# AnswerHub Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AnswerHub Software - reviews, pricing plans, popular comparisons to other Team Communication products and more. Source: https://www.capterra.com/p/135634/AnswerHub/reviews --- # AnswerHub Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AnswerHub ## What is AnswerHub? AnswerHub's platform drives team knowledge sharing, expert identification, faster problem-solving, and decreased onboarding time, all while reducing costs. AnswerHub addresses the needs of companies looking for improved team collaboration, knowledge capture, and operational efficiency. AnswerHub powers many tech-enabled giants, including Amazon, eBay, Finastra, Microsoft, Autodesk, and Disney Pixar. For more information, please visit www.answerhub.com ## What is AnswerHub used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Team Communication](https://www.capterra.com/team-communication-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 82% Neutral 15% Negative 3% Starting price $25000 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AnswerHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://devada.com/dzone/&name=AnswerHub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AnswerHub 4.2 (34) VS. [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $25000 Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (32) Ease Of Use 4.7 (149) Value For Money 4.0 (24) Value For Money 4.5 (91) Customer Service 4.3 (31) Customer Service 4.6 (100) ## AnswerHub alternatives [4.5 (85)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (254)](https://www.capterra.com/p/131501/Bloomfire/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Full Text Search 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Discussions/Forums 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online forums/groups where users can ask questions, share ideas, best practices, etc. File Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Knowledge Base Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Mobile Access 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices AnswerHub 41 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Group collaboration to solve ideas in a productive and concentrated manner. Create and manage digital catalog of products/services with their details, specifications, and price Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Tools that provide relevant information at specific times to support judgments and courses of action Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Public or private sharing of digital files such as documents, audio/video, images, and more Find & retrieve relevant data or documents Search for specific words or phrases within a document or database Games or game-like elements to track progress and reward accomplishments Organize and edit a group of people's policy and members The creation, development, and sharing of potentially innovative new ideas Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Access software remotely via mobile devices Controls/tools to moderate the session Notifications that are delivered to users as soon as an event occurs Access work applications remotely, for when working away from the office and/or traveling Input different types of content and edit text formats, fonts, font sizes, and colors Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Edit text as needed Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 3.8 (25) 3.8 Based on 25 reviews ## Pricing Value for money 4.0 (24) Free Trial Basic $25,000 Per Month Value for money 4.0 (24) 4.0 Based on 24 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (31) 4.3 Based on 31 reviews ## User reviews Overall rating 4.2 Based on 34 reviews Filter by rating 5(13) 4(15) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent JD Jelle D. Software Engineer Computer Software ### "Everything you need for teams sharing information" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 1, 2022 Pros AnswerHub was very easy to setup, it also has a easy to use UI which made it easy for my team to work with the software. I've used AnswerHub for months and haven't experienced any bugs. Cons I can't think of anything that I didn't like about AnswerHub. Their customer service helped me with everything I needed. Switched from [Jostle](https://www.capterra.com/p/130784/Jostle/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Publishing ### "AnswerHub is a great software for businesses looking to collaborate " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 19, 2021 Pros I enjoy the ease of use that AnswerHub provides and how AnswerHub makes collaborating much easier Cons I dislike the actual format that the software is put in. It feels a bit off to me and I think a redesign is needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rohit R. Product Support Engineer Electrical/Electronic Manufacturing ### "" 3.0 Overall Rating 3.0 3.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 October 22, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TY Terrence Y. Community Moderator Consumer Electronics ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 October 17, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Director of Product Management Internet ### "One of the best off-the-shelf Q&A products in the market" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 28, 2018 AnswerHub made it extremely to set up the infrastructure for a Q&A community, and it was overall a great experience working with them. Looking to the future, I hope they can modernize some aspects of the platform, including analytics, moderation workflows, the templating language, and API. Pros Easy to configure and customize for most Q&A needs. AnswerHub has very robust user and content management features out of the box (e.g. privileges, tagging, following questions, etc). The application can be easily extended through their API. Hosted and self-hosted options are priced competitively, and customer support is extremely responsive. Cons The built-in analytics are lacking and somewhat rudimentary. The question and answer moderation functionality could be improved, especially to enable more complex workflows. Finally, the API could be more stable and get more active development to support more use cases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2018 Thank you for your kind review and constructive feedback! In our latest release our analytics within the admin panel have received a complete overhaul. The take a sneak peak at the new look, check out the photos on our Capterra profile. We've also made considerable strides on the functionality of our API and we hope that it helps improve ease of use. AU Anonymous User Project Manager ### "Intuitive Q&A features. Super flexible in personnalisation. Support team with goodwill!" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 20, 2018 Pros \- Great customer support. - Highly configurable (permissions, theme). - Easy to make changes in the code yourself once you get the hang of it. - Responsive to any screen format. Cons \- No easy personnalisation via the admin dashboard though avdertised, you need IT skills, patience and curiosity to make theme / feature changes (minimal code documentation). Or you will need to go through professional services all the time. - Few bug fixe releases - Not regular enough new feature releases; we have had known bugs pending for a long time. - Lack of moderation action logs ("post I have reported", actions taken by moderators etc...) - Missing in-app notifications; there is only email notifications. - Weak for knowledge base use (could use more tree-structure navigation and more wiki-style). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Community Manager Computer Software ### "Stable, flexible and community driven." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 16, 2018 Pros The software is extremely stable, we've found great flexibility with add-ons and community-driven tools, and bringing it into our domain has been fairly simple. The team at AnswerHub is also extremely helpful when working on user issues together. Cons At times I wish the moderation tools were more flexible on the front end. I often find myself wanting to do some simple account investigation or moderation, and it would be great if I didn't have to manually search the back end to do so. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PJ Philip J. Senior Product and Program Manager Telecommunications ### "AH user for ~6 years. Product is well featured and easy-to-use for end users, moderators and admins." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 15, 2018 Offers a feature often requested by our employees and customers, and does it in a way that is intuitive, quick and useful. The pricing is also reasonable for what our company needs. Pros It offers a strong set of capabilities at a reasonable price, and the company is good about responding to and addressing issues and questions with the product itself. I appreciate the extensibility of AH, and am glad to see improvements come to the product over time. From an end-user perspective, it takes very little time to learn how to work with the system, and the gamification engine does help keep some users engaged. The Q&A style of discussion offered by AH is also often a very strong selling point, both for customer end users but even within our company itself. Cons The company's professional services has struggled to be as effective partner with us as we need, causing delays to much needed functionality. Part of the issue is what I see as growing pains for the company, trying to grow it's customer-base while attempting, and not always delivering on the responsiveness they used to have. The tool's current reporting and analytics is somewhat rudimentary, and although I hear they are working on improvements, I'm still waiting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OK Oliver K. Dev Team Lead Computer Software ### "overall really good experience, very good offering of Q&A in enterprise space." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 15, 2018 Pros making stackoverflow like functionality available to enterprise companies. very flexible and easy to customize, if you have the right skills available. Cons not enough bug fix releases, and to few regular new features releases in the last 18 month. operational support could be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mark G. Senior Project Manager Financial Services ### "I liked the idea of the product and its pretty easy to get a use up and running." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 15, 2018 Gave a good appreciation of whats possible with such a tool Pros AnswerHub is fairly intuitive and easy to use. Those that appreciate the aims of the product embrassed it Cons Levels of privilege were faily basic. Would like to see more levels in order to spead the admin and functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Knowledge Manager Computer Software ### "Overall a nice experience, a few hurdles here and there, but continues to improve." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2018 No special benefits. Pros Functionality and features of the site are nice, the site layout is well done also, overall pleased with the product. Cons The reporting functionality is the greatest weak point of this software and needs some much needed love and attention. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM David M. Chief Engineer Computer Software ### "From users point of view, experience is great and solution is easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 13, 2018 Pros Intuitive for end-users and pretty simple to use. We like the built-in rewarding system as it encourages users to use AnswerHub more frequently. UI is minimalistic and not cluttered with a lot of gadgets from the start. Cons Administration interface is totally different from the overall product look, some options are hard to locate or in places I wouldn't expect them. Some minor problems with search (queries don't always return what I'm looking for and I'm using exact words from the question). Can't override global notifications properties for all users but have to click through each one of them (I can do it for new users but not existing ones). Administrating privileges is quite complex and confusing at times until you figure out all the specifics (group-level, global, role permissions, ...). Can't get any logs out of cloud server except with help from AnswerHub - would be great if we could look at logs directly through administration (recent SSO problems). Minor bugs with shortcuts on Markdown editor which collide with shortcuts on our Slovenian keyboards. Advanced Analytics could be more user-friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Junior Business Process & Data Analyste ### "Internal Use ; Knowledge Base ; Hard to build a community" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 13, 2018 We are trying to put in place a knowledge base internally. This software enable us to do so and to optimize our way of interacting with it. Pros It allows a lot of possibilities, the support team is easy to reach and helpful, The principle of the Accepted Answer is very useful. Cons There is some customization works that are hard to made on our own and that complexify the daily use. The "Idea's" are not yet well implemented. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PY Peter Y. Manager ### "I would like to see more stabilities and performance enhancement to our site" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 12, 2018 Pros The interface is intuitive and easy to use. There are certainly a lot of features we like. For example, an user can control visibility of an answers. As an administrator, I can adjust points given to user actions. Cons Each time there is a software upgrade, we have to re-validate our custom theme and plugins. This hinders us from upgrading smoothly Bugs in the current version don't get patches to be fixed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Craig K. VP Eng Computer Software ### "Solves our internal Q&A needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 12, 2018 Pros Easy to understand format for users to ask and answer questions. And doesn't need much maintenance, so just keeps working. Cons Slack integration is poor, can just inform that a question was asked, and don't get additional notifications or interactions as more things happen. I feel if it had better slack integration more questions asked on slack could be converted into Answerhub questions and answers. Plugin management is a little annoying, but very few people have to deal with that, so not too worried. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ÜB Umit B. Program Manager ### "We've been using AnswerHub for 4 years and right from the beginning the community started to form." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 9, 2018 Pros The software is very easy to use as an administrator and for users it is very intuitive so users can figure out what to do by themselves. Cons We need detailed usage stats and this area is the part where AnswerHub should improve most. There is an included analytics but in this age of detailed analytics it is unfortunately outdated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Growth Hacking Metrics and Analytics DevOps ### "Works fairly well. We've used it for 6+ years. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 9, 2018 It helps our support organization be more productive - customers can get their own answers, and support can post answers here too. Pros Very few products do this well. I think stack overflow is based on this product. If you're support organization needs help to track issues and get help from user communities, or have user communities help themselves, this is the product for you. Cons Its a Java app. If something goes wrong, it takes a while to figure out the problem. There have been times that other IPs have scraped our site and made it unusable. Managing spammers is not ideal. But same goes for many other similar products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Program Director, Chief Digital Office, IBM Business Analytics ### "AnswerHub" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 March 8, 2018 Pros Its easy to customize and easy to use. There are lots of modules, but we have not impelmented them. Cons Requires lots of customization. Every time there is an update, all the custom work that was done requires updates. I recommend out of the box use and limit how much you customize. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GY Gianting Y. Product Manager ### "pretty good. Responsive feedback." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 8, 2018 Pros It was customizable which was nice. They also had a lot of features that we needed already built out so we didn't have to do it ourselves. Cons It wasn't easy to customize. The code sometimes was very hidden and we weren't sure if things were in a jar file or if they were in some other location. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Edward C. President/CEO ### "Robust, feature-rich software allowing great flexibility in enabling community to support themselves" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 8, 2018 Pros Ability to define different spaces and target/tailor content to each space. Ability to configure the different levels and karma assigned to people for answering questions. Being able to subscribe to updates of posts so it's like an email/forum-based tool as well. Cons Administrative interface could be more user-friendly as it's difficult to understand various configurations. Spam control could be improved as I can't find options to require approval of new users - we have many spam users sign up for our answerhub and need to go back and delete all these fraudulent accounts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Solutions Architect Computer Software ### "Overall, I'm having a good experience with the AnswerHub platform. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 8, 2018 We moved a lot of the user's features request from a ticket-based platform, which is closed, to this open platform that is accessible for all users to see and participate. Pros Very customizable - for me, it's a plus, when the product is missing features and there are ways to work around it. Good search, good support community, good support. Cons Some built-in items (kb,etc.) are implemented as plugins, which means you can't convert from one item to another. We had to do a lot of customizations, for stuff we'd expect to be out-of-the-box (such as blocking users from posting before validating their emails). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VK vijay k. Software Engineer Information Technology and Services ### "It had served our Q&A forum needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 8, 2018 Pros Not many hiccups. It serves the purpose of Q&A community. It has easy to use UI. Fast and responsive and reliable. Cons Search is something that needs to be improved. Admin panel also needs some improvements. Not many updates and feature releases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User RIG SAP Mobility, SAP-MII & SAP TM Computer Software ### "The folks at DZone are wonderfully responsive both electronically and in person." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 8, 2018 Our corporate level product forums are primarily based on functionality of this product, although we fail to take full advantage of its functionality. Pros I like any number of features that come with this platform including Space/SubSpaces, metadata grouping, the wide variety of email notification selections, and the flexibility of the formats. Cons I wish the new content list was formatted as Master/Detail instead of standard single column list. I also would prefer that there were more choices than just publish or delete when reviewing content as a Moderator. There should be a means of sending a Question back to draft status. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jason C. Chief Digital Officer Marketing and Advertising ### "AnswerHub is one of the key tools we have to help move projects forward and create solutions." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2018 Finding solutions. Pros Ease of use. Hands down the most useful platform out there for managing a community and generating a truly usable resource for developers. Cons I wish collapsing long threads was simplified. But overall the most helpful thing would be having more users involved and using the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Supreeth S. Process Engineer Mechanical or Industrial Engineering ### "Great Community Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 6, 2018 Pros It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers. Cons Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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