must-have! Our showroom is spread out with gift pieces free floating in the front and heavy apparel in back. Having the ease of carrying an iPad or iPhone around and scanning directly from that device has cut down on ordering time tremendously. Another great thing is that one a store has registered with NuORDER, their data is shared across the platform. So say I grab someone's first name but they don't give a last name, the system will recognize the email associated with that buyer and auto fill in missing information. Absolutely incredible. Our entire team is super comfortable with this software and is so happy we made the switch. We highly recommend NuORDER!

Cons: One little hiccup that we did have was when it came time for the orders to sync into our inventory system which currently is StitchLabs. (changing to Fishbowl next month) The orders "synced" with customer info but no product data. Took about a week and a half to get that sorted out. Luckily, NuORDER does have a report that you can run that gives you totals on products for orders that are either Processed (final state) or Approved (pending sync). We were able to use that to make our PO.

NuORDER makes it very easy to sell to my dealer base.

Jul 29, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy and short it makes the sales cycle. World wide support

Cons: No iPhone app yet, but i hear it's in the works

Overall: I was using several platforms to manage orders and inventory and my orders had too many errors. After implementing NuORDER it made selling easier and faster. My sales reps sell more effectively and my CS team isnt taking orders anymore so they can focus on marketing and support.

Recommendations to other buyers: It's like the gym, just because you have a membership doesn't mean you're going to get fit. You need to utilize the functionality.

A useful b2b sales and marketing tool for vendors and retailers

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to browse styles and view availability is indispensable for today's wholesale marketplace.

Cons: NuOrder has done an incredible job of adding features and improving the UI over the past several years, there is really nothing lacking. Pricing and integration options for vendors may cause issues.

Overall: Being able to review products by line sheet or season, as well as to search with filters makes browsing and finding styles simple. The ability to put together orders and submit them is also indispensable, and being able to view past orders is also useful. NuOrder also allows vendors to put together notes and email them to prospective customers.

Capterra loader

NuOrder has made my life so much easier!

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has simplified the way us and our accounts process orders, receive line sheet information and write orders at tradeshows.

Cons: The product edit process is sometimes more tedious and time consuming than we'd like.

Overall: We've worked in the fashion industry for over +5 years, ever since we began to work with NuOrder our lives have changed for the better!!

We use this software daily to work with our retail partners.

Apr 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: I like the ease of use that the program provides our partners with when entering reorders or initial orders for our apparel company.

Cons: The upcoming increase in price for the software without an improvement in functionality leads us to look elsewhere for a substitute.

Capterra loader

Disappointed

Aug 19, 2018
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Linesheets once created are easy to read.

Cons: The support representatives are the least professional I have ever encountered.

Overall: Basic functions are not standard in this platform. Reporting is very limited and the standard reports aren't terribly useful.(IE: sales dollars received over a month or any period of time isn't possible.) Some functions should be easier to manage (IE: the ONLY way to alter inventory is a CSV upload.) The customer service is uneducated. Every question receives an "I dont know", we cant do that, or an attitude and a lack of understanding of the actual question or need. Its irritating at best and dysfunctional typically. Even trying to explain to them why we couldnt pay an invoice that didn't actually add to the right amount was a process that took far too long to correct (and they continued to ask why it couldnt be paid). This is an exhausting company to work with.

Overpriced, not intuitive, and adds another step to the ordering process.

Jan 16, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

Comments: I began using it as a retailer and when I went to use it as a wholesaler, was mis-led on its capabilities. After deciding immediately that it wasn't working for me, they refused to issue a refund. My wholesale accounts seemed to be annoyed I started using it - and in turn emailed me orders instead of going through the system anyways. HUGE WASTE OF MONEY. The sellers working for the company were nice until we signed on, then became catty and rude.

Cons: I would advise anyone not to use this system. There is no ability to add shipping costs or mark as paid if you were to accept a check vs using a credit card through their system. They say that there is an online marketplace, and it can generate new sales, but even when I was featured on the main email blast, did not gain any new business contacts.