# Odoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Odoo the right MRP solution for you? Explore 1316 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135618/Odoo/reviews --- Odoo 4.2 (1316) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 9th, 2026 # Reviews of Odoo Ease of use 4.0 Customer Service 3.9 ## Pros and Cons in Reviews PK Patrick K Vice President at JPK and Associates, Inc.Construction, 11 - 50 employeesUsed the software for: More than 2 years. “The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click.“ June 11, 2026 KC Kenneth C Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics literally ran a continuous spinning circle on its loading wheel for 10 minutes straight, and made us appear like complete idiots to the people who were calling in.“ June 8, 2026 Yatra P Omni AssociateRetail, 10,001+ employeesUsed the software for: Less than 6 months. “Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time.“ February 12, 2026 KC Kenneth C Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your company completes those processes.“ June 8, 2026 RP Ryan P Lead DesignerDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl.“ February 28, 2026 hd hana d CEORetail, 11 - 50 employeesUsed the software for: 6-12 months. “My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner) internal account. Because of this, ADG was able to delete my database and remove my access without any authorization.“ November 13, 2025 MV Maya V Responsable Territoriale Gironde - Lot et GaronneCivic & Social Organization, 11 - 50 employeesUsed the software for: More than 2 years. “The software has automated all our manual processes from approval processes control, cash management and work status tracking.“ June 17, 2026 Brian B PresidentAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use.“ May 11, 2026 ## Showing most helpful reviews Showing 1-25 of 1316 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alaa J. General Manager Accounting Used the software for: 2+ years ### "The #1 Business Management Solution Worldwide." December 10, 2024 5.0 Pros Odoo’s greatest strength lies in its ability to integrate everything a business might need—whether it’s a small, medium, or large enterprise—into one unified platform. Many applications aim to deliver this concept, but Odoo stands out as the best and most effective in achieving it. It truly is "everything in one place." Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs. For example: Need a website for your business? It’s available. Want an online store for e-commerce? It’s included. Require an inventory management system? It’s there. Looking for sales and purchase management? It’s ready. Need tools for real estate, rentals, or subscription management? It’s built-in. With over 70 applications, Odoo caters to nearly every industry in the world, including: Supermarkets Legal services Construction companies Restaurants and cafes Engineering firms Bakeries Subscription-based software businesses Training institutes Salons Real estate agencies Clothing stores Libraries Fitness clubs Non-profit organizations …and many more sectors, covering every aspect and requirement a business might have. Additionally, Odoo offers flexibility for customization—from adding custom fields and tables to integrating seamlessly with other systems. Its automation features streamline operations, making workflows faster, easier, and less labor-intensive. While it’s impossible to highlight all of Odoo’s advantages in one review, I firmly believe that Odoo is well on its way to becoming the #1 business management solution worldwide. Cons I think the payment providers not available in all counties for online store Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Limited not has all features that all businesses need and the price is so high Review Source EH Emilie H. Operations and Social Media Manager Computer Games Used the software for: Less than 6 months ### "Small and big business will love this!" September 6, 2025 5.0 Pros I really love how easy Odoo fits sales management in one place. It is super helpful and saves me tons of time! It also offered me an almost instant customer support when I first joined the platform, asked me if I needed anything and lending a helping hand. Cons I didn't like how only one element was free. I mean, I understand they need to earn money somehow, but as a new business I would've liked to try more elements for my small store. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Odoo makes everything easier, it also has a better interface and it is more modern. Review Source AR Ansuman R. Ecom manager Retail Used the software for: 6-12 months ### "Solid platform if you budget time for setup" July 11, 2026 4.0 We switched from multiple systems to Odoo and consolidated everything. It works well for our needs. Setup was initially complicated but once it was running things improved. Not perfect but worth the investment if you're patient with the learning phase. Pros The dashboard is clean and easy to navigate. API integration with shipping carriers was seamless. Reporting features are good enough for day-to-day operations. Inventory tracking is solid. Cons I would say Learning curve is steep for non-technical users. Mobile app is basic. System slows down with large datasets which i have noticed might not be applicable for everyone. Review Source AY Aaron Y. Project Manager Program Development Used the software for: Less than 6 months ### "Odoo review" May 25, 2026 3.0 Overall, my experience has been a positive one, however, I find that adding customization is often difficult. Pros In my opinion, I find that Odoo has very clean user interface and it is relatively easy to navigate. Cons I find that sometimes, the bank syncing does not work that well, and adding plugins is not very easy. Review Source VR Verified Reviewer Growth Head - Sales Information Technology and Services Used the software for: 1-2 years ### "Excellent Product - Odoo " April 1, 2026 4.0 Its been good and easy to use , there have been no issues or glitches in the product, works smoothly . Support team is also good. Pros It’s genuinely one of the easiest tools to get started with, even for someone who isn’t from a specific background. All the modules as very user friendly. What stands out is the value for money, you get a lot of functionality without it feeling overly complex or expensive. The flexibility to customize based on business needs is a big plus and most clients already trust and relate to the brand, which makes adoption much smoother. Cons There is no module wise pricing - we have to pay one cost and you get a bunch of apps , which even if your not using is there. Would rather prefer to pay module wise for the apps that i useful to the company so that costs come down Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing Odoo Excellent value for money and easy to use features Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Not very user friendly and too many details - not user friendly Review Source BD Brent D. Owner Food & Beverages Used the software for: 1-2 years ### "Unfinished Project over 1 year in." April 24, 2026 1.0 We contracted with Odoo to develop a custom ERP solution for our small business over a year ago, and the project remains unfinished to this day. Throughout this process we have experienced constant developer turnover — multiple different developers have been assigned to our project, requiring us to repeatedly restart and re-explain our requirements. Each handoff has brought new delays, miscommunications, and lost progress. For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging. We've invested significant time and money into a system we still cannot use. Deadlines have been missed repeatedly with little accountability or transparency. If you are a small business considering Odoo's development services, I would strongly urge you to think carefully. The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional. Pros The ERP as a whole has great functionality for small business. Very good and simple software, easy to work with at scale. Cons Dishonesty, lack of professionalism, false promises on deadlines, refused to give a hard target date on software development. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Lack of features in current system brought me here Review Source SB Sander B. CEO Marketing and Advertising Used the software for: I used a free trial ### "I tried Odoo so you don't have to" September 12, 2025 1.0 Not great. I couldn't even make the free trial work. It seemed confused if it wanted to be free or wanted me to sign up and I kept going in a circle. Pros Seems like a great idea. Lots of modules that can help a smaller business look like an Enterprise business. I was tired of paying $65 a month to Intuit and $700 a year to DocuSign. There's got to be a better way, right? Cons I talked to a salesperson. I wasn't sure what his objective was other than to get me to sign up for a paid version and sign a 5 year deal. Whoa, Pilgrim! He was a jack of all trades and master of none, meaning he did not have detailed understanding of how the accounting module worked. Basic stuff like split categorization. I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could not figure out how to use the softward and I gave up. Alternatives considered [Akaunting](https://www.capterra.com/p/228993/Akaunting/) Reason for choosing Odoo It looked simple, they have a glizty webpage and support/sales people. The only trouble is the whole thing is build on a pile of sand at the beach. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Save money, simplify vendors and move to a single platform for multiple enterprise systems. Review Source Nataliia T. Buiness Development Manager Information Technology and Services Used the software for: Less than 6 months ### "Simple, good for small organisations, but has limited funtionality" March 19, 2026 3.0 Generally it was easy to use, but often we were lacking functionality, when it was coming to structuring the data or when we wanted to have more advanced functions. Pros Odoo is mostly really easy to use, since most of the functions are simple and straight away. No need to long customizing, which makes it a good deal for small to medium organisations. Cons If you need some advanced funtionality Odoo is not the best solution. For large organisations, where you need to work with big amount of data, it makes difficult to clasfy, filter you information on a precise way. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Odoo We thought this product would be better for it's prrice. But it won't the case Review Source VC Verónica C. Partner Information Technology and Services Used the software for: Less than 6 months ### "Disappointing Direct Support after Payment" September 3, 2025 1.0 My advice: get all the demos, calls, and answers to your questions BEFORE you pay for any subscription. Do not expect proper customer service after you become a paying client. Pros It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful. Cons My experience with Odoo has been very disappointing. Once you become a paid client, it is extremely difficult to receive direct and proper customer support. If you encounter any issues with your account, instead of solving them, they simply redirect you to their website, leaving you without real assistance. Ironically, before subscribing, Odoo will call you all the time with demos, offers, and follow-ups. But once you pay, the attention drastically changes. There is no easy way to contact someone directly to help with technical or account-related problems. Alternatives considered [FastBill](https://www.capterra.com/p/141530/FastBill/) Reason for choosing Odoo To look for another platform that offers more options Review Source HH Heather H. Marketing and Communications Executive Investment Management Used the software for: 1-2 years ### "my with business Odoo" June 30, 2026 4.0 Complete elimination of information silos. All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management. Pros Odoo's core strength lies in its fully integrated "Swiss Army knife" approach. Being able to start with a single module and activate others as the business grows is a true luxury. Information flows are automated to the extreme: a customer order instantly triggers an inventory update and prepares the corresponding invoice without any duplicate data entry. Cons Major version updates regularly bring frustrating technical bugs to customized modules. Furthermore, subscription costs accelerate quickly as you stack applications and users. Review Source KM Kyle M. Streamer Computer Games Used the software for: I used a free trial ### "Not worth the look" June 13, 2025 2.0 I found it to be extremely negative and even after I told them that this is not what I was looking for at all they continued to try to push a sale on me Pros I tried to give this product a real go during a free trial and it didn't suit any of my needs so unfortunately I have to say there was nothing I liked about it Cons It felt too clunky and not very user friendly. Even after discussing my needs with support and following their instructions it was not very good for me Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Odoo A free trial was given to see if the product was for me. Unfortunately it was nit Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Tried to make it so I didn't have to write multiple sheets to get the data I needed, just punch in a few numbers and everything was there Review Source ES Eugene S. Chief Product Officer and Co-Founder Information Technology and Services Used the software for: 2+ years ### "Odoo really does work most of the time" April 3, 2026 5.0 It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate. The bank feed allows me to know what is going to happen by the end of the month instead of being caught off guard. I can access this system with my cell phone while sitting at the dentist office waiting. As we continue to expand into various countries and subsequently multiple currency accounts, odoo can manage them all. Since we transitioned away from quickbooks, the audit trail is much cleaner and the auditors can simply go through their process. Pros The reports give you current, live numbers, IF (AND WHEN) you ever get around to putting in the actual data. We were forced to hire someone to repair the api, however once done it will transfer transactions from another platform which is acceptable. The csv imports for 1099s and customer additions are faster than I thought they would be. Cons When viewing things at the top level, I dislike seeing where an invoice belongs to within an entity since you cannot tell while running a report. Also, the tools used for creating your own custom reports are completely frustrating. Review Source SO Simeon O. Mechanical Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Managing Sales With Odoo Software " September 1, 2025 5.0 It is alway a pleasure working with Odoo cause they have every single tool and features that i need to get tasks done. Pros Odoo is easy to use for creating and designing Websites because it doesn't require coding skills. It is amazing for sales management and Transaction management. If you want to secure you transactions Odoo is definitely the platform you should be using because it allows you to see each and every transaction and this helps you so that no one can steal from you. Cons I don't have any dislikes from my end cause this platform doesn't have issues for starters and for it works fine. Review Source CC Craig C. Director Import and Export Used the software for: 6-12 months ### "A Cost-Effective, All-in-One ERP Solution" July 7, 2025 4.0 Overall, we really like Odoo and believe it offers excellent value for money. The platform brings a wide range of features together in one place, helping us streamline operations and improve visibility across the business. The Odoo team has been helpful, energetic, and genuinely interested in ensuring we get the most out of the system. Their support has made a real difference in our implementation journey. We would happily recommend Odoo to other businesses looking for a flexible and cost-effective ERP solution. Pros Odoo brings all core business functions—such as sales, inventory, purchasing, accounting, CRM, and manufacturing—together in one place. This reduces the need for multiple disconnected systems and streamlines operations. Cons Fragmented Communication: One of the biggest challenges is how Odoo segments communication by object—such as a sales order, invoice, or specific contact. This makes it difficult to view a complete history of interactions with a client in one central place. For businesses with multiple team members handling the same client, this lack of visibility can hinder collaboration and create gaps in service continuity. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Wanted to bring everything into one spot. Review Source VR Verified Reviewer Co-Founder Retail Used the software for: Less than 6 months ### "Solid Software, Broken Promises & Abysmal Support" September 10, 2025 1.0 The software is solid, but the company’s handling of sales, communication, and post-sale support has been the worst I’ve experienced in nearly 50 years of business. I filed complaints with the \[sensitive content hidden\]. I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting negative impression. Pros The core product is strong. The modules are well-integrated, task workflows are efficient, and the cloud platform is robust. Navigation is intuitive once configured, and from a functionality standpoint, Odoo has enormous potential for managing sales, transactions, and daily operations. Cons Customer support and sales accountability. I was sold Odoo.sh with written assurances of free migration, only to find out after paying $1,785.60 that my database version (18.3) was not supported on SH. This critical limitation was never disclosed before purchase. For over 50 days I had no access to the service I paid for, was repeatedly handed between teams, and promises of rebates/credits went unfulfilled. Escalation requests to executives went ignored. Review Source vT vibha T. seo Information Technology and Services Used the software for: 1-2 years ### "Powerful ERP System with Endless Customization Possibilities" July 23, 2025 5.0 We’ve been using Odoo for several years in both internal operations and client projects. Its open-source flexibility allowed us to develop industry-specific modules and connectors like WooCommerce to Odoo integration, which we offer via our Prefortune app store. Overall, Odoo gives us the control and scalability we need for small to mid-size businesses looking to automate and grow. Pros Odoo offers an all-in-one solution that scales beautifully with business needs. The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce. We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which integrates perfectly for real-time sync. Cons The initial setup can be overwhelming for new users, especially when dealing with customizations or third-party integrations. Documentation has improved, but more examples and real-life implementation cases would be helpful. Review Source JF Joe F. Associate Professor of Law Higher Education Used the software for: 2+ years ### "Odoo is a great ERP powerhouse for centralizing data." March 25, 2025 5.0 Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to. We have had a very streamlined experience working with Odoo and have seen immersive change on how we managed our students data. It has helped us to achieve our dreams of streamlining our students school life. Pros Odoo has very superior security features that makes it easy for us to keep all our data safe and sound. It offers quality task automations that has allowed us to streamline our routine tasks by automating them. Odoo has a very reliable customer service team who have always been dedicated to support us everytime we reach out to them. Its advanced learning management platform has an intuitive interface that makes it for us to provide our students with e-learning services. Cons Odoo has always stood firm and responded greatly to our needs. We have not found any aspect not to like about it. Review Source VR Verified Reviewer Senior Accountant Food & Beverages Used the software for: I used a free trial ### "By ODOO management you will make your operational shifts more organized" April 11, 2026 4.0 ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time. Pros regarding my experience I found the below good features of this soft : - The interface of ODOO system very easy and you can Access to tools you need simply. -The main function of it , manage and allocate the user and the centers and the departments functions in organized mood. Cons But the system need to improve and update the below : - Tracking shifts must be automated (a-z) - the update tools high expensive. -The system able to attack from hacking Review Source FK Francis K. CEO And Chief Brand Strategist Professional Training & Coaching Used the software for: 2+ years ### "Am Always Happy Creating Websites With Odoo" March 8, 2025 5.0 Odoo does not require coding skills at all to create websites and that's why am amazed with it. Pros Odoo is easy to use for creating and designing websites. It has a clean and intuitive interface. It simple to implement Odoo and start using it. Cons I haven't found any dislikes with Odoo for the long period I have been with them. Review Source VR Verified Reviewer Poject Coordinator Package/Freight Delivery Used the software for: I used a free trial ### "Worst ERP Experience Ever — Avoid Odoo Dubai" July 29, 2025 1.0 Extremely disappointing. After over 6 months of back-and-forth with their Dubai team, not a single functional module was delivered. Every time they claimed something was ready, we’d test and find bugs immediately. This was only for the HR module — we never got to implement more advanced features. A complete waste of time and money. Pros Honestly, nothing. The experience was full of delays, poor communication, and technical errors. Even the standard HR module was full of bugs. Cons Lack of expertise, zero accountability, and no customer support. Every promised deadline was missed, and they completely ignored our complaints. The Dubai branch in particular was extremely unprofessional — they refused to refund us or even respond properly. Review Source RP Ryan P. Lead Designer Design Used the software for: Less than 6 months ### "Consolidate into this puppy" February 28, 2026 5.0 Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl. Pros Odoo’s biggest strength is its modular design...you can pick and choose what apps you need (CRM, inventory, accounting, project management, e-commerce, HR, etc.) and grow by adding more later. Cons What I like least is that while modular pricing seems flexible, costs can escalate quickly if you unlock many features or add a lot of users. Review Source JK Jon K. Managing Director Accounting Used the software for: I used a free trial ### "HARD TO USE -> DOCS completely OUT OF DATE + ARROGANT EMPLOYEES!" June 23, 2025 1.0 Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time switching out once they've invested in the platform. Pros Lists a lot of robust features and company has been around. Says they are a one-stop shop that can integrated all aspects of your business. Cons Horrible arrogance!! After signing up for a trial, received a phone call from Account Rep to check up on me. As soon as I started giving him negative feedback on my initial experience (documentation was COMPLETELY out of date - Support had to send me a totally different workflow to get basic task of connecting bank accounts set up) and the fact that I was concerned what else might be out of date...he flippantly said that their docs are often outdated and that's just how it is....then HUNG UP on me mid-sentence (if line disconnected, I'd assume he'd call me back - but never did). Review Source JH Junaid H. CEO Furniture Used the software for: Less than 6 months ### "Deliverd Odoo Review" March 24, 2025 3.0 Be prepared to still have manual input for your workflow processes despite paying high dollars. It does the job but doesnt justify paying that much more. Also, of you plan to scale the business you will be limited with the app. Pros Odoo provides CRM, sales, accounting, and allows for streamlining operations. It's easy to deploy and has all basic features that you would expect. Cons Can get very expensive very fast. You can unlock features by purchasing them separately. Has out-dated IDE and very basic functions. Review Source Tracy S. People and Culture Manager Apparel & Fashion Used the software for: 2+ years ### "Versatile and Effective for HR" January 27, 2025 5.0 It's reliable solution for me as an HR professional. Once it’s set up, it runs smoothly and saves a ton of effort. Pros The recruitment and employee management modules are fantastic—they make tracking applications and managing employee data so simple. Also being able to integrate HR with other modules like accounting and project management is super helpful Cons Some features require additional modules, which can increase the cost. Also learning all the features takes time, especially for new users. But not a deal breaker. Review Source ES Elias S. Marketing Coordinator Financial Services Used the software for: 1-2 years ### "Flexible ERP with Many Modules" September 9, 2025 4.0 Pros I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem. Cons Some modules lack depth compared to specialized tools, and setup can be tricky without technical knowledge. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.