# Page 8 | Odoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Odoo the right Field Service Management solution for you? Explore 1307 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135618/Odoo/reviews --- Odoo 4.2 (1307) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 8 - Reviews of Odoo ## Showing most helpful reviews Showing 176-200 of 1307 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LE Laura E. Owner Cosmetics Used the software for: I used a free trial ### "complete business software suite " April 7, 2025 5.0 Odoo is a great business management software suite Pros Odoo offers an application absolutely free, and for more tools, paying a subscription plan Cons Not allow specific customizations for specific contexts Review Source FS Farheen S. IT Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Odoo - your first step into the ERP world" September 23, 2024 3.0 The overall experience was good considering we were yet to figure out our detailed needs and modules. We quickly figured that we needed expertise on implementing the solution when we were struggling with growing pains. Pros Odoo is easy to customize and use particularly for small and growing businesses who are yet to finalize their needs but must get started on an ERP at the earliest. Cons It was hard to implement initially and the limited customer support made it a challenge to begin. The pricing structure is complicated and quickly multiplies making it not so attractive. Alternatives considered [Flectra](https://www.capterra.com/p/230847/Flectra/) Reason for choosing Odoo Easy of customization and expansion as the company or needs for modules grows. Review Source HS Humraaj S. Lead Consultant Management Consulting Used the software for: I used a free trial ### "First impressions" November 4, 2024 5.0 It has been enjoyable to use and explore the functionality of each app - very intuitive I have found - just need to watch the tutorials and practice in evening Pros Simplicity of the programme and great tutorials which make tasks easy to complete Cons Could do with having more support for small business start-ups Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Odoo less complicated, more features for price point, allows for scaling without added costs Review Source JV Jonathan V. Solutions Consultant Information Services Used the software for: 2+ years ### "Odoo Support Fantastic Review, including opportunity for improvement" September 6, 2024 5.0 Odoo support has been responsive and comprehensive in providing solutions. You can feel and experience that the support associate responding is indeed both professional and an expert on it's own domain and craft. Keep it up! Pros Simplicity and beauty. It's out of the box, yet something an enterprise can use to streamline it's backbone processes, while improving business bottom line. Something that consulting can do as part of the company or freelance. Cons It's capability to centralize a knowledgebase, not that the Odoo support is not that good and responsive (because they really are great and responsive), but it would help to have like a knowledge AI aside from documentation and e-learning platform. Review Source AG Armando G. Administration Civil Engineering Used the software for: 2+ years ### "Buen servicio" November 4, 2024 4.0 Bien, pero los cambios de una versión a otra modificaron pasos y formas en las que se registran. Pros Que resolvieron las dudas de como capturar. Cons El tiempo, aun que fue de un dia a otro. Podria ser en linea ? Review Source GM Ged M. Business Consultant Information Technology and Services Used the software for: 2+ years ### "Three years growing with Odoo" November 10, 2024 5.0 It's a great product and when we do need support it is available, quickly and we get comprehensive help that means the issue is resolved with a single contact. Pros Odoo does everything that we need to do. Over the last three years we have grown from 3 to 20 people. We've been able to extend our use of Odoo as we've grown, but weren't forced to be bureaucratic at any point. Cons Not much to complain about. Updates are easily applied. Review Source GD Gregorio D. CEO Cosmetics Used the software for: 1-2 years ### "Thanks for your great work" October 18, 2024 5.0 perfect. I can manage the whole company from everywhere Pros Flexibility and easy to manag. Fast trobleshooting Cons user’s costs, a license to my coworkers is unreachable Review Source FA Francisco A. Manager Computer Software Used the software for: 1-2 years ### "ODOO ERP is the present for ALL companies" December 3, 2024 5.0 My overall experience have been excellent. Pros Everything, particular is modular aspect that makes it so clear and straightfoward for developers to customize apps, which is a key for successs. Cons Nothing really, as a developer there's always a learning curve and in my experience ODOO's hasn't been the easisest platform but neither the harder to learn. Review Source LM Leandro M. gerente Packaging and Containers Used the software for: 1-2 years ### "Experiencia en odoo 17.2" September 25, 2024 5.0 La experiencia con odoo es muy buena, aún llevandolo a otras áreas de la empresa como produción. Pros La actualización permanente, la cantidad infinita de configuraciones, el diseño intuitivo, lo abarcativo que es para todas las áreas. Cons Tiene una desventaja muy significativa. En los "tableros" de contabilidad, la información no es clara muchas veces. Por ejemplo, en "Banco" cuando tenes cheques girados, descuenta del saldo bancario, lo cual deberia ir en otro item, como pagos futuros. Alternatives considered [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/) Reason for choosing Odoo por su amplia versatibilidad y opciones, como saas, odoo.sh, o version comunity Switched from [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) Porque odoo es mucho más abarcativo, participa en todas las areas de la empresa, Review Source ED Enki D. General Manager Machinery Used the software for: 1-2 years ### "The best ERP system for small and mid-sized business" October 23, 2024 5.0 Overall, it is a good experience. It would be even better if the few bugs we experience are ironed out and if user rights are easier to manage as a non-technical person. Pros It's ability to be modified, while still offering an excellent out of the box solution at a good price. Cons It is still quite hard to manage user access rights. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing Odoo Price mainly - Why do I need to type 40 characters? Review Source AR Alejandro R. Owner Textiles Used the software for: 1-2 years ### "THANK YOU Odoo" October 25, 2024 5.0 Such a great service, thank you so much for having this Pros Functions and versatile, and that you can do multy company Cons Updates movint accouting numbers con display Switched from [Alegra](https://www.capterra.com/p/196363/Alegra-ERP/) For more functions i was looking for for the comoany Review Source BB Bastien B. Responsable Internet Used the software for: 6-12 months ### "PRATIQUES MAFIEUSES - Manque d'humanité lors de la prise de contact" October 22, 2024 1.0 Une fois le paiement effectué, vous êtes livré à vous même et êtes bloqué dans leur engrenage de type mafieux. De plus, après avoir payé 1700euros pour un an, je découvre 2ans plus tard qu'ils ont changé leurs formules tarifaire pour mettre en place un système de nombre plutôt que de vendre cher à moins de monde comme ils faisaient avant mais malgré mes demandes, aucun intérêt de leur part à me répondre, que des commerciaux choisis pour le manque de réfléxion et de libre arbitre. Pas pour rien qu'il faut bien chercher pour pouvoir trouver des avis sur cette entreprise. les gens contents sont juste des gens qui ont du apprendre le logiciel et finissent par l'apprécier tellement cela leur à coûté, c'est plus simple que de remettre tout ce travail en question. Pros RIEN de bien, hormis les contact commerciaux, pour cela ils sont forts. Cons Tout, une fois le paiement effectué, vous êtes livré à vous même et êtes bloqué dans leur engrenage de type mafieux. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing Odoo Par la pub et je le regrette fortement, ce ne sont pas les mêmes que leurs messages ! Review Source AR Akhil R. IT Support Design Used the software for: Less than 6 months ### "Comprehensive and Customizable ERP Solution" December 4, 2024 4.0 Great teamwork with Odoo. \[sensitive content hidden\] was so supportive and helped us learn about Odoo. Professional-level approach. the only Concern about the implementation is time-consuming and the timeline has been breached a few times due to the development team. Pros integration and customization options are some of the advantages I like about Odoo. Cons The development team of Odoo is getting the project slow. our project timeline has been exceeded a lot because this issue Review Source OO Omar O. General Accountant Textiles Used the software for: I used a free trial ### "Versatile Solution" March 4, 2025 3.0 I would describe my overall experience with Odoo as mixed Pros Odoo has something for every need being one of the top all-in-one solutions, it includes accounting, invoicing, CRM which can be accessed from a single platform Cons Some specifications might not always work efficiently in customizability Review Source mW mohammed W. Adminstraion manager And odoo system admin Industrial Automation Used the software for: 1-2 years ### "Odoo - Customer support " October 17, 2024 5.0 Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals. Pros Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations. Cons It has a few minor bugs in the system, but overall, it’s still highly effective and reliable. Review Source AT Alberto T. Quality Assurance Health, Wellness and Fitness Used the software for: 2+ years ### "World class ERP for any business" October 23, 2024 5.0 Pros It's flexibility and adaptation to any business Cons It's important to count with a partner or a person with deep knoledge of the software. Review Source AP Alfredo P. Founder Recreational Facilities and Services Used the software for: 6-12 months ### "A good choice" November 19, 2024 5.0 Good one, we’re happy and want to replace more a more solutions with Odoo Pros Flexibility, studio, price/features and the fact that functionality is keeping widening Ona constant basis Cons Difficulty of some integrations (I.s WhatsApp ) could be reduced with more updated videos that could be listed while error displaying Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Integration, cost reduction productivity Review Source HM Henrique M. business and sales director Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "middle term review" October 22, 2024 3.0 so far I can tell that is ok. the implementation team is good. some desapointing with some of the tools and we anguer to see all the modules working toghether Pros the app integration is good to reproduce our working mode onsitlde the apps Cons whatsapp app is too basic and missing features such as loading a video in the social media managment tool. Alternatives considered [SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/) Reason for choosing Odoo odoo have local services and looks lime more suitible to our company fase. Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) not complete solution and it is important to me the croos information between the dept to better manage the company Review Source JZ Jon Z. Owner Printing Used the software for: 6-12 months ### "Love Odoo software. Odoo Service Pack for setup is HORRIBLE!" September 5, 2024 4.0 I strongly discourage anyone from using the Odoo Training Service Pack of hours. We had a horrible experience. The Business Service Analysts who work with you are a joke. I imagine there are some good ones. The program is set up poorly from square one. Regardless of your type of business, you receive the BSA who becomes available next. Even if they have no experience, or relatively little, with your industry. You only have ONE person. Not a team of people. To top it off, we had 3 BSA and all were within their first few months with Odoo. I wish I had a dollar for every time our first BSA said "I don't know." I will be escalating my fight with Odoo to receive a refund for some hours. For instance, we were charged for cancelling a weekly meeting that wasn't confirmed since I was literally in a foreign jungle with very spotty internet. Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no offsetting penalty against Odoo. We were charged many hours for slow work that I can now do myself in half the time! Use a third party company that specializes in your industry or is close to your location and can visit. The Odoo BSA Service Pack program is so poor that the company actually told me that "We don't guarantee the quality of our service." That should tell you all that you need to know about paying Odoo for implementation of your program. Pros There are so many apps/modules that can all be integrated. You can pick and choose which apps to start with and add more as you need or fee comfortable. Small or large businesses can successfully use Odoo. Cons Some things are a bit comlex for a small company with limited people to implement what we want. We are a CUSTOM PRODUCTS manufacturing company and there aren't as many resources to learn how to handle manufacturing custom products. Odoo would be great for building a house or an airplane. But I'm struggling to figure out how to have a good flow with 100 orders a day for custom rubber stamps, nameplates, signs and embroidery. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Odoo QuickBooks couldn't handle some basic invoicing and shipping functions much to my surprise. NetSuite was incredibly much more expensive for much less capability. Switched from [Postage $aver](https://www.capterra.com/p/181635/Postage-aver/) The software we switched from is a proprietary program from our small industry and is not listed above. While the software is great for manufacturing in our industry, everything else is not nearly as efficient or effective as what Odoo has. The accounting is especially poor. Reporting is even worse than poor! Review Source TS Tony S. Managing Partner Wholesale Used the software for: Less than 6 months ### "Delayed delivery " October 23, 2024 5.0 Honestly I expected better communication and better guidance. Pros \[sensitive content hidden\] was very helpful and did most the heavy work in terms of communication and clearing technical obstacles. Hats off Cons Time line and early miss communication regarding standard and upgrade has caused lots of problems and delayed the launch significantly. Early stage understanding of business needs analysis by Odoo was off the mark which led to missed opportunities and thus losses . I suggest that people with better understanding of business models take lead to guid new comers. I also found out that response was delayed due assigned staff being engaged with other projects or having internal meetings. Alternatives considered [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Reason for choosing Odoo Initial starting price was attractive but later found out that it will end up being the same as others . Ratings buy other users also played a part Switched from [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Working with Odoo direct seemed better than working with the Chanel of another company Review Source EB Eddie B. Dirigeant Computer Networking Used the software for: 1-2 years ### "Évolutif et en saas" February 6, 2025 5.0 Evolutif à souhait, developpement sûr mesure Pros Version Saas, evaluation gratuite, produit évolutif Cons prix en mode saas honereux. base de données avec des latences Review Source FR Frank R. Administrador Higher Education Used the software for: 2+ years ### ""Mi viaje de aprendizaje y crecimiento con Odoo: 4 años de perseverancia y evolución"" September 7, 2024 4.0 "Han pasado 4 años desde que comencé mi aventura con Odoo. Al principio, no sabía nada sobre Odoo Enterprise ni sobre ser partner... ¡una verdadera locura! El primer año se fue volando y, sin darme cuenta, me encontré sin poder renovar. Ahí fue cuando decidí adentrarme en Odoo Community, y desde entonces, he seguido perseverando en este increíble proceso de aprendizaje. Cada año, descubro más sobre el inmenso potencial de Odoo, que sigue mejorando con cada actualización. Hoy, siento que conozco mucho más, y lo mejor es que siempre hay algo nuevo por aprender. ¡El camino continúa, y el crecimiento no tiene límites!" Pros Un software modular y que puede hacer todo lo que uno imagina Cons El proceso de aprendizaje el lento y costoso para los que recién iniciamos Alternatives considered [AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/) Reason for choosing Odoo Por ser código abierto, hay información que se puede leer y aprender. Las actualizaciones son cada vez más prácticas. Switched from [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[Webex Suite](https://www.capterra.com/p/237272/Webex/) El desarrollar un software toma tiempo, las actualizaciones es volver a configurarlos y el entorno es costoso. Review Source ÁOyCM Álvaro Origen y Contenedores M. COO Architecture & Planning Used the software for: Less than 6 months ### "Odoo is your program; don’t waste time or money on others. Here, you have everything you need." November 14, 2024 5.0 Very pleased with the discovery of this program and with the team: from \[sensitive content hidden\] in sales, \[sensitive content hidden\], who helped me implement it with the additional package, to Vincent, who is a master of programming. Pros Odoo is what you need, an easy-to-use and implement software, as long as you have basic IT knowledge and, above all, a 360-degree view of your business. Within just 30 days, you can be working with it and getting great results. Cons I don’t know what I haven’t liked, as so far I haven’t found anything I don’t like. Review Source JM Jamille M. Geschäftsführer Food & Beverages Used the software for: Less than 6 months ### "Amazing, I´m very happy" December 13, 2024 5.0 Quite happy. Got support that fixed my problems. You are totally in control. Pros Professional and accurate. No hidden costs, is all up to you. Cons Quite overwhelming, many options to coordinate Alternatives considered [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[ready2order](https://www.capterra.com/p/161173/ready2order/)[orderbird POS](https://www.capterra.com/p/148358/orderbird-POS/)[gastronovi Office](https://www.capterra.com/p/181305/gastronovi-Office/) Reason for choosing Odoo we chose it cause open source and cheaper. Switched from [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) they were too expensive, with hidden costs Review Source WS Wilfried S. Manging Dir. Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Odoo is our 2nd ERP " October 22, 2024 5.0 Changing from the existing ERP to Odoo needs time to get used to. Most of the many other modules are consistently similar to work in, making it ever easier and faster to use. Pros Modularity and great customer service when getting stuck. Cons Appearance of views and forms is limited Switched from [PENTA Enterprise Construction Management](https://www.capterra.com/p/84829/PENTA-Enterprise-Construction-Management/) Running costs and customer service are not up to expectations Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.