--- title: "Kixie PowerCall Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Kixie PowerCall the right Auto Dialer solution for you? Explore 295 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/" page_type: "reviews" language: "en" --- Kixie PowerCall 4.6 (295) [View alternatives](https://www.capterra.com/p/135636/Kixie-PowerCall/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Kixie PowerCall Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews Jordan V SalesInsurance, 10,001+ employeesUsed the software for: More than 2 years. “I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost.“ May 15, 2026 CD Cindy D Co-OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “Sales and support team; trying to get help in general; trying to get ahold of your designated sales rep; having to chase down help which resulted in NOTHING AT ALL because what help??“ May 30, 2026 AP Aleksandra P Data and research leadMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team sizes or budgets.“ November 18, 2024 CD Cindy D Co-OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “For a company that promotes itself as having “the best support,” this level of communication has been extremely disappointing.“ May 30, 2026 DJ Daniel J SDRInsurance, 11 - 50 employeesUsed the software for: 1-2 years. “The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie it made my SDR job easier.“ February 25, 2025 CD Cindy D Co-OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “My assigned sales representative has been completely unresponsive since May 22.“ May 30, 2026 DV David V Sales Representative - Account ManagerAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months. “The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity.“ February 25, 2025 Jonah Rose L Marketing SpecialistReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “bugs, glitches, and occasional outages, which can disrupt the workflow“ March 6, 2025 ## Showing most helpful reviews Showing 1-25 of 295 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jordan V. Sales Insurance Used the software for: 2+ years ### "Kixie is an easy to use VoIP platform" May 15, 2026 4.0 Overall Kixie is a simple calling tool to help with making any kind of outbound cold-calls. If you are working in a capacity where you will have to make a lot of calls in a day and you are working with a CRM that integrates fully with Kixie I believe it is extremely helpful. Pros I like that Kixie is a very simple and easy to use outbound calling tool. I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost. Cons A lot of times on the first call the prospects call screener tool from their phone usually flags Kixie's number as spam. I noticed this a lot from the first call. The other slight issue is that the company I worked at used their own in-house CRM tool which did not integrate properly with Kixie so every outgoing call had to be individually dialled manually which is very tedious especially when when we're expected to make over 200 calls a day. Switched from [Five9](https://www.capterra.com/p/132405/Five9/) Kixie was being priced at a lower rate and it was also more simpler to deploy. Review Source Jonah Rose L. Marketing Specialist Real Estate Used the software for: Less than 6 months ### "Kixie is Power!" March 6, 2025 5.0 Kixie support team is very responsive and helpful. They are very knowledgeable with the dialer and would take time to isolate the issue before concluding. They will not leave you behind. My overall experience with the dialer is superb! I can see a big improvement on the number of leads I generate! Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective assistance to its customers Pros I find Kixie PowerCall user-friendly and intuitive, especially its integration with popular CRMs like Salesforce and Pipedrive. I also like the call recording feature, which is very easy to access and listen to the call in case you need to review it. Cons bugs, glitches, and occasional outages, which can disrupt the workflow Switched from [smrtPhone](https://www.capterra.com/p/255357/smrtPhone/)[Batch](https://www.capterra.com/p/151166/Batch/) We were looking for a reliable dialer to increase the number of leads Review Source CD Cindy D. Co-Owner Marketing and Advertising Used the software for: I used a free trial ### "Support, HA! It’s nonexistent " May 30, 2026 1.0 I’m a new customer, and my experience so far has been frustrating. My assigned sales representative has been completely unresponsive since May 22. It’s May 29 today- a FULL WEEK!! Despite sending multiple texts, emails, and phone calls, I have yet to hear a peep. I’ve also reached out to the sales and support team but the extent of the “help” I’ve received is “our support team is reserved for paid users.” Mind you, I’m on a free trial, trying it out to see whether it’s worth exploring. For a company that promotes itself as having “the best support,” this level of communication has been extremely disappointing. New customers should not have to chase down basic assistance, especially during onboarding. I hope someone from Kixie reaches out to address these concerns. Pros I wouldn’t know. Since signing up, I’ve experienced multiple issues- one of them being not being able to log in. Cons Sales and support team; trying to get help in general; trying to get ahold of your designated sales rep; having to chase down help which resulted in NOTHING AT ALL because what help?? That’ll require someone actually replying. Switched from [PowerDialer](https://www.capterra.com/p/10024489/Power-Dialer/) Wanted to try out another company to see how it compares. Review Source DV David V. Sales Representative - Account Manager Automotive Used the software for: Less than 6 months ### "Kixie Rocks!" February 25, 2025 5.0 It has led to an increase in new customers and an increase in sales immediately. It is a significant technology improvement for the type of phone sales that my company does. Pros Local presence dialing is a huge advantage and has led to a much higher percentage of 'at bats' with prospects. The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity. Cons Some prospects seem see something about my call that looks like a sales call, and they still don't answer it. Perhaps the occasional 'spam likely' label on some calls, or perhaps something about the call appears a certain way that makes them avoid it. Overall, as stated above, the connection boost/local presence dialing has led to a huge increase in the number of opportunities to pitch. One nice feature is that the next call that I make, if connection boost is on, will be from a new number and I can also change my caller ID at will, if desired (not to a fictitious person or to someone I am not, obviously, but perhaps to my initials, or blank, etc. ) . Switched from [Intermedia Unite](https://www.capterra.com/p/181373/Unite/) local presence dialing - overall improvement in dialer system Review Source AD Aaron D. V.P. of Sales Marketing and Advertising Used the software for: Less than 6 months ### "Nothing Bad, Plenty of GREAT!" March 6, 2025 5.0 My Kixie experience has been outstanding from start to finish. The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and wasn't "salesy." After going live with Kixie, I needed help setting up this cool feature called the Live Leaderboard; \[sensitive content hidden\] from customer support assisted me promptly and got me up and running in no time. Live chat support has been helpful whenever needed as well. Pros The ease of setup, use, training, and live call coaching ability. Cons Nothing at this time. I wish I found Kixie sooner! Alternatives considered [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Reason for choosing Kixie PowerCall The initial demo went so well that I didn't even bother meeting with the other options. Review Source JC John C. manager Marketing and Advertising Used the software for: I used a free trial ### "Watch out!" April 23, 2025 1.0 Terrible but it's cost me $280 and a day and a half of dialing to find out this dialer is a POS and very awkward to use. The only reason we were there is because they supposedly integrated with GHL. Pros They give a 7 day free trial so you can see what a POS it really is. When you're signing up for the seven day free trial sales support is all over you like white on rice. Once you sign up and put in the card for the $50 just in case reserve fee to use it for the free trial they charge you before the free trial ends so watch out to use the free trial. Cons Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support minus 5. You have to give them a card for the $50 charge just in case you use our platform they use the card not only to charge you $50 for what I don't know but then the additional $230 monthly charge in advance of the end of the seven day free trial. So it's not really free. Review Source VR Verified Reviewer Account Development Information Technology and Services Used the software for: I used a free trial ### "loving kixie!" February 3, 2025 4.0 After looking into multiple dialers - kixie beste answers our need for a small growing team, our account manager is communicative and helpful. Pros Intuitive, integration with hubspot, local calling function, SMS capabilities, target hour calling, multiple dialers, VM drop Cons some issues with seamless connectivity to integrations but am yet to have comprehensive onboarding ;) Alternatives considered [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Reason for choosing Kixie PowerCall ease of use, robust functions, power dialing, local presence, integration with hubspot Review Source JJ Jimi J. BD Real Estate Used the software for: 6-12 months ### "Solid dialer" March 7, 2025 4.0 Solid dialer for making outbound calls. Click to call functionality makes it easier to make dials from CRM Pros Local Presence is great and definitely increases pick up rates Click to call within hubspot is also great Cons Sometimes the connection isn't the greatest Switched from [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Kixie was cheaper so Dialpad was no longer needed Review Source AL Ariel L. Director of Customer Support and Success Marketing and Advertising Used the software for: 6-12 months ### "Not as great as others - limited integrations" June 28, 2025 3.0 Overall we did need a phone system for our sales and support team and Kixie worked initially. However we found that integrations and level of impact were minimum and so we switch to a better tool. Pros Kixie is a phone service my company used previously prior to switching to our current phone system. They were okay for what they were before we made our switch. Cons I remember Kixie being clunky with limited integrations. We needed a bit phone system that provided a higher value for the cost. Review Source DW Dylan W. Insurance Producer Financial Services Used the software for: 1-2 years ### "Kixie the Tool to Optimize Your Outbound Sales Calls" March 6, 2025 5.0 Has drastically changed the way I do outbound sales calls. Has increased my productivity by at least 50%, if not more. Once I started using it, I have not stopped and don't plan to. Pros Integration with CRM, PowerDialer feature, template text message, pre-recorded voicemail drops Cons That it's a Google Chrome extension. Whenever there's a google chrome update, it throws Kixie off integration to my CRM off. Review Source DJ Daniel J. SDR Insurance Used the software for: 1-2 years ### "Kixie as an Autodialer is dope!" February 25, 2025 4.0 The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie it made my SDR job easier. Pros Its very easy to upload a powerlist, it provides you option to select the headers you would like to have on the dialer appear. I was able to automate VM and SMS after an outcome. Cons It can sometimes get stuck when dialing 2 at a time, I usually close the app and open it again so it resets. Review Source AP Aleksandra P. Data and research lead Marketing and Advertising Used the software for: 2+ years ### "A call automation tool with great features." November 18, 2024 4.0 Overall, I really like Kixie PowerCall. It's a great tool for quickly uploading contact lists and super helpful for SDRs as it saves a lot of time with automated dialing. The CRM integration is awesome because it automatically logs calls and keeps contact info updated, making it way easier to manage and track leads. Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team sizes or budgets. Pros I absolutely love how Kixie PowerCall automates the dialing process. It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster. Cons Sometimes it has connection problems, especially if the internet is weak, which can be a real issue when working from places in South America. It can interrupt calls and make things quite frustrating when trying to reach people. Review Source BC Brannon C. Owner Financial Services Used the software for: Less than 6 months ### "Kixie Review" December 6, 2024 5.0 So far it has been really good. Reliable and functional. Pros Integrations, Customizations, and Functionality Cons No month to month contracts available(could be the spend level...but still a con) Review Source VR Verified Reviewer CEO Retail Used the software for: 2+ years ### "Fails frequently. No weekend support or phone support. " March 11, 2024 1.0 I don't recommend it. Kixie must provide support 24/.7. They can't close their support entirely on weekends. Until this policy changes, I can't recommend Kixie. Pros The price is reasonable, but you get what you pay for. Cons It fails pretty frequently, and it always seems to fail on weekends. Call routing has failed in the past. We could not make outbound calls or receive incoming calls two days in a row (not all day but for a few hours each day). I find it unacceptable that they are unavailable on weekends. There is no support of any kind on weekends. If something goes wrong on a weekend, you are screwed. It happened to us multiple times. I explained my frustrations to Kixie numerous times. Review Source KL Kathy L. Marketing Information Technology and Services Used the software for: 1-2 years ### "Best dialer solution I have worked with!" August 20, 2022 5.0 Since we switched over to Kixie, we have increased our sales by 40% and our departments output by 14%. It was allowed us to scale our business and easily track what works great and where we have room for improvement through their real-time reporting. Pros Kixie is great right out of the box. Very easy and intuitive to use and comes with all the bells and whistles needed. Integrates perfectly with our CRM and is priced very fairly for the value we get from it. Cons I am not crazy about the new upgraded view. I wish they have more video tutorials so that users can easily (and quickly) learn about all the added features. Review Source Response from Kixie August 29, 2022 Hi Kathy, thank you for the review! It's really great to hear that Kixie has helped your team increase sales by 40%, that's awesome!! For more video tutorials on the new dialer view and features, please check out our playlist of video tutorials on YouTube: https://www.youtube.com/playlist?list=PLYZ9XqY1PsQPZ9dC8UdEDkbnAGsVbe9D2 Mark F. Owner Marketing and Advertising Used the software for: 6-12 months ### "Kixie PowerCall Is the Best I've Used" August 2, 2018 5.0 Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo! Pros What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10. Cons So far the only thing that I don't like about this software is a very minor complaint. At my level of subscription there is a mobile dialing app for the android it comes from a third-party. That simply made the information and setup details harder to find. They could document that detailed feature better, but I no means does it represent a dealbreaker. Review Source JM John M. Director of Marketing Construction Used the software for: 1-2 years ### "Kixie is a great tool for small businesses to save time." May 23, 2022 5.0 Great - Did what it needed to do allowing me with quick follow-up with leads - Saved time with VM drops and SMS follow-up. Easy to get notifications on new messages Pros Kikie worked very well allowing me to quickly move on and leave Emails, SMS and VM drops on new leads. This saved valuable time for me to do my other responsibilities. Cons The price point gets higher than others when your organization grows - Great for small businesses below 10 Reason for choosing Kixie PowerCall The ability for VM drops were high. I was able to contact many more leads quickly and follow-up with SMS which lead to more responses Review Source MM Manoj M. Manager Market Research Used the software for: 2+ years ### "Kixie review" August 4, 2022 5.0 It has really been amazing and gives complete satisfation with respect voice clairty and connectivity. Pros The call barging is smooth and the connectivity is really good with proper voice quality Cons The cost is on higher side when we compare with go auto dial also skype. Review Source Response from Kixie August 22, 2022 Hi Manoj, thank you for taking the time to share your feedback. We're glad to hear you're satisfied with Kixie and happy with the clarity and connectivity of calls! JS Jon S. Business Development Internet Used the software for: 6-12 months ### "Look no further - The best VOIP dialer is Kixie" October 14, 2021 5.0 Pros This product is easy to use, and integrates well with other software. Customers service is quick to respond when asked questions/for help. Cons Occasionally there can be a 'lag' from the time of initiating a call, and when the call actually starts ringing. Review Source LD Luis D. Advisor Real Estate Used the software for: 1-2 years ### "Greatest dialer you can get." November 16, 2022 5.0 I am a user. I have been using this service for over a year in the real estate business, it has been awesome, we can listen to recordings and it's well known that what is not measured cannot be improved. Pros This dialer has been a game-changer for us. We love the calling and texting system. Cons Nothing. Some bugs here and there, but everything gets resolved quickly. Review Source Luis Jorge G. Channel Account Manager Environmental Services Used the software for: Less than 6 months ### "The best in the business" December 30, 2021 5.0 Extraordinary and easy to use i love to work with Kixie, I really think I make a 100% improvement in my efficiency Pros Easy and quick to start using and to see the results you really want in your job, efficient and reliable, the best in the business. Cons No cons for my part but i think that a software like this can always improve Review Source DW Dane W. Account Manager Information Technology and Services Used the software for: 2+ years ### "Great platform " July 8, 2022 5.0 Pros I love the fact that it is so easy to use and setup. Cons No complaints so far. Overall a great tool for making those important business calls. Review Source Response from Kixie August 10, 2022 Hi Dane, we're glad to hear you're enjoying Kixie! We are happy to have you as a customer, and appreciate you taking the time to share your feedback. Have a great day! CR Craig R. Manager Real Estate Used the software for: Less than 6 months ### "Power Dialling an extensive database" August 5, 2022 4.0 Overall, Kixie has been great and is helping us to accomplish our ultimate goal. I manage a massive database of 30k+ prospects, and utilizing the power dialler feature has allowed the team to churn through the list very effectively. On the support side I've been working with \[SENSITIVE CONTENT\] and he's been amazing! A huge help at customizing and optimizing the tool to fit our specific needs. \[SENSITIVE CONTENT\] is extremely knowledgeable and always very quick to respond to any inquiries. I work with many vendors and account managers daily and \[SENSITIVE CONTENT\] is top of class, sincerely. I appreciate everything you've done for us \[SENSITIVE CONTENT\]! I truly appreciate you, thank so much Pros Affordability, simple deployment, ease of use, ease of on-boarding, excellent reporting and analytical features, excellent on-going support and account management Cons The tool is a bit buggy at times, but this has improved significantly in just a few months. Kixie is great at deploying numerous app updates and patches to resolve any issues. Reason for choosing Kixie PowerCall I chose Kixie due to the reasonable price point per user Review Source Response from Kixie August 10, 2022 Hi Craig! Thank you for sharing your candid feedback. We are always glad to hear how Kixie has helped businesses and individuals achieve their goals. Thank you for continuing to choose Kixie for your business calling & texting needs! EL Evelyn L. Operations Manager Marketing and Advertising Used the software for: Less than 6 months ### "Easy and good dialer." February 15, 2022 4.0 Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our CRM. They couldn't resolve it. Pros It was easy to deploy and use. The local presence feature was ok. Cons Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that it needs to use a different number than the area code you are using. The workaround is pay for a specific pool of numbers only for you, increasing the cost. We needed to come up with a fix to be able to click to dial from our CRM. They couldn't resolve it. Alternatives considered [Aloware](https://www.capterra.com/p/179188/Aloware/) Reason for choosing Kixie PowerCall Easier to deploy. Switched from [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Local presence feature. Review Source JB Justin B. TSE Information Technology and Services Used the software for: 6-12 months ### "Kixie Review - TargetCRM" August 26, 2022 4.0 Overall, I would recommend this to any future prospect. Pros Really like that it syncs w/SFDC, helps me better manage my time Cons Like that it pushes my calls to Teams, but hate that there's a delay in the call when talking to customers. Reason for choosing Kixie PowerCall Kixie was what other coworkers were using when I came on to the team. Review Source Response from Kixie September 6, 2022 Hi Justin, thank you for sharing your review. It's good to hear that the SFDC and Teams integrations are making your job easier and helping you connect with more prospects and customers. If you're experiencing a delay on calls, this may be due to your wifi configuration, or another setting such as a firewall. If you reach out to support@kixie.com, we'd be happy to help resolve this so that your calling experience is as smooth as possible! 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