# teenyoffice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is teenyoffice the right Travel Agency solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135550/teenyoffice/reviews --- teenyoffice 4.5 (15) [View alternatives](https://www.capterra.com/p/135550/teenyoffice/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of teenyoffice Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Janet H. Owner/Agent Hospitality Used the software for: 6-12 months ### "Excellent Product - Service -Support - Price!" May 15, 2017 5.0 Tracking and maintaining back end invoicing software for my company. Pros I have been an agency owner for over 23 years now and we were looking for an invoicing program that was easy to use for everybody. I did research and was trying out the other competition. It just seems like everybody wants to just sell you their product. Other software invoicing products were way too involved. I did google searches and came across Capterra and found Teeny Office. Their one-page website was intriguing ... nothing special - however, it had everything I was looking for! And most of all - EASY to use. I called Teeny Office on Friday night of New Year's weekend and someone answered the phone! Wow! They were very helpful gave me a demo on the spot and I signed up immediately. I was set up and running with the software program within a couple of days. They are always available or calls right back if there is any assistance I need or any of our agents. We have developed a friendship from across the country. If anybody is looking to simplify the invoicing process and have more sales ... look no further than Teeny Office! Best investment for the price! Cons Love the product ... Teeny Office is always trying to make improvements for the benefit of the agency/agents! If I do have suggestions, the customer service reps always have an open ear to bring them to the development team. Review Source Response from teenyoffice May 15, 2017 Thank You Janet wishing you success and blessings! DB Donatella B. CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "Great Product and Super Easy To Use" January 16, 2019 5.0 All in all, I love this product. It's my third year using it and I would be lost without it. Definitely recommend it!!! Pros I really love how easy it is to use and all the features it provides. The contact details for major cruise lines, the invoicing tools, the calendar integrated functionality where you can set up reminders for passport expiration dates... I have everything I need and it keeps me very well organized. Cons I wish there was a way of saving files in the client profiles, that way I could refer back to what they did in a previous trip or a quote that was sent. A sales' pipeline would be good too so to follow up in stages what I need to do with a client Review Source Response from teenyoffice January 18, 2019 Thank You! ST Sohail T. Director Used the software for: ### "Have been trying to get in touch with them for a week now. Have sent 2 emails and tried calling" December 19, 2017 1.0 Pros The software details look good. But unfortunately, have not been able to get in touch with anybody. Hopefully some will reply to this message Cons Want to get a demo...but nobody replies...almost been a week. have sent 2 emails. Tried calling quite a few times.....no response and voice mail is full Review Source DB Danielle B. Owner Consumer Services Used the software for: 2+ years ### "Easy to Use Travel Agency or Travel Agent Office Software" January 21, 2019 5.0 It is a good software that enables me to create invoices, create deposit, final payment and commission due dates and reminders. I can also due Sales Reports with many different filters. I am very happy with the TeenyOffice software. It has helped me stay organized for my own bookings and independent contractors. Pros The ease of use-a very small learning curve. Great pricing and very good support. I can keep client records and information ie. full names, dates of birth, frequent flyer numbers, passport information, etc. I can keep track of sales and payments. I can also email invoices and trip itineraries directly. Cons Would like an easier way to import travel reservations. Using a "cut and paste" method now which does work and is fairly easy, but there is no auto import. Review Source Response from teenyoffice January 22, 2019 Thank you and wishing you much success in the New Year. Will send this over to our development team to see what can be done. BK Beth K. agent/manager Used the software for: ### "It is the easiest and best CRM I have ever used" September 8, 2015 5.0 I used Clientbase and Clientease and found them both really confusing. I decided to try Teenyoffice agentdesk . It is so easy and when I was having a problem copying and pasting and emailed them they called me right back. They created a sample invoice fore me so I could reference how to build it and I can create as many travel componenets as I need. I have to admit I rushed through the training, so I was skipping the create component step and made mistakes. But they looked at my invoices and redirected me on how to do it so now I know how to create the most complicated invoices and they look great. They also have a few things that I like where I can modify my vendor list. And I can email my clients directions to the pier. I like it and will stick with it. The only con I can think of is that the group management module isnt as good as I wanted and they took down the deckplans and have been readding them because they were not loading on smart phones. The staff at Teenyoffice takes requests and feedback so they are adding new stuff every week. Agents wanted a Quick Quote sytem for cruises and they added it. I think they are releasing a quickquote for vacations as well. Every week I get an email with updates and new tools. I like that part a lot. The invoices are really nice and I believe this is the best CRM out there. The service is really good and they care about agents and how we need to function in our day to day lives. Review Source Response from teenyoffice September 8, 2015 Thank you and yes please watch for our update emailedweekly. WF Will F. Nova del tours . Proprietor Used the software for: 1-2 years ### "I suppose it's a handy software for fights " August 29, 2017 4.0 Cons Would like to know more about it as I plan on a travel business Would like to have flights booked on it. Have access to booking flights and cancellations. And other travel related bookings and service Review Source Response from teenyoffice September 2, 2017 If you would like a demo pls email demo@teenyoffice.com thank you MG Mark G. Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Product Looks great, however unhelpful staff let them down" February 7, 2018 4.0 Nothing Pros From what I have seen it looks clean concise and probably easy to use, however I live in a different time zone (Australia) and would like to know a little more about the product, with very little useful information available. When I inquired (several times, finally got a response) they seemed really dismissive, implying I was being difficult by not being available for a demo at a time that suited them. Cons The software looks great, however I have since subscribed to another programme who at least offer polite responses and support. Disappointing though, a civil attitude would have made a big difference here, as what I have seen of the software seemed really suitable. Review Source Response from teenyoffice November 21, 2018 Thank you so very kindly for your review. We take all feedback seriously. We provide 24 hour assistance worldwide to all our agencies. We do not find all agencies that inquire would be a good fit. And apologize that us believing we would not be a good fit for your agency was misconstrued as dismissive. Success of our agencies is our NUMBER ONE priority and to prevent agencies from purchasing our product, wasting precious resources on a product that will not work for them, we carefully vet everyone. We are so very happy you found your "fit" Best of luck to you! WT William T. President Used the software for: 1-2 years ### "Very pleased!" May 16, 2017 5.0 Easily organize and contact my client lists. Pros As a not so tech person it was very easy to learn. The support person patiently walked me through the learning stage. They helped me with all my bookings questions. Cons I'm not sure of the group sending ease. There could be an easier way to set up and send emails. I may be wrong as I'm not fully knowledgeable about all of what the software can do. Review Source Response from teenyoffice May 16, 2017 Thank you. You can send an email by clicking email guest. Will call you to make sure you understand how to do it NJ Nadia J. managing director Used the software for: ### "Just great!" January 22, 2016 5.0 I use Teeny Office since June 2015 and just love it! I hate big guys with confusing options and outdated layouts. If you are like me - like everything quick and easy - this product is for you! Also, I like customer support. No more wait for half and hours to be told that live support service is not part of your plan. Here, is more simple: you call Jina and problem solved or she gives you a realistic idea when this problem will be solved. So far, I didn't have too many issues to report. I recommend this product for everyone who needs simple solution to manage client base. Review Source Response from teenyoffice January 22, 2016 Thank you Nadia for all of your wonderful feedback. Let us know how we can help you succeed! GR Gina R. sales Used the software for: ### "Teeny Office" August 22, 2014 4.0 Teeny office has been working great! You get a button and auto login. It does your client database, emails promos, emails invoices, sales reports and commission reports. We used to have Clientbase and then switched to Clientease. When we switched to Teeny Office, we were surprised with the point and click. Much better and the price is unbeatable. Have a question just call them you get a call right back. Of they have all the cruiseship deckplans that you can email to client. The drawback is they are adding all vendors (right now just cruise) they are supposed to add that within the next month, so you can do all your FIT bookings as well. Review Source RP Roberta P. Owner Used the software for: ### "Back office for at home agency!!" August 27, 2014 4.0 This product is really an interesting concept and make life easier with paperwork for clients. I love that it has plug in for information on all of our clients. As we use it more and more I am sure it will become automatic for us. I have not found any cons to this product as to today. It is still be created and I look forward to any additions. Review Source Response from teenyoffice August 31, 2014 Thank You please let us know if we can do anything for you as well! JW Jan W. Manager Used the software for: ### "Our Agents really love the ease of use" March 8, 2016 5.0 The Pros -unbelievably easy to use -tracks agent commissions -soup to nuts platform -best sales report out there -it is nice to be able to pick up the phone and call with questions The Cons -the marketing platform needs inprovement, but the entire system as a whole is better than any other crm out there for travel agents. Review Source Response from teenyoffice March 8, 2016 Thank You! RP Rose P. Used the software for: ### "Excellant " June 11, 2015 5.0 #1 We have been using Teeny office since December. Every week they are adding new tools. We like that they are responsive to our ideas. If I need training I can call them for support and there is always someone to help. Support is included with the program. Rose Prince AMB Travel Review Source Response from teenyoffice June 11, 2015 Thanks Rose. Call us if you need anything! GA Gloria A. mgr Used the software for: ### "We love it. We are a 6million dollar agency and had shopped for a back office system for 6 months" May 17, 2015 5.0 Full client history, emails calendar, daily things to do. We can create an invoice using multiple vendors on one invoice and each vendor's commission is tracked separately. Great premade scripts, beautiful invoice customized with logo. No fee to call them with a quetion (clientbase was charging us $45 per call) Review Source TB Thenesa B. Independent Travel Agent Used the software for: Less than 6 months ### "Customer service agent took her personal time to assist me with my problem." December 20, 2017 5.0 Pros The ability to keep track of my clients and their trips. The agent was available to answer my questions and assist me with my problems. Cons The inability to figure out how to input information and make corrections. I would have liked more training in how to use the software. Webinars in how the software works and how to properly use it would be beneficial. Review Source Response from teenyoffice January 18, 2019 HI! Call us anytime for training! 917-309-2869 Similar Products Featured