---
title: "Odoo  Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Odoo  Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/135618/Odoo/"
page_type: "product"
language: "en"
---

# 

 Odoo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Odoo

## What is Odoo ?

With over 5 million users, Odoo is the #1 open-source CRM software! Sales teams can easily keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create incredible marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into this fully integrated app.

## What is Odoo used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Recognitions

Shortlist

Overall rating

Based on 1,322 user reviews

Reviews sentiment

Positive

83%

Neutral

8%

Negative

9%

Pros & cons

Highly adaptable business solution

Customizable open-source foundation

Frequent bugs and reliability concerns

Payment and billing frustrations

Starting price

$31.1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Accounting / 2026
-   Accounts Payable / 2026
-   Billing and Invoicing / 2026
-   Business Management / 2026
-   CRM / 2026
-   Enterprise Resource Planning / 2026
-   Field Service Management / 2026
-   Inventory Management / 2026
-   Knowledge Base / 2026
-   Maintenance Management / 2026
-   Manufacturing / 2026
-   Manufacturing Execution / 2026
-   Manufacturing Inventory Management / 2026
-   Metal Fabrication / 2026
-   MRP / 2026
-   Order Management / 2026
-   Preventive Maintenance / 2026
-   Procurement / 2026
-   Project Management / 2026
-   Purchasing / 2026
-   Quality Management / 2026
-   Warehouse Management / 2026
-   Work Order / 2026
-   Contact Management / 2025
-   Customer Service / 2025
-   eCommerce / 2025
-   General Ledger / 2025
-   Lead Management / 2025
-   Point of Sale / 2025
-   Product Lifecycle Management / 2025
-   Sales Force Automation / 2025
-   Sales Tracking / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Odoo alternatives

Highest Rated

[4.4 (3,318)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (2,062)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.0 (624)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

Starting price

$124.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135618/Odoo/alternatives/)

## FAQs about Odoo

Overview

### What problems does Odoo solve?

Odoo solves fragmented business operations, duplicate data entry, stock inaccuracies, and slow purchasing, sales, and approval workflows by connecting CRM, accounting, inventory, manufacturing, and projects in one system. Operations managers, finance teams, warehouse staff, manufacturers, and growing small to midsize businesses benefit most from its automation, real-time visibility, and customizable workflows.

Answer based on 425 reviews

Overview

### Which roles and teams benefit most from Odoo ?

Odoo is most used by business owners, executives, and department managers who need one system for finance, operations, sales, and reporting. Project managers and IT teams rely on it to streamline workflows and integrations, while accountants and sales leaders use it to manage invoicing, inventory, customer records, and performance visibility.

Answer based on 1279 reviews

Overview

### What company size and industries is Odoo built for?

Odoo is built primarily for small businesses, which make up 87% of reviewers, and is most common in Information Technology and Services at 12%. It is designed for everyone from individual users to large companies, with additional adoption among Computer Software firms at 8%, Retail at 5%, midsize businesses at 7%, and enterprises at 6%.

Answer based on 1316 reviews

Features and Usability

### What are the key features of Odoo ?

Odoo includes core ERP features such as CRM, accounting, inventory management, sales and purchasing, plus project management with task tracking and Kanban boards. Differentiating capabilities include workflow automation, customizable modules and fields, API and third-party integrations, and dashboards that connect operations across departments in one system.

Answer based on 395 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Odoo starts at $31.10/user/month on the Standard plan when billed annually; Custom starts at 61.00/user/month annually. A free version and free trial are available. Reviewers say the free edition is limited to one app, while costs can rise with more users, added features, or customization and support needs.

Answer based on 395 reviews

Integrations

### Which third-party tools and platforms does Odoo integrate with?

Odoo integrates with WhatsApp, Microsoft Outlook, PayPal, Gmail, Instagram, and Google Docs, with additional connections for Google Calendar and Google Maps. It also supports about 10 cataloged integrations, including Adobe Commerce, Stripe, Zapier, Adyen, and Meta for Business across payments, email, and ecommerce.

Answer based on 278 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Odoo ?

Odoo offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say everyday users often pick up core tasks quickly after some practice, while admins, implementers, and teams handling customizations or integrations usually face a longer learning curve and need more guided training.

Answer based on 190 reviews

Getting Started and Support

### What customer support options does Odoo offer, and how do users rate the experience?

Odoo offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, clear, and helpful, with some issues solved quickly. However, experiences vary: others report slow replies, inconsistent follow-up, weaker onboarding, and billing or implementation help that can feel frustrating.

Answer based on 231 reviews

Security

### How does Odoo handle data security and access control?

Odoo uses transaction visibility, document storage, access controls, security roles, and granular permission management, with deployment options on private servers, local servers, SaaS, or internal networks for added control. Reviewers also note access configuration can be difficult, permissions may overlap or expose too much visibility, and web login security needs improvement.

Answer based on 27 reviews

## Who uses Odoo ?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Highly adaptable business solution

90% positive reviews out of 67

Most reviewers indicate flexibility allows easy tailoring, integration, and configuration to fit various business processes.

Hans N.

Employee, 2 - 10 employees.

"The platform is robust and versatile, catering to a wide range of business needs."

Frequent bugs and reliability concerns

73% negative reviews out of 171

Most users report bugs, glitches, and slow fixes disrupt workflows, requiring technical expertise and causing frustration.

Erica M.

Owner, 1 employee.

"I would send error codes to their tech team, and every single time, the tech team said they couldn't do anything with the error code."

Customizable open-source foundation

93% positive reviews out of 55

Most users report open source enables cost savings, community support, and extensive customization for unique requirements.

Mohammad A.

Technical Support, 51 - 200 employees.

"Odoo is open source and has a wide community of expertise and references and is stable in implementation smoothly by adding modules individually."

Payment and billing frustrations

74% negative reviews out of 85

Most users comment payment involves unexpected charges, limited support, billing confusion, and costly implementation or add-ons.

gordon N.

CEO, 11 - 50 employees.

"Then they refused to refund what I already paid and I had to go to my credit card company to get my money back."

Comprehensive modular ERP platform

95% positive reviews out of 40

Most reviewers describe ERP as user-friendly, cost-effective, and adaptable for automating diverse business operations.

Nishant T.

Sr analyst, 10,001+ employees.

"Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability."

Challenging updates and upgrades

74% negative reviews out of 54

Most reviewers describe updates as complex, time-consuming, and often incompatible with customizations, causing operational disruptions.

SARA A.

Engineer, 2 - 10 employees.

"Problems with updates (i couldn't access the interface after an update, i had to roll back)."

## Features

AI summary

Based on 14,670 CRM reviews

Capterra data shows that buyers of CRM software rank the following features as their top priorities:

-   **Contact Management** (**44%** of reviewers rated this feature as critical)
-   **Sales Pipeline Management** (**43%**)
-   **Lead Management** (**44%**)

Odoo supports all three features that reviewers rate most highly: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each sales stage, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into sales activity, and close opportunities with better consistency.

Contact Management

4.2 (138)

61.59% of 138 reviewers that rated this feature as important or highly important

With this capability, you can centralize, segment, and customize contact records using tags and custom fields. Reviewers appreciate the ease of importing, organizing, and securing contacts, as well as seamless integration with CRM and other modules for targeted communication.

Sales Pipeline Management

4.0 (102)

65.69% of 102 reviewers that rated this feature as important or highly important

Odoo offers a clear, integrated pipeline view for tracking leads, managing deals, and visualizing sales progress. Users think it’s easy to use, helps automate processes, and supports team adoption, though some want more robust reporting out of the box.

Lead Management

4.1 (93)

64.52% of 93 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Task Management

4.2 (160)

61.88% of 160 reviewers that rated this feature as important or highly important

Odoo gives you flexible tools to create, assign, and track tasks, supporting categorization, prioritization, and integration with project and sales management. Reviewers appreciate the organization and productivity boost, though some feel it requires customization and could be more user-friendly.

Data Import/Export

4.2 (105)

60.00% of 105 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Billing & Invoicing

4.1 (222)

73.42% of 222 reviewers that rated this feature as important or highly important

It helps you automate invoice creation, support multiple currencies, and track payments efficiently. Reviewers indicate it’s easy to generate professional invoices, customize them, and connect billing with sales and CRM, though some mention setup complexity and regional adaptation issues.

Odoo 378 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
- Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Quoting: Generate rule-based quotes for clients automatically
- Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Billing: Setup and send recurring or automated bills
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Bar Chart: A way to visually represent data via blocks the length of which correlates with the values they represent
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: It helps you automate invoice creation, support multiple currencies, and track payments efficiently. Reviewers indicate it’s easy to generate professional invoices, customize them, and connect billing with sales and CRM, though some mention setup complexity and regional adaptation issues.
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Bills of Material: Material list of manufacturing parts and associated costs
- BOM Creation: Create bills of materials
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Buy Side (Suppliers): An agreement between a business and an external supplier for the delivery of a set of products or services
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Cancellation Management: Allow customers to cancel their subscription remotely.
- Capacity Planning: Determine and plan production capacity based on changing demands
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Change Management: Track and monitor efficient handling of all changes/transitions
- Check Writing: Issue payments to third parties via checks
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- CMS Integration: Integration with content management software
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compatibility Testing: Preview how the app will display on multiple device types and operating systems
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Completion Tracking: Track the current status and completion of activities, tasks, goals or deliverables via progress indicators
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: With this capability, you can centralize, segment, and customize contact records using tags and custom fields. Reviewers appreciate the ease of importing, organizing, and securing contacts, as well as seamless integration with CRM and other modules for targeted communication.
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully
- Contract Drafting: Create, edit, and revise contracts/written agreements
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Custom Development: Development of custom software, web apps, mobile apps, etc.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Portal: A website or login for customers to access information
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Modeling: Conceptual model of how data items relate to each other
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Debugging: Detect and remove errors
- Delivery Management: Manage order deliveries until they are received by the customers
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Demand Forecasting: Forecast customer demand using historical insights and simulations
- Deployment Management: Manage the processes involved when making the application ready for use
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.
- Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Tracking: Track the location of specific equipment at all times
- Event Scheduling: Plan an event's time and location
- Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- Food Traceability: Follows the movement of a food product and its ingredients through all steps in the supply chain
- For Insurance Industry: Intended to be used by insurers
- For iPad Devices: Operate/access software on iPad Devices
- For Metal Fabrication: Software for metal fabrication
- For Restaurants: Serves restaurants
- For Retail: For Retail Stores
- For Small Businesses: Designed for small businesses
- For Startups: Primarily serving startup companies
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- Fuel Management: Monitor fuel consumption and optimize fuel usage
- Full Text Search: Search for specific words or phrases within a document or database
- Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- General Ledger: Centralized accounting record which tracks all financial transactions
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus
- Historical Reporting: Information, data and reports that are being tracked over time
- Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
- Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)
- Integrated Development Environment: An application for source code editing, compiling, and debugging
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Inventory Auditing: Cross-checking financial records with physical inventory counts and records
- Inventory Control: Monitor product stock levels
- Inventory Management: Odoo’s inventory management lets you track stock, forecast needs, and handle complex workflows, including barcoding and multi-warehouse setups. Some reviewers find it intuitive and customizable, but others report challenges with large inventories and data migration.
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Job Management: Manage and track all job information and associated tasks
- Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow
- Kitting: Group and package individual but related items as one package set
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Live Chat: Ability to chat online in real time
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations
- Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery.
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers.
- MES: Manufacturing execution systems focus on quality control in the production process.
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Development: Development of applications for mobile devices
- Mobile Payments: Clients can submit payments via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Store: Manage multiple teams and operations from a central location
- Multiple Payment Options: Process payments via multiple modes directly through the application
- Multiple Projects: Ability to handle several projects simultaneously
- Newsletter Management: Create and update newsletter content to increase engagement
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Invoicing: Create, send, and view electronic invoices
- Online Payments: Accept and process online payment transactions
- Online Store Builder: Includes functionalities for creating custom eCommerce websites
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Percent-Complete Tracking: Level of completion within a task
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Predictive Analytics: Predict future data based on historical data sets
- Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Preview Functionality: Preview materials before finalizing projects
- Price and Cost Calculations: Calculate rule-based prices for a product/service
- Pricing and Cost Calculations: Calculate rule-based prices for a product/service
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Prioritization: Arrange tasks based on the level of priority or urgency
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Product Catalog: Present a catalog of inventory that customers can view
- Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer
- Product Data Management: Capture, organize and track product-specific data and information in a centralized location
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment
- Production Management: Manage the end-to-end production process for manufacturing operations
- Production Scheduling: Plan and schedule the use of production resources
- Production Tracking: Track the production of materials and items over certain periods or seasons
- Project Accounting: Manage and track financials on a project-to-project basis
- Project Billing: Business model that bills clients an amount based on the project/task/job performed
- Project Costing: The process of estimating and tracking the expenses incurred for a specific project
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Workflow: Create, manage, or update project workflows.
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.
- Quotes/Estimates: Generate quotes or estimates for customers
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Receiving: Manage all receiving processes within a warehouse
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Recurring Invoicing: Generate recurring invoices
- Recurring Orders: Managing orders that a customer purchases repeatedly and regularly
- Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- Requisition Management: Review, approve and cancel requests for goods/services to be purchased
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Retail POS: For retailers
- Returns Management: Track and facilitate returns of products sold
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Sales & Operations Planning: Oversee various functions of the organization while balancing and optimizing supply and demand
- Sales Activity Management: Define, track, and/or automate sales activities and sales processes
- Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities
- Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Pipeline Management: Odoo offers a clear, integrated pipeline view for tracking leads, managing deals, and visualizing sales progress. Users think it’s easy to use, helps automate processes, and supports team adoption, though some want more robust reporting out of the box.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sell Side (Customers): An agreement between a buyer and a seller for the sale and delivery of goods or services
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Serial Number Tracking: Track and assign specific serial numbers to products
- Service History: Track work performed and resources used for past customers, sites, or assets
- Shipping Management: Manage and track orders being shipped to customers
- Shopping Cart: Checkout of online store
- Sick Leave Tracking: Track and manage sick leave time
- SKU/UPC Codes: Internal and external product tracking codes
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Software Development: Development of software programs
- Source Control: Tracks every modification made to source code
- Sourcing Management: Negotiate best prices and choose the right vendor for various purchases
- Special Order Management: Manage special order requested by a customer
- Specialty Contracts: An agreement that's only valid if signed by all involved parties, sealed, and delivered
- Spend Management: Track the amount of money spent on a certain product or with a certain supplier
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Subscription Plan Management: Manage the subscription plans of all active members
- Supplier Management: Manage all supplier data and operations
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue
- Survey Builder: Create and manage surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Odoo gives you flexible tools to create, assign, and track tasks, supporting categorization, prioritization, and integration with project and sales management. Reviewers appreciate the organization and productivity boost, though some feel it requires customization and could be more user-friendly.
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Technician Management: Oversee technicians and track their assigned work orders
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Territory Management: Organize customer data and accounts by user or geography
- Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticketing: Customize, sell, and distribute tickets
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Traceability: Track and document the history, application, or location of an item or activity
- Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch
- Training Management: Track employee/learner's progression through training programs
- Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system
- Transfers/Routing: Transfer queries and organize messages between agents
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc.
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Version Control: Track revisions and updates made to files and navigate between different versions
- VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history
- Visitor Tracking: Track visitors and purpose of visits
- Visualization: Graphical representation of data or processes
- Warehouse Management: Manage and track operations and inventory within warehouses
- Web App Development: Development of applications that are delivered over the internet through a browser
- Web-based Deployment: SaaS, web-based, online deployment
- Website Analytics: Track and analyze information regarding website visitors
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Website Publishing Options: Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain
- Work Order Creation: Create a new work order
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (1,302)

4.2

Based on 1,302 reviews

## Pricing

Value for money

4.1 (1185)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/135618/Odoo/pricing/)

Standard

$31.10

Per User,Per Month

It includes:

-   All apps
-   Odoo Online

Custom

$61.00

Per User,Per Month

It includes:

-   All apps
-   Odoo Studio
-   Multi-Company
-   External API

Value for money

4.1 (1,185)

4.1

Based on 1,185 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (1175)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (1,175)

3.9

Based on 1,175 reviews

## User reviews

Overall rating

4.2

Based on 1,322 reviews

Filter by rating

5(697)

4(400)

3(103)

2(37)

1(85)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Senior Business Analyst

Banking

### "Easy to use for HR basics, but needs better consolidated reporting"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

August 20, 2026

It's worked well for the day-to-day HR basics — tracking leave and handling payslips — and the interface makes it easy to get around. The friction is really around reporting and consolidation rather than the core features themselves.

Pros

The interface is clean and easy to use. We've mainly used Odoo as a leave tracker and for managing payslips, and it's been simple enough for both HR and employees to pick up without much training

Cons

The main pain point has been getting a consolidated view of things — there's no easy way to download all payslips together in one go, or to pull a quick summary of leave balances across the team. You end up doing it one by one, which adds up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Christoph B.

COO

Hospitality

### "To be recommended for WHS / Logistics"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

August 15, 2026

Satisfied because it provides the required specs for us and most of these can be used in the standard configuration.

Pros

Easy to use and implement WHS / inventory solution for medium sized complexity in the items and logistics setup. Adequate pricing and deployment / configuration.

Cons

As with many solutions, the configuration to our product categories and hierarchies required significant upfront investment during the deployment phase.

Switched from

[Shiptrack](https://www.capterra.com/p/215438/Shiptrack/)

Product did not run reliable and lead to delays and inaccuracies in our inventory mgmt.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EA

Estrella A.

Software Engineer

Computer Software

### "Odoo provides a flexible and customizable ERP platform for scaling business workflows"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 13, 2026

For over a year, Odoo gave us strong value for money and solid sales management. Its open-source flexibility simplified contact management and invoicing, despite slow customer support.

Pros

Modular architecture makes extending sales management and transaction management effortless. Contact management connects well, invoicing triggers cleanly, and value for money is strong.

Cons

Upgrading custom modules between major versions has a steep learning curve. Ease of use drops in complex accounting, customer support is slow, and invoicing rules take time to configure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FL

Fernanda L.

Gerente Administración y Finanzas

Farming

### "Error de diagnóstico comercial y solución a solicitud de reasignación de fondos"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

August 11, 2026

Somos una empresa exportadora de fruta chilena y migramos a Odoo con la expectativa de tener un sistema robusto para nuestra facturación electrónica, contabilidad en dólares y libros de compra/venta en pesos ante el SII. Funcionalidades que para una empresa exportadora chilena son básicas (campos de facturación de exportación, manejo correcto de contabilidad en USD) resultaron ser limitaciones de Odoo Standard que nadie nos mencionó antes de comprar. Como parte del reclamo, solicitamos la conversión de nuestros créditos hacia Odoo.sh para al menos compensar el costo de la implementación fallida y la pérdida de tiempo que llevamos, pero nos dicen que no es viable, ya que tras evaluar el caso a detalle, dicen que las etapas previas de demostración y que las circunstancias actuales difieren de los requerimientos identificados en la evaluación inicial. Siendo que desde el primer contacto se planteó como desafío central la complejidad de manejar la contabilidad en dólares junto con el IVA y pagos en pesos. No es un requerimiento que haya surgido en el camino, estaba sobre la mesa desde antes del kick-off. En resumen: la implementación nos costó muchas horas de trabajo interno para detectar y corregir errores que debieron evitarse desde la venta, y cuando pedimos una solución razonable, no la obtuvimos.

Pros

Las aplicaciones están bien integradas, la interfaz es intuitiva, y parece ser una buena solución para la gestión de procesos de las empresas. Según mi experiencia hasta ahora, el software resulta muy prometedor y ofrece un valor excelente en cuanto a funcionalidad.

Cons

Error de diagnóstico comercial y decepcionante servicio de implementación, gastando más de la mitad de las horas contratas solo evaluando una posible solución, cuando desde el inicio Odoo Standard tenía limitaciones para nuestros requerimientos.

Alternatives considered

[Pepper Cloud CRM](https://www.capterra.com/p/10007145/Pepper-Cloud-CRM/)

Reasons for choosing Odoo

Por la flexibilidad que tiene para usar multimoneda, ya que llevamos la contabilidad en dólares siendo empresa chilena.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

Financial Services

### "Odoo for Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 3, 2026

Pros

Odoo connects these distinct needs through its app-based architecture. Centralizing purchase orders for site equipment and inventory tracking delivers great financial visibility.

Cons

Integrating every module requires a heavy time investment and strict data discipline. The mobile interface in the field occasionally lacks usability

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Rashad G.

Senior Geomechanicist

Oil & Energy

### "Reliable Tool for Project Time Tracking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 30, 2026

I used Odoo primarily for timesheet management as part of technical project delivery. It provided a reliable way to record project hours, keep track of work across multiple tasks, and support internal reporting. The platform was stable and easy to use for routine time tracking, making it a useful part of our project workflow.

Pros

Odoo made it straightforward to log my timesheets and allocate hours to different projects. The interface is easy to use for day-to-day time tracking, and it helped keep project reporting organized.

Cons

Some workflows require a few extra clicks, and navigating between different modules can occasionally feel less intuitive. Overall, it worked well for my needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sam G.

Administrator

Education Management

### "Efficient Business Management Software for Today's Needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 15, 2026

Pros

Odoo makes my business run more smoothly with its highly efficient interface and suite of productivity tools. Since starting to use Odoo, my productivity has sky-rocketed and it's been great. It's been very helpful for the management of sales and transactions all in a great value package.

Cons

Looking to expand the suite of tools at my disposal appears to be costly in spite of the good value entry package.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Ansuman R.

Ecom manager

Retail

### "Solid platform if you budget time for setup"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 11, 2026

We switched from multiple systems to Odoo and consolidated everything. It works well for our needs. Setup was initially complicated but once it was running things improved. Not perfect but worth the investment if you're patient with the learning phase.

Pros

The dashboard is clean and easy to navigate. API integration with shipping carriers was seamless. Reporting features are good enough for day-to-day operations. Inventory tracking is solid.

Cons

I would say Learning curve is steep for non-technical users. Mobile app is basic. System slows down with large datasets which i have noticed might not be applicable for everyone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Micah S.

Owner

Computer Software

### "Odoo Enthusiast"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2026

Pros

It is an amazing product to interface with. We are building integrations with dozens of other platforms.

Cons

I can be a daunting ecosystem for new developers. The level of complexity for seamingly simple operations can be overwhelming.

Switched from

[EBMS](https://www.capterra.com/p/174005/EBMS/)

Needed more flexibility. Odoo gave us what we needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HH

Heather H.

Marketing and Communications Executive

Investment Management

### "my with business Odoo"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 30, 2026

Complete elimination of information silos. All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management.

Pros

Odoo's core strength lies in its fully integrated "Swiss Army knife" approach. Being able to start with a single module and activate others as the business grows is a true luxury. Information flows are automated to the extreme: a customer order instantly triggers an inventory update and prepares the corresponding invoice without any duplicate data entry.

Cons

Major version updates regularly bring frustrating technical bugs to customized modules. Furthermore, subscription costs accelerate quickly as you stack applications and users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/135618/Odoo/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[QuickBooks Online vs Odoo](https://www.capterra.com/compare/135618-190778/Odoo-vs-QuickBooks-Online) [QuickBooks Enterprise vs Odoo](https://www.capterra.com/compare/135618-174984/Odoo-vs-QuickBooks-Enterprise) [NetSuite vs Odoo](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite) [Xero vs Odoo](https://www.capterra.com/compare/120109-135618/Xero-vs-Odoo) [QuickBooks Desktop vs Odoo](https://www.capterra.com/compare/135618-212058/Odoo-vs-QuickBooks-Desktop-Pro) [Sage Intacct vs Odoo](https://www.capterra.com/compare/76-135618/Intacct-vs-Odoo) [Sage 50 Accounting vs Odoo](https://www.capterra.com/compare/135618-174753/Odoo-vs-Sage-50cloud) [Acumatica Cloud ERP vs Odoo](https://www.capterra.com/compare/96371-135618/Acumatica-Cloud-ERP-vs-Odoo) [QuickBooks Online Advanced vs Odoo](https://www.capterra.com/compare/135618-189398/Odoo-vs-QuickBooks-Online)

[SAP Business One vs Odoo](https://www.capterra.com/compare/135618-214667/Odoo-vs-SAP-Business-One) [Sage Accounting vs Odoo](https://www.capterra.com/compare/135618-168740/Odoo-vs-Sage-One-UK) [Sage 100 vs Odoo](https://www.capterra.com/compare/135618-227232/Odoo-vs-Sage-100cloud) [Wave vs Odoo](https://www.capterra.com/compare/135618-178021/Odoo-vs-Wave-Apps) [Dynamics 365 vs Odoo](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365) [Striven vs Odoo](https://www.capterra.com/compare/134106-135618/Striven-vs-Odoo) [Sage X3 vs Odoo](https://www.capterra.com/compare/135618-213927/Odoo-vs-Sage-X3) [TallyPrime vs Odoo](https://www.capterra.com/compare/127762-135618/Tally-ERP-9-vs-Odoo) [Quickbase vs Odoo](https://www.capterra.com/compare/135618-157262/Odoo-vs-QuickBase)