Best For

Inflatable and party rental companies. We also have customers that rent wedding supplies, furniture, baby supplies, tents/tables, movies, and audio equipment.

Product Details

Automate your inflatable rental business. Quotes, emails, surveys, contracts, pay & book online. Integrates w/Google Calendar, Analytics, Adwords, Voice, and Quickbooks. Our customers report that our software saves them 11 hours per week, and helps grow their sales. In fact, we guarantee that your company sales will increase by at least 15% in the first year, or your money back! Get started with a free demo and 30-day trial of our software.

Contact Details

InflatableOffice

http://www.inflatableoffice.com/

Founded in 2008

Located in United States

Starting Price

  • $75.00/month

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

InflatableOffice Features

Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling

InflatableOffice Reviews

Overall
5/5
Ease of Use
4.5/5
Customer Service
5/5

Showing Most Helpful

Showing 21 of 21 reviews

Showing Most Helpful

Showing 21 of 21 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Greg P.
Chief entertainment officer
Events Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 25, 2019

“Best rental software on the market!”

OverallBefore going with any software I did my research and took demo's from ERS and IO and both seemed to have good overall customer support but when talking to Both companies IO had already more features for less money and things ERS couldn't make happen IO was able to get done. Other features I liked was I could use my own website or have them custom make me a Word Press site which for SEO it is a better platform. Also they had more fees associated with there hosting which you had to have.
ProsI love the customer service the most! Super friendly and always going the extra mile. As far as the software the sky's the limit as with other software on the market seems to have limitations and with this it's just a few clicks away and if they don't have a feature available they seem to make one. Made my site fully automated and cuts down on follow up emails as the system will send reminders for payments, send contracts and even handle logistics with detailed routes for your drivers. Software integrates well with merchant accounts so you can take payments online. It's like having severa employees working for you.
ConsOnly con would be it takes a little more time to learn but with excellent support and training it's easy to get setup and running!

Vendor Response

By InflatableOffice on March 5, 2019
Greg, Thank you for taking the time to review us!
Reviewer Source 
Source: Capterra
February 25, 2019
Tammy C.
Owner
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
April 20, 2016

“The Best Software to run your business! ”

OverallWe started using this software over 1.5 years ago and I can not say enough positive things about it! The program itself is so easy to use. We have about 30 employees and all have picked up within hours. We even joke because my mother is 67 and she can use it! So if Grandma can make a reservation, anyone can! There are so many features within the program that helps run your business!. I am a numbers person and I love the fact that I can look at my numbers and know exactly how my staff is doing. In my previous program, you had to create a report and I didn't have time to do that. Today I look numerous times a day and manage my sales staff accordingly. The fact that it plans out my delivery schedule and helps me manage my cost is another amazing benefit. I would guess we are saving 7-8 hours a week alone on this ONE feature. Another feature that I love is the ease of sending a quote. I know that we have won so many bids because our customers get quotes before they hang up the phone. Honestly, I could go on and on about Inflatable office ( You should change your name because so many companies would benefit from your software). Of course the best attribute with this company is the customer service! They are exceptional! Anytime that I, My partner, General Manager or Logistic manager call they take care of us right away. I have never received such consistent great service from any company. My only regret is that I wish I would have found them sooner. Since having their software my company grew the first year by 26%. I am a 14 year old company and that is unheard of today. I am anticipating a 25+ growth again this year and I can truly say that Inflatable Office played a big role in our growth! Thank you To your entire Staff for all that you do for A & S Party Rental. Tammy Chapman Owner www.asplayzone.com 937-885-5454
Source: Capterra
April 20, 2016
Tom S.
Owner
Entertainment, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 10, 2019

“Business Partner”

OverallI can't imagine how I would have ever been able to keep up with our business growth without the inherent efficiencies provided by IO
ProsComprehensive coverage that addresses every aspect of my business operations and team support is just an email or phone call away.
ConsAnything of value has a learning curve that requires an investment in time and education that interferes at first with doing customary urgent tasks.

Vendor Response

By InflatableOffice on June 13, 2019
Thank you for the review Tom!
Reviewer Source 
Source: Capterra
June 10, 2019
Verified Reviewer
Entertainment, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 13, 2019

“Event Office is great!”

ProsGreat support! The team is always very helpful.
ConsI would like more functionality for setting hourly rates for services, customers get confused thinking they can book a reservation for 10 hours for a 1 hour rate. Booking an inflatable is different than booking a Face Painter.
Reviewer Source 
Source: Capterra
June 13, 2019
Sharon B.
Owner
Events Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 7, 2019

“Best reservation program ever! ”

OverallI been using IO for 8 years and it was the best move I've ever made.
ProsThis software is so user friendly and has made my life so much easier.
ConsI just haven't gotten the delivery function to integrate with the way we operate.

Vendor Response

By InflatableOffice on June 10, 2019
Sharon, Thank you for taking the time to review us!
Reviewer Source 
Source: Capterra
June 7, 2019
Ty W.
Chief fun officer
Entertainment, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 17, 2019

“Helped me grow”

ProsThe backend quoting feature, amount of time it saves me organizing
ConsAbility to customize options and the workers module having to schedule with leads.

Vendor Response

By InflatableOffice on February 19, 2019
Thank you for your feedback!
Reviewer Source 
Source: Capterra
February 17, 2019
Chris H.
Co-Owner
Recreational Facilities and Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 13, 2019

“Valuable time saver”

ProsThis software is such a time saver! Everything we used to do in word documents and calculators can be done easily with the software saving us hundreds of hours a year we can use towards other endeavors. And waking up to new leads never gets old!
ConsThe help section utilizes a search function and can take a couple minutes to find the answer you are looking for.
Reviewer Source 
Source: Capterra
March 13, 2019
Justin M.
Owner
Events Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 19, 2019

“Couldn't do it without you guy's!”

OverallMy main reason for using the software is organization. I will admit im not the most organized person. But i have no worries knowing i got the inflatbaleoffice crew backing me know.
ProsEasy to learn for someone with no previous knowledge of operating something similar. And the staff is A+. I was brand new to this industry and was hiting these guys with questions on the daily and always felt they took care of me within a timely manner especially with me being on the free trail. I figured i would be on the back burner compared to paying customers but i deff dont beleive that now. They are awesome with software to match!!!
ConsHavnt found anything yet. It is a+ in my opinion.

Vendor Response

By InflatableOffice on March 25, 2019
Thank you for the kind words Jusin!
Reviewer Source 
Source: Capterra
March 19, 2019
Amber C.
Office Manager
Retail, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 22, 2017

“It is super user friendly! The support guys are super easy to work with and very helpful! ”

OverallKeeps track of inventory and money coming in and money due.
ProsIt keeps track of my inventory wonderfully! I don't have to worry about if I am overbooking! Also keeps track of my accounts that are overdue!
ConsIt is sometimes hard for me to change and add features on my own without help. However the guys are super quick to help me get it done!
Reviewer Source 
Source: Capterra
September 22, 2017
Amy C.
COO
Events Services, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 22, 2018

“IO is a very robust software with phenomenal features and support staff”

OverallSupport. QB Intergration Payment Intergration Sign contracts online Log Feature - OMG this is AWESOME - I don't think I talked about this enough
ProsThat it's real time - we've been able to go almost 100% paperless and although we still need to drag our customers to the new age a bit, it's worthwhile.
ConsThere are a few things we find a bit "clunky", but in no way deal breakers. What I think I love most is that even with the very few things we've found frustrating, we've felt heard and supported. Theres online support as well as an FB group that they are a part of. The support, IMO, is what takes IO over the top.

Vendor Response

By InflatableOffice on May 29, 2018
Amy, Thank you for taking the time to provide us feedback!
Reviewer Source 
Source: Capterra
May 22, 2018
Carrie K.
Owner
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Source: Capterra
May 11, 2017

“Been in this business for over 5 years and I finally found my Match with IO”

ProsFor my needs its FREE! its covers 90% of what I needed to keep me totally organized. I also like that I get responded to in the same day with my questions.
ConsIt doesn't have an area where we can input our expenses for our items and inventory so we can track our cost and profits

Vendor Response

By InflatableOffice on May 11, 2017
Hi Carrie, Thanks for the review. By the way, you can put inventory related expenses. Go to Settings, edit an item, and go to the Log tab.
Source: Capterra
May 11, 2017
Erin O.
Owner/operator
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
July 3, 2017

“They've invented office robots!!!”

ProsI like the list checkout page. Customer feedback is great with online checkout. Easy to work on with basic computer knowledge.
ConsSome minor things take time to learn such as pulling reports and fine-tuning products, But when I have time after my busy season I have no doubt that tech will walk me through it.
Source: Capterra
July 3, 2017
Michael T.
Owner/Operator
Entertainment, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 7, 2018

“Not as complicated as I expected. Customer Support is excellent.”

OverallI like having the customers getting their own quotes and bookings. It has stopped double bookings, accidental wrong address or phone numbers being wrote down. I have gained more time.
ProsIt basically can manage itself. There are so many options to customize it how you want it. If you want customer's doing their own booking and getting their own quotes to restricting it and manging it all yourself. All up to you. Just set up your inventory. Plus It can grow with you.

Vendor Response

By InflatableOffice on February 8, 2018
Michael, Thank you for your review! We really appreciate you!
Reviewer Source 
Source: Capterra
February 7, 2018
Lea W.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
September 12, 2014

“Great company!”

OverallI've been working with Inflatable Office for over two years now and since the first phone call it has been a pleasure to work with them. The product is great and the customer service is fantastic. We have a complicated inventory and require a lot of special needs. IO has been helpful and responsive to all our needs along the way and continue to do so. They are a company of integrity and they are forward thinking. I would highly recommend them.
Source: Capterra
September 12, 2014
Josh B.
Owner
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
December 8, 2014

“Inflatable Office is the best system we have ever used.”

OverallThis product was introduced to us by a friend in the rental business. It has been a huge plus for our business in a lot of ways including tracking, comparing, increasing sales without over booking and overall business growth. They have great customer service and are always updating the software with new features and better ideas. They even will cater the software for your particular business if you ask. Thanks again Inflatable Office!
Source: Capterra
December 8, 2014
Trevor A.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
September 2, 2014

“Top notch support!”

OverallA software is only as good as the guys that support it. IO has been amazing in answering all my questions and going over and beyond helping me when I needed it. You can't put a price tag on that. The software is also very good. I compared very thoroughly to everything else out there and IO offered the flexibility I needed with modern features that my customers come to expect.
Source: Capterra
September 2, 2014
Lupe G.
Founder
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
September 8, 2014

“Great product!”

OverallJust started using this software and already have leads coming in! It's incredibly easy to use once you get the hang of it. I am hoping this will free me up during the day to take care of other business related things and get reservations while I sleep :)
Source: Capterra
September 8, 2014
Nicole V.
Owner
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 3, 2017

“Implementing IO in our business has been a game changer. It saves us time and money. We love IO!”

OverallSaves time and money.
ProsI love the that our customers can get a quote, book, sign contract, and pay without having to contact us unless needed.
ConsI like least is that its not so easy to customize the forms. The navigation through the software could be a little more user friendly.
Reviewer Source 
Source: Capterra
August 3, 2017
Perry L.
Owner
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
February 23, 2016

“Great Rental Software”

OverallI have been using Inflatable Office for years. I love it! Whenever I do not understand something, then I call support and get answers very fast! I recommend to any Inflatable business!
Source: Capterra
February 23, 2016
Rafael B.
Owner
Entertainment, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 10, 2019

“Awesome Program”

OverallMakes my running of my business 100 times easier
ProsEase of use, integration with my website
ConsI have no complaints with the software as of yet. I'm a brand new business owner and still learning the ropes

Vendor Response

By InflatableOffice on June 12, 2019
Thank you for your review!
Reviewer Source 
Source: Capterra
June 10, 2019
Ismael C.
Owner
Events Services, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 15, 2018

“CRM software”

ProsI know people like dealing with customers face to face and this is the product for them.
ConsNot enough automation for my taste and that's what I'm all about.

Vendor Response

By InflatableOffice on December 17, 2018
Thanks for the review! We actually have a new automaton tool coming this spring that I think you'll love.
Reviewer Source 
Source: Capterra
December 15, 2018