Future POS

4 / 5 10 reviews

Who Uses This Software?

Bars, restaurants, night clubs, pizza shops, entertainment venues, and stadiums


Average Ratings

10 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Future POS
  • www.futurepos.com
  • Founded 1998
  • United States

About Future POS

Future POS has been running high volume restaurants for over 19 years. Our rock solid POS is based on Microsoft SQL for speed and reliability. We can run anything from a 1 terminal site to a 72 terminal stadium. Future POS regularly wins industry awards, including the RSPA vendor of excellence award 9 of the last 11 years. We have also been recognized as one of the top 5 hospitality POS packages in an independent survey done by Northcoast Research.


Future POS Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

Future POS Reviews Recently Reviewed!

Future POS - Finally A Real POS Company!!

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software has full customization, very easy to use. The updates are constantly revolving and now we have access to EMV payment through the POS

Cons: It allows us to do everything we want but the Online Ordering Graphics would be the one thing they could use improvement on but it still has direct integration so no real complaints

We have had nothing but problems with this system. Support is poorly trained and unavailable at time

Aug 01, 2017
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Not Much to like about it. Constantly going down. Support is usually new hires that do not understand system especially on non business hours.

Cons: Constant issues with credit card service. System very unreliable. We have had both kitchen printer and receipt printer fail within the first seven months. purchased additional camera sytem that has not worked properly to date.

Overall: None at all

Terrible Customer Service

Apr 01, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I am switching from this system as soon as possible. The customer service is terrible and the system consistently fails during busy times.

Excellent Customer Service

Mar 08, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been with FPOS, since the start-up of my business in 2008. They are the only POS system I've known, so I don't have any other brand to compare them to. But, in my opinion it's not the equipment that keeps me with them, although I find it easy to use.... It's the CUSTOMER SERVICE! Carissa is FANTASTIC !!! She is always there when I need her and I know that even if she's on an installation, I can count on the other technical staff for their support. They are knowledgeable, quick, friendly and always go the extra mile. No matter how great the equipment...without excellent people behind it...it's worthless.

POS system in Mexican Restaurant

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used Future POS since 2008 and have been very pleased with both the system and the company. The system is easy to use, generates reports in a number of different ways and options, and the staff always responds quickly if we have an issue or need assistance. We would recommend Future POS to anyone who is looking at using a POS system in their restaurant or business.

Satisfied!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I will have to say that this software is perfect for me. I have been using it for awhile now and I really like it. It has so many great features, very easy to use, customer service is very reliable. I took their maintenance program for peace of mind and I am glad I did! Always a phone call away! Great job Future POS!

Excellent!!

Mar 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have always had a great experience with this software. It is very user friendly, and training new staff is a breeze. I have always had great support from the Future POS team, from sales to technical. They have actually adapted the software to work for all areas of our business (not just for food & beverage).

If you have a restaurant, this is the ONLY software you need.

Mar 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have been using FPOS for over 15 years. No problems. Excellent back end interface allowing for almost limitless possibilities on the front end. Have had many updates, with no issues at all. The reporting, inventory, security and overall back end goes way beyond what most end users will ever need, all while keeping simplicity a high point. Thanks FPOS for making my job easier.

Future POS

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments:
Future POS has been our system of choice for over a decade at our multi faceted concept restaurants. The adaptability with user friendly menu labeling, easily allows our staff to become familiar quickly with locating items from our menu based upon their category of the customers dining experience. During training this is key in developing customer service with efficiency as well as having the capabilities to prompt the user with the proper functions based on the requirements of the particular items. Once a staff is familiar with the program it becomes second nature to process an order, thereby giving true customer service a genuine expedited experience. Also, as a managerial tool, we have been able to track sales for items that sell exceedingly well versus the items that no longer seem to move as frequently. This has become a tool in menu management and helps us when changes need to be made. The overall program helps to utilize many different reports that can assist managers with multiple tracking needs, including payroll, sales, theft prevention and loss. Their tech support can be rated second to none, offering personal support for growth and development.

Future POS Review

Feb 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have found Future POS to be the best. I use it in my Pizza Shops and I love it. The most important thing to remember about any POS is it giving you a Return On Investment. With all the tools that Future POS has I have to say ABSOLUTLY. When I am not working in the store and one of my managers Comps a meal or does a Paid out I immediately get a text to my phone letting me know who did it, how much, and why. I also get my reports and payroll emailed to me. The tracking of items and modifier are the best. I know that I am getting paid for every item rung up for the price I want to sell it for.