# Page 11 | Kixie PowerCall Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Kixie PowerCall the right Auto Dialer solution for you? Explore 295 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135636/Kixie-PowerCall/reviews

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Kixie PowerCall

4.6 (295)

[View alternatives](https://www.capterra.com/p/135636/Kixie-PowerCall/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 22nd, 2026

# Page 11 - Reviews of Kixie PowerCall

## Showing most helpful reviews

Showing 251-275 of 295 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Kevin M.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great program to grow with"

June 19, 2020

5.0

Pros

I really like that the program recognizes phone numbers that are listed on other websites and produces a call button right from the phone number without me having to enter it in. It's also extremely convenient that those calls and text messages are automatically logged into my CRM.

Cons

Sometimes the desktop app doesn't work properly and has to be reloaded. The program also isn't able to send attachments, currently.

Review Source

AW

Alex W.  
Executive Scheduling Agent  
Financial Services  
Used the software for: Less than 6 months

### "Kixie FTW!"

June 8, 2020

5.0

We used to use Nextiva but Kixie is a definite improvement.

Pros

The UI looks great, the program runs smoothly, customer service is on-point!

Cons

I feel integration to other software/apps should be more of a "plug & play" deal.

Switched from

[Nextiva CRM](https://www.capterra.com/p/175763/Nextiva/)

Cost

Review Source

SL

Steven L.  
CTO  
Telecommunications  
Used the software for: Less than 6 months

### "Review of Kixie "

August 7, 2020

5.0

Pros

This product is super easy to use, working in a call center speed of calls is very important and Kixie has increased my call volume.

Cons

I really cant find any flaws with this software, We love it !

Review Source

AS

Amanda S.  
Client Services Manager  
Financial Services  
Used the software for: Less than 6 months

### "Kixie is great!"

June 8, 2020

5.0

Pros

Kixie integrates perfectly with our CRM and has a great UI.

Cons

There have been a few outages, but they are resolved by Kixie immediately.

Switched from

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

Pricing plus CRM Integration

Review Source

RE

Rhyan E.  
Account Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Kixie Review"

August 26, 2020

5.0

I'm fairly new to Kixie, but I overall enjoy it. It is very straight forward and user friendly. It was very easy to pick up.

Pros

I like how Kixie is integrated with Google Chrome and can call any number with a simple click of a button.

Cons

Only issue I have is that sometimes I have to restart or refresh Kixie because it won't make any calls. But it may be my computer causing issues.

Review Source

DG

Doug G.  
President  
Insurance  
Used the software for: Less than 6 months

### "Kixie is either a scam or a terrible run organization"

June 21, 2021

1.0

Kixie's sales team is extremely shady. I was lied to or the product was greatly misrepresented and once I purchased the system they went missing in action. Several emails have gone ignored by my sales agent, his manager, my onboard customer support contact. I have resorted to sending the \[SENSITIVE CONTENT HIDDEN\] a linked In message in an effort to get anyone to respond to me and even that has gone ignored. I'm truly in awe in regards to how badly they treat customers. They seem to not care an ounce once you have signed up. I wouldn't recommend anyone do business with this company that seems, either way, too busy to deal with its customers, or simply doesn't care to.

Pros

I did not have the opportunity to try the software

Cons

Their support is non existent and this is no exaggeration. I have dealt with bad customer support however Kixie basically doesn't have one (from my experience)

Review Source

JN

Jay N.  
Software Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Love Kixie!!"

September 8, 2021

5.0

Pros

Kixie has made my calling tasks tremendously easier to accomplish. The texting feature is unmatched!

Cons

Nope its awesome!! It makes my life so much easier.

Review Source

TM

Tyler M.  
Account Executive  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Would recommend!"

August 19, 2020

5.0

It’s been great, especially when it comes to becoming a better salesman. The way you can listen to your calls and other peoples calls is extremely helpful.

Pros

Kixie is great! Their user interface is awesome and very easy to use. Their tools are useful for any role in your company from sales to customer service.

Cons

You have to refresh the dialer from time to time. Not too often though.

Review Source

VS

Vanessa S.  
Account Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Enjoy Kixie! "

October 28, 2021

5.0

Good, easy to use, simple.

Pros

Easy to use paired with Hubspot. Simple, not complicated.

Cons

Using dial by directories doesn't usually work properly

Review Source

RG

Ronan G.  
  
Marketing and Advertising  
Used the software for: 6-12 months

### "Kixie Kicks A$$"

August 31, 2016

5.0

Kixie has the best customer service and product. Calls are clear and when I cant figure something out they are there to help me out!

Pros

Customer Service and Clarity on the Phone

Cons

Nothing

Review Source

PV

Patrick V.  
co-founder  
Media Production  
Used the software for: Less than 6 months

### "Great for sales tasks to be Automated! "

July 30, 2020

5.0

Pros

Easy to integrate with our CRM (Hubspot), very simple to understand and efficient to use!

Cons

Ringless Voicemail would be a great add! I think they are adding it soon though!

Reason for choosing Kixie PowerCall

Better integration to our CRM without a third party software like Zapier, it makes things much simplier!

Review Source

TW

Tom W.  
Senior Technical Account Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Kixie Review"

December 20, 2022

5.0

Extremely positive, much better than my previous system.

Pros

Clean app. Fast responding customer support.

Cons

Calls to my cell phone do not show that it is incoming from Kixie until answered.

Review Source

JL

Jake L.  
Owner  
  
Used the software for: Less than 6 months

### "Dropped calls & frustrated agent"

February 1, 2018

2.0

Pros

The support staff is committed to customer happiness, his support with the software is much needed and he gets five stars for it.

Cons

Dropped calls, so complicated to do a 3-way call or a transfer and most of the time the call will drop. The power list dialer is in beta, but it's useless.

Review Source

AW

Ashley W.  
Exec. Assistant  
Insurance  
Used the software for: Less than 6 months

### "Kixie is the best!"

August 11, 2020

5.0

Pros

The support from the company has been excellent. They are organized and get back with you almost instantly. The ease of use of the App is incredible and the compatibility with our CRM has been easy to use as well!

Cons

I have not found any issues so far using this dialing service.

Review Source

NM

Nikod M.  
Agile Project Manager  
Biotechnology  
Used the software for: Less than 6 months

### "Kixie Review"

January 13, 2023

5.0

Pros

The powerdialer and overall features did help our team a lot.

Cons

The user interface could be improved, I hope it's something the team can address in the future.

Review Source

AM

Andrew M.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "My Review"

June 17, 2020

5.0

My overall experience of kixie is a good one. Customer service is very supportive did you get los

Pros

All the features it provides. Great software. The integration with hubspot makes it even better

Cons

Honestly didn't have a feature yet that I didn't like so far.

Review Source

MT

Mark T.  
  
  
Used the software for:

### "Kixie is Great"

April 10, 2017

5.0

I like the Kixie connection to our CRM - Pipedrive - make the call and the info plus a recording automatically appear in PipeDrive. Good stuff. The other thing that is not a feature - but is a service. The quality and speed of customer support. These guys respond very rapidly and will work until the problem is solved. Rare to find that in the service industry today.

Pros

I like the connection to our CRM - Pipedrive - make the call and the info plus a recording automatically appear in PipeDrive. Good stuff. The other thing that is not a feature - but is a service is the quality and speed of customer support. These guys respond very rapidly and will work until the problem is solved. Rare to find that in the service industry today.

Review Source

CL

Charlotte L.  
Inside Sales Representative  
Security and Investigations  
Used the software for: Less than 6 months

### "Kixie - Great Name & Great Software"

June 24, 2020

5.0

Overall Kixie is super easy to use and open, occasional updates that don't take any time at all to refresh.

Pros

I appreciate that I can resize Kixie Dial Pad and edit the contact and outcome per call.

Cons

Would love if I could make Dial Pad a little smaller but still be able to see all numbers etc. I have many screens open on PC.

Switched from

[Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)

Company decided to have a Universal Software that was more affordable for the entire team to utilize

Review Source

CS

Charles S.  
Account Manager  
Accounting  
Used the software for: Less than 6 months

### "Kixie FTW!!"

August 7, 2020

5.0

more responsivenes from my leads

Pros

I use this service at my job at TMS and i love every aspect of this the local number dialer the intergrated notes and the sleek design i place on my seccond monitor is easy to use!

Cons

Havent expirienced any downsides to application yet

Review Source

AG

Aidan G.  
Account Executive  
Management Consulting  
Used the software for: Less than 6 months

### "Kixie is awesome!"

August 19, 2020

5.0

Only great things to say about Kixie, looking forward to using it more.

Pros

Very easy to use interface, reliable support staff, and very friendly for those who haven't used a powercall system before.

Cons

Nothing, I would reccomend Kixie to other companies that need this function.

Review Source

EH

Eddie H.  
Manager  
Accounting  
Used the software for: Less than 6 months

### "Great product "

October 18, 2022

5.0

Pros

Easy to use, Easy to handle, Love the interaction

Cons

All looks good I have no issues at all..

Review Source

Response from Kixie

November 11, 2022

Hi Eddie, thank you for the review! Have a great day!

JS

James S.  
Sales Agent  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Highly Recommended"

June 9, 2020

5.0

It helps me be a more effective salesperson.

Pros

Its ease of use. I like that it picks up on all numbers identified on a given page.

Cons

It needs to be updated regularly. I have to pause during the day to allow it update.

Review Source

Response from Kixie

June 16, 2020

Thanks for the feedback!

MS

Michael S.  
Director of Business Developmeny  
Events Services  
Used the software for: Less than 6 months

### "this product is great!"

August 15, 2020

5.0

Pros

I love the SMS but more importantly, I love how easy it integrates in my Hubspot workflows. No webhooks needed.

Cons

If i had to say ANYTHING, it would be I can't wait for the MMS feature but other than that, its got it all!

Review Source

RA

Raz A.  
Senior Account Executive  
Real Estate  
Used the software for: Less than 6 months

### "Great software to use!"

August 28, 2020

5.0

Just overall an awesome Dialer

Pros

Liked the integrations with our CRM. Very Easy to use. Increased call connections like crazy. Lots of cool features for follow up!

Cons

Nothing. It's all great. We haven't had any issues thus far.

Review Source

AT

Amanda T.  
Account Executive  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Kixie Makes Sales Calls Easy."

June 9, 2020

5.0

Pros

Kixie Makes Sales Calls Easy. It helps us to track our call volumes and keep recordings of calls for customer service and training purposes.

Cons

Calls drop Unable to drop voicemails for inbound calls

Review Source

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