Kixie Web

Kixie PowerCall

5 / 5 15 reviews

Who Uses This Software?

Enterprise sales teams, small and medium sales teams, sales managers, inside sales teams,


Average Ratings

15 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month/user
  • Pricing Details
    No setup fees, no contracts, no cancellation fees.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Kixie Web
  • www.kixie.com
  • Founded 2013
  • United States

About Kixie PowerCall

Enterprise phone service. Intelligent CRM integration. Powerful sales dialer. Take your sales process to the next level with one-click PowerCall dialing, automatic call logging, lifetime call recordings, realtime call coaching, and advanced sales metrics. Take advantage of sales dialer features like local-presence, automated PowerList dialing, and voicemail drop to connect with 5x more customers. Get started in 3 minutes with a free trial (no credit card required).


Kixie PowerCall Features

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP
  • Call Parking
  • Call Recording
  • Contact Management
  • Encryption
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement

Kixie PowerCall Reviews Recently Reviewed!

Kixie is Great

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the connection to our CRM - Pipedrive - make the call and the info plus a recording automatically appear in PipeDrive. Good stuff.

The other thing that is not a feature - but is a service is the quality and speed of customer support. These guys respond very rapidly and will work until the problem is solved. Rare to find that in the service industry today.

Overall: I like the Kixie connection to our CRM - Pipedrive - make the call and the info plus a recording automatically appear in PipeDrive. Good stuff.

The other thing that is not a feature - but is a service. The quality and speed of customer support. These guys respond very rapidly and will work until the problem is solved. Rare to find that in the service industry today.

Recommendations to other buyers: If you are looking for a PC based calling tool - then Kixie is the answer

Great experience with the Kixie team

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Oftentimes, working with a vendor on communication services is a frustrating experience. Not so with Kixie! The support team go out of their way to ensure their customers' satisfaction. Excellent service!

Great software

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Kixie offer a fantastic product, being web based it allows me to work from multiple locations.
Kixie's integration with Pipedrive offers a seamless experience helping boost productivity. and sales workflow.

Great experience using Kixie

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We've used Kixie for over a year and it was instrumental in helping launch our insurance startup. Alex, our AM, was always helpful and responsive. I would recommend Kixie to any startup!

works great with Contactually CRM, not perfect but a work in progress, great customer svc by ph!

Sep 02, 2016
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Streamlined, lots of features

Cons: still a work in progress, but good quick response customer service makes it all worth while

Overall: Great Value, makes the work day go much quicker and efficiently, local presence numbers are huge help at getting through to clients, and the ability to specify caller ID name.

Recommendations to other buyers: keep taking the feedback you receive and further enhance the product based on user feedback, txt messaging would be great

Kixie Kicks A$$

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service and Clarity on the Phone

Cons: Nothing

Overall: Kixie has the best customer service and product. Calls are clear and when I cant figure something out they are there to help me out!

Recommendations to other buyers: Buy It!!

Awsome folks to do business with!

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility and ease of use.

Cons: I ooved everything about it.

Overall: Not matter what, Alex or Jeff got back to me on questions and should I have an issue. Typically it was user error, not KIXIE. Always professional, courtesy was at the top of their list, and of course it inly took 1 phone call to make things easier.

Recommendations to other buyers: Keep up the good work.

Kixie is a must for our Sales team!

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The biggest pro is the seamless integration. It just connects quickly and works beautifully. Additionally, I love the built in CRM caller ID feature.

Cons: There is not much to not like about kixie. The reason is because it is a very focused product. Its not trying to do too much. It does what is says and does it well.

Overall: We use pipedrive to track our sales but that only went so far. We added kixie and the integration was absolutely seamless. Now we have the ability to listen in on sales calls our team did to be able to tweak our message as well as get real customer reaction to the pitches. Now we dont have to rely on memory with regards to what happened during the call.

Fantastic VOIP solution

Aug 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Quick and easy setup, consistent quality, and very good customer service make this a delightful solution.

Kixie and their support team are Great!

Aug 29, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to use our contactually program with kixie.

Cons: If you are using many programs at one time it can slow the kixie program down.

Overall: At first there were some kinks in getting the system to match our needs and/or expectations but with the help of the customer service team we were able to problem solve and make it all come together.

Recommendations to other buyers: If you use a multi system or many programs I would talk to the support team about adding zoiper to your system.

Kixie helps make our systems work together

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We moved because it connects to out CRM.

Cons: There have been some bugs in the API with the CRM, but that could have been on the CRM side. It was fixed with Kixie's help

Overall: The team is very reactive to your needs and works to solve the issues right away. Especially Alex. Tickets are not closed until issues are solved, and you can always get a live person on the phone with almost no wait during regular business hours.

Alex the Man

Aug 27, 2016
5/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I would refer business but only to Alex Man;
I am in sales and understand what we all have to do to make the deal happen. Alex spent hrs with my collegue Maura and gave it his all to make the product work. Even though we didn't go with you I still hold Alex in high regards and anytime I hear a convo involving phone systems he is my go to person.

Excellent customer service

Aug 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It integration with my contact manager so I can 1-click dial the phone from my contact record, and record the call as well. The recording is stored with the notes of the call. Awesome!

Cons: We have had some challenges in set up and maintenance. However, as stated above, Alex Mann has been an great resource and have always been able to get things working properly! He is a life saver!

Overall: There have been some tweaks needed to get things optimize, but Alex Mann has been excellent to work with. He is easy to talk with, and very committed to making things work properly!

Vendor Response

by Kixie Web on August 31, 2016

Thanks so much for the feedback! Our customers mean the world to us and we will continue to build features to help you sell more effectively!

Simple, Easy, Effective

Jul 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to set up/use, definitively helped me my team manage our phone calls. Played a major role in the increased efficiency of my sales department and the success of my business. In terms of implementing the service, Kixie talked us through the process step by step- really went out of their way to make sure we could use their service to the best of our abilities. Very reasonable price for a very exceptional service.

Vendor Response

by Kixie Web on July 28, 2015

Thanks for the review Adam! We appreciate your kind words, glad you like the product.

Jan 20, 2017
5/5
Overall
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