# Page 5 | Odoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Odoo the right Human Resources solution for you? Explore 1291 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135618/Odoo/reviews --- Odoo 4.2 (1291) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 5 - Reviews of Odoo ## Showing most helpful reviews Showing 101-125 of 1291 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CEO Computer & Network Security Used the software for: 1-2 years ### "Horrible product and service for a small company" September 19, 2024 2.0 Nightmare. We spent thousands on Odoo internal consultants, plus we hired a third-party consultant, because Odoo consultants were not available or didn't provide work-arounds. Constant frustration. Hundreds of hours trying to implement the product. Simple tasks like setting up email and service contracts are almost impossible to get working, even with paid assistance. Pros Not much to like. We hoped for an all-in-one product to save duplicate data entry. What we got was a ton of non-integrated features, complicated workarounds, and compromises, plus expensive uncaring, unresponsive PAID consultants. Cons No field service scheduling. Accounting system is overly complex and not suitable for smaller companies that need simple accounting. Calendar started double-booking, Requirement expensive consulting to implement. Tons of work-arounds. Unresponsive, uncaring consultants, expensive consulting fees. Alternatives considered [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing Odoo Recommended by a trusted colleague. Seemed to have all the features integrated. Switched from [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/) Zoho mobile app didn't meet our needs for field service Review Source VR Verified Reviewer Finance and Logistics Food & Beverages Used the software for: 6-12 months ### "Odoo User Experience" December 11, 2024 5.0 I'll see myself continuing to use Odoo a lot in the near future. Pros The software is online, easily accessible and user friendly. Also the extensive apps Cons Well, the pricing. They get you by charging per user. Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) I don't think this is important at the moment Review Source CA Coumba A. Personnal assistant Renewables & Environment Used the software for: 2+ years ### "Very easy, interesting and convenienT ERP" December 10, 2024 5.0 Very good and interesting. Odoo is on perpetual upgrade to include new ways of working Pros Odoo is very convenient and easy. The technical support is excellent and helps till we find the solution Cons The fact we cannot reach an expert directly without passing by the assistance module Review Source EE Edgar E. Innovation Lead Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Flexible and easy to master ERP" November 21, 2024 5.0 Fun learning experience, swift and precise business process improvements. Pros Its ease of use and its efficient interface, along with its modular structure and the interoperability between applications. The openness and pro-activeness of their consultants. Cons Its rigidity regarding certain country-specific flows. Though it seems robust, cost analytics could still be improved (and seem like so in version 18, but we haven't yet made the upgrade). Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ERPNext](https://www.capterra.com/p/164441/ERPNext/)[Fulcrum](https://www.capterra.com/p/188636/Fulcrum-Pro/) Reason for choosing Odoo Robust support team in our country. Community edition allowed us to create a MVP with little to no investment. Review Source hL hédi L. Ingénieur commercial Computer Software Used the software for: 6-12 months ### "SIMPLE EFFICACE" February 19, 2025 5.0 Une utilisation sales Gestion quotidienne Gestion d'opportunités Odoo me facilite la gestion suivi client Pros La simplicité de prise en main. L'arborescence des opportunités et surtout le panel d'actions Cons Pour le moment je n'ai pas retrouvé d'inconvénient Switched from [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/) C'est un choix porté par ma direction après un test d'un mois Review Source JV Jonathan V. Solutions Consultant Information Services Used the software for: 2+ years ### "Odoo Support Fantastic Review, including opportunity for improvement" September 6, 2024 5.0 Odoo support has been responsive and comprehensive in providing solutions. You can feel and experience that the support associate responding is indeed both professional and an expert on it's own domain and craft. Keep it up! Pros Simplicity and beauty. It's out of the box, yet something an enterprise can use to streamline it's backbone processes, while improving business bottom line. Something that consulting can do as part of the company or freelance. Cons It's capability to centralize a knowledgebase, not that the Odoo support is not that good and responsive (because they really are great and responsive), but it would help to have like a knowledge AI aside from documentation and e-learning platform. Review Source JC Javier C. COO Food & Beverages Used the software for: 1-2 years ### "All hinges on the consultant, not on ODOO" January 21, 2025 2.0 Depends entirely on the consultant used to implement it. Pros Easy and fast to get started. Also very flexible, can me customized Cons Gets tricky very fast and becomes and entangled web hard to fix Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Odoo I moved away from ODOO because it was causing more problems that what it was fixing Review Source AS Ashley S. Accountant Mining & Metals Used the software for: 2+ years ### "Odoo Support Feedback" October 27, 2024 5.0 User friendly, highly functional and good for all sizes of business from the very small to large. Excellent system. Pros For SME business, Odoo offers very good value, excellent functionality across a multitude of useful apps and the support is professional and unparalleled. They always resolve any issue quickly. Cons I like most things but not being to permanently change the weird auto text on customer payment follow ups is difficult to understand ( but has nothing to do with support of course). Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) To look for a user-friendly system for bunnies owners. All accounting software is easy for accountants to use. The trick is to find soft ware that is easy for everyone else to use. Review Source FT Federico T. Development manager Performing Arts Used the software for: 1-2 years ### "Great platform even for non profit" October 14, 2024 5.0 Pros Good integration of apps, easy and clean UI, very good data management and, more over, the open source philosophy Cons The membership app is still too lacking in functionality and possibilities, which would be very useful for extending the use of Odoo as a service in the Non-Profit sector Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Odoo Workspace is great for managing email, calendars, drives, and analytics, but it doesn’t integrate well with other productivity services. Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Graphically challenging interface for a good user experience. Review Source DS Diane S. Operations Manager Computer Hardware Used the software for: 6-12 months ### "A great system" October 16, 2024 5.0 We made use of a Success Pack that got us up and running in good time. We've learned and grown to like Odoo even more than anticipated. Pros Odoo is very configurable and usable. It has helped us get better organized. Cons There is so much to learn. It is easy to overlook features. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) cost reasons and the need to have more manufacturing support Review Source JZ Jon Z. Owner Printing Used the software for: 6-12 months ### "Love Odoo software. Odoo Service Pack for setup is HORRIBLE!" September 5, 2024 4.0 I strongly discourage anyone from using the Odoo Training Service Pack of hours. We had a horrible experience. The Business Service Analysts who work with you are a joke. I imagine there are some good ones. The program is set up poorly from square one. Regardless of your type of business, you receive the BSA who becomes available next. Even if they have no experience, or relatively little, with your industry. You only have ONE person. Not a team of people. To top it off, we had 3 BSA and all were within their first few months with Odoo. I wish I had a dollar for every time our first BSA said "I don't know." I will be escalating my fight with Odoo to receive a refund for some hours. For instance, we were charged for cancelling a weekly meeting that wasn't confirmed since I was literally in a foreign jungle with very spotty internet. Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no offsetting penalty against Odoo. We were charged many hours for slow work that I can now do myself in half the time! Use a third party company that specializes in your industry or is close to your location and can visit. The Odoo BSA Service Pack program is so poor that the company actually told me that "We don't guarantee the quality of our service." That should tell you all that you need to know about paying Odoo for implementation of your program. Pros There are so many apps/modules that can all be integrated. You can pick and choose which apps to start with and add more as you need or fee comfortable. Small or large businesses can successfully use Odoo. Cons Some things are a bit comlex for a small company with limited people to implement what we want. We are a CUSTOM PRODUCTS manufacturing company and there aren't as many resources to learn how to handle manufacturing custom products. Odoo would be great for building a house or an airplane. But I'm struggling to figure out how to have a good flow with 100 orders a day for custom rubber stamps, nameplates, signs and embroidery. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Odoo QuickBooks couldn't handle some basic invoicing and shipping functions much to my surprise. NetSuite was incredibly much more expensive for much less capability. Switched from [Postage $aver](https://www.capterra.com/p/181635/Postage-aver/) The software we switched from is a proprietary program from our small industry and is not listed above. While the software is great for manufacturing in our industry, everything else is not nearly as efficient or effective as what Odoo has. The accounting is especially poor. Reporting is even worse than poor! Review Source AM Alfonso M. CEO E-Learning Used the software for: 6-12 months ### "Odoo Rocks!" December 13, 2024 5.0 I love it! As an IT professional I do recommend it. Support is great even if you are in the free level Odoo support is there to help you! Pros I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them by a great marging in simplicity and ease of deplyement and integration. Today we are using odoo in online education and so far is doing a great job. Thank you Cons Their support videos. At the present they are kind of old. With new features in release 18 perhpas is time for and update? Review Source KE Khaled E. CEO Computer Software Used the software for: 6-12 months ### "Odoo experience Feedback " December 6, 2024 4.0 My experience on Odoo was in the following modules: Accounting, Sales, Purchase, Inventory, Point of sale, Project, Timesheet, Restaurant, Website, Ecommerce, CRM, Studio. Pros Many of products, Functionality, very easy to use, Perfect interface, Studio. Ability to customize and configure the payroll system. Ability to customize financial reports. etc.. Cons Attendants: Missing integration with fingerprint machines. Missing calculation of delays. Missing to define the rules of discipline and punishment system. Updates in function handling without notification and good documentation for good functionality such as Accounting: follow-up report, internal transfer. Studio (need more functionality such as Zoho Deluge) Review Source DT David T. Accountant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Belle application bien pensée mais attention, pas aussi facile qu'on pourrait le croire ;-)" November 22, 2024 5.0 Dans l'ensemble, très satisfait. Programme complet. Pros Support efficace et dans un délai raisonnable. J'ai presque toujours une solution à mes petits soucis rencontrés. Cons Juste dommage qu'on puisse avoir des prix unitaires affichés TVAC dans la facture mais que le total de la ligne PU x Q = Prix total ligne HTVA. En espérant qu'Odoo améliore cela. Alternatives considered [WinBook](https://www.capterra.com/p/214723/WinBook/) Reason for choosing Odoo Programme tout en un, pas parfait, difficile à mettre en place sans support mais une fois maîtrisé, un vrai plus. Review Source CW Cameron W. Account Manager Construction Used the software for: 6-12 months ### "My Thoughts on Odoo (so far)" October 22, 2024 4.0 Overall, I would say my experience with Odoo has been both frustrating and rewarding. It is such a powerful tool, but takes lots of dedication, planning, and testing to really understand how the system works, and how to tailor it for unique business / supply chain challenges. We don't sell widgets that are identical to one another. Everything we buy and sell has unique characteristics which is difficult to transcribe in an ERP system. Odoo is an ERP system that has the flexibility to handle these types of challenges. Pros I want to give a shoutout to \[sensitive content hidden\] who has been our Business Analyst. He's done an excellent job learning how our business operates, and finding solutions to tailor fit Odoo's platform to our particular business challenges. He's been efficient with his implementations, and has been a great partner in getting the most bang for our buck on development needs. Ease of Use. Once you spend a good week using the system, it becomes fairly easy to use and customize. Cons Odoo has been difficult to package purchases into shipping units, which for us are truckload quantities. Odoo has made it difficult to translate between different units of measure that can convert. I wish that I could implement Tableau dashboards into Odoo for executive views. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Odoo Odoo has a more robust suite of features to manage inventory Review Source FS Foram S. Owner Design Used the software for: Less than 6 months ### "Worst Software Ever and Waste of your Time and MONEY" May 9, 2025 1.0 Worst decision. Anyone trying to go for ODOO- BEWARE. It has multiple bugs and then they blame you or your bank for any issues that will arise. No Ownership and no resolution. Pros Nothing. It's a waste of time and energy. So many bugs and issues and no ownership. You will keep raising tickets for small things and leave your core business to set up and figure out issues in Odoo Cons Too many bugs! even simple bank connect doesn't work. Simple invoicing has issues. Their own customer care people have no idea about the solutions. Every small thing takes 3 days to resolve and then the same problem re-surfaces in 3 days Review Source DV Didier V. Owner Information Technology and Services Used the software for: 6-12 months ### "Beautiful and complete platform that meets modern needs" December 18, 2024 5.0 Nice system and probably one of the best platforms available at an attractive price. Pros Offers a 90% solution for almost all administrative automation at a very reasonable price. Cons Messy user interface. The remaining 10% of automation is difficult and burdensome. Quite a steep learning curve and the terminology in the web documentation usually does not match the labels used in Odoo (version???). Switched from [Silvasoft](https://www.capterra.com/p/197247/Silvasoft/) Silvasoft lacks important features, whioch i found in Odoo Review Source UB Udo B. Inhaber Computer Software Used the software for: 2+ years ### "Danke Odoo" November 2, 2024 5.0 Super Programm. Für kleinen Preis alles drin und noch mehr. Pros Ein Programm für alle Geschäftsabläufe und viele Erweiterungsmöglichkeiten. Cons Da Odoo ein sehr großes Programm sein kann, muss man viel Konfigurieren um alles nutzen zu können. Hier verbraucht man leider sehr viel Zeit. Review Source FR Frank R. Administrador Higher Education Used the software for: 2+ years ### ""Mi viaje de aprendizaje y crecimiento con Odoo: 4 años de perseverancia y evolución"" September 7, 2024 4.0 "Han pasado 4 años desde que comencé mi aventura con Odoo. Al principio, no sabía nada sobre Odoo Enterprise ni sobre ser partner... ¡una verdadera locura! El primer año se fue volando y, sin darme cuenta, me encontré sin poder renovar. Ahí fue cuando decidí adentrarme en Odoo Community, y desde entonces, he seguido perseverando en este increíble proceso de aprendizaje. Cada año, descubro más sobre el inmenso potencial de Odoo, que sigue mejorando con cada actualización. Hoy, siento que conozco mucho más, y lo mejor es que siempre hay algo nuevo por aprender. ¡El camino continúa, y el crecimiento no tiene límites!" Pros Un software modular y que puede hacer todo lo que uno imagina Cons El proceso de aprendizaje el lento y costoso para los que recién iniciamos Alternatives considered [AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/) Reason for choosing Odoo Por ser código abierto, hay información que se puede leer y aprender. Las actualizaciones son cada vez más prácticas. Switched from [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[Webex Suite](https://www.capterra.com/p/237272/Webex/) El desarrollar un software toma tiempo, las actualizaciones es volver a configurarlos y el entorno es costoso. Review Source RS Ralf S. owner Construction Used the software for: 2+ years ### "Odoo project construction" November 14, 2024 5.0 Pros Outstanding Project Management Tool What I appreciate most about Odoo’s Project Management module is its user-friendliness. We use it extensively across all our construction sites, and it has proven to be an immense help. The tool is intuitive and can be easily used by all team members, including new hires, without any issues. Additionally, the support team is exceptional—always responsive and ready to assist whenever needed. Odoo has truly streamlined our project management processes, and I highly recommend it to any team looking for an efficient and reliable solution. Cons The only downside is that the online version isn’t specifically tailored for the construction industry, but we always find ways to make it work effectively. Review Source EA Ezalldeen A. Programmer, application auditor, and accountant Accounting Used the software for: 2+ years ### "A very wonderful and unique experience with Odoo" October 3, 2024 4.0 The wonderful integration with other systems and the smoothness of dealing actually meets our needs Pros This program is characterized by flexibility and ease of installation. It also allows users to install the appropriate sections according to their choice and also provides integration with various systems Cons It is difficult for non-specialists to deal with, and it also requires more facilitation and solving problems with continuous updates Review Source JS Jejuan S. Owner Banking Used the software for: I used a free trial ### "Evaluation " July 4, 2025 5.0 6 somewhat satisfied really need to improve accounting system. More apps and more integrations. If possible, the banking side in the system can make real live payments. Non accounts can reconcile bank systems deposit to balance. Pros Accounting and general ledger feature. My books can be reconciliation. Its something like QuickBooks online Cons Payment processing and integration. Integrating payment processor to accept payments and payout payments. Review Source VN Vilson N. Gerente Administrativo-financeiro Paper & Forest Products Used the software for: Less than 6 months ### "Avaliação Inicial Odoo" November 27, 2024 5.0 O processo de implementação em curso ainda não nos permitiu a experiência de uso completa, entretanto tudo que estamos discutindo com o implementador \[conteúdo sensível escondido\] tem contribuído muito para a simplificação e otimização dos nossos processos. Pros A facilidade de adequar as diversas situações que temos em nossa empresa de forma organizada e amigável. Cons Até o momento não tenho nenhum reporte contra. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Bimer](https://www.capterra.com/p/10013120/Bimer/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing Odoo Custo e entregas de forma mais organizada e a possibilidade de personalização/desenvolvimento do ODoo SH Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Pela necessidade de organizar melhor os processos e unificar estoques/ordem de produção/vendas/qualidade/CRM Review Source FS Farheen S. IT Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Odoo - your first step into the ERP world" September 23, 2024 3.0 The overall experience was good considering we were yet to figure out our detailed needs and modules. We quickly figured that we needed expertise on implementing the solution when we were struggling with growing pains. Pros Odoo is easy to customize and use particularly for small and growing businesses who are yet to finalize their needs but must get started on an ERP at the earliest. Cons It was hard to implement initially and the limited customer support made it a challenge to begin. The pricing structure is complicated and quickly multiplies making it not so attractive. Alternatives considered [Flectra](https://www.capterra.com/p/230847/Flectra/) Reason for choosing Odoo Easy of customization and expansion as the company or needs for modules grows. Review Source AC Anne C. Quality Medical Devices Used the software for: 2+ years ### "Great Product" November 21, 2024 5.0 Great technical support. Always willing to help resolve issues. Pros User friendly. Able to find material status easily.f Cons There is not a function to add a non scale item to a BOM, for example a filter. This is not dependent on the batch size; it is one per batch. 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