# Odoo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Odoo Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/135618/Odoo --- # Odoo Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Odoo ## What is Odoo ? With over 5 million users, Odoo is the #1 open-source CRM software! Sales teams can easily keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create incredible marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into this fully integrated app. ## What is Odoo used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Recognitions Shortlist Overall rating Based on 1,314 user reviews Reviews sentiment Positive 83% Neutral 8% Negative 9% Pros & cons Highly adaptable business solution Customizable open-source foundation Frequent bugs and reliability concerns Payment and billing frustrations Starting price $31.1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Accounts Payable / 2026 - Billing and Invoicing / 2026 - Business Management / 2026 - CRM / 2026 - Enterprise Resource Planning / 2026 - Field Service Management / 2026 - Inventory Management / 2026 - Maintenance Management / 2026 - Manufacturing / 2026 - Manufacturing Execution / 2026 - Manufacturing Inventory Management / 2026 - Metal Fabrication / 2026 - MRP / 2026 - Order Management / 2026 - Preventive Maintenance / 2026 - Project Management / 2026 - Purchasing / 2026 - Quality Management / 2026 - Warehouse Management / 2026 - Work Order / 2026 - Contact Management / 2025 - Customer Service / 2025 - eCommerce / 2025 - General Ledger / 2025 - Lead Management / 2025 - Point of Sale / 2025 - Procurement / 2025 - Product Lifecycle Management / 2025 - Sales Force Automation / 2025 - Sales Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Odoo alternatives [4.2 (2,051)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (711)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.4 (332)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.0 (607)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135618/Odoo/alternatives/) ## FAQs about Odoo Overview ### What problems does Odoo solve? Odoo solves fragmented business operations, duplicate data entry, stock control issues, and slow purchase-to-delivery workflows by unifying sales, inventory, accounting, CRM, manufacturing, and projects in one system. Operations, finance, warehouse, manufacturing, and SMB leadership teams benefit most from real-time visibility, automated approvals, and customizable workflows. Answer based on 421 reviews Overview ### Which roles and teams benefit most from Odoo ? Odoo is most used by business owners, CEOs, founders, and other executives who need unified visibility across finance, sales, operations, and growth. Managers, project leaders, accountants, and IT teams benefit from it for process automation, resource planning, reporting, implementation oversight, and maintaining integrated business workflows across departments. Answer based on 1270 reviews Overview ### What company size and industries is Odoo built for? Odoo is designed for everyone, but it is used mostly by small businesses, which account for 87% of reviewers, with Information Technology and Services leading at 12%. It also serves midsize businesses at 7% and enterprises at 6%, with notable use in Computer Software at 8% and Retail at 5%. Answer based on 1307 reviews Features and Usability ### What are the key features of Odoo ? Odoo includes core business modules for accounting, CRM, sales and purchase management, plus project management with task tracking and Kanban boards. Differentiator features include deep customization, API-based integrations, inventory and warehouse management, and a user-friendly interface that connects workflows across departments in one system. Answer based on 390 reviews Pricing ### How much does it cost and what fees or limitations are included? Odoo starts at $31.10/user/month billed annually for the Standard plan, or 38.90 monthly; Custom starts at 61.00 annually. A free version and free trial are available. Reviewers say pricing can work well for small teams, but user-based costs rise with more users, features, customization, or implementation support. Answer based on 390 reviews Integrations ### Which third-party tools and platforms does Odoo integrate with? Odoo integrates with WhatsApp, Microsoft Outlook, PayPal, Gmail, Instagram, Google Docs, and Google Calendar. Catalog listings also show connections to Adobe Commerce, Stripe, Adyen, Zapier, and FedEx Ship Manager. These integrations cover communication, payments, documents, social media, shipping, and ecommerce workflows. Answer based on 275 reviews Getting Started and Support ### How easy is it to onboard and train a team on Odoo ? Odoo offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say everyday users often get productive quickly after some guided practice, especially with standard modules. Admins, developers, and teams handling custom setups usually face a steeper learning curve and need more time. Answer based on 186 reviews Getting Started and Support ### What customer support options does Odoo offer, and how do users rate the experience? Odoo offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and clear, with some issues solved quickly or through detailed guidance. Still, others report uneven quality, slow follow-up, billing frustrations, and less effective help during implementation or lower-tier service. Answer based on 226 reviews Security ### How does Odoo handle data security and access control? Odoo uses transaction visibility, document storage safeguards, access control, and granular permission management, with options to run on private, local, or self-hosted servers for added control. Reviewers also note limitations: security roles can be hard to configure, permissions may overlap or expose too much visibility, and web login security needs improvement. Answer based on 26 reviews ## Who uses Odoo ? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 480 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 480 reviews Administrative 33% Administrative 33% Entrepreneurs/ Owners 16% IT & Software Development 8% Consulting 8% Others 34% Top industries Based on 480 reviews Information Technology and Services 43% Computer Software 21% Retail 14% Telecommunications 11% Other 11% ## Pros and Cons Highly adaptable business solution 90% positive reviews out of 67 Most reviewers indicate flexibility allows easy tailoring, integration, and configuration to fit various business processes. Hans N. Employee, 2 - 10 employees. "The platform is robust and versatile, catering to a wide range of business needs." Frequent bugs and reliability concerns 73% negative reviews out of 171 Most users report bugs, glitches, and slow fixes disrupt workflows, requiring technical expertise and causing frustration. Erica M. Owner, 1 employee. "I would send error codes to their tech team, and every single time, the tech team said they couldn't do anything with the error code." Customizable open-source foundation 93% positive reviews out of 55 Most users report open source enables cost savings, community support, and extensive customization for unique requirements. Mohammad A. Technical Support, 51 - 200 employees. "Odoo is open source and has a wide community of expertise and references and is stable in implementation smoothly by adding modules individually." Payment and billing frustrations 74% negative reviews out of 85 Most users comment payment involves unexpected charges, limited support, billing confusion, and costly implementation or add-ons. gordon N. CEO, 11 - 50 employees. "Then they refused to refund what I already paid and I had to go to my credit card company to get my money back." Comprehensive modular ERP platform 95% positive reviews out of 40 Most reviewers describe ERP as user-friendly, cost-effective, and adaptable for automating diverse business operations. Nishant T. Sr analyst, 10,001+ employees. "Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability." Challenging updates and upgrades 74% negative reviews out of 54 Most reviewers describe updates as complex, time-consuming, and often incompatible with customizations, causing operational disruptions. SARA A. Engineer, 2 - 10 employees. "Problems with updates (i couldn't access the interface after an update, i had to roll back)." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.1 (220) 73.18% of 220 reviewers that rated this feature as important or highly important This aspect helps you automate invoice creation, manage payments, and handle multiple currencies. Reviewers appreciate the ease of generating professional invoices, integration with sales, and automation, but some mention setup complexity and limited region-specific adaptations. Inventory Management 4.1 (200) 70.00% of 200 reviewers that rated this feature as important or highly important Odoo’s inventory management lets you track stock, forecast needs, and handle complex workflows. Reviewers indicate it’s customizable and supports barcoding, but some say it struggles with large inventories and can be complex for small-scale needs. Task Management 4.2 (156) 61.54% of 156 reviewers that rated this feature as important or highly important Odoo gives you a flexible way to create, assign, and track tasks within projects, helping you organize work and boost productivity. Some reviewers find it easy to use and appreciate integrations, while others say customization is needed and it could be more user-friendly. Contact Management 4.1 (136) 61.03% of 136 reviewers that rated this feature as important or highly important With this capability, you can centralize, label, and segment contacts, making relationship management and targeted communication easier. Reviewers appreciate the ease of importing contacts, customization options, and integration across modules, though some mention syncing and view customization could improve. Sales Pipeline Management 4.0 (100) 65.00% of 100 reviewers that rated this feature as important or highly important Odoo offers a clear pipeline view to track leads, manage deals, and visualize sales progress. Users think it’s simple to use, integrates well with other modules, and helps automate processes, though some wish for better out-of-the-box reporting. Purchase Order Management 4.2 (111) 67.57% of 111 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Odoo 376 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Categorizes outstanding invoices based on the amount of time they have remained unpaid System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Process of managing, tracking, and communicating with individuals who are registered to attend an event Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Generate rule-based quotes for clients automatically Tickets are automatically assigned to specific agents based on predefined rules Automatically create schedules based on business needs or employee availability and qualifications Setup and send recurring or automated bills Create and automatically send premade copy in response to customer messages Manage customer orders that cannot be filled immediately due to out-of-stock items Compare and match accounting/financial records with corresponding bank statements A way to visually represent data via blocks the length of which correlates with the values they represent The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Software's ability to perform similar action on multiple similar files simultaneously Record employee's benefit plans and selections throughout career progression Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison This aspect helps you automate invoice creation, manage payments, and handle multiple currencies. Reviewers appreciate the ease of generating professional invoices, integration with sales, and automation, but some mention setup complexity and limited region-specific adaptations. Gateway through which end users can view past bills and pay current invoices Material list of manufacturing parts and associated costs Create bills of materials Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections An agreement between a business and an external supplier for the delivery of a set of products or services Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Allow customers to cancel their subscription remotely. Determine and plan production capacity based on changing demands Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Track and monitor efficient handling of all changes/transitions Issue payments to third parties via checks Track the status of assets and whether they're checked in or out Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Integration with content management software Provides a channel for team members to share AI models, media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Leave comments and notes on documents for others to view Preview how the app will display on multiple device types and operating systems Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track the current status and completion of activities, tasks, goals or deliverables via progress indicators Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. With this capability, you can centralize, label, and segment contacts, making relationship management and targeted communication easier. Reviewers appreciate the ease of importing contacts, customization options, and integration across modules, though some mention syncing and view customization could improve. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Business model where clients pay their lawyer a fee only if the case is won/settled successfully Create, edit, and revise contracts/written agreements Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Forecast of the expenses necessary for project completion Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Development of custom software, web apps, mobile apps, etc. A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships A website or login for customers to access information Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Invoices that can be tailored according to company's branding, payment terms and personalized information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Conceptual model of how data items relate to each other Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Detect and remove errors Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Forecast customer demand using historical insights and simulations Manage the processes involved when making the application ready for use Collaborate on creating a product by sharing and adjusting designs through a shared portal Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Receive an automatic notification when the exact same payment is about to be initiated for the second time Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Manage the enrollment and onboarding of all new members and accepted applications Helps users manage the maintenance of assets; offers reporting to identify areas for improvement Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Plan an event's time and location Monitor and record expenses such as purchases or charges incurred Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Management of commercial motor vehicles for work-related purposes Follows the movement of a food product and its ingredients through all steps in the supply chain Intended to be used by insurers Operate/access software on iPad Devices Software for metal fabrication Serves restaurants For Retail Stores Designed for small businesses Primarily serving startup companies Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Monitor fuel consumption and optimize fuel usage Search for specific words or phrases within a document or database Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Games or game-like elements to track progress and reward accomplishments Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Centralized accounting record which tracks all financial transactions Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus System to support the positioning, navigation, and timing (PNT) measurements of an object or individual A visual way of interacting with an application or operating system using items such as windows, icons, and menus Information, data and reports that are being tracked over time Business model that charges based on the amount of time spent on an hourly basis Automates core HR functions such as talent management, employee evaluation and learning management Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Management of inbound and outbound shipments in the context of international trade A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) An application for source code editing, compiling, and debugging Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Cross-checking financial records with physical inventory counts and records Monitor product stock levels Odoo’s inventory management lets you track stock, forecast needs, and handle complex workflows. Reviewers indicate it’s customizable and supports barcoding, but some say it struggles with large inventories and can be complex for small-scale needs. Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Identify and respond to unexpected problems or failures (ie. "negative events") Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Manage and track all job information and associated tasks Visualization tool to organize and optimize tasks and track their status at every stage of workflow Group and package individual but related items as one package set Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Facilitate training materials that help employees grow and progress in their positions Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Ability to chat online in real time Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Supports the effective planning of manufacturing production based on materials, labor, and machinery. Automate workflows and trigger campaigns based on customer actions Material requirements planning software manages the scheduling and inventory control for manufacturers. Manufacturing execution systems focus on quality control in the production process. Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Access the system via a mobile application Development of applications for mobile devices Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations Manage multiple teams and operations from a central location Process payments via multiple modes directly through the application Ability to handle several projects simultaneously Create and update newsletter content to increase engagement Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Create, send, and view electronic invoices Accept and process online payment transactions Includes functionalities for creating custom eCommerce websites Track all opportunities for potential sales and convert them into recurring revenue Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently Level of completion within a task Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Accept and process customer payments for products or services using hardware and software Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Predict future data based on historical data sets Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Preview materials before finalizing projects Calculate rule-based prices for a product/service Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Arrange tasks based on the level of priority or urgency Organize and manage all processes/procedures involved in purchasing goods and/or services Present a catalog of inventory that customers can view Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Ability to link barcodes or serial numbers with specific items for identification Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment Manage the end-to-end production process for manufacturing operations Plan and schedule the use of production resources Track the production of materials and items over certain periods or seasons Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed The process of estimating and tracking the expenses incurred for a specific project Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Identifying critical tasks that make up a project and assigning start and end dates for each Measure time to completion or hours worked for projects Create, manage, or update project workflows. Estimate or forecast of a future scenario based on the study of present trends Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Aligns purchase orders with incoming invoices and receiving reports Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Ensure that quality requirements and standards are met across production processes Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Generate quotes or estimates for customers Preview and make real-time changes in the web content Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Manage all receiving processes within a warehouse Tools to find, assess, and hire suitable candidates for a job within an organization Generate recurring invoices Managing orders that a customer purchases repeatedly and regularly Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Enables creation, management, and tracking of product requirements & features during product production/development Review, approve and cancel requests for goods/services to be purchased Process of planning, scheduling and executing the optimal and effective use of human capital across projects Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Track and facilitate returns of products sold Monitor sales and make necessary adjustment in order to increase demand and revenue An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Plan daily routes to optimize employee scheduling and provide directions Identify and assess hazards to ensure the well-being of employees, assets, and the environment Oversee various functions of the organization while balancing and optimizing supply and demand Define, track, and/or automate sales activities and sales processes Automate processes to manage leads, contacts, opportunities and sales activities Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. An order generated by a seller to a customer, containing details about products or services Odoo offers a clear pipeline view to track leads, manage deals, and visualize sales progress. Users think it’s simple to use, integrates well with other modules, and helps automate processes, though some wish for better out-of-the-box reporting. Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information An agreement between a buyer and a seller for the sale and delivery of goods or services Optimize and manage the search engine optimization efforts for a website or digital content Track and assign specific serial numbers to products Track work performed and resources used for past customers, sites, or assets Manage and track orders being shipped to customers Checkout of online store Track and manage sick leave time Internal and external product tracking codes Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Development of software programs Tracks every modification made to source code Negotiate best prices and choose the right vendor for various purchases Manage special order requested by a customer An agreement that's only valid if signed by all involved parties, sealed, and delivered Track the amount of money spent on a certain product or with a certain supplier Track the status over time for a request, process, asset, or transaction Process of managing customer subscription lifecycle for a recurring service or a product Manage the subscription plans of all active members Manage all supplier data and operations Manage the planning and execution of supply chain activities Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Create and manage surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Odoo gives you a flexible way to create, assign, and track tasks within projects, helping you organize work and boost productivity. Some reviewers find it easy to use and appreciate integrations, while others say customization is needed and it could be more user-friendly. Track the status and progress of tasks Track and manage the scheduling of tasks Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Implementation of various strategies to manage tax obligations via planning and maintaining compliance Allow multiple team members to edit and work on the same document Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Organize customer data and accounts by user or geography Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track and document the history, application, or location of an item or activity Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Track employee/learner's progression through training programs Manage, record and track all business exchanges in form of money and its related interactions in the system Transfer queries and organize messages between agents Organize and track the physical movement of goods from one location to another Track and interpret metrics on the usage of company resources Request, track, and manage time off requests and vacation time Real-time vehicle tracking for monitoring location, route, speed, etc. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Track visitors and purpose of visits Graphical representation of data or processes Manage and track operations and inventory within warehouses Development of applications that are delivered over the internet through a browser SaaS, web-based, online deployment Track and analyze information regarding website visitors Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.2 (1,294) 4.2 Based on 1,294 reviews ## Pricing Value for money 4.1 (1178) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/135618/Odoo/pricing/) Standard $31.10 Per User,Per Month It includes: - All apps - Odoo Online Custom $61.00 Per User,Per Month It includes: - All apps - Odoo Studio - Multi-Company - External API Value for money 4.1 (1,178) 4.1 Based on 1,178 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (1167) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (1,167) 3.9 Based on 1,167 reviews ## User reviews Overall rating 4.2 Based on 1,314 reviews Filter by rating 5(695) 4(395) 3(103) 2(37) 1(84) Mentioned topic Sorted by most recent Micah S. Owner Computer Software ### "Odoo Enthusiast" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2026 Pros It is an amazing product to interface with. We are building integrations with dozens of other platforms. Cons I can be a daunting ecosystem for new developers. The level of complexity for seamingly simple operations can be overwhelming. Switched from [EBMS](https://www.capterra.com/p/174005/EBMS/) Needed more flexibility. Odoo gave us what we needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HH Heather H. Marketing and Communications Executive Investment Management ### "my with business Odoo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 30, 2026 Complete elimination of information silos. All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management. Pros Odoo's core strength lies in its fully integrated "Swiss Army knife" approach. Being able to start with a single module and activate others as the business grows is a true luxury. Information flows are automated to the extreme: a customer order instantly triggers an inventory update and prepares the corresponding invoice without any duplicate data entry. Cons Major version updates regularly bring frustrating technical bugs to customized modules. Furthermore, subscription costs accelerate quickly as you stack applications and users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Markus S. CEO Telecommunications ### "Great Software, Disappointing Customer Service" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 26, 2026 The software appears capable, but my experience with the sales and subscription process was disappointing. A simple request for flexibility after an unexpected business change was rejected without any goodwill. Overall, it felt more focused on closing the sale than supporting the customer afterward. Pros The apps are well integrated, the interface is modern and intuitive, and it appears to be a powerful solution for managing business processes. Based on my experience so far, the software itself looks very promising and offers excellent value in terms of functionality. Cons Very inflexible subscription management and poor customer service. There was no willingness to accommodate a reasonable request, and the communication quickly became focused on legal obligations instead of finding a customer-friendly solution. The overall experience felt very sales-driven, with the priority being to secure subscriptions rather than build a long-term customer relationship. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) Reasons for choosing Odoo It offers many integrated apps in one platform, has a modern interface, and seemed like a good fit for our business without requiring a lot of custom development. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Crispin W. Director of E-Commerce and Digital Strategy Consumer Goods ### "It's a pretty decent all-in-one business suite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 21, 2026 Pros The integrated nature of Odoo is its biggest strength. Having CRM, accounting, and project management all in one place saves a lot of hassle. It handles our sales pipeline and invoicing pretty smoothly. The flexibility to add modules as needed is also great. Cons The user interface can feel a bit confusing sometimes, especially when navigating between different apps. Also, finding specific advanced settings isn't always intuitive, which took a bit to figure out. Documentation could be more comprehensive for certain modules. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Maya V. Responsable Territoriale Gironde - Lot et Garonne Civic & Social Organization ### "My experience with Odoo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2026 Odoo has solved our diverse business needs including supply chain management, social media management and all procurement related processes. We have had a very easy time with the product considering that is an all in one business management tool. Pros This is our 5th year since we started using Odoo. The software has automated all our manual processes from approval processes control, cash management and work status tracking. It is also very reliable when it comes to file sharing, bailing and invoicing and general inventory management. I likes it's customer support services and effectiveness in SEO management. Cons Honestly I have nothing against Odoo. It is user-friendly, customizable and support multi currency. Its templates are very customisable and has auto reminder features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Patrick K. Vice President at JPK and Associates, Inc. Construction ### "Odoo: The absolute centralization to steer my entire business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 A true 360-degree view of my business operations in real-time. By centralizing all of my corporate data, I can make strategic decisions much faster and I no longer feel like I am losing valuable information between different software applications. Pros What I find absolutely brilliant about Odoo is its all-in-one modular approach. Instead of having one software for my invoices, another for my inventory, and a third for my CRM, I have everything gathered in one place. I started small with just the invoicing module, and then activated other building blocks as my business grew. The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click. The modern interface makes navigation pleasant for my entire team. Cons Odoo's flexibility comes at a price: the initial setup is a monumental task. I had to invest a massive amount of time configuring the tool so that it aligned precisely with my specific business processes, and I have sometimes encountered frustrating bugs after major system updates. Furthermore, while the baseline offer is attractive, as soon as you add custom modules or require dedicated hosting (Odoo.sh) to integrate tailored code, the cost of licenses and technical support climbs significantly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kenneth C. Vice President Information Technology and Services ### "It really does handle the warehouse data pretty well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2026 In the past tracking returns from other countries meant searching through many different disconnected systems to find what I needed. The finance department no longer complained to me about discrepancies between Purchase Orders due to the fact that the software automatically keeps track of everything centrally. Honestly I'm just glad that I can click approve things from my couch instead of having to drive into the warehouse on Saturdays. The customer support is also good. Pros The Odoo dashboard puts all of the financial module and the warehouse module information on one screen which is alright I suppose. When we moved to the cloud I had anticipated that the cloud-based database would crash a lot however it seems that it will run for most days without crashing. Going back and forth from a customer's profile to the real-time inventory (live) stock levels isn't a long time either. They do have a somewhat ok-looking screen. So good value for money. Cons Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your company completes those processes. The on-boarding experience was horrible. On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics literally ran a continuous spinning circle on its loading wheel for 10 minutes straight, and made us appear like complete idiots to the people who were calling in. Doing each of their required updates over and over again is exhausting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IW Isla W. Senior IT Analyst Philanthropy ### "Does most things well" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 7, 2026 Pros The integration across modules is fantastic. We've really benefited from having our CRM, accounting, and project management all in one place. It cuts down on so much data entry and makes reporting much simpler than juggling separate systems. Definitely a big win for our workflow. Cons Honestly, the user interface can be a bit overwhelming at times, especially with all the options available. Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be. It's not a huge deal once you're used to it, but that initial learning curve felt steep. Switched from [Tableau](https://www.capterra.com/p/208764/Tableau/) We were using a patchwork of different tools for our CRM, accounting, and project management. It was getting messy and inefficient, especially for tracking sales through to project delivery. Odoo's integrated approach seemed like the best way to tie everything together without constant data re-entry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AY Aaron Y. Project Manager Program Development ### "Odoo review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 25, 2026 Overall, my experience has been a positive one, however, I find that adding customization is often difficult. Pros In my opinion, I find that Odoo has very clean user interface and it is relatively easy to navigate. Cons I find that sometimes, the bank syncing does not work that well, and adding plugins is not very easy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User ML Engineer Information Technology and Services ### "Good ERP with small learning curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 18, 2026 Overall, it was a good experience. There is a learning curve initially, but once I got comfortable with it, things became easier and more efficient. Pros I liked that everything is available in one place. Managing sales, CRM, inventory, and other tasks felt more organized compared to switching between multiple tools. Cons It took some time to understand in the beginning. Some features were not very intuitive at first, and a few things required searching through documentation or extra setup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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