teenyoffice

teenyoffice

5 / 5 10 reviews

Who Uses This Software?

All agencies, Teenyoffice will support all agency needs.


Average Ratings

10 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $340.00/year
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • teenyoffice
  • www.teenyoffice.com/
  • Founded 2012
  • United States

About teenyoffice

Modern solutions for travel agencies and independent agents. Travel Agent invoice, sales reports, database management, and more. Multiple currency, multiple vendor and commissions invoicing. Sales reporting, commission reporting, Database management and marketing.


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teenyoffice Features

  • Central Reservation System
  • Customer Database
  • Flight Booking
  • GDS / OTA Integration
  • Itinerary Creation
  • Marketing Management
  • Payment Processing
  • Promotions Management
  • Quote Management
  • Rental Car Reservations
  • Single / Group Reservations

teenyoffice Reviews Recently Reviewed!

I suppose it's a handy software for fights

Aug 29, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Cons: Would like to know more about it as I plan on a travel business Would like to have flights booked on it. Have access to booking flights and cancellations. And other travel related bookings and service

Vendor Response

by teenyoffice on September 01, 2017

If you would like a demo pls email demo@teenyoffice.com thank you

Very pleased!

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a not so tech person it was very easy to learn. The support person patiently walked me through the learning stage.
They helped me with all my bookings questions.

Cons: I'm not sure of the group sending ease. There could be an easier way to set up and send emails. I may be wrong as I'm not fully knowledgeable about all of what the software can do.

Overall: Easily organize and contact my client lists.

Vendor Response

by teenyoffice on May 16, 2017

Thank you. You can send an email by clicking email guest. Will call you to make sure you understand how to do it

Excellent Product - Service -Support - Price!

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been an agency owner for over 23 years now and we were looking for an invoicing program that was easy to use for everybody. I did research and was trying out the other competition. It just seems like everybody wants to just sell you their product. Other software invoicing products were way too involved. I did google searches and came across Capterra and found Teeny Office. Their one-page website was intriguing ... nothing special - however, it had everything I was looking for! And most of all - EASY to use. I called Teeny Office on Friday night of New Year's weekend and someone answered the phone! Wow! They were very helpful gave me a demo on the spot and I signed up immediately. I was set up and running with the software program within a couple of days. They are always available or calls right back if there is any assistance I need or any of our agents. We have developed a friendship from across the country. If anybody is looking to simplify the invoicing process and have more sales ... look no further than Teeny Office! Best investment for the price!

Cons: Love the product ... Teeny Office is always trying to make improvements for the benefit of the agency/agents! If I do have suggestions, the customer service reps always have an open ear to bring them to the development team.

Overall: Tracking and maintaining back end invoicing software for my company.

Vendor Response

by teenyoffice on May 15, 2017

Thank You Janet wishing you success and blessings!

Our Agents really love the ease of use

Mar 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Pros
-unbelievably easy to use
-tracks agent commissions
-soup to nuts platform
-best sales report out there
-it is nice to be able to pick up the phone and call with questions

The Cons
-the marketing platform needs inprovement, but the entire system as a whole is better than any other crm out there for travel agents.

Vendor Response

by teenyoffice on March 08, 2016

Thank You!

Just great!

Jan 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use Teeny Office since June 2015 and just love it! I hate big guys with confusing options and outdated layouts.
If you are like me - like everything quick and easy - this product is for you!
Also, I like customer support. No more wait for half and hours to be told that live support service is not part of your plan. Here, is more simple: you call Jina and problem solved or she gives you a realistic idea when this problem will be solved. So far, I didn't have too many issues to report.
I recommend this product for everyone who needs simple solution to manage client base.

Vendor Response

by teenyoffice on January 21, 2016

Thank you Nadia for all of your wonderful feedback. Let us know how we can help you succeed!

It is the easiest and best CRM I have ever used

Sep 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used Clientbase and Clientease and found them both really confusing. I decided to try Teenyoffice agentdesk . It is so easy and when I was having a problem copying and pasting and emailed them they called me right back. They created a sample invoice fore me so I could reference how to build it and I can create as many travel componenets as I need. I have to admit I rushed through the training, so I was skipping the create component step and made mistakes.
But they looked at my invoices and redirected me on how to do it so now I know how to create the most complicated invoices and they look great. They also have a few things that I like where I can modify my vendor list. And I can email my clients directions to the pier. I like it and will stick with it.

The only con I can think of is that the group management module isnt as good as I wanted and they took down the deckplans and have been readding them because they were not loading on smart phones. The staff at Teenyoffice takes requests and feedback so they are adding new stuff every week. Agents wanted a Quick Quote sytem for cruises and they added it. I think they are releasing a quickquote for vacations as well. Every week I get an email with updates and new tools. I like that part a lot. The invoices are really nice and I believe this is the best CRM out there. The service is really good and they care about agents and how we need to function in our day to day lives.

Vendor Response

by teenyoffice on September 08, 2015

Thank you and yes please watch for our update emailedweekly.

Excellant

Jun 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: #1 We have been using Teeny office since December. Every week they are adding new tools. We like that they are responsive to our ideas. If I need training I can call them for support and there is always someone to help. Support is included with the program.

Rose Prince
AMB Travel

Vendor Response

by teenyoffice on June 11, 2015

Thanks Rose. Call us if you need anything!

We love it. We are a 6million dollar agency and had shopped for a back office system for 6 months

May 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Full client history, emails calendar, daily things to do. We can create an invoice using multiple vendors on one invoice and each vendor's commission is tracked separately. Great premade scripts, beautiful invoice customized with logo. No fee to call them with a quetion (clientbase was charging us $45 per call)

Back office for at home agency!!

Aug 27, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product is really an interesting concept and make life easier with paperwork for clients. I love that it has plug in for information on all of our clients. As we use it more and more I am sure it will become automatic for us. I have not found any cons to this product as to today. It is still be created and I look forward to any additions.

Vendor Response

by teenyoffice on August 31, 2014

Thank You please let us know if we can do anything for you as well!

Teeny Office

Aug 22, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Teeny office has been working great! You get a button and auto login. It does your client database, emails promos, emails invoices, sales reports and commission reports. We used to have Clientbase and then switched to Clientease. When we switched to Teeny Office, we were surprised with the point and click. Much better and the price is unbeatable. Have a question just call them you get a call right back.
Of they have all the cruiseship deckplans that you can email to client. The drawback is they are adding all vendors (right now just cruise) they are supposed to add that within the next month, so you can do all your FIT bookings as well.