# Page 9 | Odoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Odoo the right Field Service Management solution for you? Explore 1307 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135618/Odoo/reviews --- Odoo 4.2 (1307) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 9 - Reviews of Odoo ## Showing most helpful reviews Showing 201-225 of 1307 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VA Valère A. Tresorier Général Executive Office Used the software for: 1-2 years ### "Appréciation Générale Odoo" October 15, 2024 5.0 Odoo comparativement à certains logiciel que j'ai utilisé est très simple à comprendre dans sa manipulation. Elle est également très flexible, dans ce sens qu'à partir d'un Etat (Grand Livre par exemple) dans Odoo, on peut basculer vers un autre Etat (Journal par exemple). Ce qui permet un gain de temps. Pros Flexibilité dans l'exploitation des différents modules . Cons Rien à signaler pour le moment. On vous fera un retour au besoin. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Pour une question de flexibilité et de coût. Review Source AD Arlante D. Vice-President , Customer Support Division Computer Hardware Used the software for: Less than 6 months ### "Odoo for SME" October 22, 2024 4.0 I am hopeful that we can still tap the other Odoo modules so we can have a company-wide Odoo implementation. Especially, in using the software for the ERP platform. Pros The CRM and Sales modules are easy to navigate, and the report function, which allows one to pivot, is very useful. Cons There should be 100% integration with other email software like Outlook as even some SMEs are now using M365 as their productivity suite. The domain variation, when a user is using Odoo email, is confusing with clients. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) The previous tool is too expensive for our purpose. Review Source KP Katie P. Creative Content Designer Design Used the software for: Less than 6 months ### "An amazing product but functionality is poor." November 8, 2024 2.0 I found Odoo and decided to use it for their web development product. I created a fantastic and complex website and put it online, when I came back to it to make more changes, I found that my webpage was offline, I signed back in and spoke with their chat team and they reinstated the website, no problem. I went back to using it, this time the website was complete and didn't require me to look at it again. When I went back to it, it was gone again. This time I didn't get a response and wasn't able to get it back online. Pros I was able to create a unique and engaging website without things feeling blocky and formulaic. Cons My website was lost several times and wouldn't stay online if I didn't log in every week. In the end I gave up on the software. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Odoo I was able to make more unique webpages and didn't need to commit to a contract. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I was looking for something more customisable. Review Source BO Burhan O. General Manager Airlines/Aviation Used the software for: 6-12 months ### "ODOO PLO Review" October 1, 2024 5.0 Excellent experience with Odoo team, Willingness to find a solutio to every question and to help Pros Reactivity. FLexibility. willingness to help. Capacity to stay calm even in front of dummy questions Cons The counting of 15m of support costs even for short email exchanges that last 30 seconds Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Odoo cheaper. More options. More open. More user friendly Switched from [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) The possibility to integrate all digital processes Review Source GD George D. Business development manager, web designer Internet Used the software for: 2+ years ### "Odoo is my partner 😉" September 27, 2024 5.0 I’ve been using Odoo for a while now, and it has significantly improved my business processes. The platform is intuitive and offers a wide range of functionalities that have made my work more efficient. I’m genuinely interested in becoming a partner, as I see great potential in further integrating Odoo with my business. Pros Clear interface, full of assets and the most important thing is the centralisation Cons Sometimes complexity in specific fields and not so modern interface Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing Odoo I prefer Odoo over other platforms because of its flexibility, ease of use, and the wide range of integrated features it offers. Review Source JC Jason C. Managing Member Information Technology and Services Used the software for: 1-2 years ### "Great customization tool to manage inventory." November 16, 2024 4.0 Great product to fill holes within your organization’s current workflows. Pros I loved the ability to modify configurations and how it can pair with other programs. Cons Sometimes it was hard to find the ability to link orders to our ERP. Review Source MA Mahalis A. CFO Information Technology and Services Used the software for: 2+ years ### "Great Product" October 11, 2024 5.0 Pros The range of apps available to suit the needs of my company Cons the cost of .Sh platform deters some of our clients looking at customization Review Source AV Armando V. licenciado en Administracion de Empresas Logistics and Supply Chain Used the software for: 6-12 months ### "muy sastistactorio " October 8, 2024 4.0 hasta el momento estamos implementando en nuestra compañia y es muy satisfactorio el proceso Pros la integralidad de todos sus módulos, y lo facil de conseguir ayuda en linea en las distintas comunidades Cons no tengo para comentar ningún punto negativo por el momento Switched from [RedLine13](https://www.capterra.com/p/185207/RedLine13/) porque necesitamos un sistema mas integral multiempresa y multimedia Review Source DM Dayken M. CEO Consumer Electronics Used the software for: Less than 6 months ### "My experience" October 11, 2024 5.0 So far my suggestion is to enable the possibility of segmenting products by currency, so that customers can see the products they want to show them in their currency. Pros What I like most about Odoo is the ease of use, the interface is modern and more. Cons So far my suggestion is to enable the possibility of segmenting products by currency, so that customers can see the products they want to show them in their currency. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Odoo Because I see that it has many functionalities and a good interface Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Shopify](https://www.capterra.com/p/83891/Shopify/) I have always been looking for a platform that allows me to have quality at an acceptable price Review Source CW Corinna W. Organisation and Management Biotechnology Used the software for: 6-12 months ### "Thank You Odoo" November 27, 2024 5.0 I´m rather new with Odoo and still in the process of learning it. I love the interaction with the people at Odoo. They really are great and very helpful. Odoo is something to grow with and get bigger as a company. Pros The complexity The help you get, when needed Cons You really have to dive into it to learn it. It´s not easy but worth the effort Review Source MD MOHAMED D. Financial advisor Accounting Used the software for: Less than 6 months ### "ODOO'S QUALITIES" October 24, 2024 5.0 Pros J'ai été subjugué par votre réactivité. En général pour les autres applications, soit ils répondent pas, soit ils trainent. Mais vous non seulement vous répondez tôt, mais donnez des explications explicites sans équivoque, c'est de ça que les utilisateurs ont besoin, franchement chapeau à vous Cons Le fait que ODOO ne soit pas linkée aux banques locales pour les états de rapprochement bancaires via l'import direct des relevés ancaires, Aussi, caractère contraigant des importations d'écritures comptables Review Source Thomas R. MGR Technical Training Information Technology and Services Used the software for: 1-2 years ### "Flexibility and efficiency in work management." August 13, 2024 5.0 It has an excellent user interface and is easy to use. It also offers various modules depending on the work area and has a wide range of management needs. Pros Odoo has helped me maintain control over employee attendance and keep a record of their hours. Additionally, it facilitates the management of each employee by handling their personal information, documents, contracts, and contact details. I have also used it to perform automatic salary calculations based on their working hours. Cons Although Odoo is an excellent tool for management, whether for human resources or other areas, it has integration issues with other systems, which can make it complicated and sometimes require additional development. Review Source SB Sébastien B. Co-founder and manager E-Learning Used the software for: Less than 6 months ### "The best suite of tools for small and medium businesses." October 15, 2024 5.0 The learning curve is present (just like any software), but the tutorials are the BEST I've even seen. I literally WANT to keep going through the tutorials, and I am impressed by what I didn't know I could do with Odoo. Pros The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours. Cons The lack of email boxes and the lack of some connectivity with other services (which can still be purchased, but you need Odoo.sh to get them). Alternatives considered [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Odoo Odoo has everything, but what was the game changer was their website builder and e-learning platform. Switched from [Zoho One](https://www.capterra.com/p/166175/Zoho-One/) The price was better, the options were better, the website and e-learning were better and the tutorials were more engaging. Review Source FL Fernando L. Director estrategico y TI International Trade and Development Used the software for: 6-12 months ### "Me acomOdoo con Odoo." August 12, 2024 5.0 Un producto que nos esta enseñando a acomodardos a configuraciones nativas con Consultoría y soporte de clase mundial. Pros La flexibilidad del producto, su consultoria eficaz y un soporte oportuno y conveniente. Cons Tener que acomodarme a elementos que no los determinamos manejar así, manuales basados en versiones anteriores. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Le estamos apostando a la manera como se presenta la estructura de aplicaciones de Odoo. Review Source MB Mahmod B. Financial Manager Retail Used the software for: 1-2 years ### " Good experience with some attentions to warehouse reports " October 5, 2024 4.0 Its really good experience And I hope more attention to warehouse reports ( Exactly to warehouse balances after each transaction we didnt find it in reports ) Pros We found support in forums and social media like youtube in addition to odoo support team Cons Speed ​​of response from \[sensitive content hidden\] Switched from [Phrase](https://www.capterra.com/p/276186/Phrase/) Some troubles from the Local software we used Review Source MD MOHAMMED D. GM Accounting Used the software for: 2+ years ### "Excellent help and support" October 21, 2024 5.0 Pros Excellent help and support, appreciate you dear \[sensitive content hidden\], it is solved, and all things are great. Cons Nething everything is great with me, Review Source SG Sabrina G. Accountant Food & Beverages Used the software for: 6-12 months ### "Accounting dept" October 28, 2024 5.0 Pros What I like most about Odoo is the professionalism of \[sensitive content hidden\] who is constantly looking for effective solutions and to enable the development of Odoo software within our company Cons At the moment, all is OK. We will see when we will go on "production" Switched from [Efficy CRM](https://www.capterra.com/p/149894/Efficy-CRM/) Efficy was not the correct soft due to business groth Review Source EM Erica M. Owner Consumer Goods Used the software for: 6-12 months ### "Horrific experience for a small business" August 29, 2024 1.0 Horrific. I feel like they literally stole my money. Nobody could help me quickly without me paying insane amounts of money for them to just literally fix bugs in their system. I sent in an insane amount of help tickets given that I didn't really need the most advanced system in the world. If you are a small business and have only a small amount of tech experience, avoid Odoo like the plague. I cannot speak to how they might be with more advanced needs, but for me, it was genuinely the worst customer experience I have ever had. Pros They have a huge variety of apps to choose from and customize. You are able to adapt the software to your needs, however...do not expect to get adequate help or for their instructions to be up to date. Cons Almost everything. After purchasing and getting close to the opening of my business, I realized it was probably too complicated a software for me given that my needs as a one-man business are super low. However, I was fine with that - as long as things worked. And they did not. Their point of sale app repeated stopped working completely while my shop was open, and nobody could help me over the phone (even though it was urgent). I would send error codes to their tech team, and every single time, the tech team said they couldn't do anything with the error code. Their sales team was incredibly uninformed when I initially signed up, and told me that I would be able to use my own IoT box without subscribing to the odoo IoT subscription. It became very apparent that this was not the case, fine, I paid for the IoT subscription - then as soon as I did, we realized that the reason we needed could be circumvented very easily. Not to mention, we couldn't connect it to our receipt printer to begin with, and their online instructions were about 10 years out of date. We have since switched to shopify and everything has worked SO smoothly. All I needed was a simple point of sale and inventory system, and Odoo oversold and dramatically underdelivered. My sales rep was on vacation and unable to help me when I opened my business. The large majority of my stress was caused by their system literally not working. My experience with them was a disaster and despite them completely misleading me about the IoT box integration, they refuse to reimburse me. This is apparently their policy, which to me, seems incredibly unethical. Don't sell me something I don't need when the salesperson is on vacation or refuses to talk to me. I cannot scream loud enough for you to avoid this if you are a small business. Review Source PD Patrick D. Founder, sales, designer Retail Used the software for: 1-2 years ### "Intuitif, bien pour les novices, mais…" August 26, 2024 5.0 Démarrage un peu difficile, mais heureusement que l’assistance et la formation a été là pour m’épauler. Pros Le programme est assez simple d’utilisation pour un novice, toutefois l’aide d’experts d’Odoo est tout de même utile si on ne s’y connaît pas trop. Heureusement, il y a la journée de formation gratuite que je conseille tout de même de suivre 2x, la seconde étant pour les questions 😉. L’aide de l’assistance est également la bienvenue en cas de petits ou gros problèmes. Ils sont la porte vers la solution. Merci Cons À la base, j’ai choisi Odoo à la place de Shopify car le commercial m’avait vendu la possibilité de payer grâce aux ecocheques, chèques consommation et chèques sports et culture en ligne pour mon e-commerce. Après avoir payé pour mon 1 an d’utilisation et avoir commencé la création de mon site, j’ai appris qu’en réalité ces modes de paiements ne seraient pas possible car pas compatible avec les moyens de paiements proposés par Odoo. Qu’elle ne fut pas ma déception. C’est possible mais uniquement avec un développement personnel (ce qui signifie prendre un partenaire expert et allonger +/- 5000€. Donc infos erronées de la part du commercial. Pas correct et pas professionnel !! Le site étant presque terminé et va me coûter bien moins cher que Shopify, je vais tout de même le garder car les possibilités sont plus nombreuses et plus simple une fois le concept maîtrisé. Review Source CR Christophe R. Dessinateur d'architecture Architecture & Planning Used the software for: 1-2 years ### "Richesse de l'ERP mais paramétrage très peu et mal documenté." September 27, 2024 4.0 Très bon ERP mais beaucoup de travail pour le paramétrer, ce qui rend le client complètement dépendant des consultants ! C'est peut être le but recherché par Odoo mais pas des clients. Quand j'achète une voiture, j'ai pas envi d'appeler le constructeur toutes les cinq minutes ! Pros Richesse des fonctionnalités et paramétrage possible pour un prix modique. Cons La documentation est vraiment pas conviviale et accessible, je ne trouve jamais ce que je cherche, je suis obligé de passer par Google ! Ce qui m'oblige à poser des questions sans arrêt. Point positif : il y a toujours quelqu'un pour répondre. Conseil : utiliser l'IA dans votre doc, ce sera sans doute plus pertinent. Alternatives considered [EBP Gestion Commerciale Pro](https://www.capterra.com/p/250496/EBP-Invoicing/) Reason for choosing Odoo Possibilité de paramétrage et de personnalisation Review Source IV Ivaylo V. Owner Consumer Goods Used the software for: 1-2 years ### "Odoo review 2024" October 24, 2024 4.0 Pros build for different businesses, however most of the options that will make it a great opktion to implement are paid Cons takes a very long time till one finds the solution to its problemáticas. You have to watch videos, write to the customer service, then speak with a certified member / who will open a service ticket. Review Source JS Jorge S. Head of Data Centers Computer Hardware Used the software for: 1-2 years ### "Highly Recommended " October 14, 2024 5.0 Really good, it is useful and it has leaded to a better organization from our end. Pros The advisor we have, \[sensitive content hidden\], she is just the best consultant I ever meet. Cons PDF Template editing and Lack of more connection with ERP-MRP-Accounting an Review Source VM VAISHALI M. ceo Accounting Used the software for: 6-12 months ### "poor support and service" October 21, 2024 1.0 not a professional team bunch of unprofessionals Pros they are only interested to payment once it is done no response to emails and calls. \[sensitive content hidden\] the salesperson is pathetic. not recommended at all Cons very poor service and support, they want money ony Switched from [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) cost cdsf Review Source MV Mufaddal V. Account Manager Education Management Used the software for: Less than 6 months ### "Odoo is a Fraud - Avoid at All Costs!" September 28, 2024 1.0 We had really had experience with Oddo as we are expecting high hopes. Pros I had high hopes for Oddo based on their representative's suggestions, but my experience has been quite disappointing. Our company opted for their software and paid the full subscription amount to develop a customized invoice format and address other requirements. However, the process has been frustratingly slow. Initially, we had several meetings, but much of the time was spent on explanations rather than actual development. After an extended period, we found ourselves stuck in the initial stages with minimal progress on our needs. It feels like we’ve wasted valuable time and resources. Given the lack of outcomes and ongoing complications, we are now considering other software solutions that can better meet our basic needs. Overall, I cannot recommend Oddo based on this experience, as their services have not delivered the expected results. Cons We are really disappointed with oddo software. Review Source GP Gavin P. Overseerer Non-Profit Organization Management Used the software for: 1-2 years ### "Review of odoo" October 7, 2024 5.0 The help desk works well, just have to be patient, which is just a downside of not hosting with a partner Pros How everything is integrated. All the different aspects of running either a small organisation or multicompany can be done through Odoo Cons Whilst the pricing structure is simple, there doesn't seem to be a not for profit/charity option. This would be an interesting option to have. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.