--- title: "EBANQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EBANQ Software - reviews, pricing plans, popular comparisons to other Banking Systems products and more." source_url: "https://www.capterra.com/p/135612/EBANQ/" page_type: "product" language: "en" --- # EBANQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EBANQ ## What is EBANQ? EBANQ is the most user friendly white-label online banking software app on the market. For almost a decade organizations such as Banks, Neobanks, Electronic Money Institutions (EMI), Payment Institutions, Asset Managers, Cryptocurrency Exchanges on all continents have been successfully using EBANQ software. Mobile apps are available for iOS and Android with the same functions as in the web interface. You can have your own banking platform online in 24 hours! ## What is EBANQ used for? [Online Banking](https://www.capterra.com/online-banking-software/)[Banking Systems](https://www.capterra.com/banking-systems-software/)[Mobile Banking](https://www.capterra.com/mobile-banking-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EBANQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ebanq.com&name=EBANQ) ## EBANQ Overview Updated August 2026 AI summary EBANQ is a cloud-based banking solution designed for organizations of all sizes seeking to deliver online and mobile banking services. It covers core banking, compliance management, document handling, transaction monitoring, and supports multi-branch operations. Optional modules include corporate, private, and retail banking, credit card management, lending, and multi-currency features, with deployment across web and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EBANQ 4.7 (16) VS. [### Google Pay](https://www.capterra.com/p/212826/Google-Pay/) [4.6 (922)](https://www.capterra.com/p/212826/Google-Pay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (16) Ease Of Use 4.6 (922) Value For Money 4.5 (11) Value For Money 4.6 (662) Customer Service 4.9 (13) Customer Service 4.2 (655) ## EBANQ alternatives [Cash App](https://www.capterra.com/p/246167/Cash-App/) [4.2 (705)](https://www.capterra.com/p/246167/Cash-App/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246167/Cash-App/) [Chime](https://www.capterra.com/p/228456/Chime/) [4.6 (104)](https://www.capterra.com/p/228456/Chime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228456/Chime/) [Qonto](https://www.capterra.com/p/173384/Qonto/) [4.5 (269)](https://www.capterra.com/p/173384/Qonto/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173384/Qonto/) [Samsung Pay](https://www.capterra.com/p/213917/Samsung-Pay/) [4.5 (266)](https://www.capterra.com/p/213917/Samsung-Pay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213917/Samsung-Pay/) [View all alternatives](https://www.capterra.com/p/135612/EBANQ/alternatives/) ## FAQs about EBANQ Overview ### Which roles and teams benefit most from EBANQ? EBANQ is most used by finance and compliance teams, business leaders, and operations managers who need centralized banking workflows. Accountants, financial analysts, and compliance officers use it for account oversight, reporting, and controls, while directors, founders, and CTOs rely on it to monitor activity, streamline administration, and support customer-facing financial services. Answer based on 16 reviews Overview ### What company size and specific industries is EBANQ built for? EBANQ is designed for small to mid-sized financial service providers that need branded online banking software. It fits banks, credit unions, and other organizations offering digital banking services, especially those wanting a quick setup with their own branding. Features and Usability ### What are the key features of EBANQ? EBANQ offers core banking, online banking, and customer accounts, plus payment tools such as ACH payment processing, electronic funds transfer, electronic payments, and P2P payments. It also includes compliance management and tracking, role-based permissions, two-factor authentication, transaction monitoring, reporting and statistics, and mobile access. Integrations ### Which third-party tools and platforms does EBANQ integrate with? EBANQ integrates with 7 third-party tools and platforms, including authentication, compliance, crypto, and messaging services such as Google Authenticator, Microsoft Authenticator, Sumsub, Kraken, Twilio, Plivo, and Crypto widget. Getting Started and Support ### What training and onboarding options does EBANQ offer? EBANQ provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online options support guided instruction, while documentation offers written reference material and videos provide self-paced learning resources for reviewing features and steps. Getting Started and Support ### What customer support options does EBANQ offer? EBANQ provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 215 Banking Systems reviews Capterra reviewers highlight these as the features buyers value most when choosing Banking Systems: - **Core Banking** (**64%** of reviewers rated this feature as critical) - **Transaction Monitoring** (**51%**) - **Securities Management** (**56%**) EBANQ supports **Core Banking** and **Transaction Monitoring**, giving financial institutions the tools to manage daily banking operations and watch account activity more closely. However, it does not include **Securities Management**. Instead, it offers other important capabilities that reviewers also rate highly, such as **Transaction History** (**52%**) and **Online Banking** (**48%**), helping businesses maintain visibility into account activity and provide customers with convenient digital access. These features help teams handle core processes efficiently while improving oversight and customer service. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Authentication Verify the identity of users/devices to enable secure access Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Cash Management Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances EBANQ 48 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Chat/Messaging: Communicate using direct chat or messages within the system - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Core Banking: Back-end system that processes daily banking transactions and posts updates to accounts and other financial records. - Corporate Banking: Banking that services corporate customers, from SMBs to multinational enterprise corporations with large financial stakes. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Union: Non-for-profit financial institution that is owned by all of its members - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Digital Wallet: Wallet that digitally stores credit/debit cards or other items like tickets, loyalty cards, and coupons - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Payments: Electronically collect payments for goods or services - Investment Banking: Division of banking that assists individuals or organizations raise capital and provide financial consulting services. - Lending Management: Initiate, finance, and manage the complete life cycle of loans and cultivate relationships with borrowers - Loan Management: Distribution and delivery of funds to approved borrowers - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Branch: Expand services to areas outside of the home location, functioning as an extension of the home location. - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Offshore Management: Secure assets in financial institutions in foreign countries. - Online Banking: Ability to manage transactions online with a mobile device or computer. - P2P Payments: Peer-to-peer (P2P) payments is an electronic transfer of money between bank accounts - Private Banking: Banking and financial services designed for clients with a high level of income and/or sizable investment assets. - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Banking: Division of banks that focus specifically on retail customers. - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.3 (12) 4.3 Based on 12 reviews ## Pricing Value for money 4.5 (11) Free Trial [View pricing plan details](https://www.capterra.com/p/135612/EBANQ/pricing/) EBANQ Core Option A - Hosted From EUR 24,000 one time fee EBANQ Core Option B - Self Hosted From EUR 25,000 time fee EBANQ Core Option C - Software as a Service (SaaS) Starting cost EUR 5900 Value for money 4.5 (11) 4.5 Based on 11 reviews ## Integrations [ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[ Plivo](https://www.capterra.com/p/164618/Plivo/)[ Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)[ Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/)[ Kraken](https://www.capterra.com/p/200293/Kraken/) ## Support, customer service and training options Customer Service 4.9 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (13) 4.9 Based on 13 reviews ## User reviews Overall rating 4.7 Based on 16 reviews Filter by rating 5(11) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IA imran ahmed K. CTO Computer Software ### "Banking Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2021 State of art services and modular Architecture. Scalable and meet your requirement. Pros EBANQ is user friendly Banking software.White label software use for your own logo,color and icons. Cons All the feature are excellent. I have found no errors and bugs in this application Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Craig K. Director Financial Services ### "Perfect Fit" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2020 We have been using Ebanq for over 3 years now and have no regrets. It is the perfect balance of features vs cost while remaining flexible to build upon and adjust to our needs. The team is always responsive and everything has been online and stable throughout our entire usage period. Pros \- All in one solution with front end client portal and back end operations/admin portal as one package. - Modern easy to use interface. - Feature set covers our needs without having a lot of extras you will never use but is customizable to add features you need. Cons The interface of the current version has a few "Quality of Life" options missing but are already in the next version. Overall I knew what it offered and was fine with us so no real cons as it does what it is advertised to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christian K. CEO -Founder Financial Services ### "Perfect customer experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2020 From beginning until finishing of the deployment, we had a perfect communication. And even now, once running the system, the Ebanq-Team is here for us any time we request them in a absolute record time. A real pleasure to work with a company which works smoothly. Pros easy to use, very intuitive and user oriented Cons nothing to claim for now, the deployment was fast and the team helped a lot Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Financial Analyst II Defense & Space ### "Banking Software That Provides Secure Transactions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 30, 2018 Pros EBANQ allows my clients to input their information in their system which is safe and secured. They can transfer their funds to different accounts, here or offshore with no hassles. Its features are user-friendly and straightforward. Very easy to use, even for the non techies. Cons The features are simple and basic but is exactly what we needed. I don’t see any problems so far. The fact that it’s not complicated to use makes it so much better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Igbo C. Co-Founder Accounting ### "The Ebanq gives a modern and very secure banking experience, and also very user friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 17, 2018 Pros The Ebanq has an awesome user inter-phase that you really do not need to be a guru to use it. It is also very fast and flexible, and their security is good enough for my credit. Cons It is good, though at times I experience some technical issues. I will recommend Ebanq to my friends! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Justin S. Director ### "They were very helping getting set up. The software is easy to navigate. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 25, 2018 Pros Once the IP was designated it has integrated seamlessly into our website. Nobody knows they are going from our site to Ebanq Cons It does not support stock/bonds and there is no mobile app. It does not render correctly on some mobile devices Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 28, 2018 Hi Justin, Thank you for your review! Please note that we indeed have mobile apps for both iOS and Android. Free demo can be downloaded from the app stores. We have also emailed you the relevant information. Best Regards EBANQ Team Lucille M. Accountant ### "Supportive team" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 12, 2018 Pros Team support directs you to possible solutions. Conciergetrust administration has many tentacles to deal with in making the functionality work. Cons Support provided is not really the solution, have to provide feedback that it still does not work. It takes tenacity and focus to be able to have the bank transfer option to work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Compliance / Accounting Officer ### "Innovative system with great tools" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 11, 2018 Customers find it easy to understand. Pros The reporting system to excel works great, it is very easy to work with the data stored on the system in order to make reports. Cons Notifications on cancellations of outgoing wires, customers don't get them, they should get the message we add on an email. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Sarah N. Associate Consultant Management Consulting ### "Secure banking experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 27, 2018 Pros An extremely user friendly and easy to customize banking software/platform. Displays nicely across all access channels. Cons Technical issues which couldn't be avoided but I hope that the developer would fix sytem bugs to make the app work seamlessly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Youtuber ### "My experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2018 Pros Quick install and easy to set up and use. Everything works and the system allows full set up of all the account types, fees, communication messages and more. This is the kind of solution you hope for when using the big banks but seldom get. As one of the first customers using this system, I have been impressed how well it has been designed and built so that it works so well from the beginning. Cons No its 99% perfect software! This might be the greatest one i've ever seen, everybody says that! but I hope there won't be any updates soon exept for security ones cause its perfect like that Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135612/EBANQ/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.