# Page 10 | Odoo  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Odoo  the right Human Resources solution for you? Explore 1291 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135618/Odoo/reviews

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Odoo

4.2 (1291)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Page 10 - Reviews of Odoo

## Showing most helpful reviews

Showing 226-250 of 1291 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VM

VAISHALI M.  
ceo  
Accounting  
Used the software for: 6-12 months

### "poor support and service"

October 21, 2024

1.0

not a professional team bunch of unprofessionals

Pros

they are only interested to payment once it is done no response to emails and calls. \[sensitive content hidden\] the salesperson is pathetic. not recommended at all

Cons

very poor service and support, they want money ony

Switched from

[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

cost cdsf

Review Source

CB

Choukri B.  
Administrateur  
Accounting  
Used the software for: 6-12 months

### "l'aventure ne fait que commencer"

September 17, 2024

5.0

très enrichissante, avec encore beaucoup de belle surprises

Pros

Très bien entouré! au début la crainte était d'être livré à soit même comme dans beaucoup d'autres entreprises.. la dès que nous réclamons un incident, il y a quelqu'un de compétant qui est la pour nous aider à trouver une solution et très rapidement

Cons

Outil performant et je ne crois pas perdre mon temps.. car le temps investi pour apprendre sera très certainement payé de divers façon, soit par la création de nouveaux lead soit par une meilleur prise en main de ma société

Switched from

[WinBook](https://www.capterra.com/p/214723/WinBook/)

le client est au centre du service proposé par Odoo et est à la pointe ( IA, service onweb sans ralentissement ni bug majeur etc )

Review Source

mH

marc H.  
Technicien informatique  
Consumer Services  
Used the software for: 2+ years

### "base de données"

October 12, 2024

4.0

c'est l'un de nos outils principaux, mais sur une vieille version. dans l'absolu, cela fait le boulot demandé

Pros

base de données complète, permets de faire ce dont nous avons besoin

Cons

selon la version, certains messages d'erreur sont obscur

Review Source

LS

Lucio S.  
Diretor  
Information Services  
Used the software for: Less than 6 months

### "Avaliação Dealer"

October 11, 2024

5.0

Muito boa!! Gabriel excelente Consultor onde esta implementando o produto em nossa empresa sempre nos ajudando a ajustar processos agilizando e qualificando a cada dia nossa operação.

Pros

Facilidade de acesso e aprendizado, tambem da quantidade de produtos integrados

Cons

Ainda não me deparei com pontos negativos

Alternatives considered

[Imuv](https://www.capterra.com/p/214236/Imuv/)

Reason for choosing Odoo

A demonstração foi mais objetiva sendo mais direta em nossas dores

Switched from

[Imuv](https://www.capterra.com/p/214236/Imuv/)

Não atendeu minhas expectativas, e perdi muito tempo para tentar adequar o produto

Review Source

JC

Jason C.  
Managing Member  
Information Technology and Services  
Used the software for: 1-2 years

### "Great customization tool to manage inventory."

November 16, 2024

4.0

Great product to fill holes within your organization’s current workflows.

Pros

I loved the ability to modify configurations and how it can pair with other programs.

Cons

Sometimes it was hard to find the ability to link orders to our ERP.

Review Source

DB

Daniella B.  
Technical Assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Technical Assistant"

October 24, 2024

3.0

Overall, my experience with Odoo has been pretty good. It has a lot of tools that helped streamline our processes, especially with automating tasks like accounting and sales. Once you get past the initial learning curve, it really improves the way your business runs. There’s a lot of potential to customize it, but that can take some extra effort or cost. Still, it’s a strong all-in-one solution that’s worth considering.

Pros

What I really liked about Odoo is how flexible it is. It has a bunch of different apps that you can add depending on what your business needs. Whether it’s for CRM, accounting, inventory, or project management, Odoo has something for almost everything. Plus, since it’s open-source, you can customise it to fit exactly what you want. The interface is also pretty easy to use, which is great if you're new to ERP systems.

Cons

The downside for me was that some of the more advanced features are only available in the paid version. It can also be a bit overwhelming to set up initially if you're not super tech-savvy, especially without an IT team. Customer support could be a bit slow at times, especially if you’re on one of the lower-tier plans, which is frustrating when you need help quickly.

Review Source

BB

Bart B.  
owner  
Hospitality  
Used the software for: I used a free trial

### "happy new potential customer"

October 16, 2024

5.0

very happy, set up an event registration system in two days. I am lucky I'm an IT person, because you need to dig deep sometimes.

Pros

\[sensitive content hidden\] was very helpful and kind, even though information is existing but not obvious to find

Cons

There are some missing pieces (or wording) in the support ticketing system for newbies. For instance, when creating a ticket, the confirmation email does not tell you where to go to the support tickets, and does not mention odoo sees them as 'tasks' not in my database.odoo.com, but in my profile in odoo.com

Review Source

BW

Bernard W.  
CEO  
Sporting Goods  
Used the software for: 2+ years

### "All solutions in one platform"

August 30, 2024

5.0

Great software with out of the box functionality

Pros

Functionality at a great price, flexibility and price

Cons

Cannot think of any issues with the platform, you can customize easily.

Alternatives considered

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)

Reason for choosing Odoo

Lacked a lot of the functionality that we required

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Expense of NetSuite and lack of required features of Quickbooks

Review Source

JM

Jamille M.  
Geschäftsführer  
Food & Beverages  
Used the software for: Less than 6 months

### "Amazing, I´m very happy"

December 13, 2024

5.0

Quite happy. Got support that fixed my problems. You are totally in control.

Pros

Professional and accurate. No hidden costs, is all up to you.

Cons

Quite overwhelming, many options to coordinate

Alternatives considered

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[ready2order](https://www.capterra.com/p/161173/ready2order/)[orderbird POS](https://www.capterra.com/p/148358/orderbird-POS/)[gastronovi Office](https://www.capterra.com/p/181305/gastronovi-Office/)

Reason for choosing Odoo

we chose it cause open source and cheaper.

Switched from

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)

they were too expensive, with hidden costs

Review Source

TP

Thabata P.  
Director  
Retail  
Used the software for: 6-12 months

### "Efficient Platform with Room for Improvement in Communication Features"

October 16, 2024

4.0

My overall experience with the platform has been good. It’s user-friendly, and the tools provided have been helpful in streamlining our processes. While there are some areas for improvement, I’m generally satisfied with the service and support.

Pros

The way I can organize my pipeline. The sign app.

Cons

The email communication feature could be improved by allowing users to see who has been copied on the emails. Currently, not having visibility of the copied recipients makes it difficult to track who is involved in the conversation."

Review Source

KH

Kasi H.  
Property Manager  
Hospitality  
Used the software for: 6-12 months

### "Not for small company management "

September 28, 2024

3.0

We used it for a year but then we replaced it with Tally Prime and we are very satisfied. I believe it our hotel/ restaurant was bigger it would be a better fit.

Pros

It's centralised management, customization and real time data.

Cons

The customizability is one of the good and bad things about this software. The customizations are pretty complex and require expert development skills. Which means more money is spent adding to the already steep cost of the software.

Alternatives considered

[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)

Reason for choosing Odoo

It was recommended to us by a GM from a different hotel. But in the end we went with TallyPrime

Review Source

OG

Owen G.  
CEO and chief carpenter  
Construction  
Used the software for: 2+ years

### "Odoo has helped me grow like no other tool"

September 16, 2024

5.0

Great, fast, effective, streamlined, etc

Pros

Everytime I contact Odoo I get the most full response I could ever expect

Cons

It is easy to get lost in the settings and modifications as the software is so complex and powerful

Alternatives considered

[Canva](https://www.capterra.com/p/168956/Canva/)

Reason for choosing Odoo

Workflow, easily going from quote to invoice.

Review Source

AS

Akshay S.  
Accounts and finance Executive  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Dont Take Service from ODOO"

September 25, 2024

1.0

We had not get Proper Service from Odoo...we are continously touch with them...but how we want they didnt provide that kind of service...and they are continously charging us heavy amount as well...

Pros

Nothing their services is not as per our requirement...even we explained most of the time to them regarding in this way we want our system...but they failed to provide us....

Cons

Nothing we wasted our time and money in ODoo

Review Source

AM

Alex M.  
Director  
Financial Services  
Used the software for: 1-2 years

### "Odoo- one system, many business processes"

August 5, 2024

5.0

I was looking for a business solution primarily for accounting but when i found Odoo i saw the potential to start with accounting and then add modules over time. I started implementing in april 2023, with accounting. But 18 months later i have website, inventory, purchasing, payroll, employees, timesheets, employee expenses, document management, electronic signatures. Self implemented for my investment management small business. I recommend the system to anyone.

Pros

All in one solution, from website to logistics. User Interface - easy, clean and straight forward Value for money Support is available if needed

Cons

Is not really a con… but it requires investment in your own time if implementing on your own. The scope of the system is wide.

Alternatives considered

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Odoo

Functionality and cost and the ease of use

Review Source

TS

Thomas S.  
Head of Service Transformation  
Airlines/Aviation  
Used the software for: 2+ years

### "Odoo lifecycle and success packs."

August 12, 2024

5.0

Good way, professionality, very good cost/pricing, the model, and much more

Pros

The model and release/features approach, including the success pack. \[sensitive content hidden\] is doing a great job.

Cons

The upgrade model, missing bug fixes overiew in the different releases. Sometimes stability \[major releases could be (regression) tested in more depth.

Alternatives considered

[SAP Service Cloud](https://www.capterra.com/p/227370/SAP-Service-Cloud/)

Reason for choosing Odoo

Open-source, 'all in one' / app approach of Odoo -> Odoo gave a perfect approach to start with and adjust the processes/flows with growing of the company

Review Source

OO

Omar O.  
General Accountant  
Textiles  
Used the software for: I used a free trial

### "Versatile Solution"

March 4, 2025

3.0

I would describe my overall experience with Odoo as mixed

Pros

Odoo has something for every need being one of the top all-in-one solutions, it includes accounting, invoicing, CRM which can be accessed from a single platform

Cons

Some specifications might not always work efficiently in customizability

Review Source

CW

Corinna W.  
Organisation and Management  
Biotechnology  
Used the software for: 6-12 months

### "Thank You Odoo"

November 27, 2024

5.0

I´m rather new with Odoo and still in the process of learning it. I love the interaction with the people at Odoo. They really are great and very helpful. Odoo is something to grow with and get bigger as a company.

Pros

The complexity The help you get, when needed

Cons

You really have to dive into it to learn it. It´s not easy but worth the effort

Review Source

YA

Yousef A.  
Accounting Manager  
Entertainment  
Used the software for: 6-12 months

### "Good Experience"

October 25, 2024

5.0

it was good and I will recommend it to my friends and colleagues.

Pros

Reports and Easier to Tracking the Accounting cycle.

Cons

We have a lot of issues with the local developer, but it was better experience with \[sensitive content hidden\] he was very helpful and gentle.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Phase 2 E-Invoicing to be fit with the new requirments.

Review Source

FK

Fatih K.  
Manager  
Accounting  
Used the software for: 1-2 years

### "Thanks for the pwlerfect support"

November 7, 2024

5.0

Perfect All is perfect We love odoo Lets write

Pros

Odoo is great, support and functiojalty is best. My best wishes. All success to you and your team. You will make world better.

Cons

There are some people only usong timesheet and expense modules. Let them free on enterprise version or 1 usd 2 usd

Review Source

LR

LIANA R.  
FOUNDER AND CEO  
Accounting  
Used the software for: 6-12 months

### "My new collaborator"

September 23, 2024

5.0

using it together with other management software to migrate the data on the odoo, has become like a drug, I can't do without it

Pros

simplicity of use and the possibility of modifying it as needed

Cons

the user may have a tendency to use too many apps, even if they are not always necessary, which then becomes like a messy cell phone

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

too expensive and not suitable for our core business

Review Source

FR

Francisco R.  
Licenciatura  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "Excelente software"

October 15, 2024

5.0

De momento buena esta dentro de las expectativas , que nos platicaron que podemos hacer con el software

Pros

Todas las aplicaciones ligadas para tener trazabilidad, así como el CRM y que se puede hacer vinculacion directa en tienda en línea y web

Cons

Hasta el momento el como se determinan los precios a publico

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Reason for choosing Odoo

Por que se adapta a lo que estábamos buscando y las aplicaciones

Switched from

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

PORQUE NO FUE LO QUE NOS PROMETIERON Y DIJERON QUE HACIA

Review Source

JB

Juan B.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "good experience"

October 2, 2024

5.0

It's good, I'm highly satisfied because I can have almost every process of my business inside odoo.

Pros

It's very easy to use and covers most of my business process.

Cons

The configuration is a little messy, have a lot of options diseminated in many ways (developer mode, non developer mode, inside the application, outside at configurations..)

Alternatives considered

[Holded](https://www.capterra.com/p/153384/Holded/)

Reason for choosing Odoo

customization capability and api to integrate our customer area

Switched from

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

To unify all the services in one single application to have all data together

Review Source

CP

Chris P.  
President  
Information Technology and Services  
Used the software for: 6-12 months

### "Great software - even better support and community"

July 16, 2024

5.0

Great. We are replacing several different, un-connected systems with one system that integrates everything, and allows us to tailor each instance specifically to the needs of each of our businesses.

Pros

The flexibility of the system allows us to tailor it to the needs of each of our businesses. And the support is AMAZING!

Cons

It is a BIG system. Trying to get started with a full implementation at once can be a bit overwhelming. It can be a bit intimidating to get started with it on your own.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ERPNext](https://www.capterra.com/p/164441/ERPNext/)

Reason for choosing Odoo

Better support and customizations.

Switched from

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Raising costs of other software, specifically QuickBooks, as well as data security/privacy. Also, the integrated functionality.

Review Source

SM

Samba M.  
DG  
Accounting  
Used the software for: 2+ years

### "Mister."

October 18, 2024

5.0

top.

Pros

The responsiveness of Odoo's Helpdesk service

Cons

Certificates must be in French.

Review Source

Bedřich H.  
assistant director  
Consumer Services  
Used the software for: I used a free trial

### "Think Open Source, Think Big Business"

August 28, 2024

5.0

I recommended the use of Odoo to our company, especially for the excellent CRM module. We are now in the testing phase. Looking ahead, I am thinking about the Maintenance, Documents, Projects and Fleet module. All on-premise.

Pros

It's Open Source, very sophisticated. Third-party ready-made Odoo virtual installations are also excellent. A number of third-party add-ons.

Cons

The options for setting the user rights policy are not completely satisfactory or confusing and complex for an inexperienced user. However, this does not prevent immediate use as is.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/)

Reason for choosing Odoo

It represents complexity and variability, it is clear.

Review Source

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