# Shop4D Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shop4D Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/135554/RPM-Toolkit --- # Shop4D Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shop4D ## What is Shop4D? Shop 4D is cloud-based shop-management software built by shop operators with 55+ years running the floor...not engineers. Every feature is proven at Keller Bros., a top-ranked repair shop in the nation, before it ships to you. The RPM ToolKit, the industry's most rigorous performance measurement system, is built right in. It shows exactly where profit is leaking, which technicians are producing, and which repair orders are costing you money. Real numbers, real decisions. Includes QuickBooks integration, two labor guides, digital vehicle inspections, rapid parts ordering, CRM, shop chat, live training, and world-class technical support. ## What is Shop4D used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $399 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shop4D?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://autoprofitmasters.com&name=Shop4D) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shop4D 5.0 (13) VS. [4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $399 Flat Rate, Per Month Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (13) Ease Of Use 4.7 (600) Value For Money 5.0 (13) Value For Money 4.7 (562) Customer Service 5.0 (13) Customer Service 4.9 (530) ## Shop4D alternatives [4.2 (260)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135554/Shop4D/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Service History 5.0 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 5.0 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Point of Sale (POS) 5.0 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Labor Rates 5.0 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians Quotes/Estimates 5.0 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Shop4D 59 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Assign working shifts or tasks to employees based on their availability Tracks the time an employee has worked Estimate expected cost based on various factors before a project begins Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Arrange tasks based on the level of priority or urgency Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Integrates with QuickBooks Generate quotes or estimates for customers Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Send messages via SMS Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows fleets and service businesses to track information about their vehicles. Real-time vehicle tracking for monitoring location, route, speed, etc. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Features 5.0 (13) 5.0 Based on 13 reviews ## Pricing Value for money 5.0 (13) [View pricing plan details](https://www.capterra.com/p/135554/Shop4D/pricing/) Apprentice $399.00 Flat Rate,Per Month It includes: - Integrated Parts Ordering - Digital Vehicle Inspections - Tech Support - Weekly Live Training - QuickBooks Integration - Customer Texting and Emailing - Invoice Scanning - RPM ToolKit Reporting Suite - Profit Diagnostics - Accounts Payable - Accounts Receivable - Inventory Management - Integrated Labor Guides - Digital Repair Orders with Remote Pay Journeyman $749.00 Flat Rate,Per Month It includes: - Integrated Parts Ordering - Digital Vehicle Inspections - Tech Support - Weekly Live Training - QuickBooks Integration - Customer Texting and Emailing - Invoice Scanning - RPM ToolKit Reporting Suite - Profit Diagnostics - Accounts Payable - Accounts Receivable - Inventory Management - Integrated Labor Guides - Internal and Customer Chat - Digital Repair Orders with Remote Pay - Owner and Advisor Training Classes and Wiki - Multi-Shop Support and Reporting Master $1,097 Flat Rate,Per Month It includes: - Integrated Parts Ordering - Digital Vehicle Inspections - Tech Support - Weekly Live Training - QuickBooks Integration - Customer Texting and Emailing - Invoice Scanning - RPM ToolKit Reporting Suite - Profit Diagnostics - Accounts Payable - Accounts Receivable - Inventory Management - Integrated Labor Guides - Internal and Customer Chat - Digital Repair Orders with Remote Pay - Owner and Advisor Training Classes and Wiki - Multi-Shop Support and Reporting World Class $1,399 Flat Rate,Per Month It includes: - Integrated Parts Ordering - Digital Vehicle Inspections - Tech Support - Weekly Live Training - QuickBooks Integration - Customer Texting and Emailing - Invoice Scanning - RPM ToolKit Reporting Suite - Profit Diagnostics - Accounts Payable - Accounts Receivable - Inventory Management - Integrated Labor Guides - Internal and Customer Chat - Digital Repair Orders with Remote Pay - Owner and Advisor Training Classes and Wiki - Multi-Shop Support and Reporting Value for money 5.0 (13) 5.0 Based on 13 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Fleetio](https://www.capterra.com/p/120855/Fleetio/)[ PartsTech](https://www.capterra.com/p/231766/PartsTech/)[ AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/)[ AWS Amplify](https://www.capterra.com/p/234170/AWS-Amplify/)[ ProDemand](https://www.capterra.com/p/10021584/ProDemand/) ## Support, customer service and training options Customer Service 5.0 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (13) 5.0 Based on 13 reviews ## User reviews Overall rating 5.0 Based on 13 reviews Filter by rating 5(13) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AB Alex B. Owner Automotive ### "Thanks Shop4D" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2024 I started using Shop4D within a year of when they opened for business. I was struggling because of family health problems. I was close to shutting the doors because I couldn't do everything. Shop4D made it possible to run the shop more efficiently and productively. In 0ver 20 years I used several different big name POS systems and none of them seemed to care about my situation, just cared about getting paid for using their product. Pros Where do I start? The software is intuitive and easy to use. It realigns the relationship between the tech, the service writer and the customer. Estimates are more accurate to start with because the person that is working on the car knows what is needed, the service writer isn't guessing as to what parts are needed and isn't guessing if the labor guide is right or wrong. The software is completely integrated. The shop management (with integrated RPM tool kit), point of sale, digital inspection, marketing and diagnostic information is genius. Gone are the days of trying to get different software to play nice together. Also gone are the days of different vendors blaming the other one for a problem, it's so nice. Being able to compare parts prices and availability within seconds is genius!!! I LOVE that feature. The software is not perfect and needs to be tweaked (all software is like this) and guess what? You see something that could be improved, or would help your particular shop. You bring it up to tech support, they take the time to look it over and more often than not you get a notice in a few days saying, that the change has been made. The folks at Shop4D have always checked in with me to see how we are doing and to see if there is anything they could do to help. The feeling is more like friendship. Cons Having get buy in from some employees for the tech to do the service writers job. Some techs are so set in their ways that they don't even consider that taking the time to make part of the estimate themselves actually allows them to make a better living. Some writers don't like the techs having a hand in the process because a tech just shouldn't be involved. I've heard both of those arguments. in the end the people on my team now are making a better living and I feel that our customers are getting a better over all service. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Mitchel had too many glitches and was too expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP John P. Owner Automotive ### "BEST SHOP MANAGEMENT SYTEM EVER!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2024 The owners and managers of this company are top notch \[sensitive content hidden\], caring individuals. Their technical assistance staff will help with ANY I.T. ISSUES (and I mean any issues) They helped me with uploading firmware on my game trail camera when I was unable to get it done!!!! Pros EVERYTHING!!!! This platform helped us double the productivity and sales in our automotive shop in two years. VERY EASY TO USE - all in one shop management system from managing workflow to accounting to inventory to monitoring employee production - ALSO BUILT IN TRAINING PODCAST & MORE. Cons THAT I PROCRASTINATED ABOUT SWITCHING TO THIS SHOP MANAGEMENT SYSTEM. Switched from [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) efficiency - digital vehicle inspection integration - more features and benefits Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tom W. Owner Automotive ### "Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2022 I started as an APM RPM Toolkit customer. The knowledge and monitoring was so critical. Learning what numbers made a difference to success. I was fortunate to have found the courage to not be scared and learn things that I can do better. When Shop 4D was released, it was a no brained for me. After seeing what monitoring did, to be able to implement real time monitoring and be able to make changes he literally turned my business into a business. The 4D team has the most amazing in house tech support. I don’t know where my business would be but I guarantee it wouldn’t be where it is. It is life changing and I’m grateful every day for the opportunities that have come my way. Shop4D is an opportunity to shortcut the road to success. To have all of the business data, customer data and employee data all in one easy to navigate limitlessly functional and loaded with more features that are actually needed in this line of business is unlike any other that I’ve seen. Don’t be sold by imitations and inferior sales tactics. Go for the win! Pros The layout and the process really make business efficient and, for lack of a better word, easier for all! Cons I can’t think of any at the moment. It’s a hard question to ask when you love it all so much. Switched from [AutoShop](https://www.capterra.com/p/35810/AutoShop/) Rpm tool kit user when 4D was released and it was a no brained after seeing the success and positive changes in the program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Joshua W. Business Manager Automotive ### "The Full Package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2022 Completely Satisfied. Pros Shop4d is game changing. It is like drafting the number one pick for a struggling team. It provides organization, transparency and profit management in one package. It also includes full CRM capabilities, as well as the tools to set targets, monitor progress and learn how to affect the most critical key performance indicators. It was easy to integrate into our shop because the Shop4d technical support and onboarding teams are well-trained and prompt in all that they do. Simply put: Shop4d is the full package for auto repair business management. Cons I once believed Shop4d to be expensive. Compared to some point of sale programs for auto repair, it has the highest cost. Now I believe that using another management program will cost your company more than the monthly subscription to Shop4d: Shop4d will find you money to make. I wish that there was a website integration feature so that the program synchronized with a company website planner where clients could reserve appointments online. Management would monitor the calendar to approve, deny or change appointments based on availability. It would certainly eliminate data entry on my end when clients send email appointment requests and ultimate save time. Switched from [ALLDATA](https://www.capterra.com/p/10010667/Alldata/) I believe in the RPM Toolkit and having my point of sale program synchronize with it was crucial. I wanted a more streamlined ability to send work to technicians, have the inspection report completed (with pictures!) and sent back for an easy estimate build using Shop4d's AI. Saves me hours every day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Debbie P. Owner Automotive ### "I'm impressed!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2022 I believe the parts locator is the best. Communication through shop4d has improved Communication within the shop and customers are informed. Pros I've never seen a software program like Shop4D. I've used many in my 35 years in the business. I like the ease and the capability of finding parts fast. The ease of all information contained within the Shop4D system. BAsically whenever there were issues they are handled right away. The support team is grat and has \[SENSITIVE CONTENT\] to have by just a message built in the program. I've seen my sales skyrocket with the use of Shop4D. Cons We introduced the new program and once we learned the system and had any suggestions they were implemented. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NaTasha H. Director of Operations Automotive ### "If you are serious about your business, this is the program for you" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2022 I am a frothing at the mouth avid fanatic of this software. I've literally kicked a rival company out of my shop because I told him, we are lifers. I genuinely feel like the team there care about our business and really want the best, from \[SENSITIVE CONTENT\] and my boys \[SENSITIVE CONTENT\] at Tech Support. I cannot believe we ever managed with Mitchell. I've sung my praises for this software to everyone in my 20 group and all of my friends in the industry. Its slick, it's modern, and it works. And it keeps working because they keep tweaking it and LISTENING to their users. Other companies in other industries should take notice! Pros I love how easy this is to use. There's a learning curve, but after you learn, it's easy. I love that they have weekly trainings so I can learn what new features came out. I feel that there is support in place, I never feel alone. When I utilize the tech support I am grateful that they are stateside and speak clear and perfect English. They are always so helpful too and I feel like they are my friends. I lovingly call them my NerdHerd and contact them anytime I have a question or need a quick reminder on how to do something. I've never felt talked down to, I've never felt rushed or ignored when I needed help. Having this software really gave us a great view on where our weaknesses were so we could address them. The reports are the most robust I've seen! I feel like we know everything about our business. We are on track to meet some serious goals and I feel like this software was the last piece of the puzzle we needed to really get where we want to be. Cons The hardest part of this software was learning this software. I'm highly skilled in the computer area and I struggled a little in the first week. After 4 weeks I had the complete hang of it (or so I thought) then I did a training session and learned way more! Switching from Mitchell to Shop4d was difficult but so worth it!! I'd never go back. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) We wanted something modern with serious metric tracking so we could get serious about our business. Mitchell failed on all accounts, Shop4d checked the right boxes. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) [AutoVitals](https://www.capterra.com/p/199983/The-Digital-Shop/) Reasons for choosing Shop4D We wanted something modern with serious metric tracking so we could get serious about our business. Shop4d checked the right boxes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jason V. Manager Automotive ### "Wish I had found it sooner!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2022 I love shop 4D, the company is great, lead by great people. They offer everything from shop management, to marketing, to coaching. We made the switch a few years ago and have not looked back! Pros 1\. Workflow management. The RO has multiple stages that it flows through so everyone knows where the Vehicle and repair is at at all times. The technicians individual pages are laid out in an easy to use and understand way so they know what needs to be looked at, what is waiting on parts or waiting on an approval from the customer, and what is ready for repair. As soon as they mark it complete it shows up as ready to roll on the service writer screen so we know it is ready to call for payment and pick up. 2. Estimation. Has multiple labor rate guides built in to the program so the technician can see what times are required and choose the best labor operation, they can even choose which parts they want so they get the correct part the 1st time everytime! 3. Parts look up. Can get all of your top suppliers (oem & aftermarket) loaded in the the program so you can compare pricing at a glance to see who can get it quickest and at the best price for you and your customer 4. Reviews. built in Google review request button so you can send a link to your customer right away 5. No more paper storage. The system is cloud based so you no longer need to keep hard copies of paperwork because we capture a signature digitally for pickup and it saves right to the Repair Order. You can even send invoicing and payment request through the program so that the customer can pay online just in case they cannot make it in for in person pickup. 6. IT support. Usually respond within minutes online! Cons At the moment nothing! Everything works great, if there is ever an issue their IT support team is on it immediately via the chat function built right in to the program. No need to call and wait on hold, they are so responsive it is amazing! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Joe P. owner/CEO Automotive ### "One Stop Shop Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2022 Overall Shop4D has changed our lives, not just mine, it has change all of us. Our Shop is a better place to work, our customers get a better finished product, Shop4D support is by far the best support in the world. WE have never ask for help and not had a return in less that 5 minutes with resolution every time, Our overall experience is AWESOME!! Pros We previously used five different sources of software to manage our business, and then it was a labor to coordinate the information. Shop4D does all that we were doing plus much more and it is all sync'd and coordinated every single day. That gives us the ability to manage our efforts and direct them to improvement, which we do daily with all workers and staff. It has made a huge difference. Cons It would be nice to be able to toggle repair order to an estimate, we can change from the estimate to a repair. When I find something I do not like, I suggest an improvement to the development team and so far in the last four years of use, they have made changes and repairs to my requests. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) We were using 5 different software to manage our store at a cost of about $2400 a month and it was a lot of work to get the financial information needed to run our store, We switched to 4D and save a lot of money and we now us one software and it is sync'd and coordinated every single day. Accurate and transparent clean information lets us mange our shop to a higher level of performance than ever before. Alternatives considered [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) [AutoEntry](https://www.capterra.com/p/227227/AutoEntry/) Reasons for choosing Shop4D Shop4D was a better bang for the buck, it had an internal marketing module, it sync'd with our accounting system, and most of all the support team was live and very helpful, and they still are four years later. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Daris D. Owner Automotive ### "D's Auto & Truck Repair experience with Shop4d" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2022 The reason I say this is the best tool we have put in the shop is we have grown immensely. We see the possibility of much more growth! By cutting out and eliminating steps of hang up and confusion (Shop4d does this) we can focus on what we do best, fixing cars. I felt we were at the top of our growth before moving to Shop4d, we have almost doubled our sales since the move. On top of that I have struggled to find experienced staff, so I have brought in green advisors and techs to run though the training process. We quickly bring the new hires up to speed and they can learn how to be really good at what they do. The weekly training and the built in training is amazing! Pros I love the program because it has been the best tool (investment) I have made. There is not a better tool that I have purchased to get this rate of return (ROI) on this than anything else I have purchased! The techs love the ability to cut down there required steps, and the data that they can quickly reach. The advisors are able to quickly fix problems, source parts and communicate, resulting in better sales! The techs are getting more work done which means they are making more money! Also the tech support from shop4d is amazing, when we have a problem they are on it immediately and have it fixed! Cons I do not have complaints. We have helped make this software better as have other users. We may make suggestions and they listen and come up with great ways to cut out steps and make the program better for all users! Also if we ask a question or have an issue they will improve on that to develop a better way of doing it, many times with out needing to ask. Reasons for choosing Shop4D Like the comments in making the switch, we knew this would be a great product unlike the other software companies that do not live out the day to day struggles of a shop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Alan H. President/Owner/ASE Master Technician Automotive ### "Shop 4D is a game changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2022 Efficiency! Efficiency! Efficiency! Each employee is simply able to do more because of Shop 4D. EVERYTHING is in the program. My techs spend less time with all of the tasks that are not wrenching on cars. You know, wrenching on cars, the time we get paid for! My writers fly through estimates. I watch in awe of how quickly an estimate is written now. Digital inspections not only greatly increase the customers understanding and approvals, but they also lower our liability. I only wish I would have made the change years ago! One more thing. very important. With Shop4D, I feel like I am a part of something. Might sound cheesy, but it truly is a family. Pros We are all creatures of habit. I did not want to change a system I had been using for decades. However, Shop4D has been a game changer for my business. The Shop4D made the change over easy. Any time we had questions they were answered immediately. It took little time for my employees to find their way through a very friendly system. So I would say what I like best is how easily Shop4D and the team made the transition. It was my biggest concern and it was erased. The other thing I will say that I like the most is how it is constantly improving and getting better. Our ideas are listened to and feature are built based off of that. It is really cool to be a part of. Cons Well, I had to think a minute hear. I hate to be a downer here but...… I really hate the taxes I have been having to pay since making the change. I mean I have multiplied the taxes several times and it really is painful. Of course the profits are good. But taxes! Dang! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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