# Eloquent Archives Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Eloquent Archives Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/135596/Eloquent-Records-Eloquent-Archives --- # Eloquent Archives Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Eloquent Archives ## What is Eloquent Archives? Mobile friendly digital asset management software built for archivists and records managers. Supports entire life cycle of both electronic and physical records. Powerful digital archives software lets you manage and provide access to multimedia assets, e.g., PDFs, maps and drawings, flip books, audio, images, videos, and email. Cloud or on premise. Simple to file content or perform global searches. Easily manage storage and tracking. Reasonable price; fast implementation. ## What is Eloquent Archives used for? [Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Eloquent Archives?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lucidea.com/&name=Eloquent Archives) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eloquent Archives 4.6 (15) VS. [4.4 (15,393)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $300 Per User, Per Month Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (15) Ease Of Use 4.1 (14,436) Value For Money 0.0 (0) Value For Money 4.3 (9,836) Customer Service 5.0 (15) Customer Service 4.2 (9,592) ## Eloquent Archives alternatives [4.6 (6,050)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,232)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (287)](https://www.capterra.com/p/143730/Kontainer/reviews/) Starting price $430.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,583)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/135596/Eloquent-Records-Eloquent-Archives/alternatives/) ## FAQs about Eloquent Archives Overview ### Which roles and teams benefit most from Eloquent Archives? Eloquent Archives is most used by archivists, assistant archivists, and records managers who need to organize collections, manage metadata, and improve retrieval of historical materials. Library directors, division leaders, and archives ministry teams benefit from stronger oversight, standardized archival workflows, and better access to institutional records for staff and researchers. Answer based on 12 reviews Overview ### What company size and specific industries is Eloquent Archives built for? Eloquent Archives is designed for organizations of any size that need a single place to manage paper and electronic records throughout their full lifecycle. It fits businesses and institutions in any industry that handle storage, retrieval, tracking, and timely disposition of records. Features and Usability ### What are the key features of Eloquent Archives? Eloquent Archives offers access controls and permissions, archiving and retention, and compliance tracking for records governance. It also includes document classification, workflow management, and full text search for organizing and retrieving files. Additional features include an asset library, document generation, file conversion, file sharing, OCR, and offline access. Getting Started and Support ### What training and onboarding options does Eloquent Archives offer? Eloquent Archives provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, and documentation gives written reference material for setup and feature review. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Asset Library Collection of all assets in the system Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Document Classification Assign categories, labels, tags, or attributes to documents for organization, search and storage Document Generation Custom forms to streamline repetitious aspects of a document Eloquent Archives 12 features Define levels of authorization for access to specific files or systems Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Collection of all assets in the system Track and report regulatory data to either internal management or external stakeholders Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Convert files to a different format Public or private sharing of digital files such as documents, audio/video, images, and more Search for specific words or phrases within a document or database Ability of websites, web applications, or mobile applications to function without an active internet connection Ability to recognize printed or written text within digital images or scanned documents Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $300.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (15) 5.0 Based on 15 reviews ## User reviews Overall rating 4.6 Based on 15 reviews Filter by rating 5(9) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CH Chris H. Sr. Archivist ### "Helping us locate our history!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 4, 2016 Our company has been a user of the Eloquent Archives(WebGENCAT) product for over twenty years. The product functionality meets our needs and the help desk is always available and friendly to assist when we contact them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Dalene M. Library Director ### "I chose to implement Eloquent Archives at two different academic institutions." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 27, 2016 The software is easy to use, considering the level of complexity of the work involved in managing archives. The customer service is outstanding, and the pricing is fair and reasonable. I recommend this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FL Felicia L. Division Director ### "Our experience with this software has been good." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 25, 2015 The Eloquent Team provides great customer service and is always responsive to issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PA Paulo A. Archives Ministry ### "I am impressed with all the available functions we can do with the Archives System." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 6, 2015 We started our implementation two years ago and every time I need something, tech support is there for us; also all the videos and webcast help us to understand more the concepts and tools we need to keep our data organized. We are not archivist, we are just helping our church; but we are really pleased with all the help we got from Customer Services and Tech Support; they really helped us to get started on the right foot during our planning and implementation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2015 Paulo, Thank you for your comments, particularly about the difficulty in learning to use it. We struggle with the issue and always come to the conclusion that we would have to remove some of the advanced features and make it simply a fill-in-the-blanks web form. Our engineers tell us that fighter pilots have the same complaints. Why are there jets so much harder than a private plane? I am glad you stuck with it and used the free coaching from our Help Desk. You are creating a database the users will really love ¿ easy navigation up and down the hierarchy of descriptive records; consistent vocabulary for names and subjects. All the best, merv@eloquent-systems.com LD Lori D. ### "Everything I wanted" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 5, 2015 I use Eloquent Archives daily, and although the learning curve was steep, once I'd learned how to use it effectively it has proven itself to be everything I wanted and needed in an archiving software. Above all, however, is how responsive the support has been. Every issue has been resolved quickly and with great care. Thank you! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Stanley G. Assistant Archivist/Officer in Charge ### "WebGencat Review: Fairly Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 4, 2015 PROS: The product has lots of capabilities and once configured to suit your needs can adequately service them. CONS: The links between description fields can be difficult to navigate and at times the systems seems lost in itself. Perhaps different screen designs for different actions would be useful for the user to follow the linkages and the processing of the system. At times the system seems cumbersome and not as user-friendly as possible. Simplifying the steps will help in this regard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 4, 2015 Stanley, It appears that a few training sessions would be helpful. We do just-in-time coaching sessions where the trainer guides you as you enter your own data. In order to accommodate the hierarchy required for ISAD(G) standards the linkages between levels is necessary. It reduces the quantity of repetitive data and the need for global changes. It also makes it easy to maintain consistent terminology. Let us know if you would like to book some free training sessions. You probably did not use up all free time that is available with the service. Merv@eloquent-systems.com JM Jennifer M. Archivist ### "A great tool for finding aids development and public access" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 1, 2015 Archival management systems do have a level of complexity that comes with need for clearly organizing and describing hierarchical relationships, and the ease of the public user interface is important too. Eloquent Archives is relatively easy, and the support staff has always been there to quickly and effortlessly resolve any difficulties. The user interface works well, and Eloquent has also made modest changes in order to suit our institutional needs for options, instructions, and graphics. This system is especially great for smaller institutions with limited funding for IT resources, and I liked not having to install, troubleshoot, or configure anything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Genevieve P. Archivist ### "Great Archival Database" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 30, 2015 Eloquent's Archival Database is very easy to use and very user friendly. It is great for employees, interns, and volunteers not versed in DACS (Describing Archives a Content Standard) as all the features and descriptions are built in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Dolores B. ### "We're still setting up our data and learning how to use the software." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 29, 2015 It's a steep learning curve, but we hope the effort will be justified by the superior functionality of the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2015 Hi Dolores, We are very pleased that you recognize the "superior functionality" of the software, and that there is a learning curve related to it. You do have unlimited access to the Eloquent Help Desk at no cost, so take advantage of it when you can. Also, there may be more custom tailoring we can do for you to streamline it to your operation. Thanks for your review. VL Viola L. Assistant Archivist ### "Excellent customer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 24, 2015 The support we received when we transitioned from another product was second to none. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 22, 2015 Hope your alumni enjoy the wealth of history you have online for them to see. You have done a great job. It take a while to fully utilize all the power in the system. [View all Reviews](https://www.capterra.com/p/135596/Eloquent-Records-Eloquent-Archives/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.