---
title: "Odoo  Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Odoo  the right CRM solution for you? Explore 1335 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/135618/Odoo/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

Odoo

4.2 (1335)

[View alternatives](https://www.capterra.com/p/135618/Odoo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Reviews of Odoo

Ease of use

4.0

Customer Service

3.9

## Pros and Cons in Reviews

PK

Patrick K

Vice President at JPK and Associates, Inc.Construction, 11 - 50 employeesUsed the software for: More than 2 years.

“The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click.“

June 11, 2026

KC

Kenneth C

Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics literally ran a continuous spinning circle on its loading wheel for 10 minutes straight, and made us appear like complete idiots to the people who were calling in.“

June 8, 2026

MV

Maya V

Responsable Territoriale Gironde - Lot et GaronneCivic & Social Organization, 11 - 50 employeesUsed the software for: More than 2 years.

“The software has automated all our manual processes from approval processes control, cash management and work status tracking.“

June 17, 2026

KC

Kenneth C

Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your company completes those processes.“

June 8, 2026

Yatra P

Omni AssociateRetail, 10,001+ employeesUsed the software for: Less than 6 months.

“Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time.“

February 12, 2026

hd

hana d

CEORetail, 11 - 50 employeesUsed the software for: 6-12 months.

“My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner) internal account. Because of this, ADG was able to delete my database and remove my access without any authorization.“

November 13, 2025

HH

Heather H

Marketing and Communications ExecutiveInvestment Management, 11 - 50 employeesUsed the software for: 1-2 years.

“All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management.“

June 30, 2026

Brian B

PresidentAutomotive, 11 - 50 employeesUsed the software for: More than 2 years.

“Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use.“

May 11, 2026

## Showing most helpful reviews

Showing 1-25 of 1335 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Manuel G.  
Manager and Software Architect  
Computer Software  
Used the software for: 2+ years

### "Wonderful ERP for small and big businesses, great CRM"

March 7, 2026

5.0

I have been involved with this ERP for more than 5 years and use it daily in my business and with my customers.

Pros

Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world.

Cons

Some versions have big structure changes and do not always keep compatibility with custom modules written for older versions.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Alegra](https://www.capterra.com/p/196363/Alegra-ERP/)

Reason for choosing Odoo

Because the option to customize it in my way and many more modules are available.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

More options, more tools, more modules, better and customizable modules, etc.

Review Source

VR

Verified Reviewer  
Growth Head - Sales  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent Product - Odoo "

April 1, 2026

4.0

Its been good and easy to use , there have been no issues or glitches in the product, works smoothly . Support team is also good.

Pros

It’s genuinely one of the easiest tools to get started with, even for someone who isn’t from a specific background. All the modules as very user friendly. What stands out is the value for money, you get a lot of functionality without it feeling overly complex or expensive. The flexibility to customize based on business needs is a big plus and most clients already trust and relate to the brand, which makes adoption much smoother.

Cons

There is no module wise pricing - we have to pay one cost and you get a bunch of apps , which even if your not using is there. Would rather prefer to pay module wise for the apps that i useful to the company so that costs come down

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)

Reason for choosing Odoo

Excellent value for money and easy to use features

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Not very user friendly and too many details - not user friendly

Review Source

RC

Ron C.  
Engineering and Maintenance Leader  
Industrial Automation  
Used the software for: 2+ years

### "A complete ERP solution"

September 13, 2026

5.0

Pros

impressive modularity with applications suited to every need, excellent integration between production, inventory, and purchasing, modern and intuitive interface, good value for money compared to other ERPs on the market.

Cons

some advanced customizations require technical skills or a developer, updates sometimes cause temporary bugs, a few modules still need improvement depending on specific needs.

Review Source

Rick C.  
Owner President  
Wholesale  
Used the software for: Less than 6 months

### "Odoo. A lot but needs a lot."

May 14, 2026

3.0

Overall it was mid. I wanted to like it. I wanted to use it. I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third party service.

Pros

The product itself is amazing. It can do just about anything. There are plenty of features across all business elements to run your entire business off Odoo.

Cons

Very very clunky and requires a fair bit of manipulation to set it up how you want. You will need a true programmer to fix things to talk how you want them to talk. You will need a programmer to set it up to best run whatever field you are in. Most others are fairly easy to frame as you want with some basic tech knowledge. Odoo needs more.

Alternatives considered

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Odoo

We didn't. We tried it as an option but elected not to migrate.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Wanted to try other options. We did switch back to Zoho

Review Source

MS

Markus S.  
CEO  
Telecommunications  
Used the software for: Less than 6 months

### "Great Software, Disappointing Customer Service"

June 26, 2026

2.0

The software appears capable, but my experience with the sales and subscription process was disappointing. A simple request for flexibility after an unexpected business change was rejected without any goodwill. Overall, it felt more focused on closing the sale than supporting the customer afterward.

Pros

The apps are well integrated, the interface is modern and intuitive, and it appears to be a powerful solution for managing business processes. Based on my experience so far, the software itself looks very promising and offers excellent value in terms of functionality.

Cons

Very inflexible subscription management and poor customer service. There was no willingness to accommodate a reasonable request, and the communication quickly became focused on legal obligations instead of finding a customer-friendly solution. The overall experience felt very sales-driven, with the priority being to secure subscriptions rather than build a long-term customer relationship.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)

Reason for choosing Odoo

It offers many integrated apps in one platform, has a modern interface, and seemed like a good fit for our business without requiring a lot of custom development.

Review Source

Brian B.  
President  
Automotive  
Used the software for: 2+ years

### "Database Shutdown Over Disputed Fees Created Serious Operational Risk"

May 11, 2026

1.0

Odoo initially looked like a powerful all-in-one ERP platform, and we invested heavily into building our operations around it. Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use. Our recent experience was extremely concerning. We disputed a large unsupported-version surcharge that we do not believe we accepted contractually, and our database was subsequently shut down/restricted. After restoration, critical email-fetch services began failing, impacting communications and operations. Support acknowledged the issue but could not resolve it immediately and eventually escalated it to another team.

Pros

Odoo is highly customizable and can centralize many parts of a business into a single platform. The flexibility of the modules and ability to build custom workflows is one of its strongest features. For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting. The issue is that once your company becomes deeply integrated into Odoo, upgrading versions becomes extremely expensive and operationally risky. In our case, we built a significant portion of our stack around Odoo, making major upgrades potentially cost hundreds of thousands of dollars in redevelopment and testing.

Cons

Our biggest issue was billing, support, and operational risk. Odoo attempted to charge us a large unsupported-version fee that we dispute and do not believe we ever contractually accepted. After disputing the fee, our database access was shut down/restricted, forcing us into an extremely difficult position operationally. After the database was restored, we began having issues with our email-fetch services and incoming emails were no longer properly entering the system. Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately. For a business-critical ERP platform, database access, predictable billing, and urgent support should be far more reliable than what we experienced.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Epicor Prophet 21](https://www.capterra.com/p/10022775/Epicor-Prophet-21/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

Reason for choosing Odoo

We chose Odoo because it appeared to provide the best balance of flexibility, modularity, customization, and overall cost compared to larger enterprise ERP systems. The open ecosystem and ability to heavily customize workflows were major selling points for our business. At the time, Odoo also appeared more modern and e-commerce friendly than many traditional ERP systems in the automotive aftermarket space. However, we later discovered that maintaining and upgrading a heavily customized Odoo environment can become extremely expensive and operationally risky. Once deeply integrated into your business, migrating away or upgrading versions can require enormous redevelopment effort and cost.

Switched from

[Epicor Eagle for the Aftermarket](https://www.capterra.com/p/10016392/Epicor-Eagle-for-the-Aftermarket/)

We switched from Epicor Eagle because we wanted a more modern and flexible ERP platform that could better support e-commerce, automation, integrations, and custom operational workflows. Odoo appeared to offer a more open and scalable ecosystem compared to traditional legacy aftermarket ERP systems. Unfortunately, as our business scaled and became more complex, the amount of customization and maintenance required became extremely significant. Over time, we found that Odoo introduced major operational and upgrade challenges of its own.

Review Source

IW

Isla W.  
Senior IT Analyst  
Philanthropy  
Used the software for: 1-2 years

### "Does most things well"

June 7, 2026

4.0

Pros

The integration across modules is fantastic. We've really benefited from having our CRM, accounting, and project management all in one place. It cuts down on so much data entry and makes reporting much simpler than juggling separate systems. Definitely a big win for our workflow.

Cons

Honestly, the user interface can be a bit overwhelming at times, especially with all the options available. Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be. It's not a huge deal once you're used to it, but that initial learning curve felt steep.

Switched from

[Tableau](https://www.capterra.com/p/208764/Tableau/)

We were using a patchwork of different tools for our CRM, accounting, and project management. It was getting messy and inefficient, especially for tracking sales through to project delivery. Odoo's integrated approach seemed like the best way to tie everything together without constant data re-entry.

Review Source

BD

Brent D.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Unfinished Project over 1 year in."

April 24, 2026

1.0

We contracted with Odoo to develop a custom ERP solution for our small business over a year ago, and the project remains unfinished to this day. Throughout this process we have experienced constant developer turnover — multiple different developers have been assigned to our project, requiring us to repeatedly restart and re-explain our requirements. Each handoff has brought new delays, miscommunications, and lost progress. For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging. We've invested significant time and money into a system we still cannot use. Deadlines have been missed repeatedly with little accountability or transparency. If you are a small business considering Odoo's development services, I would strongly urge you to think carefully. The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional.

Pros

The ERP as a whole has great functionality for small business. Very good and simple software, easy to work with at scale.

Cons

Dishonesty, lack of professionalism, false promises on deadlines, refused to give a hard target date on software development.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Lack of features in current system brought me here

Review Source

Nataliia T.  
Buiness Development Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Simple, good for small organisations, but has limited funtionality"

March 19, 2026

3.0

Generally it was easy to use, but often we were lacking functionality, when it was coming to structuring the data or when we wanted to have more advanced functions.

Pros

Odoo is mostly really easy to use, since most of the functions are simple and straight away. No need to long customizing, which makes it a good deal for small to medium organisations.

Cons

If you need some advanced funtionality Odoo is not the best solution. For large organisations, where you need to work with big amount of data, it makes difficult to clasfy, filter you information on a precise way.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Reason for choosing Odoo

We thought this product would be better for it's prrice. But it won't the case

Review Source

CB

Christoph B.  
COO  
Hospitality  
Used the software for: 6-12 months

### "To be recommended for WHS / Logistics"

August 15, 2026

4.0

Satisfied because it provides the required specs for us and most of these can be used in the standard configuration.

Pros

Easy to use and implement WHS / inventory solution for medium sized complexity in the items and logistics setup. Adequate pricing and deployment / configuration.

Cons

As with many solutions, the configuration to our product categories and hierarchies required significant upfront investment during the deployment phase.

Switched from

[Shiptrack](https://www.capterra.com/p/215438/Shiptrack/)

Product did not run reliable and lead to delays and inaccuracies in our inventory mgmt.

Review Source

NS

Novellynn S.  
Founder  
Consumer Services  
Used the software for: 1-2 years

### "Odoo!! Ohh, do? Yes, you should do."

October 11, 2025

5.0

My overall experience with Odoo is phenomenal. Everything you need from the start of your vision to your exit plan. If you have multiple businesses or different ventures, you can manage everything as the admin without it interfering with each business. It’s really flexible and lets you organize things exactly how you want. I like to think of it like making a sandwich. Maybe you want bread, maybe you want lettuce instead whatever works for you, it’s all there. That’s the beauty of Odoo: it adapts to your creative vision. On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients. You really can’t go wrong with it. I personally use one account for everything I do, and as someone with experience building and selling businesses, managing warehouses, handling finance, and helping others scale their operations, I need a system that keeps me organized without feeling overwhelmed. Odoo delivers that, especially because of their free trial you get access to the full platform with no limitations.

Pros

What I love most about Odoo is how powerful and simple it is at the same time. It’s affordable, customizable, and gives you everything you need to run your business in one place. Finances, websites, inventory, employees, task management … seriously it’s all there and fully integrated. And here’s the real secret: it might sound like a lot, but it’s not. You can make it as simple or as advanced as you want. Three steps. Click. Click. Boom. You’re in. Odoo is built for continuous improvement. The easier the system, the faster the results. The world overcomplicates everything, but Odoo gives you clarity. One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly. I use Odoo to manage multiple ventures, and it’s allowed me to help entrepreneurs, startups, and even 100 million dollar companies run with full transparency and confidence.

Cons

The only downside is that the trial eventually ends! I was like, “D#$n, I knew it was too good to be true!” Honestly, there really isn’t anything not to like about it. Side note: They will let you know ahead of time and help you get the paid version, which is the same version! of course you know they have to pay for the space and whatever else and employees and all that stuff and make it make sense. And a good thing about it is it’s not like the other platforms like when your trial period over all your stuff is locked down and you have to pay for it right then and you can’t access your stuff which causes a domino effect … they work with you and Your stuff is still there and it’s not shut down … 404

Switched from

[Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

It’s too much going on. It’s not as customizable as you may want it to be and then it was just way too expensive

Review Source

KM

Kyle M.  
Streamer  
Computer Games  
Used the software for: I used a free trial

### "Not worth the look"

June 13, 2025

2.0

I found it to be extremely negative and even after I told them that this is not what I was looking for at all they continued to try to push a sale on me

Pros

I tried to give this product a real go during a free trial and it didn't suit any of my needs so unfortunately I have to say there was nothing I liked about it

Cons

It felt too clunky and not very user friendly. Even after discussing my needs with support and following their instructions it was not very good for me

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Odoo

A free trial was given to see if the product was for me. Unfortunately it was nit

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Tried to make it so I didn't have to write multiple sheets to get the data I needed, just punch in a few numbers and everything was there

Review Source

Junaid Tharupeedikayil S.  
Head of Business and Administration  
Building Materials  
Used the software for: 1-2 years

### "Comprehensive and Flexible ERP Solution for Growing Businesses"

May 10, 2026

4.0

My overall experience with Odoo has been positive. The platform provides a comprehensive and centralized solution for managing different business operations, such as CRM, sales, inventory, accounting, HR, and project management, in one system

Pros

What I liked most about Odoo is its all-in-one business management approach. It integrates CRM, sales, accounting, inventory, HR, and project management into a single platform, which reduces the need for multiple software tools.

Cons

What I liked least about Odoo is that some modules can feel complex and require technical expertise during setup and customization, especially for businesses with unique workflows

Review Source

VR

Verified Reviewer  
Software Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Flexible, Scalable, and Powerful ERP for Growing Businesses"

July 16, 2025

5.0

I’ve been using Odoo for over a year to implement and customize ERP solutions for clients in retail, wholesale, food, and service sectors. It’s a highly versatile ERP system that simplifies complex business processes into a clean, manageable flow. The ease of integration between modules like Sales, Inventory, and Accounting has saved our clients both time and cost. Reporting is dynamic, and automation helps reduce human errors. Though POS and industry-specific features need improvement, Odoo still remains one of the most accessible and powerful ERP systems in the market today. Odoo is ideal for SMEs and growing businesses looking for flexibility and control without breaking their budgets. With a skilled partner, it becomes a truly end-to-end solution.

Pros

Modular and Scalable: You can start small and expand as your business grows. Modern, user-friendly interface – great for non-technical users. Customizable: Almost every screen, flow, or logic can be tailored to business needs. Integrated platform: Sales, Purchase, Inventory, CRM, POS, and Accounting work as one system. Cost-effective compared to other ERPs (SAP, Oracle, Dynamics). Strong community support and open-source flexibility

Cons

POS customization is not beginner-friendly – heavy JS-based structure makes changes difficult without coding. Lacks out-of-the-box vertical modules for industries like automobile service or real estate. Native direct print support for POS is missing – requires third-party tools or IoT box. Some advanced features require Enterprise version, which may not be affordable for microbusinesses.

Review Source

CC

Craig C.  
Director  
Import and Export  
Used the software for: 6-12 months

### "A Cost-Effective, All-in-One ERP Solution"

July 7, 2025

4.0

Overall, we really like Odoo and believe it offers excellent value for money. The platform brings a wide range of features together in one place, helping us streamline operations and improve visibility across the business. The Odoo team has been helpful, energetic, and genuinely interested in ensuring we get the most out of the system. Their support has made a real difference in our implementation journey. We would happily recommend Odoo to other businesses looking for a flexible and cost-effective ERP solution.

Pros

Odoo brings all core business functions—such as sales, inventory, purchasing, accounting, CRM, and manufacturing—together in one place. This reduces the need for multiple disconnected systems and streamlines operations.

Cons

Fragmented Communication: One of the biggest challenges is how Odoo segments communication by object—such as a sales order, invoice, or specific contact. This makes it difficult to view a complete history of interactions with a client in one central place. For businesses with multiple team members handling the same client, this lack of visibility can hinder collaboration and create gaps in service continuity.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Wanted to bring everything into one spot.

Review Source

FC

Fujimory C.  
Founder  
Information Services  
Used the software for: 2+ years

### "Why I Choose Odoo Over Other Platforms "

August 26, 2025

5.0

This platform is cost-effective, the open-source Community version is free, making it highly accessible.

Pros

Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources into a single, modular platform. For Me this means a lot, i only need to use one platform do all of my tasks without having to change platforms. Odoo has an extensive and integrated ecosystem.

Cons

Odoo works well and i haven't come across any dislikes or challenges at all while using this platform.

Review Source

VR

Verified Reviewer  
ML Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good ERP with small learning curve"

May 18, 2026

4.0

Overall, it was a good experience. There is a learning curve initially, but once I got comfortable with it, things became easier and more efficient.

Pros

I liked that everything is available in one place. Managing sales, CRM, inventory, and other tasks felt more organized compared to switching between multiple tools.

Cons

It took some time to understand in the beginning. Some features were not very intuitive at first, and a few things required searching through documentation or extra setup.

Review Source

SG

Sam G.  
Administrator  
Education Management  
Used the software for: Less than 6 months

### "Efficient Business Management Software for Today's Needs"

July 15, 2026

5.0

Pros

Odoo makes my business run more smoothly with its highly efficient interface and suite of productivity tools. Since starting to use Odoo, my productivity has sky-rocketed and it's been great. It's been very helpful for the management of sales and transactions all in a great value package.

Cons

Looking to expand the suite of tools at my disposal appears to be costly in spite of the good value entry package.

Review Source

RS

Ricky S.  
VP World Class Maintenance Maintenance and Reliability  
Financial Services  
Used the software for: 2+ years

### "Odoo for Management"

August 3, 2026

4.0

Pros

Odoo connects these distinct needs through its app-based architecture. Centralizing purchase orders for site equipment and inventory tracking delivers great financial visibility.

Cons

Integrating every module requires a heavy time investment and strict data discipline. The mobile interface in the field occasionally lacks usability

Review Source

VR

Verified Reviewer  
Co-Founder  
Retail  
Used the software for: Less than 6 months

### "Solid Software, Broken Promises & Abysmal Support"

September 10, 2025

1.0

The software is solid, but the company’s handling of sales, communication, and post-sale support has been the worst I’ve experienced in nearly 50 years of business. I filed complaints with the \[sensitive content hidden\]. I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting negative impression.

Pros

The core product is strong. The modules are well-integrated, task workflows are efficient, and the cloud platform is robust. Navigation is intuitive once configured, and from a functionality standpoint, Odoo has enormous potential for managing sales, transactions, and daily operations.

Cons

Customer support and sales accountability. I was sold Odoo.sh with written assurances of free migration, only to find out after paying $1,785.60 that my database version (18.3) was not supported on SH. This critical limitation was never disclosed before purchase. For over 50 days I had no access to the service I paid for, was repeatedly handed between teams, and promises of rebates/credits went unfulfilled. Escalation requests to executives went ignored.

Review Source

RG

Rashad G.  
Senior Geomechanicist  
Oil & Energy  
Used the software for: Less than 6 months

### "Reliable Tool for Project Time Tracking"

July 30, 2026

5.0

I used Odoo primarily for timesheet management as part of technical project delivery. It provided a reliable way to record project hours, keep track of work across multiple tasks, and support internal reporting. The platform was stable and easy to use for routine time tracking, making it a useful part of our project workflow.

Pros

Odoo made it straightforward to log my timesheets and allocate hours to different projects. The interface is easy to use for day-to-day time tracking, and it helped keep project reporting organized.

Cons

Some workflows require a few extra clicks, and navigating between different modules can occasionally feel less intuitive. Overall, it worked well for my needs.

Review Source

VR

Verified Reviewer  
Digital Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Does the job, but sync issues and steep learning curve disrupt seamless experience"

April 15, 2026

2.0

Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience

Pros

All in one platform: I can manage sales, use as CRM, and use it for accounting purposes all in one platform. It can also scale as businesses grow and there is the option to integrate

Cons

Lots of sync issues with our native integration software. Leads often don't get pulled in and set up is complicated for those not technically savvy. Not ideal for businesses looking for a simple, seamless integrations and CRM management.

Review Source

Melissa Z.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great for novice users to delve in"

May 7, 2026

4.0

Very good for novice users of IT products, or for boomers without formal training on it's use. Instructions included

Pros

There is a free version, ideal for new users, then after increased user and comfort, can upgrade to a pay version

Cons

We need 2 screens to view changes, and creating webpages for phone tablet and monitor viewing each require tweaking

Review Source

RP

Ryan P.  
Lead Designer  
Design  
Used the software for: Less than 6 months

### "Consolidate into this puppy"

February 28, 2026

5.0

Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl.

Pros

Odoo’s biggest strength is its modular design...you can pick and choose what apps you need (CRM, inventory, accounting, project management, e-commerce, HR, etc.) and grow by adding more later.

Cons

What I like least is that while modular pricing seems flexible, costs can escalate quickly if you unlock many features or add a lot of users.

Review Source

WB

Will B.  
Co-Founder  
Arts and Crafts  
Used the software for: Less than 6 months

### "Supportive tool which enables Business Growth"

January 12, 2026

4.0

Exciting, accessible and useful tool which collects a range of others in an easy way. I like how it allows growth in a manageable way.

Pros

Odoo is a brilliant concept for a software. It effortlessly combines a range of in-house and external softwares and tools for the running of your business, website and e-market or associated functions. It is easy to use and fun to bolt on extra tools

Cons

I think it requires and existing contextual knowledge of what makes it powerful. This may hinder from others adopting it, or whether a permanent and strong internet connection is reality for everyone all the time.

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