# InflatableOffice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is InflatableOffice the right Event Rental solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135628/InflatableOffice/reviews --- InflatableOffice 4.9 (74) [View alternatives](https://www.capterra.com/p/135628/InflatableOffice/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of InflatableOffice Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews SP Shannon P OwnerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “I believe there is room for improvement that helps businesses at different levels grow to where they want to be.“ April 29, 2025 AT Adrian T OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Some of the email integration can be confusing.“ April 21, 2026 AT Adrian T OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It's also a good way to keep organized.“ April 21, 2026 TB Timothy B PresidentEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months. “It’s a lot to learn but so wasn’t the other software.“ April 8, 2025 KR Karen R OwnerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “The updated software has been easy to navigate, and is full of useful features for our small business.“ September 24, 2025 CZ CASEY Z PresidentEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “The developers are quick to respond to requests for help customizing software for new customers, but I think they misfire often and leave their customers struggling with a setup that doesn't work as well as it could.“ November 10, 2020 TB Timothy B PresidentEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Switching to Inflatable Office (IO) has been a fantastic change for my event rental company.“ April 8, 2025 RS Ryan S PresidentEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “I'd be lost without Inflatable Office, not to mention wasting a ton of time and money trying to run my company without it!“ November 9, 2020 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Spencer P. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great Customer Support And Service!" November 17, 2021 5.0 An incredible tool to make online booking a breeze for our clients. Pros Love how easy it is to use! Makes the digital development realm a lot less scary. Cons I'd say the only thing we "disliked" about it, is that sometimes there is quite a bit of info on the dashboard... But it all has its place and once you get used to it, theres no issues at all. Review Source MM Michael M. Boss when my wife lets me lol Recreational Facilities and Services Used the software for: 2+ years ### "Hands down, best rental software. " September 2, 2025 5.0 Best rental software for inflatables. I could never go back to doing things with pen and paper or using another software. Pros The booking software is the amazing and what makes it so user-friendly is the customer service they provide. Anytime i need help with anything they are always their to help or at least send me a video walking me through it. Cons The only bad thing that i didnt like around Inflatable Office was when they switched over to the new system, but i used the old version until it was out of peak season and than i made the switch. I love the new update now. Alternatives considered [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/)[Bouncy Castle Network](https://www.capterra.com/p/181758/Bouncy-Castle-Network/) Reason for choosing InflatableOffice With Event Rental Systems, you dont own the website. It is one of their websites and if you decide to leave ERS you cant take it with you. So they can just keep raising the cost and your stuck unless you start over. Inflatable Office uses a WordPress website and it is mine. I own it and i can take it with me. Bouncy Castle Network, their card processing was higher than Inflatable Office. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Betwr user friendly and it gave us a website. This was a game changer with running SEO. Review Source Response from InflatableOffice September 8, 2025 We love that you're enjoying the new update, thank you for the kind words Michael! RL Richard L. Owner Events Services Used the software for: Less than 6 months ### "I'll Get Back To You" November 26, 2019 3.0 Nice people, they are better at blowing smoke than any Indian Tribe. I have consistently called, emailed, and now through a review asked for something to be done. I get "Yeah, we can do that. I will get on it, but I am busy right now. I will follow up later in the day or next day with you". As you can tell by this review that doesn't happen. I hate writing negative reviews, but over the course of 3 months I have still not gotten a call back. I have been the one to initiate the follow up. I can only hope that the ownership values their reviews. This product will not save you time, money, or increase your business because you are the one that has to do all the follow up work. Pros Hard to find a Pro about a product you use and you cringe sending a contract to a client Cons If I had to pick a least it would be the product that goes to the client. A close second would be the lack of follow up and actually the company doing what they say they are going to do. Reason for choosing InflatableOffice I thought that this company was good at keeping their word. I was drastically mislead. Review Source Response from InflatableOffice November 27, 2019 Hi Rich, Thank you for the feedback. I apologize for the frustrations you've had recently. I believe we addressed your request to customize your contract yesterday. If you still have outstanding issues please let us know. CE Chris E. Owner Events Services Used the software for: 6-12 months ### "Experience with IO" March 14, 2025 5.0 So far, we are having a great experience and we get a lot of support from IO team when we need help on something. They are efficient. Pros It's easy to navigate and there's a lot of areas to learn. Cons There is no preset reports such as sales and tax reports. Also, call recordings. Review Source Response from InflatableOffice March 24, 2025 Hi Chris, thank you for your review! We are glad to have you at IO. Keep an eye out for call recording, it's coming soon! JL Jordan L. Owner Events Services Used the software for: 1-2 years ### "903 Water Slides loves IO" March 24, 2025 5.0 IO is the best software in the inflatable business. Pros I love the booking software for our customers and any time I need help, IO is quick to help me. Cons I have zero complaints. IO is the best software on the market. Alternatives considered [ERS Watchdog](https://www.capterra.com/p/209418/ERS-Watchdog/) Reason for choosing InflatableOffice It is the best on the market obviously. and the website integration. Review Source Response from InflatableOffice March 25, 2025 Jordan, thank your for the kind words and taking the time to send us a review! We are glad to have you at IO! MH Matthew H. Owner Entertainment Used the software for: 2+ years ### "IO IS THE BEST BOOKING SOFTWARE" April 2, 2025 5.0 Pros The flexibility for creativity and letting me run my business how I want to Cons The learning curve was rough at first, but once you’re over that, it’s fine Reason for choosing InflatableOffice Pricing, transparency, flexibility, creativity Review Source Response from InflatableOffice April 8, 2025 Thank you for the great review, Matthew! IO can take time to learn, but we're so glad you find it to be valuable! JH Josh H. Owner operator Events Services Used the software for: 1-2 years ### "Excellent services with IO" March 25, 2025 5.0 It has been going very well, took awhile to learn at first but is very navigable now! Pros I love the flexibility of being able to have and own my own website, and can literally edit whatever I want on it. Cons Harder to learn at first. But it’s easy once you figure it out. Switched from [Bouncy Castle Network](https://www.capterra.com/p/181758/Bouncy-Castle-Network/) More customization with IO, and I own my site Review Source Response from InflatableOffice March 26, 2025 Thank you for the kind words, Josh! We are glad you enjoy IO's software and website flexibility. Glad to have you at IO! TB Timothy B. President Events Services Used the software for: Less than 6 months ### "New to the team. " April 8, 2025 5.0 Switching to Inflatable Office (IO) has been a fantastic change for my event rental company. \[sensitive content hidden\] and her team have been incredibly kind, polite, and helpful every step of the way. \[sensitive content hidden\] was a great help during onboarding, making the transition smooth and stress free. I’ve also appreciated the support from \[sensitive content hidden\] and others on the IO Facebook users page, everyone has been quick to answer questions and offer guidance. Overall, I highly recommend IO to anyone looking for reliable, user friendly rental software backed by a truly supportive team. Pros Everyone has been so helpful and polite, especially \[sensitive content hidden\] Cons It’s a lot to learn but so wasn’t the other software. Switched from [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/) Was with them since 2012. Customer service kept getting worse and price kept going up. They favored the few big companies over the many smaller companies. Review Source Response from InflatableOffice May 6, 2025 Hi Timothy, thank you for taking the time to send us a kind review! So glad you are part of the IO community! KR Karen R. Owner Entertainment Used the software for: 2+ years ### "You Guys Rock!" September 24, 2025 5.0 Very positive! The updated software has been easy to navigate, and is full of useful features for our small business. We appreciate that you are continually looking for ways to improve. Pros The support team is very responsive to our emails and explains things very well to us. They also submit feedback to the developers for features we would find useful. Cons The staffing module is not user friendly. It would be nice if we could pick and choose which modules we need instead of paying for a large package with some modules we wouldn't use. Review Source Response from InflatableOffice September 29, 2025 Thanks for the review, Karen! We're so glad you're a part of the IO Community. NL Nathan L. Owner-Operator Events Services Used the software for: 1-2 years ### "5 star company! Customer Service is why were team IO 24/7-365" March 9, 2025 5.0 We don't have any experience with other party rental software companies. I'm not sure how it gets better than IO. The software was overwhelming in the beginning because their are so many features, options, and ways that the software works for you. After we kind of got the hang of using the software, you realize how much it does for you. Customer Service is top notch and what means a lot to us. The availability of IT is extremely helpful. As a small business owner, I constantly have something I need to work on for my business. The IO party rental software takes a lot of stress and potential for failure off the table. No way I would run a company without party rental software. Kudos to \[sensitive content hidden\] for creating amazing software and hiring a phenomenal team. \[sensitive content hidden\] and his team have developed and refined a must have software for a small business like ours. What really sends this company to the moon is their customer service. If your in the market for party rental software, IO has you covered. Shout out to \[sensitive content hidden\] for making IO a game changer for our business! Pros Customer Service is top notch. Kudos to \[sensitive content hidden\] for creating amazing software and hiring a phenomenal team. Tim and his team have developed and refined a must have software for a small business like ours. What really sends this company to the moon is their customer service. If your in the market for party rental software, IO has you covered. Shout out to \[sensitive content hidden\] for making IO a game changer for our business! Cons Maybe extend IT support hours. This may already be a thing. I'm really digging. Maybe offer a loyalty incentive? Review Source Response from InflatableOffice March 10, 2025 Thank you for your kind words and taking the time to review us. It means a lot to our motivation! MM Mike M. President Entertainment Used the software for: 2+ years ### "Great rental software" April 28, 2023 5.0 It's been a great timesaver Pros Being online was number one. It was also easy to use for both rentals and sales. Cons I wasn't too thrilled when they moved to the new interface, but I got used to it. I charge for repairs based on time, but not like a rental. It may be dropped off one week and picked up the next. I put those dates and times in, but I'm not billing for all those hours. I would really like to be able to enter fractions of an hour in the qty field. Review Source Response from InflatableOffice May 2, 2023 Thanks for the review Mike. You could try use number of minutes for qty instead of hours. GP Greg P. Chief entertainment officer Events Services Used the software for: 1-2 years ### "Best rental software on the market!" February 25, 2019 5.0 Before going with any software I did my research and took demo’s from ERS and IO and both seemed to have good overall customer support but when talking to Both companies IO had already more features for less money and things ERS couldn’t make happen IO was able to get done. Other features I liked was I could use my own website or have them custom make me a Word Press site which for SEO it is a better platform. Also they had more fees associated with there hosting which you had to have. Pros I love the customer service the most! Super friendly and always going the extra mile. As far as the software the sky’s the limit as with other software on the market seems to have limitations and with this it’s just a few clicks away and if they don’t have a feature available they seem to make one. Made my site fully automated and cuts down on follow up emails as the system will send reminders for payments, send contracts and even handle logistics with detailed routes for your drivers. Software integrates well with merchant accounts so you can take payments online. It’s like having severa employees working for you. Cons Only con would be it takes a little more time to learn but with excellent support and training it’s easy to get setup and running! Review Source Response from InflatableOffice March 5, 2019 Greg, Thank you for taking the time to review us! JM James M. Owner Events Services Used the software for: Less than 6 months ### "What would I do without IO?" December 20, 2021 5.0 From the moment that I decided to look into using InflatableOffice, to even now I would have to say that their customer service is very good. They help me set up my website domain and learn the program easily. Whenever I have a question or there is something I need to be modified or adjusted, they typically work on it within a days time. Pros I love the fact that after signing up with IO just to see if I liked it, I was immediately contacted by a member of their team and notified that I had a functioning website. They helped me every step of the way as I set up my business and website. Cons It is somewhat complicated at first, but once you learn how to use the system, it’s totally worth it. I would rather have an in-depth and thorough software program instead of just the bare basics. Reason for choosing InflatableOffice Inflatable Office was referenced on several YouTube videos that I saw. They came highly recommended, and to be honest I had not heard of any other software programs at the time. Review Source Response from InflatableOffice December 21, 2021 Thank you for taking the time to review us! IA Ivette A. Owner Events Services Used the software for: 6-12 months ### "Great company great employees" November 8, 2022 5.0 Definitely satisfied website Is great easy to use Pros Definitely very easy to use reliable system! Cons Sometimes, the system has some glitches but like everything else it can't be %100 perfect Review Source KR Karen R. Director Environmental Services Used the software for: 2+ years ### "Exceptional Product & Service" November 9, 2020 5.0 Pros User friendly Self help for customer Supportive Staff Time saver Exceptional Organizational tool Great Resource for data/sales Cons Unfortunately I don't have a lot of feedback at this time on this topic. I just use the basics. I do know I am not using the software to its full capability. I just dont have the time for training or the interest! I am not technically savy! Limited one contact per profile Review Source Response from InflatableOffice November 11, 2020 Thank you for taking the time to review us! BP Belinda P. Co-owner Entertainment Used the software for: 6-12 months ### "Customers love it too!" November 12, 2022 5.0 Pros Simple to work with. Fast customer service. Cons So far everything has been great! Can wait to keep growing. Review Source HB Henrick B. Owner Business Supplies and Equipment Used the software for: 1-2 years ### "The best ever" November 8, 2022 5.0 Amazin Pros The ability to make everything easy the best ever Cons Nothing . Simply the best service ever and I will always recommend them. Review Source MC Magen C. Owner Consumer Services Used the software for: 6-12 months ### "Inflatable Magic " November 8, 2022 5.0 My experience has been great! Pros The main feature that drew me to IO is the Price is great! Easy access! Cons Took a little bit to get the hang of it. Support staff is great! Review Source JM Justin M. Owner Events Services Used the software for: Less than 6 months ### "Couldn't do it without you guy's!" March 19, 2019 5.0 My main reason for using the software is organization. I will admit im not the most organized person. But i have no worries knowing i got the inflatbaleoffice crew backing me know. Pros Easy to learn for someone with no previous knowledge of operating something similar. And the staff is A+. I was brand new to this industry and was hiting these guys with questions on the daily and always felt they took care of me within a timely manner especially with me being on the free trail. I figured i would be on the back burner compared to paying customers but i deff dont beleive that now. They are awesome with software to match!!! Cons Havnt found anything yet. It is a+ in my opinion. Review Source Response from InflatableOffice March 25, 2019 Thank you for the kind words Jusin! AC Amber C. Office Manager Retail Used the software for: 6-12 months ### "It is super user friendly! The support guys are super easy to work with and very helpful! " September 22, 2017 5.0 Keeps track of inventory and money coming in and money due. Pros It keeps track of my inventory wonderfully! I don't have to worry about if I am overbooking! Also keeps track of my accounts that are overdue! Cons It is sometimes hard for me to change and add features on my own without help. However the guys are super quick to help me get it done! Review Source JM Jeremy M. Owner Accounting Used the software for: Less than 6 months ### "It's looking great!" April 20, 2020 4.0 Booking has been the biggest win. Pros Looks and feels great. Have really enjoyed all of the tutorials. Cons Easy mistakes on the backend side of things. Review Source LW Lea W. Used the software for: ### "Great company!" September 12, 2014 5.0 I've been working with Inflatable Office for over two years now and since the first phone call it has been a pleasure to work with them. The product is great and the customer service is fantastic. We have a complicated inventory and require a lot of special needs. IO has been helpful and responsive to all our needs along the way and continue to do so. They are a company of integrity and they are forward thinking. I would highly recommend them. Review Source TA Trevor A. Used the software for: ### "Top notch support!" September 2, 2014 5.0 A software is only as good as the guys that support it. IO has been amazing in answering all my questions and going over and beyond helping me when I needed it. You can't put a price tag on that. The software is also very good. I compared very thoroughly to everything else out there and IO offered the flexibility I needed with modern features that my customers come to expect. Review Source LG Lupe G. Founder Used the software for: ### "Great product!" September 8, 2014 5.0 Just started using this software and already have leads coming in! It's incredibly easy to use once you get the hang of it. I am hoping this will free me up during the day to take care of other business related things and get reservations while I sleep :) Review Source SP Shannon P. Owner Entertainment Used the software for: 2+ years ### "Great Customer Service" April 29, 2025 5.0 It's been great and has helped my business grow to a certain level. I believe there is room for improvement that helps businesses at different levels grow to where they want to be. Pros The relationships I've built with them and how they truly care about the growth of my business. They have been patient with me to learn the software and make changes to match how I operate my business. Cons The inability to customize different features in the checkout cart and other items on the website/booking process. Switched from [Bouncy Castle Network](https://www.capterra.com/p/181758/Bouncy-Castle-Network/) Poor customer service and time difference Review Source Response from InflatableOffice May 6, 2025 Hi Shannon, we're so glad to have you with InflatableOffice and growing your business! Thank you for the review! Similar Products Featured