--- title: "Kixie PowerCall & SMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kixie PowerCall & SMS Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/135636/Kixie-PowerCall/" page_type: "product" language: "en" --- # Kixie PowerCall & SMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kixie PowerCall & SMS ## What is Kixie PowerCall & SMS? Kixie PowerCall & SMS is a cloud-based sales engagement platform that combines a multi-line power dialer, business SMS, and CRM integration to help sales teams connect with more leads and manage outreach in one place. Sales teams use Kixie PowerCall & SMS to automate call logging, send and receive texts, run multi-line dialing campaigns, and track performance across calls and messages. It integrates with popular CRMs to sync contact data and activity automatically. Core features include a power dialer, two-way SMS, voicemail drop, call recording, live coaching tools, and real-time reporting. AI-assisted features support call scoring and conversation analysis. The platform suits small to midsize sales teams in industries such as real estate, insurance, financial services, and SaaS. ## What is Kixie PowerCall & SMS used for? [Auto Dialer](https://www.capterra.com/auto-dialer-software/)[Call Recording](https://www.capterra.com/call-recording-software/)[Call Center](https://www.capterra.com/call-center-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 295 user reviews Reviews sentiment Positive 91% Neutral 4% Negative 5% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Call Center / 2026 - Predictive Dialer / 2026 - Sales Enablement / 2026 - Inside Sales / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kixie PowerCall & SMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kixie.com&name=Kixie PowerCall & SMS) Rating Breakdown 4.6 +− Features4.6 Value for Money4.6 Ease of Use4.7 Customer Service4.7 Rating Breakdown 4.6 Features4.6 Value for Money4.6 Ease of Use4.7 Customer Service4.7 ## Kixie PowerCall & SMS Reviewers Verdict Updated September 2026 AI summary - Kixie PowerCall is a fit for small sales-focused teams needing faster outbound calling and CRM-connected call tracking. - Positive feedback centers around efficient call management, automatic CRM logging, click-to-call dialing, and supportive customer service. - Teams benefit from quicker lead outreach, improved call tracking, and easier oversight of call activity day to day. - Buyers report negative points such as inconsistent integrations, a less intuitive interface for some, and contract or pricing frustrations. - It suits sales teams prioritizing high call volume and CRM sync, but may not fit those needing advanced integrations or contract flexibility. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kixie PowerCall & SMS 4.6 (295) VS. [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price Contact vendor Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (294) Ease Of Use 4.6 (142) Value For Money 4.6 (274) Value For Money 4.5 (139) Customer Service 4.7 (287) Customer Service 4.5 (140) ## Kixie PowerCall & SMS alternatives Highest Rated [4.8 (330)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135636/Kixie-PowerCall/alternatives/) ## FAQs about Kixie PowerCall & SMS Overview ### What problems does Kixie PowerCall & SMS solve? Kixie PowerCall & SMS solves low connect rates, slow manual dialing, scattered call notes, and weak follow-up workflows by combining local presence, one-click or power dialing, CRM syncing, call logging, voicemail drops, and SMS in one system. SDRs, inside sales, account executives, and customer service teams benefit most. Answer based on 203 reviews Overview ### Which roles and teams benefit most from Kixie PowerCall & SMS? Kixie PowerCall & SMS is most used by sales teams, business development reps, account executives, and account managers who need faster outbound calling, texting, and follow-up. Owners, CEOs, presidents, and operations leaders benefit from call tracking, workflow visibility, and streamlined communication that improves lead response, pipeline activity, and team productivity. Answer based on 289 reviews Overview ### What company size and industries is Kixie PowerCall & SMS built for? Kixie PowerCall & SMS is built mainly for small businesses, which make up 91% of reviewers, especially in Marketing and Advertising at 16%. It serves sales, business development, and call center teams across eCommerce, financial services, home improvement, health services, B2B sales, with additional adoption in Real Estate at 9%. Answer based on 295 reviews Features and Usability ### What are the key features of Kixie PowerCall & SMS? Kixie PowerCall & SMS includes core call management features like click-to-call, Power Dialer, call recording, call disposition, and call tracking. Differentiating features include CRM integration for automatic call and SMS logging, local presence dialing, voicemail drop, SMS templates, and real-time dashboards for sales activity and coaching. Answer based on 134 reviews Integrations ### Which third-party tools and platforms does Kixie PowerCall & SMS integrate with? Kixie PowerCall & SMS integrates with Pipedrive, HubSpot CRM, Zoho CRM, Salesforce, ClickUp, and Pipeline CRM, with additional connections to Slack, Zapier, and Salesloft. These integrations center on CRM and sales workflows, with communication activity, notes, and call recordings synced back to customer records. Answer based on 81 reviews Getting Started and Support ### How easy is it to onboard and train a team on Kixie PowerCall & SMS? Kixie PowerCall & SMS is generally quick to onboard for sales reps, with live online sessions, webinars, documentation, and videos available for training. Reviewers describe a simple interface that many users learn in hours or even minutes, while admins and teams using advanced features or custom CRM workflows typically need more setup time. Answer based on 27 reviews Getting Started and Support ### What customer support options does Kixie PowerCall & SMS offer, and how do users rate the experience? Kixie PowerCall & SMS offers email/help desk, FAQ/forum, knowledge base, and chat support. Many users describe support as quick, attentive, and helpful during setup, onboarding, and troubleshooting. However, some report inconsistent availability, slower help during outages, and especially frustrating experiences around cancellations, weekends, and unresolved account issues. Answer based on 83 reviews Call management ### How well does Kixie PowerCall & SMS handle call management? Kixie PowerCall & SMS makes outbound call management fast and easy for sales and outreach teams. It supports click-to-call, power dialing, call logging, recordings, voicemail drop, dispositions, and call routing, especially when paired with a compatible CRM. Some teams mention spam labeling, weaker fit with custom CRMs, or occasional incoming-call visibility issues. Answer based on 134 reviews ## Who uses Kixie PowerCall & SMS? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 699 IVR reviews Capterra data shows that buyers of auto dialer software rank the following features as their top priorities: - **Auto-Dialer** (**61%** of reviewers rated this feature as critical) - **Lead Management** (**49%**) - **Call Logging** (**46%**) Kixie PowerCall & SMS supports all three features that reviewers rate most highly: **Auto-Dialer**, **Lead Management**, and **Call Logging**. Together, these capabilities help businesses place calls more efficiently, keep lead information organized, and maintain accurate records of every interaction, allowing teams to follow up faster and manage outreach with more consistency. Lead Management 4.7 (25) 56.00% of 25 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Call Logging 4.8 (32) 59.38% of 32 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Recording 4.7 (81) 64.20% of 81 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Automatic Call Distribution 4.5 (34) 52.94% of 34 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Routing 4.8 (39) 46.15% of 39 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Monitoring 4.7 (45) 68.89% of 45 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Kixie PowerCall & SMS 98 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Answering Machine Detection: Screen and filter calls that get sent to voicemail inboxes/answering machines - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Auto-Dialer: System that automatically dials calls - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automated Responses: Automatic reply functionality for incoming messages - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automatic Call Distribution: Distribute/route/connect calls - Automatic Outbound Dialer: Dials outbound calls automatically - Autoresponders: Create and automatically send premade copy in response to customer messages - Blended Call Center: A call center that both makes and receives calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tagging: Highlight specific time marks for annotation and review purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Deal Management: Defines specific deal parameters to negotiate and secure deals - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - FCC Compliance: Federal Communications Commission (FCC) compliance - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - For Sales Teams/Organizations: Caters to sales teams - FTC Compliance: Federal Trade Commission (FCC) compliance - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Manual Dialer: Agents choose who to call and when - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Online Voice Transmission: Transmit voice and other information digitally - Outbound Call Center: A call center that primarily makes calls, typically sales focused - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (293) 4.6 Based on 293 reviews ## Pricing Value for money 4.6 (274) Free Trial Integrated Custom Quote Available It includes: - Business phone service - Bi-directional CRM integration - Text messaging - Click-to-call / Click-to-text - Team SMS - Rule based routing - IVR auto-attendant - Ring groups - Call recording - Live call board - Sales leaderboard - Reporting dashboard - Missed call alerts - New lead creation - Call disposition logging - Onboarding resources - Mobile app (iOS/Android) - Email support Professional Custom Quote Available It includes: - Automated lead caller - Inbound call queues - SMS templates - Live call coaching - Voicemail drop - Developer API - Zapier integration - Slack integration - Desk phones Outbound PowerDialer Custom Quote Available It includes: - Single-line PowerDialer - Campaign & session management - Multi-line PowerDialer Ultimate Revenue Custom Quote Available It includes: - CRM-synced call transcriptions - AI-powered sentiment analysis - Key phrase detection & reporting - Active DNC algorithm to prevent TCPA violations - Unlimited solutions engineering - Custom integrations - Custom workflows Value for money 4.6 (274) 4.6 Based on 274 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Gong](https://www.capterra.com/p/157969/Gong-io/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ Outreach](https://www.capterra.com/p/159318/Outreach/)[ Salesloft](https://www.capterra.com/p/157977/Salesloft/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (287) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (287) 4.7 Based on 287 reviews ## User reviews Overall rating 4.6 Based on 295 reviews Filter by rating 5(241) 4(27) 3(12) 2(3) 1(12) Mentioned topic Sorted by most recent CD Cindy D. Co-Owner Marketing and Advertising ### "Support, HA! It’s nonexistent " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 30, 2026 I’m a new customer, and my experience so far has been frustrating. My assigned sales representative has been completely unresponsive since May 22. It’s May 29 today- a FULL WEEK!! Despite sending multiple texts, emails, and phone calls, I have yet to hear a peep. I’ve also reached out to the sales and support team but the extent of the “help” I’ve received is “our support team is reserved for paid users.” Mind you, I’m on a free trial, trying it out to see whether it’s worth exploring. For a company that promotes itself as having “the best support,” this level of communication has been extremely disappointing. New customers should not have to chase down basic assistance, especially during onboarding. I hope someone from Kixie reaches out to address these concerns. Pros I wouldn’t know. Since signing up, I’ve experienced multiple issues- one of them being not being able to log in. Cons Sales and support team; trying to get help in general; trying to get ahold of your designated sales rep; having to chase down help which resulted in NOTHING AT ALL because what help?? That’ll require someone actually replying. Switched from [PowerDialer](https://www.capterra.com/p/10024489/Power-Dialer/) Wanted to try out another company to see how it compares. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jordan V. Sales Insurance ### "Kixie is an easy to use VoIP platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 15, 2026 Overall Kixie is a simple calling tool to help with making any kind of outbound cold-calls. If you are working in a capacity where you will have to make a lot of calls in a day and you are working with a CRM that integrates fully with Kixie I believe it is extremely helpful. Pros I like that Kixie is a very simple and easy to use outbound calling tool. I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost. Cons A lot of times on the first call the prospects call screener tool from their phone usually flags Kixie's number as spam. I noticed this a lot from the first call. The other slight issue is that the company I worked at used their own in-house CRM tool which did not integrate properly with Kixie so every outgoing call had to be individually dialled manually which is very tedious especially when when we're expected to make over 200 calls a day. Switched from [Five9](https://www.capterra.com/p/132405/Five9/) Kixie was being priced at a lower rate and it was also more simpler to deploy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Ariel L. Director of Customer Support and Success Marketing and Advertising ### "Not as great as others - limited integrations" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 June 28, 2025 Overall we did need a phone system for our sales and support team and Kixie worked initially. However we found that integrations and level of impact were minimum and so we switch to a better tool. Pros Kixie is a phone service my company used previously prior to switching to our current phone system. They were okay for what they were before we made our switch. Cons I remember Kixie being clunky with limited integrations. We needed a bit phone system that provided a higher value for the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG shawn G. Sales Consulting Construction ### "Kixie calling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 14, 2025 It definitely makes things smooth with local presence and ability to connect to our Zoho Crm Pros Ease of use and setup. Product support has been great as well Cons Sometime the line would be static, good overall when hardwire. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC John C. manager Marketing and Advertising ### "Watch out!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 23, 2025 Terrible but it's cost me $280 and a day and a half of dialing to find out this dialer is a POS and very awkward to use. The only reason we were there is because they supposedly integrated with GHL. Pros They give a 7 day free trial so you can see what a POS it really is. When you're signing up for the seven day free trial sales support is all over you like white on rice. Once you sign up and put in the card for the $50 just in case reserve fee to use it for the free trial they charge you before the free trial ends so watch out to use the free trial. Cons Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support minus 5. You have to give them a card for the $50 charge just in case you use our platform they use the card not only to charge you $50 for what I don't know but then the additional $230 monthly charge in advance of the end of the seven day free trial. So it's not really free. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jimi J. BD Real Estate ### "Solid dialer" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2025 Solid dialer for making outbound calls. Click to call functionality makes it easier to make dials from CRM Pros Local Presence is great and definitely increases pick up rates Click to call within hubspot is also great Cons Sometimes the connection isn't the greatest Switched from [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Kixie was cheaper so Dialpad was no longer needed Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AD Aaron D. V.P. of Sales Marketing and Advertising ### "Nothing Bad, Plenty of GREAT!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2025 My Kixie experience has been outstanding from start to finish. The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and wasn't "salesy." After going live with Kixie, I needed help setting up this cool feature called the Live Leaderboard; \[sensitive content hidden\] from customer support assisted me promptly and got me up and running in no time. Live chat support has been helpful whenever needed as well. Pros The ease of setup, use, training, and live call coaching ability. Cons Nothing at this time. I wish I found Kixie sooner! Alternatives considered [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Reasons for choosing Kixie PowerCall & SMS The initial demo went so well that I didn't even bother meeting with the other options. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JF Jose F. Sr. SDR Staffing and Recruiting ### "Kixie honest review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2025 Overall excellent experience. Almost 0 issues with the software, and if there are, they have fast support to fix it. Also, it's really easy to integrate with other CRMs like HubSpot, and easy to share your calls with the internal team for review. Pros excellent customer support and ability to call from a local number Cons the number of lines you can dial at a time depends on the type subscription you have Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JY Jack Y. Agent Insurance ### "Kixie helps us in customer communicaton " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2025 I like Kixie, it saves me time and makes calling clients easy. Pros fast, easy to use, efficient, saves time. Cons I use it often with no problems. I don't have a Con with Kixie Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jonah Rose L. Marketing Specialist Real Estate ### "Kixie is Power!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2025 Kixie support team is very responsive and helpful. They are very knowledgeable with the dialer and would take time to isolate the issue before concluding. They will not leave you behind. My overall experience with the dialer is superb! I can see a big improvement on the number of leads I generate! Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective assistance to its customers Pros I find Kixie PowerCall user-friendly and intuitive, especially its integration with popular CRMs like Salesforce and Pipedrive. I also like the call recording feature, which is very easy to access and listen to the call in case you need to review it. Cons bugs, glitches, and occasional outages, which can disrupt the workflow Switched from [smrtPhone](https://www.capterra.com/p/255357/smrtPhone/) [Batch](https://www.capterra.com/p/151166/Batch/) We were looking for a reliable dialer to increase the number of leads Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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