EBANQ Holdings

EBANQ


4.5 / 5
14 reviews

Who Uses This Software?

Small to medium sized financial institutions such as banks, e-wallet, savings & loans, credit unions, trust companies, finance companies, building societies.


Average Ratings

14 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • EBANQ Holdings
  • www.ebanq.com
  • Founded 2013
  • Netherlands

About EBANQ

EBANQ was designed to be the most user friendly e-banking application on the market, not only for the end-users, but also for the administrators. Mobile-ready out of the box and fully customisable. Ideal for small to medium sized banks, finance companies, savings & loans, and other financial institutions. Mobile apps available for Android and iOS.


EBANQ Features

  • ATM Management
  • Brokerage
  • Compliance Management
  • Core Banking
  • Credit Card Management
  • Credit Union
  • Investment Banking
  • Lending Management
  • Multi-Branch
  • Offshore Management
  • Online Banking
  • Private Banking
  • Retail Banking
  • Risk Management
  • Securities Management
  • Teller Operations
  • Transaction Monitoring
  • Brokerage
  • Cash Management
  • Chat / Messaging
  • Credit Card Management
  • Electronic Statements
  • Fraud Detection
  • Loan Management
  • Marketing Automation
  • Retail Banking
  • Single Sign On
  • Transaction Monitoring

EBANQ Reviews Recently Reviewed!


Banking Software That Provides Secure Transactions

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: EBANQ allows my clients to input their information in their system which is safe and secured. They can transfer their funds to different accounts, here or offshore with no hassles. Its features are user-friendly and straightforward.

Very easy to use, even for the non techies.

Cons: The features are simple and basic but is exactly what we needed. I don't see any problems so far. The fact that it's not complicated to use makes it so much better.

Best Online Banking Software

Nov 23, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything.

Cons: There are some functions that we would like to add as a customized option. I believe Ebanq have the team and expertise to offer customized options for our business.

Overall: We are very excited to share our experience with using the Ebanq online banking software. It comes with a beautiful, clear and easy to use interface. It's jam packed with features that allow us to enhance the service we offer to our members. The customer service and technical assistance is of the highest and most friendliest customer service we have experienced. We have used other software before, none has compared to our experience with using the Ebanq Software. We highly endorse this product.

Recommendations to other buyers: Try it today! You'll be glad you did.

They were very helping getting set up. The software is easy to navigate.

May 25, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Once the IP was designated it has integrated seamlessly into our website. Nobody knows they are going from our site to Ebanq

Cons: It does not support stock/bonds and there is no mobile app. It does not render correctly on some mobile devices

Vendor Response

by EBANQ Holdings on May 28, 2018

Hi Justin,

Thank you for your review!

Please note that we indeed have mobile apps for both iOS and Android. Free demo can be downloaded from the app stores. We have also emailed you the relevant information.

Best Regards

EBANQ Team

Very user-friendly, modern and secure banking experience.

Jun 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Outstandingand solution driven support, paired with a great team of professionals. Very fast and flexible to continueously adopt new security and other features, in order to extend the services. It basically grows with your needs and business.

Overall: The software provides exactly what we were needing, on order to offer a user-friendly banking experience.

Haven't come across anything I didn't like. Besides, the support team is always available to assist with the setup.

Capterra loader

The Ebanq gives a modern and very secure banking experience, and also very user friendly

Oct 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The Ebanq has an awesome user inter-phase that you really do not need to be a guru to use it. It is also very fast and flexible, and their security is good enough for my credit.

Cons: It is good, though at times I experience some technical issues. I will recommend Ebanq to my friends!

Innovative system with great tools

May 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The reporting system to excel works great, it is very easy to work with the data stored on the system in order to make reports.

Cons: Notifications on cancellations of outgoing wires, customers don't get them, they should get the message we add on an email.

Overall: Customers find it easy to understand.

My experience!

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quick install and easy to set up and use. Everything works and the system allows full set up of all the account types, fees, communication messages and more. This is the kind of solution you hope for when using the big banks but seldom get. As one of the first customers using this system, I have been impressed how well it has been designed and built so that it works so well from the beginning.

Cons: No its 99% perfect software! This might be the greatest one i've ever seen, everybody says that! but I hope there won't be any updates soon exept for security ones cause its perfect like that

Capterra loader

Secure banking experience!

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: An extremely user friendly and easy to customize banking software/platform. Displays nicely across all access channels.

Cons: Technical issues which couldn't be avoided but I hope that the developer would fix sytem bugs to make the app work seamlessly.

Works well and easy to set up and use

Mar 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Quick install and easy to set up and use. Everything works and the system allows full set up of all the account types, fees, communication messages and more. This is the kind of solution you hope for when using the big banks but seldom get. As one of the first customers using this system, I have been impressed how well it has been designed and built so that it works so well from the beginning.

EBANQ - Satisfied Customer

Jun 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: An extremely user friendly and easy to customize banking software/platform. Displays nicely across all access channels. To my opinion the best in the market.

We are using Ebanq software within ladt 9 months. We should say..SW is customer-oriented and safety

Jun 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Ebanq is:

customer-oriented

Relayble in operation

Very fast reaction on user requests

Full range of banking services

We are not going to change it.

Nice to use ...

May 11, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Nice feeling at the first contacts

Very good services and advices

Easy to customize.

Easy to use for the customers

No regret. Good choice !

Fast, easy and reliable

Nov 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Fact:The service was extremely versatile

Cons: Nothing. Its actually a great software, believed me.

Capterra loader

Supportive team

May 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Team support directs you to possible solutions. Conciergetrust administration has many tentacles to deal with in making the functionality work.

Cons: Support provided is not really the solution, have to provide feedback that it still does not work. It takes tenacity and focus to be able to have the bank transfer option to work.