# NuORDER Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NuORDER the right Order Entry solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135545/NuOrder/reviews --- NuORDER 4.2 (40) [View alternatives](https://www.capterra.com/p/135545/NuOrder/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NuORDER Ease of use 4.0 Customer Service 3.9 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amanda G. Sr. Division Manager-Specialty Store Sales Apparel & Fashion Used the software for: 1-2 years ### "NuOrder has made my life so much easier!" August 30, 2018 5.0 We've worked in the fashion industry for over +5 years, ever since we began to work with NuOrder our lives have changed for the better!! Pros It has simplified the way us and our accounts process orders, receive line sheet information and write orders at tradeshows. Cons The product edit process is sometimes more tedious and time consuming than we'd like. Review Source CEH Clark E H. VP of Sales and Buying Consumer Goods Used the software for: 2+ years ### "Former VP of M Dumas and Sons CHS" April 8, 2025 5.0 Sub par, easy to use when you spend the time to learn the system Pros Accessibility and user friendly interface Cons Getting kicked out when others used my account and I had to restart an order from scratch…also constant calls from light speed Alternatives considered [RepSpark](https://www.capterra.com/p/220074/RepSpark/) Reason for choosing NuORDER Had to use both…too much time in inventory management trying to filter what was outgoing and incoming Review Source PT Preston T. Operations Manager Retail Used the software for: 6-12 months ### "Don't waste your time" May 14, 2019 1.0 Three times I’ve come into a call with a specific issue (product not appearing on an inventory export; system applying discounts twice; EZ Order emails going to spam) and been thrown into a “NuOrder Best Practices” tutorial before my question was even addressed. Secondly, NuOrder appears to heavily sell themselves on their email marketing capacity and social networking capabilities but do not hold themselves accountable with the problems associated with those tools and the other basic functions. For example, I asked: (1) if an EZ Order email immediately go to a customers spam folder, why would I spend time with an email marketing campaign that’s most likely going to go straight into the same spam folder? And (2) why would I waste my time on creating an aesthetically pleasing home page when my customers can’t get logged in? These questions still have not been addressed with a clear solution, rather been answered with advise that has created more work on my end. The basics functions of what would make NuORDER a worthwhile investment and a revenue generating asset to our company are not at the level that was promised. Pros I think it’s been an excellent tool for order and inventory management. Cons All software as issues but NuOrder makes it really tough as it’s people’s ability to answer questions directly and solve problems quickly is absent. Alternatives considered [Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) Reason for choosing NuORDER We were sold on features that don't exist: (1) Trade show digital order taking (2) Customer's submitting their own orders easily (3) Product set up and information... I could go on. All these and more do not exists. Review Source SB Stephanie B. Sales Manager Wholesale Used the software for: 2+ years ### "NuOrder is the best to use" November 8, 2019 5.0 Pros I love the ease of this product and how self explanatory it is. All of the functions are so useful for our company and my buyers love it. Cons I do think that the iphone app could use an update. It is not as user friendly on the Admin side to update and place orders. Reason for choosing NuORDER The price and functionality of NuOrder was the best option for our company. A lot of our customer were already using NuOrder so it was the best choice. Review Source uV umair V. manager Apparel & Fashion Used the software for: 2+ years ### "Excellent for Wholesale" November 8, 2019 5.0 streamlined many of the tasks we used to do manually before Pros Low price and great features. We love the fact that we can setup different pricing for as many customers as we like Cons Promo code functionality is not available Alternatives considered [FDM4](https://www.capterra.com/p/20900/FDM4/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing NuORDER better pricing than all of the above and has enough functions to fulfill our current needs Review Source ML MaryEllen L. Buyer Apparel & Fashion Used the software for: 1-2 years ### "Buyer for Lily’s Esposito Garden Center" October 10, 2024 5.0 Good! All of my orders have been received accurately! Pros Doing my orders on line with clear pictures and descriptions Cons That I can't see other companies that I have not yet ordered with. Review Source VR Verified Reviewer Purchasing Inventory Manager Luxury Goods & Jewelry Used the software for: 2+ years ### "Attractive program, hard to use" January 10, 2019 1.0 Not good. Do not recommend. Pros Beautiful design, highly branded and representative of our company. Creates decent line sheets, which has been helpful. Cons Not user friendly or intuitive. We had to have multiple training's with NuOrder staff to learn the program internally, and now have to repeat that training with our customers and sales reps. We have sales reps that, even after multiple training's, are unable to understand and work with the program. Several refuse to use it. Several years later, we still get frequent complaints about the program. It was a mistake to move into NuOrder for our company. We just don't have the resources to change to another platform at this time. Review Source VR Verified Reviewer Software Developer Apparel & Fashion Used the software for: 1-2 years ### "If you have money to burn and customers to frustrate..." February 14, 2019 1.0 Currently, we're not solving any problems, merely adding to them. Pros I can find nothing I like about this software. Cons Ease of use: There is none. You want to load a list of Res for a buyer? Too bad, you've got to add them individually. Want to hit the API and gather some recorder? Good luck, it maxes out at 500 records and has no pagination. Have a problem with something? Hope you've got weeks to kill to get a useful response. Review Source VR Verified Reviewer Founder & Creative Director Apparel & Fashion Used the software for: 2+ years ### "A useful b2b sales and marketing tool for vendors and retailers" August 3, 2018 4.0 Being able to review products by line sheet or season, as well as to search with filters makes browsing and finding styles simple. The ability to put together orders and submit them is also indispensable, and being able to view past orders is also useful. NuOrder also allows vendors to put together notes and email them to prospective customers. Pros The ability to browse styles and view availability is indispensable for today's wholesale marketplace. Cons NuOrder has done an incredible job of adding features and improving the UI over the past several years, there is really nothing lacking. Pricing and integration options for vendors may cause issues. Review Source Laura V. Business Systems Manager Apparel & Fashion Used the software for: Less than 6 months ### "Disappointed" August 19, 2018 2.0 Basic functions are not standard in this platform. Reporting is very limited and the standard reports aren't terribly useful.(IE: sales dollars received over a month or any period of time isn't possible.) Some functions should be easier to manage (IE: the ONLY way to alter inventory is a CSV upload.) The customer service is uneducated. Every question receives an "I dont know", we cant do that, or an attitude and a lack of understanding of the actual question or need. Its irritating at best and dysfunctional typically. Even trying to explain to them why we couldnt pay an invoice that didn't actually add to the right amount was a process that took far too long to correct (and they continued to ask why it couldnt be paid). This is an exhausting company to work with. Pros Linesheets once created are easy to read. Cons The support representatives are the least professional I have ever encountered. Review Source LAV Luz Adriana V. ADMINISTRADORA Retail Used the software for: 2+ years ### "Compras bajo mi control" August 26, 2023 5.0 Respecto al programa en sí, me encanta, es muy intuitivo, es simple, permite disfrutar de la compra. Pros Es súper fácil usar, tengo todo el catálogo de productos disponibles por cada marca, puedo ver la cantidad por cada talla, otras opciones de los colores, tengo presisión y claridad frente al precio público y al costo. Puedo comparar entre las distintas opciones de un mismo productos, y al hacer el pedido puedo editarlo, aumentando las cantidades o eliminando el producto en caso de no estar satisfecha con mi decisión inicial. Cons Pese a la disponibilidad de inventario que muestra las marcas no siempre hacen la asignación de la mercancia basados en ello ni cumplen los tiempos de entrega que describen en la págino, eso es totalmente ajeno a NU-Orden, entiendo que es falla en la empresa vendedora, en la empresa que lo usa como vitrina de ventas. Review Source JW Jennifer W. Account Rep Wholesale Used the software for: 6-12 months ### "NuOrder User Feedback" November 13, 2019 5.0 It is easier to sell product with current information so readily available. Pros It makes detailed product information easily accessible to me and my customers. Cons The reports are difficult to manipulate. Review Source LB Luisa B. Director of Production Apparel & Fashion Used the software for: Less than 6 months ### "Great software! " November 8, 2019 5.0 We are still in the early stages of using it, but we were hoping it would connect us with retailers and help us grown and expand our business. So far that has not happened. Pros Once you use it a few times it is pretty user friendly. The layout is very nice and easy to merchandise. Cons Some options for linesheets that I think would be great are not customizable. Review Source MW Matt W. Production Manager Used the software for: 1-2 years ### "We use this software daily to work with our retail partners." April 2, 2018 4.0 Pros I like the ease of use that the program provides our partners with when entering reorders or initial orders for our apparel company. Cons The upcoming increase in price for the software without an improvement in functionality leads us to look elsewhere for a substitute. Review Source VR Verified Reviewer COO Apparel & Fashion Used the software for: Less than 6 months ### "NuORDER has allowed us to grow our wholesale business!" March 19, 2018 4.0 Pros The set up was very simple and quick. Love that they have a dropbox integration that will automatically match photos to products! Their support team was incredible- we were setting this up literally two days before a big show. They were helpful with training too, though we were familiar with the workflow from a previous system. One thing that always frustrated me about our old system was that it had all line sheet info but I couldn't print out a look book or create a custom line sheet to email to someone. This has been huge for us. When we get to market and are missing a sample, I can quickly create a custom line sheet for that missing item and email it out to everyone once it arrives and is photographed. You can also see analytics as to when someone has viewed the line sheet and if they've started a draft order or not. We love the new brand + boutique portal. We've had several wholesale inquiries all from our brand page that gives a preview of our line, price points, and aesthetic. We're opening accounts in the most random places thanks to NuORDER's exposure! And when you tell boutiques that you're using NuORDER they all sigh in relief. Not only is the app easy for you, but your buyers love it too. And the app is a must-have! Our showroom is spread out with gift pieces free floating in the front and heavy apparel in back. Having the ease of carrying an iPad or iPhone around and scanning directly from that device has cut down on ordering time tremendously. Another great thing is that one a store has registered with NuORDER, their data is shared across the platform. So say I grab someone's first name but they don't give a last name, the system will recognize the email associated with that buyer and auto fill in missing information. Absolutely incredible. Our entire team is super comfortable with this software and is so happy we made the switch. We highly recommend NuORDER! Cons One little hiccup that we did have was when it came time for the orders to sync into our inventory system which currently is StitchLabs. (changing to Fishbowl next month) The orders "synced" with customer info but no product data. Took about a week and a half to get that sorted out. Luckily, NuORDER does have a report that you can run that gives you totals on products for orders that are either Processed (final state) or Approved (pending sync). We were able to use that to make our PO. Review Source aM ana M. buyer Retail Used the software for: 1-2 years ### "revuew new order request" May 15, 2024 4.0 this experience is satisfactory......... Pros placing order-i have no other comments. Cons no comments to add to this survey......... Review Source Joy G. Purchasing Inventory Manager Luxury Goods & Jewelry Used the software for: 2+ years ### "Beautiful but Problematic" September 13, 2019 2.0 It was not the best choice for our company. It's created confusion and extra work for our team. When it works, it's mostly great, but issues often arise. We should have shopped around more. Pros \- beautiful website - easy integration with NetSuite, allowing for live inventory and order sync'ing - responsive customer support Cons \- Glitches arise making orders not sync, or duplicate - No way for transferring credit card info from dealers - Forces entry of each quantity into order field, rather than defaulting to 1. Created incredible confusion from dealers - customer support can't always help, and be prepared to contact them fairly frequently Review Source NO NICOLE O. VP OF SALES Retail Used the software for: 2+ years ### "BIG FAN!" November 13, 2019 4.0 Overall, I'm extremely happy with the service and could not run my business with out it. It makes managing a multi million dollar business very easy. Pros This software has single handedly allowed me to make 5 brands multi million dollar businesses in less than 2 years time. Cons The Support staff used to be very on top of fixing problems and it seems as if when Nuorder grew substantially, the support is not near as helpful. Seems as if they are more eager to volley back and unhelpful answer than fully assist helping with the problem. In the early years, somebody would come in to fix the problem immediately and would not rest until it was fixed. 7 out of 10 times issues are not resolved properly these days. Reason for choosing NuORDER Experience on the platform. I have been a user since 2014. Review Source DW Davis W. Owner Retail Used the software for: 2+ years ### "Clothing Store Review of NuOrder" July 26, 2020 4.0 I certainly will continue to use and recommend NuOrder despite the minor frustration of having to switch back and forth to vendors website. Pros I was a brand new retailer 4 years ago. NuOrder made it easy for a retail clothing company to get started order product. It is a business to business portal for clothing wholesalers and retailers. (I'm writing this review from the retailer point of view) It is easy to download and start using. The learning curve is very small and intuitive. I mostly use NuOrder on PC but I do have the app downloaded on my phone which makes it convenient when attending a buyers market. I really like that I can see multiple venders in the same format and being familiar with using format attracts me to other vendors using that format. It is sometimes frustrating when I go to new vendor who has created their own business to business site and does not use NuOrder. Cons The thing I like least about NuOrder is the ability to see the images of products. Often I have to switch back forth from NuOrder to the wholesaler's retail site to make sure I am getting the desired product. Review Source LK Lisa K. Brand Coordinator Apparel & Fashion Used the software for: 1-2 years ### "Best wholesale platform!" November 8, 2019 5.0 We're able to keep track of when people ordered more efficiently and reach out to accounts smoothly. I love it! I use it to track delivery times as well in regards to ecommerce business too. It's really multifaceted! Pros I love that it's like online shopping. It's easy to see all of the products and sort by styles, seasons or silhouettes. EZ orders and campaigns are great too. The data is easy to see and interpret from main pages. Takes out the hassle of pulling several reports. Cons I wish we could sort by size. A lot of our clients prefer S/M over M/L and can't always see what's readily available in each size. I also wish it integrated more smoothly with full circle. It's a pain to have to enter in FC then wait for the sync as opposed to just adding or accepting a buyer through the online tradeshow. Review Source VR Verified Reviewer Dir. Merchandising, D2C Retail Used the software for: 6-12 months ### "Easy Way to Manage Inventory, Manage Account Relationship " November 13, 2019 5.0 Overall, this tool has reduced waste and improved our orders. The reporting capabilities are handy as well to roll up top sellers. Pros NuOrder is extremely intuitive and easy to use. It also allows both the user and the customer to see and communicate inventory available. We love using the ordering and linesheet capabilities to reduce waste in market appointments. Cons As new updates are rolled out, app sometimes freezes. Review Source JA Jeanne A. buyer Apparel & Fashion Used the software for: 2+ years ### "NuOrder" October 6, 2020 4.0 Overall for the aspect in which we utilize NuOrder it works great. Pros NuOrder has been an asset to our sales team. Ordering in easy for both our sales team and customers. Cons We have not yet been able to have bitaleral communication between our main operating system and NuOrder. So there are numerous functions that we cannot do in NuOrder. Review Source ER Erika R. Customer Service Manager Apparel & Fashion Used the software for: 2+ years ### "Pros & Cons " November 13, 2019 4.0 For the most part I feel Nu-order is a user friendly software but can definitely make improvements in some areas such as order entry. Pros I like that I am able to view images, ATS and delivery windows all in one screen. Cons I think the least liked thing about Nu-order is the integration between software's. Review Source VR Verified Reviewer Business Owner Retail Used the software for: 1-2 years ### "Everything in One Place" November 16, 2019 5.0 It is so nice to not have 10 different websites to order from and to keep track of. Everything is in one place and it has an a lifesaver! Pros I love that it brings all of our companies into one place. One website, one login and everything is there. It saves a ton of time! Cons It takes some time to adjust to if you are used to using different B2B sites, but it’s a quick learning curve. Review Source EC Elaina C. National Account Executive Apparel & Fashion Used the software for: 1-2 years ### "NuOrder for the New Times" February 13, 2021 5.0 I have been using Nuorder for a few years now with my current and previous companies. It has proven itself time and time again to be one of the best software for the fashion apparel world. Pros I love the inventory management and the CRM. I like the way I am able to communicate with customers and see their history. Cons Difficult in the beginning but once you get the hang of using it daily it becomes self explanatory. Review Source Similar Products Featured ## Related categories [Order Entry](https://www.capterra.com/order-entry-software/)[Order Management](https://www.capterra.com/order-management-software/)