Who Uses This Software?

Friday Systems caters to independent pre-owned automotive dealerships of all sizes throughout the United States.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Friday Systems
  • www.lotwizard.com
  • Founded 1983
  • United States

About Lot Wizard Pro

Cloud-based DMS, Secure Website and Advertising feeds to third-party websites for $99/month. The best solution for independent and BHPH car dealerships. Lot Wizard offers easy inventory management, document printing (Dot-Matrix and PDF), deal processing, BHPH, reporting, letter writing, and window sticker printing. Options for full CRM, Website design/hosting, advertising feeds, and Amazon Marketplace available. Mac users - call for pricing.


Lot Wizard Pro Features

  • Accounting Management
  • Buy-Here Pay-Here Dealer
  • Collections Management
  • Contact Database
  • Document Management
  • Financing Management
  • Lease Management
  • New Car Dealer
  • Service Department
  • Used Car Dealer
  • Website Integration

Lot Wizard Pro Reviews Recently Reviewed!


Used Vehicle Dealer using Lot Wizard Pro

Jun 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When I call for anything there is only on prompt to press ( press 1 for this, 2 for that...). Almost and immediate answer most of the time after pressing a prompt. If I get the wrong prompt, the person who answers can usually handle the issue.

Cons: Not compatible with a northern state like Wisconsin. It gets cold here. When checking boxes for vehicle options (power windows, remote start, etc.), there is nothing to check for heated seats. There is also nothing to check for rear heated seats (yes, I have a car on the lot now with both front and rear heated seat). Having more option boxes to check would be helpful. Also, there are vehicles that have cold weather packages, which usually means you can plug it in to keep the battery warm. I brought it to their attention awhile ago, and still nothing to click on with heated seats to pre-populate that with my online feeds.

Overall: I'm not using it to its full potential yet, but so far it works for my car lot.

Vendor Response

by Friday Systems on June 06, 2019

Thank you for the feedback, Greg. You can easily customize your options list under the maintenance menu. I'll send you a short video to reference. If you're still having trouble with it after watching the video, give us a call. We can remote into your computer and take care of it for you.

Great software for the automotive industry

May 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy using Lot Wizard. It is very easy to navigate through and the availability of forms is helpful. I use Lot Wizard to structure all of my car deals and to maintain new and existing inventory. It is easy to find old deals, update vehicle or customer information, etc. The customer service team is easily accessible and has assisted me with any system glitches as well as customizing my Lot Wizard to work most efficiently for me.

Cons: I do not have any complaints. It would be convenient to be able to search a deal by stock number but that not really a problem since I can search by the year and model or the customer's name.

Vendor Response

by Friday Systems on May 17, 2019

Thank you for your kinds words, Robin. I'll pass your recommendation on to the programmers.

Great and easy

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fast and no clitches , i have used the ild one before. The new one i much easier. It doesnt crash while using . And if it stops working you can just restarts the program.

Cons: Loading faster forms when printing . There is not alot of negative things aboit it other then when loading forms to print it does take a few seconds to load the form. I wish it is little faster to load them so the customer sit there in less time.

Overall: I learned alot of stuff. Like printing and downloading forms to print

Thank you Lot Wizard!

Jun 05, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and quick to use right off the bat, to get us started immediately! Customer service has been such a blessing! I can either use an on line chat and OR call in. I always get a human to answer and they are VERY HELPFUL!

Cons: there are a lot of options that you see on the software but they are not available WITH purchase of software, they are "add ons" that are available services, but all at extra charge.

Overall: I truly appreciate the integration with the website and the great customer service

Vendor Response

by Friday Systems on June 13, 2019

Thank you for your feedback, Elishia!

For your convenience, we've integrated some of the most popular used car dealership resources into our software. These integrations save you time and minimize errors by consolidating data entry. With the Pro Package, the integrations and data feeds to your third-party accounts are available at no additional cost.

If you have additional questions about Lot Wizard Pro, data feeds or website services please don't hesitate to contact us at 1-800-677-7160.

LOT WIZARD REVIEW

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use, It helps manage the location of where my vehicles are at.

Cons: This software is great, I have no complaints.

TRIED THEM ALL LOT WIZARD 50 TIMES BETTER

Apr 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price half as much as the others!

Easy to use and Setup !

Backend People very helpful and doesn't try to cut us off when we are not done fixing problems!

Cons: nothing to date

Overall: I have tried them all Frazier, Dealer Management and found that the others backend support after I bought them is terrible ...Lot Wizard is so easy fast and the support on the backend rocks...very happy with lot wizard to run our used car dealership on !!!!

Recommendations to other buyers: Keep it going you are doing a wonderful job!!!

Vendor Response

by Friday Systems on April 07, 2017

Wow, John! Thank you for the great review. Superb customer support is one of those old notions that we feel should never go out of style. It's nice to be recognized for holding true to our values.

great bhph program

Oct 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Holds more information about your customer and is modernized.

Cons: I don't like that the writing is gray if you just want to bring a customers information up and read it. Its harder to read. You have to hit the remove completio button to see it clearly. Then complete the deal again and is time consuming.

Overall: We are keeping track of buy here pay here customers.

Vendor Response

by Friday Systems on October 10, 2018

Hi Donna. Thanks for your feedback. When you complete a deal, the font turns gray to indicate that the information is locked. We'll be happy to help you adjust your settings and make this data more visible if you'd like. Give us a call at 1-800-677-7160.

Needs a little work

Jun 12, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: What I liked most about this product was the low price.

Cons: I hate that the forms can't easily be printed out on plain paper. Specifically LAW contracts. Also the software crashes constantly.

Overall: Overall it's okay for the money. Not impressed by any means but it works, albeit slowly.

Vendor Response

by Friday Systems on June 13, 2019

Nicholas,

I'm sorry to hear about your difficulties with Lot Wizard. We've located the problem with your speed (and crashing) issues, and will have it resolved by tomorrow morning. Also, LAW Contracts will be available soon.

If you continue to experience technical problems with Lot Wizard, please call us 1-800-677-7160.

Great value and support!

Mar 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We love Lot Wizard! It has simplified our processes and the tech support crew is awesome. They get problems solved quickly and efficiently! I have told them that I wish all customer/tech support crews could be like them! We have been using this program for several years and are still happy with our choice!

Vendor Response

by Friday Systems on April 07, 2017

Hi Donna. Thanks for being such a great customer. It's nice to hear that after all these years, we continue to meet your expectations.

Great product. Second to none customer service.

Mar 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Having a great product is imperative in today's business climate but what sets a company above all others is it's customer service and it's ability to follow thru on giving the customer what he/she needs to make their web site stand out. Highly recommend!

Vendor Response

by Friday Systems on March 22, 2017

Thanks for the kind words, Scott.

Great, easy to use software, and awesome customer service.

Jul 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using the Lot Wizard software for close to decade. The price is great for all you get, plus it's very easy for new employees to learn how to use it. Also their support staff is one of the best I have every encountered. I would definitely recommend Lot Wizard for any dealer looking for new software .